# Pinpoint Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Pinpoint Software - reviews, pricing plans, popular comparisons to other Applicant Tracking products and more.

Source: https://www.capterra.com/p/174069/Pinpoint/pricing

---

# 

 Pinpoint Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Pinpoint

## What is Pinpoint?

Pinpoint is the ATS that simplifies complex hiring for organizations managing multiple types of hiring. There are hundreds of ATSs on the market, and they all say the same thing: they’ll help you fill positions on time, with the right people, without blowing your budget. But what it takes to achieve all those great outcomes can look very different across your organization—recruiting across very different locations, cultures, or groups of candidates. Most ATSs make this complexity harder to manage, not easier. They’re often optimized for just one hiring stream or one set of stakeholders, so the rest have to compromise. Pinpoint is different. Whether you need to recruit across different cities or countries, desk-based and desk-less workers, or early career and experienced professionals—Pinpoint can help with that.

## What is Pinpoint used for?

[Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Talent Management](https://www.capterra.com/talent-management-software/)

Overall rating

Based on 80 user reviews

Reviews sentiment

Positive

94%

Neutral

5%

Negative

1%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Pinpoint alternatives

Highest Rated

[4.9 (1,095)](https://www.capterra.com/p/206957/100Hires/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (1,260)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.2 (10,916)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

78%

of reviewers

rated it above 4 stars

[4.4 (659)](https://www.capterra.com/p/130175/Workable/reviews/)

Starting price

$299.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/174069/Pinpoint/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Application Management

4.4 (17)

100.00% of 17 reviewers that rated this feature as important or highly important

Track, manage and store the applications of potential future members, customers or candidates

Applicant Tracking

4.8 (15)

100.00% of 15 reviewers that rated this feature as important or highly important

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Candidate Tracking

4.4 (13)

92.31% of 13 reviewers that rated this feature as important or highly important

Record interactions, notes, and developments with candidates

Job Posting

4.5 (13)

92.31% of 13 reviewers that rated this feature as important or highly important

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

Email Management

5.0 (10)

100.00% of 10 reviewers that rated this feature as important or highly important

Manage, store and organize emails within the system or via third-party apps

Candidate Profiles

3.8 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

Pinpoint 65 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Track, manage and store the applications of potential future members, customers or candidates

Route documents and other data through one or more stakeholders for review and approval

Creation, administration, and evaluation of assessments or tests

Researching and validating a person's criminal, educational, job or financial records

Create, manage, and send invoices or bills to customers

Capability to use a search engine via operators like AND, NOT, and OR

Track and manage schedules and meetings via an integrated calendar

Build, track, and maintain relationships with candidates

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

Proactive search for potential hires to fill current and future job openings and build talent pipelines

Record interactions, notes, and developments with candidates

Web page to host job postings, show role descriptions or receive applications from potential candidates

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Ensure compliance with the General Data Protection Regulation protocols

Designed to be used by internal recruiters or HR hiring managers

Create and track interviews with a reminder system

Plan, organize and set up the date, time and location of a candidate's individualized interview

Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences

Manage and track all job information and associated tasks

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

Request a new hire, explain the need, and determine available budget

Algorithm that connects jobs, orders, properties, and other data based on parameters like candidates, skills, quantity, and pricing

Access software remotely via mobile devices

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Organize and manage the accomplishments and development of employees or performance of applications or systems

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Streamlining repetitive tasks and activities through automated and predefined workflows

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Active reporting of data and metrics

Designed to be used by external or 3rd party recruiting or staffing firms

Tools to find, assess, and hire suitable candidates for a job within an organization

Process used by hiring managers to get more information about a candidate by contacting previous employers

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

A searchable repository of candidate profiles

Automates the extraction and analysis of key information from resumes or CVs

Search through the software for stored resumes

Upload and store resumes

Automatically calculate score after the assessment

Search and filter data across systems to locate required information by entering keywords or certain criteria

A collection of records that can be retrieved based on specific queries

Online portal through which end users can access the system, manage tasks, or obtain information

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (80)

4.4

Based on 80 reviews

## Pricing

Value for money

4.7 (69)

### Starting price

Free trial  
not available

Value for money

4.7 (69)

4.7

Based on 69 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[

GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (72)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (72)

4.7

Based on 72 reviews

## User reviews

Overall rating

4.7

Based on 80 reviews

Filter by rating

5(60)

4(15)

3(4)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AB

Andy B.

TA Operations Manager

Logistics and Supply Chain

### "PinPoint - my views"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 9, 2025

Very positive Have used other platforms and would rate PinPoint as the very best I have used Would highly recommend

Pros

The platform offers exceptional ease of use, with intuitive navigation and efficient access to key functions. Online support is immediate, relevant, and highly knowledgeable. The Account Manager demonstrates consistent professionalism, providing timely and helpful guidance at every stage.

Cons

There is very little to dislike about Pinpoint. The platform performs consistently well, and any minor issues are resolved quickly through excellent support.

Switched from

[IRIS Cascade](https://www.capterra.com/p/128430/Core-HR/)

Ease of use, not just for the TA team but the Hiring Managers

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GM

Georgina M.

Head of Resourcing, Reward and Policy

Hospitality

### "Removing admin and gaining more data driven insights has given our team real power to make a difference!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 19, 2025

We love it - it's really given us a new way of working and has allowed us to spend greater time in interacting with candidates.

Pros

We love Pinpoint! The system has provided us with such a great platform for team, leaders and our future candidates. The system is so amazingly configurable for our needs and means we can adapt to changes as they come. It also gives us data that we have never had before, giving us scope to act more strategically in the recruitment space. We also love the automatic features which help remove administration and allow our team to spend time with candidates. The team at Pinpoint are also really responsive and helpful when we have feedback or require changes. It has really added so much value to our business.

Cons

There really isn't anything that springs to mind. There are a few features we would like to see some improvements in, but we're confident these will come based on our feedback and work with the team.

Switched from

[Cornerstone Recruiting](https://www.capterra.com/p/151680/Cornerstone-Recruiting/)

Company separation and the need to find a stand alone supplier

Alternatives considered

[Harri](https://www.capterra.com/p/154168/TeamLive/)

Reasons for choosing Pinpoint

The team and the confidence in being able to implement the technology without in house IT requirement

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EC

Emily C.

Head of HR

Human Resources

### "Pretty good but lacked some customer service"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

July 23, 2025

Generally pretty good but think the customer success support could be much better, like I said I wasn't sure if we even had an account manager, which is quite different to others experience I see online - perhaps we were too small to get this level of service.

Pros

Seamless integration with the job boards made it very easy to advertise jobs and review CVs from applications.

Cons

It changed quite a lot making it difficult to keep a consistent process. At time of use, it lacked AI features in the same way that other providers did. We also didn't get really any attention from the account manager - I'm not sure we had one, but they did respond to any issues quickly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SN

Susan N.

Sr. HR Specialist

Automotive

### "Basic ATS system"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

April 28, 2025

Pros

I liked that the platform was user friendly. Everyone within our organization was able to figure it out fairly quickly.

Cons

Pinpoint lacked the ability to easily customize features. Everything worked from a template that would have to be changed in order to customize.

Switched from

[Ashby](https://www.capterra.com/p/10004338/Ashby/)

Ashby was not able to make calendars show as busy blocks.

Alternatives considered

[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Reasons for choosing Pinpoint

Both seemed comparable but Pinpoint was half the cost.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Mary Beth P.

Recruiter

Telecommunications

### "Feedback for Pinpoint"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2025

It has been a positive experience overall.

Pros

Very easy to use, customer service is great. Online support is very helpful.

Cons

Sometimes had to add or take away items from prepopulated questions. Had a problem with interviewer seeing emails between recruiter and applicant and could not figure out how to fix.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

ADP did not give us what we needed. Was not very user friendly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ST

Sophie T.

HR Director

Architecture & Planning

### "Pinpoint is an essential tool in our hiring process"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 18, 2025

Not only has Pinpoint made our recruitment process more efficient, saving us valuable time and money, but it's enhanced the candidate experience meaning we can build a talent pipeline for the future.

Pros

Pinpoint is incredibly user-friendly. The user interface is intuitive, and both hiring managers and candidates find it easy to navigate. Communicating well with our candidates through the ATS has enabled us to get ahead and snap up key talent.

Cons

I'd like to be able to move from one candidate to another more quickly, perhaps a forward arrow to jump to the next candidate in the pile?

Switched from

[Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/)

We rarely used PeopleHR as an ATS as it wasn't easy to use. We resorted to tracking using a simple excel spreadsheet. Pinpoint is miles ahead of anything else on the market.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 27, 2025

Thank you so much for your kind review Sophie! We're so happy you're enjoying Pinpoint. Quick tip on moving through candidates—you can use candidate queues to flip through candidates with the "next" command. There's more on this feature in our help article here: https://help.pinpoint.support/en/articles/5537528-how-do-i-review-candidates-in-pinpoint#h\_a3ae0acb5a The Pinpoint Team

YS

Yusuf S.

Owner

Health, Wellness and Fitness

### "Great For Hire!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 9, 2025

My overall experience with Pinpoint feels like a breeze, allwoing hiring process to beuch faster.

Pros

What i like most about Pinpoint is its quick access, and navigation on the hiring process.

Cons

Theres nothing i like least about Pinpoint but, if i could recommend something it would be less questions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 7, 2025

Thanks for the kind words! We're so glad to hear Pinpoint is helping speed up your hiring process and that you find it easy to navigate.

AU

Anonymous User

Account Assistant

Accounting

### "The Best ATS out there"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 7, 2025

Excellent customizable ATS with detailed insights and straightforward implementation. Support team is great.

Pros

Easy to learn and implement all the steps required to review, interview and hire as well as on boarding within the system.

Cons

Sometimes the process a bit slow, but that's not something we want to complain.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 7, 2025

Thanks so much! We're so glad you're finding Pinpoint easy to use and packed with the tools you need. And big thanks for the shoutout to our support team - they’ll be thrilled! Best, The Pinpoint Team

WW

William W.

Production Technician

Chemicals

### "A Powerful AI-Driven Hiring Tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 7, 2025

Pinpoint is an efficient, AI-powered recruitment tool with great automation and customisation. It enhances collaboration and candidate experience but could improve in pricing clarity, integrations, and mobile usability. A solid choice for data-driven hiring.

Pros

What stands out most about Pinpoint is its AI-driven automation and user-friendly interface. The software significantly reduces the time spent on manual screening by intelligently matching candidates to job requirements.

Cons

While the interface is user-friendly, some of the more advanced features (like deep analytics and workflow automation) require time to master.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 7, 2025

Thanks for the great review, William! We're so glad Pinpoint's AI and automations are making a real difference for your team. Totally hear you on the learning curve for advanced features – we’re always working to make things even easier. Feel free to book some time in with your CSM who can walk you through some of those advanced features. Thanks again William Best, The Pinpoint Team

EY

Eric Y.

Project Talent Manager

Non-Profit Organization Management

### "Awesome software! Definitely recommend!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 19, 2025

Overall I had a great experience using Pinpoint. So efficient!

Pros

Pinpoint makes the hiring process a lot smoother

Cons

Sometimes the buttons dont work. But it did after a while

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 7, 2025

Thanks, Eric! We're so glad Pinpoint is helping make your hiring smoother and more efficient. Best, The Pinpoint Team

[View all Reviews](https://www.capterra.com/p/174069/Pinpoint/reviews/)

Popular comparisons

[100Hires vs Pinpoint](https://www.capterra.com/compare/174069-206957/Pinpoint-vs-100Hires) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)