# Pinpoint Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Pinpoint Software - reviews, pricing plans, popular comparisons to other Applicant Tracking products and more.

Source: https://www.capterra.com/p/174069/Pinpoint/pricing

---

# 

 Pinpoint Software Review 2026: Features, Integrations, Pros & Cons

Last updated on May 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Pinpoint

## What is Pinpoint?

Pinpoint is the ATS for multi-stream hiring. One platform runs every kind of hire your team has on its plate, from high-volume to executive search. Whether you're recruiting across cities or countries, hiring desk-based and frontline workers, or running early-career hiring alongside specialist search, Pinpoint adapts to how each part of your business hires. AI and automation power your hiring, so your team can focus on people. You'll get the flexibility, control, and ease of use to run consistent, high-quality hiring across the organization, without slowing anyone down or adding hurdles for recruiters, hiring managers, or candidates.

## What is Pinpoint used for?

[Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Talent Management](https://www.capterra.com/talent-management-software/)

Recognitions

Shortlist

Overall rating

Based on 88 user reviews

Reviews sentiment

Positive

94%

Neutral

5%

Negative

1%

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Applicant Tracking / 2026
-   Recruiting / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Pinpoint alternatives

Highest Rated

[4.6 (3,426)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (1,214)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (1,839)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.2 (10,926)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

78%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/174069/Pinpoint/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Application Management

4.5 (22)

100.00% of 22 reviewers that rated this feature as important or highly important

Track, manage and store the applications of potential future members, customers or candidates

Applicant Tracking

4.8 (19)

100.00% of 19 reviewers that rated this feature as important or highly important

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Job Posting

4.7 (18)

94.44% of 18 reviewers that rated this feature as important or highly important

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

Candidate Tracking

4.5 (17)

94.12% of 17 reviewers that rated this feature as important or highly important

Record interactions, notes, and developments with candidates

Candidate Profiles

4.1 (12)

91.67% of 12 reviewers that rated this feature as important or highly important

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

Email Management

5.0 (12)

100.00% of 12 reviewers that rated this feature as important or highly important

Manage, store and organize emails within the system or via third-party apps

Pinpoint 67 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Track, manage and store the applications of potential future members, customers or candidates

Route documents and other data through one or more stakeholders for review and approval

Creation, administration, and evaluation of assessments or tests

Researching and validating a person's criminal, educational, job or financial records

Create, manage, and send invoices or bills to customers

Capability to use a search engine via operators like AND, NOT, and OR

Track and manage schedules and meetings via an integrated calendar

Build, track, and maintain relationships with candidates

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

Proactive search for potential hires to fill current and future job openings and build talent pipelines

Record interactions, notes, and developments with candidates

Web page to host job postings, show role descriptions or receive applications from potential candidates

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Ensure compliance with the General Data Protection Regulation protocols

Use AI to generate content in the form of text, images, videos, etc.

Designed to be used by internal recruiters or HR hiring managers

Create and track interviews with a reminder system

Plan, organize and set up the date, time and location of a candidate's individualized interview

Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences

Manage and track all job information and associated tasks

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

Request a new hire, explain the need, and determine available budget

Algorithm that connects jobs, orders, properties, and other data based on parameters like candidates, skills, quantity, and pricing

Access software remotely via mobile devices

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Organize and manage the accomplishments and development of employees or performance of applications or systems

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Streamlining repetitive tasks and activities through automated and predefined workflows

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Active reporting of data and metrics

Designed to be used by external or 3rd party recruiting or staffing firms

Tools to find, assess, and hire suitable candidates for a job within an organization

Process used by hiring managers to get more information about a candidate by contacting previous employers

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

A searchable repository of candidate profiles

Automates the extraction and analysis of key information from resumes or CVs

Search through the software for stored resumes

Upload and store resumes

Automatically calculate score after the assessment

Search and filter data across systems to locate required information by entering keywords or certain criteria

A collection of records that can be retrieved based on specific queries

Online portal through which end users can access the system, manage tasks, or obtain information

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (88)

4.5

Based on 88 reviews

## Pricing

Value for money

4.7 (77)

### Starting price

Free trial  
available

Value for money

4.7 (77)

4.7

Based on 77 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[

GoTo Meeting](https://www.capterra.com/p/163332/GoToMeeting/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (80)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (80)

4.7

Based on 80 reviews

## User reviews

Overall rating

4.7

Based on 88 reviews

Filter by rating

5(68)

4(15)

3(4)

2(1)

1(0)

Mentioned topic

Sorted by most recent

KC

Katy C.

Resourcing Manager

Non-Profit Organization Management

### "Excellent user experience!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

May 19, 2026

Excellent! We’re very pleased with the product and the support that we received during the implementation.

Pros

Pinpoint is extremely user friendly, both for candidates and the hiring teams. It’s really easy to review and compare candidates as you move them through the hiring process.

Cons

It can be difficult to identify candidates that have been declined and emailed against those that haven’t when moved in to the ‘rejected’ stage.

Switched from

[HARBOUR](https://www.capterra.com/p/157207/Complete-ATS/)

The old system was quite outdated and clunky.

Alternatives considered

[Teamtailor](https://www.capterra.com/p/144801/Teamtailor/)

Reasons for choosing Pinpoint

The system offered more of the things we wanted to do, particularly relating to onboarding.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CH

Crystal H.

Talent Partner

Media Production

### "Pinpoint: An Evolving ATS for Modern Hiring Practices."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 18, 2026

The overall experience with Pinpoint has been really positive. The transition was smooth, well-organised and completed at pace. Implementation was handled clearly and efficiently, and the ongoing support, both from our account manager, \[sensitive content hidden\], and the wider support team, has been consistently helpful. It’s a great product, supported by a knowledgeable and approachable team.

Pros

Easy and intuitive to use for recruitment teams, hiring managers and candidates alike. The interface is clear and flexible, allowing you to tailor it to your needs. It’s backed by a strong product roadmap with exciting updates ahead, and supported by excellent sales and aftercare teams. Pinpoint feels purpose-built for in-house recruitment, helping teams manage workloads efficiently. It sits at a mid-market price point but offers the functionality of a high-end ATS, making it great value for money.

Cons

Very little I dislike about the product. If I had to pick something, I’d like the ability to preview more of the email content before sending, and to include a default company signature. These are very minor points and largely down to personal preference; overall, it’s an excellent ATS.

Switched from

[IRIS Cascade](https://www.capterra.com/p/128430/Core-HR/)

Networks recruitment bolt on was underpar product for our organisation.

Alternatives considered

[Tribepad](https://www.capterra.com/p/149593/Applicant-Tracking-Software/)

Reasons for choosing Pinpoint

Preferred the pinpoint user interface - Ami in sales was much more helpful and proactive in showing us exactly what we could do with Pinpoint, which made us feel more comfortable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 19, 2026

Thanks so much for your review! We're so glad to hear the transition was smooth and that the platform has been such a great fit for your team, hiring managers, and candidates. We're also very excited about the product updates on the roadmap. We'll make sure the feedback on email preview and default signatures gets passed on to the product team. It's really useful to hear, even when it's minor. Thanks again for taking the time to share your experience!

CT

Charlotte T.

Senior Enterpsie Systems Analyst

Information Technology and Services

### "Efficient Campaign Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 18, 2026

My overall experience with Pinpoint has been very positive. The platform is user-friendly and intuitive, making it easy to create, manage, and monitor campaigns. I particularly appreciated the ability to segment audiences effectively and access real-time performance insights, which helped improve targeting and decision-making. While there is always room for enhancing certain advanced features, Pinpoint has been reliable and efficient in supporting day-to-day marketing activities.

Pros

I liked Pinpoint’s ease of use and intuitive interface the most. It allowed me to quickly create and manage campaigns without needing extensive training. The platform’s targeting capabilities and data insights were also very helpful in reaching the right audience and optimising performance.

Cons

A limitation is that full DocuSign integration requires the onboarding module, which can add complexity and dependency on additional setup and cost.

Switched from

[LinkedIn Recruiter](https://www.capterra.com/p/234965/LinkedIn-Recruiter/)

The ATS functionality was being decomissisoned.

Alternatives considered

[Access PeopleXD](https://www.capterra.com/p/188442/CoreHR/)

[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Reasons for choosing Pinpoint

Met our requirements more than the others.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 21, 2026

Thanks so much for your review Charlotte! We're so glad to hear you've found the platform intuitive and easy to pick up. It's great that you were able to get up and running quickly without needing extensive training. It's also great to hear that the targeting capabilities and real-time insights have been helping with audience segmentation and decision-making. That's exactly what we want teams to get value from. We appreciate the feedback about the DocuSign integration, and we'll make sure that gets fed back to the product team. Insights like this are really helpful as we continue to improve the platform. Thanks again for taking the time to share your experience!

JS

Jed S.

Talent Acquisition Manager

Computer Software

### "Pinpoint can be a game-changer for any TA team, large or small"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2026

Our overall experience with Pinpoint has been amazing. It has fundamentally changed the way we approach recruitment - moving us from a more reactive, admin-heavy process to a structured, data-led and candidate-focused function. The implementation was smooth, and the support from the Pinpoint team has been excellent throughout. They are responsive, collaborative, and clearly understand the challenges in modern talent acquisition. Since introducing Pinpoint, we’ve improved candidate engagement, increased hiring manager buy-in, using the pre-onboarding portal our sign-to-start ration has been 100% over the past 3yrs! We have gained much better visibility over our recruitment activity. It's enabled us to scale our hiring in a much more controlled, data-backed and efficient way. Hiring managers LOVE how easy it is to use, it literally takes 5 minutes to show new hiring managers the strongest way to use it and the available queuing CV's and using AI fields.

Pros

Pinpoint has genuinely transformed how we run recruitment. The platform is incredibly intuitive, which made adoption across hiring managers seamless, and it’s allowed us to streamline our entire recruitment process, and beyond! The candidate experience is a standout - the application journey is clean and user-friendly, and the communication tools (email templates, status updates, interview scheduling) have significantly improved engagement and responsiveness. We’ve seen a noticeable reduction in time-to-hire and a much more organised pipeline as a result. From an internal perspective, the visibility and reporting are excellent. Being able to track progress, identify bottlenecks, and make data-driven decisions has elevated recruitment from an admin function to something much more strategic. The automation features also save us a huge amount of manual effort, which in itself has reduced our time-to-hire.

Cons

There are very few real drawbacks. As with any system, it's important that you set the ATS up properly to get the best from it - it can seem quite a learning curve when you start exploring the more advanced features (particularly around reporting and automation), but Pinpoint Customer Service Chat is literally on hand to help whenever you need - but once set up, it becomes incredibly powerful.

Switched from

[Workable](https://www.capterra.com/p/130175/Workable/)

Workable at the time was very manual process and very limited in features - it was more like a CRM than an ATS.

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)

[SmartRecruiters](https://www.capterra.com/p/123833/SmartRecruiters/)

[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Reasons for choosing Pinpoint

Pinpoint did everything we needed at a very good pricepoint and since then has grown and grown in their offering

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 18, 2026

Thanks so much for your review Jed! That 100% sign-to-start rate over 3 years is incredible to hear. We're really glad Pinpoint has helped shift your team's recruitment from a reactive, admin-heavy process to something more structured, data-led, and candidate-focused. It's great to hear hiring managers have found it so easy to pick up, and that the candidate experience, reporting, and automation have all been making a real difference. We appreciate the honest feedback on the learning curve with advanced features too. Insights like this are really helpful as we continue to improve the platform. Thanks again for taking the time to share such a detailed and thoughtful review!

SB

Sop B.

Talent Acquisition Manager

Machinery

### "If you are not already using Pinpoint, you should be!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2026

5 stars! Account Managers, Implementation Managers, Support function are all fantastic, and so quick!

Pros

From the moment I reached out for a demo of Pinpoint to the implementation and continuous account support, the service really has been second to none. The system ticked all the boxes we wanted in an ATS system, onboarding portal, user friendly and the ability to amend your own templates, excellent reporting capabilities and dashboards making data easy to understand, security conscious, a talent pipeline and a streamlined recruitment process. The system is excellent value for money as I honestly do not believe there is a better system out there for us.

Cons

Nothing, the system is exactly what we wanted and got. If I had to be picky, It would be nice to have a chat function on our careers site where candidates can ask live questions.

Switched from

[HARBOUR](https://www.capterra.com/p/157207/Complete-ATS/)

The system was clunky, old and not customisable, we had to ask just to update an interview template. It was not user friendly at all.

Alternatives considered

[Teamtailor](https://www.capterra.com/p/144801/Teamtailor/)

[Workable](https://www.capterra.com/p/130175/Workable/)

Reasons for choosing Pinpoint

Your system had a preboarding portal which Team Tailor did not. Workable does have this option but they wanted to charge a lot of additional money for this add on whereas you included it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 18, 2026

Thanks so much for your review! It's really great to hear your experience has been so positive from demo all the way through to ongoing support. We're glad the onboarding portal, reporting, and template flexibility have all been hitting the mark, and that the team has been quick and helpful throughout. Thanks for also sharing that you're interested in a careers site chatbot. Our AI Candidate Companion could be the answer here; it turns your careers site into a two-way experience, answering every question candidates have and guiding them toward the roles that suit them best. We'll have your Customer Success Manager reach out with more information! Thanks again for taking the time to share your experience!

JO

Justin O.

Head of Enterprise Systems

Higher Education

### "Pinpoint Success"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 13, 2026

really like the interface and useability, everything is clearly laid out and easy to access for end users and admins alike

Pros

Easy to use and setup, streamlined user experience, good AI features. Vacancies are easy to find and check on progress.

Cons

The link to docusign can be over complicated to complete, multi tenant platforms can be difficult to sort out.

Switched from

[LinkedIn Recruiter](https://www.capterra.com/p/234965/LinkedIn-Recruiter/)

End of product life meant we had to move to a new system

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 14, 2026

Thanks so much for your review Justin! We’re really glad to hear you’ve found Pinpoint easy to use and set up, and that the interface and AI features have been working well for your team. Appreciate the feedback, it helps us continue improving the platform. This will be fed back to the team. Thanks again!

WM

William M.

Graduate Business Analyst

Utilities

### "Levelling up with Pinpoint"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2026

Pinpoint is a very user-friendly and intuitive system. The system was fun to learn and explore all the possibilities that were possible within both the recruitment and onboarding applications. I focused more in my role on the onboarding side of the application did 99% of what we wanted to do and anything it couldn't do we could easily work around. It has provided a real improvement for the businesses new starter process making it more streamlined and saving lots of time for various departments. It also helped us improve the security of new starter data.

Pros

The system is great value for money, it has a variety of features to help in both recruiting and on-boarding. The candidate interview process is easy to operate and navigate with the candidate profile storing all the relevant information from their application and previous stages. Another positive point of Pinpoint is the reporting capability within the system. The dashboard offer a brilliant insight into both recruitment and onboarding.

Cons

The only con that we as a business found was that the API was difficult to work with when building the integration with our system. This issue could have been exclusive to us but is worth noting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 14, 2026

Thanks so much for your detailed and thoughtful review! We’re really glad to hear Pinpoint has been helping improve both your recruitment and onboarding processes, and that the dashboards and reporting capabilities have been valuable for your team. We appreciate your feedback on the API experience. Insights like this are really helpful as we continue to improve the platform. Thanks again for taking the time to share your experience!

JN

Joe N.

HR Operations Team Leader

Non-Profit Organization Management

### "Intuitive, Progressive, Satisfying"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 13, 2026

It's been a satisfying and progressive experience thus far, and we have much more functionality to unlock, which is exciting for the future.

Pros

It's got an easy to use interface that is very intuitive and visual; for example, my team use it to track new starters' paperwork progress and right to work checks pre-employment, and this allows us to get a clear visual summary before we even need to drill down into any detail.

Cons

I would have liked more customisation/freedom around how contracts of employment are utilised in the system. We have very organic templates with a number of varying fields/paragraphs depending on the details of the starters' new job. Pinpoint however requires lots of variations of templates to be uploaded, rather than vastly customisable ones.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 14, 2026

Thanks so much for your review Joe! We’re really glad to hear the visual and intuitive interface has been helping your team manage tasks and track progress clearly. Great to hear the experience has felt progressive so far as well, and exciting that there’s still more functionality for your team to unlock. We really appreciate the feedback. Insights like this are really valuable as we continue to improve the platform. Thanks again for taking the time to share your experience!

AB

Andy B.

TA Operations Manager

Logistics and Supply Chain

### "PinPoint - my views"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 9, 2025

Very positive Have used other platforms and would rate PinPoint as the very best I have used Would highly recommend

Pros

The platform offers exceptional ease of use, with intuitive navigation and efficient access to key functions. Online support is immediate, relevant, and highly knowledgeable. The Account Manager demonstrates consistent professionalism, providing timely and helpful guidance at every stage.

Cons

There is very little to dislike about Pinpoint. The platform performs consistently well, and any minor issues are resolved quickly through excellent support.

Switched from

[IRIS Cascade](https://www.capterra.com/p/128430/Core-HR/)

Ease of use, not just for the TA team but the Hiring Managers

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GM

Georgina M.

Head of Resourcing, Reward and Policy

Hospitality

### "Removing admin and gaining more data driven insights has given our team real power to make a difference!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 19, 2025

We love it - it's really given us a new way of working and has allowed us to spend greater time in interacting with candidates.

Pros

We love Pinpoint! The system has provided us with such a great platform for team, leaders and our future candidates. The system is so amazingly configurable for our needs and means we can adapt to changes as they come. It also gives us data that we have never had before, giving us scope to act more strategically in the recruitment space. We also love the automatic features which help remove administration and allow our team to spend time with candidates. The team at Pinpoint are also really responsive and helpful when we have feedback or require changes. It has really added so much value to our business.

Cons

There really isn't anything that springs to mind. There are a few features we would like to see some improvements in, but we're confident these will come based on our feedback and work with the team.

Switched from

[Cornerstone Recruiting](https://www.capterra.com/p/151680/Cornerstone-Recruiting/)

Company separation and the need to find a stand alone supplier

Alternatives considered

[Harri](https://www.capterra.com/p/154168/TeamLive/)

Reasons for choosing Pinpoint

The team and the confidence in being able to implement the technology without in house IT requirement

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/174069/Pinpoint/reviews/)

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Popular comparisons

[100Hires vs Pinpoint](https://www.capterra.com/compare/174069-206957/Pinpoint-vs-100Hires) 

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