Optimal Workshop

Reframer


4 / 5
1 review


Average Ratings

1 Review

  • 4 / 5
    Overall

  • 3 / 5
    Ease of Use
  • Customer Service

Product Details

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About Reframer

A tool that helps qualitative researchers collect user data and discover patterns and trends in it in real time.


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Reframer Features

  • Annotations
  • Collaboration
  • Data Visualization
  • Media Analytics
  • Mixed Methods Research
  • Multi-Language
  • Qualitative Comparative Analysis
  • Quantitative Content Analysis
  • Sentiment Analysis
  • Statistical Analysis
  • Text Analytics
  • User Research Analysis

Reframer Reviews Recently Reviewed!


Great once you get the hang of it

Nov 15, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: - CSV importer worked well, so it was easy to use this in combination with our interview recording tool (Lookback)

- Picks up on tags/keywords in notes, even ones imported from other platforms

- Allows you to manage tags in a nice way

- Created some very interesting visualizations of keyword use and how keywords relate to each other

Cons: You really need to understand how to use tags - for our team, we had to decide beforehand which ones we'd use in order to make sure that we got relevant insights (and not a crazy mishmash). But Reframer also seemed to create or duplicate tags by itself from our notes, which might have been convenient but in fact complicated things a bit further and meant we had to do some additional tag management later.