LinkSquares

LinkSquares


4 / 5
27 reviews

Who Uses This Software?

For companies that want an AI powered contract management software. Allows the user to manage contracts without having to manually read each one.


Average Ratings

27 Reviews

  • 4 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Business Hours

Vendor Details

  • LinkSquares
  • www.linksquares.com
  • United States

About LinkSquares

The AI-powered contract analytics cloud, know exactly what's in your contracts, without having to read them one at a time.


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LinkSquares Features

  • Buy Side (Suppliers)
  • Completion Tracking
  • Compliance Tracking
  • Contract Lifecycle Management
  • Electronic Signature
  • Full Text Search
  • Government Contracts
  • Pre-built Templates
  • Sell Side (Customers)
  • Specialty Contracts
  • Version Control
  • Workflow Management

LinkSquares Reviews Recently Reviewed!


Great Customer Support!

Mar 22, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The OCR functionality was a critical part of the tool we were looking for. Also the ability to run reports and track agreement status (renewal, term, etc.)

I like the simplicity of the dashboard and user friendliness. Our account manager and customer support has been incredibly responsive and quick to address any of our questions.

Cons: The OCR misses some basics that we were told would be captured. Our most common agreement is easy to follow with terms clearly marked (effective date, governing law, etc.) so it should be easy to catch. There are some inconsistencies with the OCR success rates but the success rate is still pretty high.

Reports could be a little easier to pull. We had to reach out for support to figure out exactly how to run what we were looking for. Maybe a better quick help tool/chat box within the web portal would help for quick asks.

4 stars, needs client side attention

Mar 28, 2019
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: ** Support folks are fantastic! **

Site is very easy to use

Clean, clear site interface and menus

Great tags & document type options

Auto-import of documents via email

Great users access level options and customizations

Cons: Tag are not populated when documents are loaded via auto-import emails, so without manager/administrator interventions tags remain empty.

User invites require LinkSquares support intervention which causes delays in on-boarding users.

Overall: Managing contract documents via network shared folders can be clumsy and present administration challenges like naming conventions and access levels. Platforms with tags help different stakeholders make efficient use of the same resource customized for users needs. LinkSquares provides a great solution with flexibility and clarity while maintaining access boundaries for different users but some customization is required.

Pros/Cons of LinkSquares from an Active Daily User

Mar 22, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. Only four quick steps to upload and create a new agreement to LinkSquares! I especially like the "drag and drop" feature to add a new agreement.

2. Easy to edit document profile once uploaded.

3. Customer Service is usually quick to respond.

Cons: 1. Searching with one key word doesn't always pull up the document. Often times I need to type in two key words.

2. Must "delete" the uploaded document in order to add pages to it.

3. Compress the view so you can see more things on the page.

Overall: Linksquares has helped us get to 90 percent of our files to paperless! Yay.

Please do not share my email/personal information with any other marketing groups. Thank you.

Easy-to-use Tool & Great Customer Service!

Mar 22, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's very easy to use and navigate. Since we've implemented this software, it's helped streamline our contract management processes and is largely automated now through their integrations with our other systems including Salesforce, Google Drive, and Docusign.

Cons: The only thing I can really think about is the reliability of the "Smart Values" feature, which isn't reliable enough to consistently pull data in these areas, so running reports with this in mind does not give us confidence in relying on such types of reports.

Overall: Overall a fantastic experience, I always feel valued when dealing with our customer success team and they are quick to address any issues or fix any bugs that we come across.

Easy to use contract management platform

Mar 25, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: My favorite part of LinkSquares is the text search - even for scanned PDFs, and the ease of uploading executed contracts in to the platform (my favorite is via email).

Cons: The tagging capabilities require manual work that a smaller legal team will have difficulty prioritizing.

Overall: Overall I have had a positive experience with LinkSquares. The support team is always extremely responsive.

Chief Operating Officer / Chief Financial Officer / Head of Legal

Apr 04, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I was very impressed with how easy it was to use LinkSquares. While some members of my team use it on a weekly basis, I am more likely to use it once a month, and yet it is very easy to remember how to use it and how to "get around". It does exactly what I need; it enables me to be self-sufficient when it comes to retrieving key documents, and searching on key terms. We signed-up as a test, with limited expectations, but we were all very pleasantly surprised: great system, great people and it's helped our organization quite a bit. Great value!

Cons: This may seem very odd, but the name eludes me at times - can't seem to connect it with what the system does. A very minor point and probably more a user issue than a LinkSquares issue. The only thing I wish the system offered, in the base offering, is the ability to leverage more key words / key terms for look-up.

Overall: Primarily for contract administration and as a contract repository (MSAs, statement of work, vendor agreements, etc.)

Valuable Search tool

Apr 04, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Really like this tool and ability to run reports, proximity search and find things quickly !

Cons: I did not like the change that removed the summary paragraph on the side, would also like abilit to search phrases with phrases in a proximity search

Great Inisght into Contracts for All

Mar 22, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Before LinkSquares I always felt as if the services and support orgnization was an arms length away from contracts. This led to confusion on what we agreed to deliver, SLAs and project budget. With LinkSquares access, contracts are easily accessible and contractual questions can be answered in minutes. I love that I can pull up on contract while I'm on a call and answer questions or confirm assumptions.

Cons: LinkSquares could use a UI redesign. It meets the needs, but it's not an exciting application by any means.

LinkSquares review

Mar 25, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is extremely easy to use and they are continually adding enhancements to the software. The customer support is also very good. They typically respond within the hour of sending an email.

Cons: The thing I like least about the software is needing to double check the data fields once the document has been imported. I have noticed that there are times when the data does not import properly into the field, i.e. effective date is incorrect, etc.

Excellent contract software

Apr 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Super clean and easy to love user interface. It doesn't matter the scope or size of the contract, linksquares makes it easy to access and securely share content and contracts as needed.

Cons: The price we pay could be better without requiring a longer term.

CMS

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I have found Linksquares extremely easy to use. Very little training is needed to become an efficient user.

Cons: We were promised a sales for integration that has taken months

Overall: It would be great if not for the delay in SF integration.

Great product and a great team behind it!

Mar 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love being able to run reports, and I love that the product is able to take even the worst quality scanned documents and turn them into something searchable. This is such a helpful tool for last minute requests that would normally require you to review every single contract!

Cons: I wish the uploading process was a little less time intensive.

Overall: Overall, my experience has been great. The team is so helpful and so willing to go above and beyond to help me realize the full value of the product.

Linksquare Review

Mar 22, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I have only been using the software for 4 months and the customer service has been excellent. I had many questions and comments regarding the platform, they were very receptive. Many of the changes that I had asked for was made.

Cons: The AI takes the date of the contract that is signed or on top, but does not see the actual start date of the agreement.

Overall: We have had great customer service.

AI Cloud based solutions for corporate legal departments.

Apr 02, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It creates as simple tag based approach to searching legal documents. You do not have to be a tech savvy to use this product.

Cons: There are some limitations on the number of documents on the introductory level. The product can get costly if you plan to store a high volume of documents.

Overall: LinkSquares has been a good partner in helping us build a repository that best fit our organization.

Great organizational tool for contracts!

Apr 11, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that I can search by keywords to find all the contracts that include that. It is helpful when I am trying to figure out how many of our contracts contain the same language.

Cons: There is a bit of a learning curve when you first start using it, but that will differ by person. In order for LinkSquares to be most effective, all the users at my company have to be on the same page in the way we label contracts and amendments. However, once you work through those issues, LinkSquares becomes an effective way to review contracts.

Overall: LinkSquares has been a lot easier to use than our previous contract management system has been. It is fast and responsive, and a lot more intuitive than storing all contracts on a shared drive within the company.

I love Linksquares

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Linksquares makes uploading documents super easy. I always put off uploading documents in the past but whenever I receive a contract or NDA now, I log in and it's uploaded simply in 1 minute. The search function also makes retrieving documents easy.

Cons: I haven't encountered any cons so far using the software.

Review

Apr 11, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is a easy, safe and efficient place to store all legal documents.

Cons: Could serve a better purpose than just storage. Our business would benefit from more assistance in drafting or negotiating. Quickly be able to see what others are doing in the industry.

Nice to have everything in one place

Mar 22, 2019
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The full functionality in terms of searching all contracts and the ability to cut and paste from them.

Cons: The limited features for scheduling tasks and lack of autopopulated fields (e.g., the product automatically picking up dates to populate the beginning and end dates of the contract term).

Overall: Positive. Linksquares is a valuable tool for quick reference to contract provisions needed to respond to internal client inquiries and for use as a reference tool in drafting contracts.

Ease search tools

Mar 27, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that it is user friendly and provides the ability to search across the entire contract database.

Cons: The tagging capabilities are not as robust as we would prefer.

Easy to Use

Mar 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really appreciate the ability to email contracts to the designated company email account which uploads the contract to the platform. This saves me a lot of time.

Cons: It's taking me some time to get used to working with Box to Linksquares, but that is just because I'm a creature of habit.

Solid product that can help to organise contracts and pull out key terms automatically

Mar 22, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use - intuitive and easy without lots of training.

Cons: It would be good to be able to make bulk changes to files within the system.

Overall: LinkSquares has helped organise and report on our various contracts with suppliers and freelancers, and provide a tool to check on autorenewals in advance rather than trawling through.

Decent Upgrade

Mar 22, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Comparable enhancement from our previous software for contract management.

Cons: Organization can be a bit difficult and requires a bit of manual effort in order to store and track properly

Initial Implementation Thoughts

Mar 22, 2019
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Searchability seems OK (still need training); all documents are in one place and easy to access. Staff is pleasant.

Cons: Filenames are not updated by Linksquares during the on-boarding process; tagging functionality and metadata capture not completely clear/straightforward. We also experienced issues in getting our files over and the process has taken longer than expected.

Overall: We are still early in the process but I would only rate it as - OK.

Easy to use product

Mar 29, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of organization and finding contracts.

Cons: No complaints about this software. Very simple and easy to use.

Easy to use application - would like for it to be more robust

Apr 11, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: I like how easy it is to use. Learning curve was very minimal.

Cons: I wish searching was a bit more robust. I also wish I could upload documents into the software directly.

Overall: We are working on a central document repository. The application requires very little training.

Good

Mar 22, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The software is Easy to use. It does the job.

Cons: Would like to see more robust features and functionality

Overall: Good

user friendly

Apr 04, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: use interface friendly, good of customer support

Cons: i'm new for the linksquares, so far im happy with that