Who Uses This Software?

Childcare centres (daycares, preschools, dayhomes, before and after school care centres) looking to reduce the hours spent on administrative tasks.


Average Ratings

17 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
  • Pricing Details
    $1/child/month, $10 minimum
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • DaycareIQ
  • kidgenius.daycareiq.com
  • Founded 2015
  • Canada

About KidGenius

KidGenius is software designed specifically for childcare centres. Whether you are a small dayhome or a large multi-site daycare company, our software works for you. We provide tools for attendance tracking, photo sharing, activity records, child profiles, parent messaging and more!


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KidGenius Features

  • Billing & Invoicing
  • Calendar Management
  • Check-in / Check-out
  • Child Care Center
  • Daily Reports
  • Employee Management
  • Food Program Records
  • Home-Based
  • Immunization Records
  • Lesson Plan Management
  • Mailing List Management
  • Menu Planning
  • Online Registration
  • Parent / Child Records
  • Parent Portal
  • Payment Processing
  • Photo Gallery
  • Text Messaging
  • Volunteer Management
  • Wait List Management

KidGenius Reviews Recently Reviewed!


KidGenius has made administration easier and families happier! Overall extremely happy with it!

Apr 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Customer reps are incredible people to work with. They truly value the brand, the software they have created, and the ideas and input from the staff they speak with.

As an administrator, being able to view and export both an individual child's and centre wide attendance reports makes completing child care claims significantly easier. It is the same with staff. Being able to view just subsidy children, set date perimeters, and edit reports where needed has been very helpful. My claims time has decreased significantly!

The dashboard where staff can view the ratios of current teachers to children is fantastic. I know who is where in every classroom and whether the ratio is correct right off the bat. It makes keeping in compliance with licensing a breeze.

I am also really enjoying the new document feature that was just added in March. I love being able to keep all my staff's documents in one place and for them to be able to upload when they get new PD certificates.

Cons: The daily report that goes to parents is not as aesthetically pleasing as the previous software we used. It does the job, but it is all in a long line whereas the previous software was in coloumns and colourful. A few families have mentioned this to us.

It is great you are able to add photos to the daily report, however not being able to upload more than one at a time can be frustrating at times. It would also be nice to have photos and activities combined so one could add a photo of the activity that was done. There is a space where you can write notes under the photo, but there are two sections where there really only needs to be one.

Making a few things a little simpler would be very helpful: a back button to go back to the staff or children page (after adding a document or changing attendance), having a sign in and out button on the attendance adjustment page, the ability to not only adjust attendance time and date but classroom as well.

The in-ability to bulk add children is difficult when we are collecting a number of them from a school to bring to the program. It is time consuming to do the same maneuver for 15 children, especially in the cold.

Overall: It is incredibly helpful for administration, especially for Alberta Child Care Claims. It also has helped with communication with families, which is paramount in our line of work.

Vendor Response

by DaycareIQ on April 16, 2018

Thanks Delaney - your feedback is always welcome and encouraged!

Craig

Great way to keep informed

Apr 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I like that I can keep up to date with my children's day, and can easily do it through my computer or phone. It is easy for the workers at the daycare to enter their meals, their diapering, and their naps. I like it because I can quickly check before I leave for the day whether they are still napping, so I can plan the time I pick them up accordingly.

Cons: That this is not way to opt out of the daily emails, and there is no way to scroll through the days without going through the "go to date" calendar every time.

Overall: Being able to check on my children regularly from work, and to have all of the information in one place. By far is way more convenient than the paper reports that they used to get.

Vendor Response

by DaycareIQ on April 11, 2018

Hi Nicole - Thanks so much for the review! I'm glad you enjoy KidGenius and insight it provides.
You can opt out of the emails, just request from your site that they deselect your child (in your childs' profile). Email me directly if there is any issue. Craig@DaycareIQ.com

KidGenius helps answer the question "How Was Your Day" for my daughter

May 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Prior to implementing KidGenius, the answer to my question "How Was Your Day" was often just "It was good". Now with the daily emails I get to find out what my daughter ate, played with and even get photos sometimes. I enjoy having the reports to track how she is doing at daycare.

Other things I like are the bulletin board postings so I can see the meal schedule as well as the messaging between myself and the staff. We don't have to pay for access so Value For Money is obviously 5 stars :)

Cons: The system works well but it's dependent on the providers entering the info. So sometimes they are too busy to take as many photos as I'd like.

Overall: KidGenius really provides peace of mind knowing that my daughter is enjoying her time at daycare. I love to stay up to date on her day!

Easy

Apr 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: That it is fast and easy to use. The way that the menu and whole site is set up, I like how everything is easy to access and ready to use right away. Easy to train someone to use it as well which is always really helpful.

Cons: Sometimes the site doesn't work and we have to call to get it fixed. During the days sometimes it says that the site is unavailable, and we can't use it until we call the administration office of kid genius, and they will have to fix it for us.

Vendor Response

by DaycareIQ on April 11, 2018

Hi Nicole - Thanks so much for taking the time to leave a review! We really appreciate it.
As always, have Delaney email us when you see errors, we'll fix them right away.
Craig

Overall user friendly, missing a few key components in which to wow me.

Apr 06, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

Pros: 1) pages layout at a glance

2) dashboard

3) editing is simple

4) self generated previous menus

5) Calgary based start up

Cons: 1) no space for simple info on parents @ a glance, such as their names. *particularly helpful for new families or relief staff

2) dislike having to input meal times

3) Staff have to scroll through entire ATTENDANCE report to make a correction in real time.

4) can only upload 1 photo at a time

5) hard to correct or edit shifts

Vendor Response

by DaycareIQ on April 09, 2018

Hi Fiona - Thanks so much for leaving a review. I'll reach out separately to address some of your concerns!

Craig

As a parent of 2 children in childcare, I really appreciate receiving updates about my children.

Apr 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that I can log-in throughout the day and see how my children are doing at daycare. I love that we get pictures and can see what they have eaten. Getting an e-mail report each day is great!

Cons: My childcare provider does not use the software to the full capacity. There are many sections that they do not use, such as the activities. It would be nice if we received even more detailed information about our children's day. This is not a software flaw, but it is the only thing I would change!

Overall: Updates on my children while in child care.

Vendor Response

by DaycareIQ on April 11, 2018

Hi Alaina - Thank you so, so, so much for taking the time to leave a review! We really appreciate it! I'm glad you enjoy the information you get from KidGenius!
Craig

Great website! Easy to use. I use this softwear every day to communicate with parents and families.

Apr 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use.

Effective way for communication to parents.

I like that I can email parents through the app.

Cons: - This softwear could be more estically pleasing. (Minor)

- I wish the bulk add list to add meals, for example, was of the children who were live and not the entire classroom list.

- App could be more like website.

Vendor Response

by DaycareIQ on April 11, 2018

Hi Erica - I really appreciate you taking the time to leave your feedback. We've already discussed some of the issues you have addressed. Hopefully we can continue to build and make things better!

Craig

overall great experience! happy with almost all of the features

Apr 05, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I love that it is easy to use, great that you can see how many teachers and children are signed in and where, and such an easy to tool to contact parents with.

Cons: I don't like that you can't sign kids in and out in bulk, also editing times only goes from closest 15 minutes.

Vendor Response

by DaycareIQ on April 09, 2018

Hi Jocelyn - Thanks so much for leaving a review! I'm glad you enjoy KidGenius and find it easy to use. We've taken your feedback about checking in children and will explore some improvements.
Craig

great

Apr 05, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: it has a clear layout of what children are in each group and who is signed in and who isn't. it is super helpful.

Cons: not being able to sign in multiple children at a time. it is difficult and frustrating to have to sign in upwards of 15 children one by one.

Vendor Response

by DaycareIQ on April 09, 2018

Hi Leah - Thanks so much for taking the time to review KidGenius - we really appreciate it! We've taken your feedback and are looking to make some improvements.
Craig

Great program to work with as an educator. I find it very user friendly!

Apr 05, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I believe it is an essential tool for our child care program. I love how easy it is to communitcate with our families.

Cons: The app. Not as user friendly as the website so I've deleted it off my phone. I also don't like how the connection tends to go down once a day.

Vendor Response

by DaycareIQ on April 09, 2018

Hi Ashley - I'm so happy to hear that you find KidGenius an "essential tool"! We'll continue to work on the app and hopefully make it useful again!

We love kid genius!

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We love Seeing how our child ate, napped at daycare as well as photos. As well as bowl movements and daily activity.

Cons: Video would be neat..... I don't really know what else is a con it is a pretty great system that we really like using to monitor how our child's day is at daycare

Vendor Response

by DaycareIQ on April 09, 2018

Thanks Nicole! Glad you enjoy KidGenius!

Overall good

Apr 07, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Ease to navigate, can sign in from any computer, simple readable format with no clutter, no complications.

Cons: Wish we could use it on an Android phone or tablet, after signing in there would be problem loading at times

Vendor Response

by DaycareIQ on April 10, 2018

Hi Janelle - Thanks so much for leaving a review! If you ever have issues using the software, please feel free to email me directly and I can help out! The site should load normally on an Android phone, however the default browser can sometimes have issues. We recommend Chrome or Firefox browser on Android phones/tablets.

Craig (Craig@DaycareIQ.com)

I have found it an invaluable tool in the search for a daycare or dayhome for my three children.

Apr 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I like how you can search by location, or by daycare versus dayhome. Taking some of the difficultly out of such a difficult parent decision is much appreciated!

Cons: While I'm sure more daycares and dayhomes are signing up to be part of this on an ongoing basis as of yet not all childcare options are searchable here or at least weren't when I was looking initially a few years ago.

Also my daycare has yet to sign up for the child-tracking option in this software so I will be excited when that happens :)

Vendor Response

by DaycareIQ on April 23, 2018

Thanks for the kind words Heidi!

I use this to receive updates about my child who attends the Hillhurst Sunnyside daycare.

Apr 05, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I like the instant feedback and ability to upload photos. You are also able to enter longer descriptions and details about how each child's day went.

Cons: Not everyone uploads information consistently, but that is on the user and not on the software. Sometimes the log in process and navigation are not as intuitive as I would hope.

Vendor Response

by DaycareIQ on April 09, 2018

Hi Natasha - Thanks so much for the review! We are glad you find KidGenius useful. Feel free to email me (craig@daycareiq.com) if you want to chat about the log in process and navigation.

Craig

Capterra-loader

It is an excellent software!!

Jul 23, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is an excellent way to keep in communication with the teachers and caregivers. I can receive daily reports of my child's school activities through a single channel, as well as see photos of these reports.

Cons:

It took me a bit to adapt to the new updates. The interface could be more pleasing to the eye. However, it is an excellent tool

Overall: It is an excellent software

Vendor Response

by DaycareIQ on July 24, 2018

Hi Lucia

Thanks so much for the kind words! We enjoy hearing feedback from parents like you.
Craig

Positive, inspiring, easy to use

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

1 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Its very easy to use, straight forward, I like the suggestions for learning tags, it makes my life easier when I can't find the words to say.

Cons: It takes a very very long time for videos to upload. I have waited over an hour for a 30 second video to upload.

Vendor Response

by DaycareIQ on April 09, 2018

Hi Kayley - You may be thinking of another program, KidGenius doesn't have learning tags or video upload abilities.

I used this program as an educator at a daycare center. We use it everyday to communicate.

Apr 10, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use even for employees who do not use electrontics often. Great communication tool used between parents and staff.

Cons: The program workwd well. , the tablets we used were slow and small which was annoying at times.

Vendor Response

by DaycareIQ on April 11, 2018

Hi Kaley
Thank you very much for taking the time to leave a review! I'm happy to hear our software is easy to use even for those who aren't as tech-savy as us!

Craig