---
title: "FreightExchange Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about FreightExchange Software - reviews, pricing plans, popular comparisons to other Freight products and more."
source_url: "https://www.capterra.com/p/174121/FreightExchange/"
page_type: "product"
language: "en"
---

# 

 FreightExchange Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

FreightExchange

## What is FreightExchange?

Multi-carrier shipping software with unlimited carriers, integrations and users. Our easy to use no-code interfaces allow you to connect with any carrier that uses CSV, XML, JSON, FTP or other Web Services. Our workflow management interfaces allow business users to automate and optimise fulfilment, dispatch and shipping processes across the globe with ease. Advanced load and transport planning modules mean you can better consolidate shipments to optimise transport space to save costs.

## What is FreightExchange used for?

[Freight](https://www.capterra.com/freight-software/)[Courier](https://www.capterra.com/courier-software/)[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

A$250

Usage Based, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for FreightExchange?[Manage this product listing](https://www.g2.com/products/freightdesk/claim_requests/new?auto=true)

## FreightExchange Overview

Updated September 2026

AI summary

FreightExchange provides cloud-based freight and logistics management for organizations of all sizes, supporting a range of needs from dispatch and shipment tracking to accounting and warehouse management. With features including rate management, customer portals, document handling, and integrations for third-party logistics and APIs, it enables businesses to coordinate transport operations, optimize routes, and manage freight processes across multiple platforms.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FreightExchange

4.3 (7)

VS.

[### Consignmate](https://www.capterra.com/p/242339/Consignmate/)

[3.8 (5)](https://www.capterra.com/p/242339/Consignmate/#reviews)

Starting Price

A$250

Usage Based, Per Month

Starting Price

$149

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (7)

Ease Of Use

4.2 (5)

Value For Money

4.2 (5)

Value For Money

4.4 (5)

Customer Service

4.6 (5)

Customer Service

4.6 (5)

## FreightExchange alternatives

Highest Rated

[Transport360](https://www.capterra.com/p/265303/Orcoda-Logistics-Management-Software-OLMS/)

[5.0 (2)](https://www.capterra.com/p/265303/Orcoda-Logistics-Management-Software-OLMS/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/265303/Orcoda-Logistics-Management-Software-OLMS/)

[DispatchTrack](https://www.capterra.com/p/134319/DispatchTrack/)

[4.5 (34)](https://www.capterra.com/p/134319/DispatchTrack/reviews/)

Starting price

$75.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/134319/DispatchTrack/)

[Detrack](https://www.capterra.com/p/188592/Detrack/)

[4.7 (98)](https://www.capterra.com/p/188592/Detrack/reviews/)

Starting price

$26.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/188592/Detrack/)

[PCS TMS](https://www.capterra.com/p/29249/Express/)

[4.2 (248)](https://www.capterra.com/p/29249/Express/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/29249/Express/)

## FAQs about FreightExchange

Overview

### What company size and specific industries is FreightExchange built for?

FreightExchange is designed for wholesalers, distributors, eCommerce businesses, manufacturers, and 3PL providers that use an ERP system or an eCommerce store. It fits companies in these sectors that need freight management support, especially those already managing orders and shipments through connected business systems.

Features and Usability

### What are the key features of FreightExchange?

FreightExchange offers transportation management, shipping management, and freight shipping features across air, ground, ocean, parcel, and LTL workflows. Core tools include route optimization, dispatch management, shipment tracking, load optimization, proof of delivery, billing and invoicing, rate management, and API, plus role-based permissions and real-time reporting.

Integrations

### Which third-party tools and platforms does FreightExchange integrate with?

FreightExchange integrates with 10 third-party tools, including Dynamics 365, Dynamics 365 Business Central, Enterprise Dynamics, BigCommerce, CargoWise, Dolphin CRM, MYOB Acumatica, NetSuite, Pronto, Pronto Xi, Shopify, Unleashed, and WooCommerce. These connections cover ERP, CRM, ecommerce, and freight management platforms.

Answer based on 1 reviews

Getting Started and Support

### What training and onboarding options does FreightExchange offer?

FreightExchange provides in person training, live online sessions, webinars, documentation, and videos. These formats support guided instruction, group presentations, self-paced reference, and visual walkthroughs for teams that need help learning the platform and its features.

Getting Started and Support

### What customer support options does FreightExchange offer?

FreightExchange provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support is structured around self-service resources and direct contact options, giving users multiple ways to get help. No reviewer feedback on support experience is available in the catalog data.

## Features

AI summary

Based on 1,030 Freight reviews

Capterra data shows that buyers of freight software rank the following features as their top priorities:

-   **Shipping Management** (**44%** of reviewers rated this feature as critical)
-   **Transportation Management** (**50%**)
-   **Quotes/Estimates** (**48%**)

FreightExchange supports all three features that reviewers rate most highly: **Shipping Management**, **Transportation Management**, and **Quotes/Estimates**. Together, these capabilities help businesses coordinate shipments, manage transport operations, and create accurate pricing quickly, allowing teams to keep freight moving efficiently and respond to customer needs with greater confidence.

Quotes/Estimates

5.0 (1)

200.00% of 1 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Accounting

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Air Shipping

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Ship packages/goods by aircraft

API

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Cost Tracking

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Customer Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store and organize information about customers and previous interactions

FreightExchange 155 features

### All Features
- 3PL Management: Outsource and manage third party logistics
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Air Shipping: Ship packages/goods by aircraft
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional
- Bills of Lading: Documents issued by a carrier to acknowledge receipt of cargo for shipment
- Carrier Management: Find, compare, and select the most time/cost-effective freight carrier
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Claims Management: Process of submitting and following up on claims with insurance companies
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Container Shipping: Shipping products/goods in containers
- Cost Analysis: Analyze and calculate business costs
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Cross Docking: Unload incoming material to outbound vehicles with little or no storage between
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Management: Store and organize information about customers and previous interactions
- Customer Portal: A website or login for customers to access information
- Customer Service Management: Manage relationships with customers and address customer concerns
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Delivery Estimate: A note of the expected delivery date and time
- Delivery Record: Notation showing the location and time stamp of shipment delivery
- Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
- Demand Forecasting: Forecast customer demand using historical insights and simulations
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Driver Management: Track all personnel who operate company vehicles
- Driver Settlements: Manage payroll processing for different driver pay contracts
- Dropshipping Services: Choose a partner from a network of suppliers that will ship the products sold in your store directly to customers
- eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products
- EDI: Transfer of data from one computer system to another
- Electronic Signature: Digitally sign online documents
- Email Templates: Pre-made examples and templates for emails
- Emergency Dispatch: Coordinate emergency medical response
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Exceptions Management: Automated handling of non-compliant EDI transmissions.
- Fleet Management: Management of commercial motor vehicles for work-related purposes
- For Courier Services: Intended to be used by courier services
- For eCommerce: Intended to be used by online stores
- For Freight Operations: Intended to be used by freight brokers and logistics companies
- Forecasting: Form predictions based on past and present data/trends
- Freight Shipping: Shipping products/goods by land, sea or air
- Fuel Management: Monitor fuel consumption and optimize fuel usage
- Geographic Maps: Visualize locations on a map
- Geolocation: Determines the location of a device using GPS or an IP address
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Ground Shipping: Shipping products/goods by land
- Historical Reporting: Information, data and reports that are being tracked over time
- Import/Export Management: Management of inbound and outbound shipments in the context of international trade
- International Forwarders: Freight forwarder/forwarding agent that transports cargo internationally with knowledge of customs, and international boundaries, etc.
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Label Printing: Process of printing custom labels through various methods.
- Live Driver Tracking: Track driver locations on a map in real time
- Load Optimization: Set up process for efficient load building, routing, and distribution
- Local Forwarders: Freight forwarder/forwarding agent that transports cargo domestically with specialized knowledge of local logistics services
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- LTL/Shared Truckload: Trucks that do not reach full load and can be shared
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile Signature Capture: Capture signatures via mobile devices
- Modes: Manage multiple delivery modes such as truckload, less than truckload, rail, parcel, and ocean.
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Location: Manage and support multiple locations
- Multiple Data Sources: Allows users to manage data from a number of sources
- Ocean Shipping: Transportation of goods/products over long distances using ship
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Tracking: Track orders throughout the fulfillment process
- Package Tracking: Track the parcel or consignment delivery status
- Parcel Shipping: Manage and organize the shipping, tracking, and delivery of packages
- Performance: Identify the most performant content and the types of content that can be improved or eliminated.
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Planning: Leverages data from budgeting and forecasting processes to help corporations understand their reality and make decisions accordingly.
- Predictive Analytics: Predict future data based on historical data sets
- Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- QuickBooks Integration: Integrates with QuickBooks
- Quotes: Create and manage personalized quotes for freight services.
- Quotes/Estimates: Generate quotes or estimates for customers
- Rate Management: Track/optimize rates in relation to usage
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
- Returns Management: Track and facilitate returns of products sold
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Route History: Track past routes to better plan and optimize repeat trips
- Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment
- Sales Automation: Automate processes to manage leads, contacts, opportunities and sales activities
- Sales Order Management: An order generated by a seller to a customer, containing details about products or services
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier.
- Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.
- Shipping Labels: Generate or print labels that contain shipping information for packages
- Shipping Management: Manage and track orders being shipped to customers
- Shipping Services Integration: Integrates with shipping services
- SMS Messaging: Send messages via SMS
- Sourcing Management: Negotiate best prices and choose the right vendor for various purchases
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
- Supplier Management: Manage all supplier data and operations
- Supply Chain Management: Manage the planning and execution of supply chain activities
- Task Scheduling: Track and manage the scheduling of tasks
- Territory Management: Organize customer data and accounts by user or geography
- Third Party Management: The ability to manage shipping audits for third parties such as clients
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Tracking: Track shipments from warehouse to the destination, including drop shipments and multilocation shipping.
- Transportation Management: Organize and track the physical movement of goods from one location to another
- Trip Logs: Record of trip details
- Truckload Management: Track and manage transportation of large cargo that fills an entire trailer/truck
- Vehicle Management: Track and monitor how vehicles are used
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Warehouse Management: Manage and track operations and inventory within warehouses
- Waybills: Official shipping document that identifies origin and destination of the shipment, weight, freight, and other details of goods
- Website Integration: Seamlessly integrates with 3rd party websites
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows

---

Get Advice

We can help you find the software with the features you need.

Features

4.6 (7)

4.6

Based on 7 reviews

## Pricing

Value for money

4.2 (5)

Free Trial

Free Version

Basic

A$250.00

Usage Based,Per Month

Value for money

4.2 (5)

4.2

Based on 5 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

Unleashed](https://www.capterra.com/p/126644/Unleashed/)[

Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[

MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (5)

4.6

Based on 5 reviews

## User reviews

Overall rating

4.3

Based on 7 reviews

Filter by rating

5(2)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JL

Jason L.

Internet marketing analyst

Health, Wellness and Fitness

### "An excellent TMS that is easy to use and manage"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 4, 2022

Pros

No doubt it is very easy to use and manage. You can manage all the orders, air shipping, cost tracking and claims within the platform. Very easy to implement and offers one of the best support. It makes every manual thing we did before in the warehouses automated.

Cons

They have a monthly cost but they do have some of the costs which we weren't informed about before starting with them. They had some hidden costs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NB

Nathan B.

Logistics Manager

Logistics and Supply Chain

### "Freight Exchange Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 18, 2022

Pros

The functionality & ease of use is a great asset for this software very user friendly

Cons

I believe it has everything you need to perform the tasks required

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Sandy S.

Manager

Transportation/Trucking/Railroad

### "good"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 10, 2022

Good

Pros

easy to use and maintain refunds are prompt

Cons

Varying availabilities and costs and uncertinty about pick ups

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PO

Phillip O.

CIO

Mining & Metals

### "FreightDesk selection"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 7, 2022

a more efficient logistics operation with Perth Mint.

Pros

The product was a closer functional fit for our environment than the alternatives. It replaced a number of manual processes that involved manual exchange of information via spreadsheets

Cons

Despite being a closer fit there were still some unique shipping arrangements, given the value of cargo Perth Mint ships, that have required software enhancements. The FreightExchnage team have done these changes in a timely and professional manner.

Reasons for choosing FreightExchange

It was able to meet a number of technical, architectural and IT security requirements better than the alternatives.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SJ

Sharoon J.

Maintenance Planner/Storeperson

Retail

### "Cannot contact FreightExchange by Phone "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 7, 2022

Pros

User friendly

Cons

FreightExchange contact number does not work. Need to fix the communication via phone

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Damian B.

Sales

Mining & Metals

### "Global Spill & Safety Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 4, 2022

Overall Freight Exchange has had a positive impact, very helpful to get quotes and freight options to areas that a lot of other freight handlers do not service. Pricing is very competitive.

Pros

Very quick and easy to get freight quotes, easy to get tracking and consignment information

Cons

Sometimes hidden costs such as manual handling charges or remote delivery surcharges are not explained until we receive an invoice.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KL

Kevin L.

Integration Solutions Architect

Mining & Metals

### "Very easy to use freight management portal and API solutions"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 4, 2022

We have great overall experience with FreightExchange. The implementation was easy and efficient. We always receive great support from development and support team about customized requirements and support requests. The freight management portal is easy to use for warehouse staff.

Pros

Freight exchange provides very robust and flexible API options. The dev team is always willing to help with customization to fulfill customer requirement. The support has been very prompt and efficient to handle support requests.

Cons

There are no API solutions available for reporting and analytics.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/174121/FreightExchange/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.