# FreightExchange Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FreightExchange Software - reviews, pricing plans, popular comparisons to other Freight products and more. Source: https://www.capterra.com/p/174121/FreightExchange --- # FreightExchange Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FreightExchange ## What is FreightExchange? Multi-carrier shipping software with unlimited carriers, integrations and users. Our easy to use no-code interfaces allow you to connect with any carrier that uses CSV, XML, JSON, FTP or other Web Services. Our workflow management interfaces allow business users to automate and optimise fulfilment, dispatch and shipping processes across the globe with ease. Advanced load and transport planning modules mean you can better consolidate shipments to optimise transport space to save costs. ## What is FreightExchange used for? [Freight](https://www.capterra.com/freight-software/)[Courier](https://www.capterra.com/courier-software/)[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$250 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FreightExchange?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.freight-desk.com/&name=FreightExchange) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FreightExchange 4.3 (7) VS. [3.7 (38)](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/reviews/) Starting Price A$250 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (7) Ease Of Use 3.4 (5) Value For Money 4.2 (5) Value For Money 3.8 (5) Customer Service 4.6 (5) Customer Service 3.8 (5) ## FreightExchange alternatives [4.6 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Consignmate](https://www.capterra.com/p/242339/Consignmate/) [3.8 (5)](https://www.capterra.com/p/242339/Consignmate/#reviews) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 60% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/242339/Consignmate/) [Detrack](https://www.capterra.com/p/188592/Detrack/) [4.7 (96)](https://www.capterra.com/p/188592/Detrack/reviews/) Starting price $26.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/188592/Detrack/) Highest Rated [Transport360](https://www.capterra.com/p/265303/Orcoda-Logistics-Management-Software-OLMS/) [5.0 (2)](https://www.capterra.com/p/265303/Orcoda-Logistics-Management-Software-OLMS/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265303/Orcoda-Logistics-Management-Software-OLMS/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Air Shipping 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ship packages/goods by aircraft API 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Cost Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process to track, record, and analyze expenses that occurred over the entire duration of a given project Customer Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions Customer Portal 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A website or login for customers to access information FreightExchange 149 features Outsource and manage third party logistics Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Ship packages/goods by aircraft System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Automatically create schedules based on business needs or employee availability and qualifications The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Setting up the amount/charge for per hour of work by a company or professional Documents issued by a carrier to acknowledge receipt of cargo for shipment Find, compare, and select the most time/cost-effective freight carrier Manage various distribution channels, build relations with channel partners, and track their performance Process of submitting and following up on claims with insurance companies Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Shipping products/goods in containers Analyze and calculate business costs Process to track, record, and analyze expenses that occurred over the entire duration of a given project Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Unload incoming material to outbound vehicles with little or no storage between A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize information about customers and previous interactions A website or login for customers to access information Manage relationships with customers and address customer concerns Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency A note of the expected delivery date and time Notation showing the location and time stamp of shipment delivery Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Forecast customer demand using historical insights and simulations Electronic signing method that validates the authenticity and integrity of a digital document Track products that are for sale at a reduced price or part of coupon promotions Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Track all personnel who operate company vehicles Manage payroll processing for different driver pay contracts Choose a partner from a network of suppliers that will ship the products sold in your store directly to customers Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Transfer of data from one computer system to another Digitally sign online documents Pre-made examples and templates for emails Coordinate emergency medical response Track employee schedules, availability, and performance across projects and tasks Automated handling of non-compliant EDI transmissions. Management of commercial motor vehicles for work-related purposes Intended to be used by courier services Intended to be used by online stores Intended to be used by freight brokers and logistics companies Form predictions based on past and present data/trends Shipping products/goods by land, sea or air Monitor fuel consumption and optimize fuel usage Visualize locations on a map Determines the location of a device using GPS or an IP address System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Shipping products/goods by land Information, data and reports that are being tracked over time Management of inbound and outbound shipments in the context of international trade Freight forwarder/forwarding agent that transports cargo internationally with knowledge of customs, and international boundaries, etc. Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Process of printing custom labels through various methods. Track driver locations on a map in real time Set up process for efficient load building, routing, and distribution Freight forwarder/forwarding agent that transports cargo domestically with specialized knowledge of local logistics services Identify the physical location of an individual, asset, device, etc. Trucks that do not reach full load and can be shared Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Log miles driven for tax deduction or reimbursement purposes Access software remotely via mobile devices Notifications via mobile devices Capture signatures via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and support multiple locations Allows users to manage data from a number of sources Transportation of goods/products over long distances using ship Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process Track the parcel or consignment delivery status Manage and organize the shipping, tracking, and delivery of packages Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Predict future data based on historical data sets Streamlining repetitive tasks and activities through automated and predefined workflows Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery Create, send, and track purchase orders and their statuses Integrates with QuickBooks Generate quotes or estimates for customers Track/optimize rates in relation to usage Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Track and facilitate returns of products sold Set & manage permission levels based on user roles and restrict access to only authorized individuals Track past routes to better plan and optimize repeat trips Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Identify and assess hazards to ensure the well-being of employees, assets, and the environment Automate processes to manage leads, contacts, opportunities and sales activities An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Calculation of shipment price based on size, weight, route, timeframe, and carrier. The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Integrates with shipping services Send messages via SMS Negotiate best prices and choose the right vendor for various purchases Track the status over time for a request, process, asset, or transaction At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Manage all supplier data and operations Manage the planning and execution of supply chain activities Track and manage the scheduling of tasks Organize customer data and accounts by user or geography The ability to manage shipping audits for third parties such as clients Set up connections to third-party platforms to improve business processes Organize and track the physical movement of goods from one location to another Record of trip details Track and manage transportation of large cargo that fills an entire trailer/truck Track and monitor how vehicles are used Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Manage and track operations and inventory within warehouses Official shipping document that identifies origin and destination of the shipment, weight, freight, and other details of goods Seamlessly integrates with 3rd party websites Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.6 (7) 4.6 Based on 7 reviews ## Pricing Value for money 4.2 (5) Free Trial Free Version Basic A$250.00 Usage Based,Per Month Value for money 4.2 (5) 4.2 Based on 5 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Unleashed](https://www.capterra.com/p/126644/Unleashed/)[ Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[ MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (5) 4.6 Based on 5 reviews ## User reviews Overall rating 4.3 Based on 7 reviews Filter by rating 5(2) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JL Jason L. Internet marketing analyst Health, Wellness and Fitness ### "An excellent TMS that is easy to use and manage" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 4, 2022 Pros No doubt it is very easy to use and manage. You can manage all the orders, air shipping, cost tracking and claims within the platform. Very easy to implement and offers one of the best support. It makes every manual thing we did before in the warehouses automated. Cons They have a monthly cost but they do have some of the costs which we weren't informed about before starting with them. They had some hidden costs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NB Nathan B. Logistics Manager Logistics and Supply Chain ### "Freight Exchange Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 18, 2022 Pros The functionality & ease of use is a great asset for this software very user friendly Cons I believe it has everything you need to perform the tasks required Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sandy S. Manager Transportation/Trucking/Railroad ### "good" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 10, 2022 Good Pros easy to use and maintain refunds are prompt Cons Varying availabilities and costs and uncertinty about pick ups Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PO Phillip O. CIO Mining & Metals ### "FreightDesk selection" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 7, 2022 a more efficient logistics operation with Perth Mint. Pros The product was a closer functional fit for our environment than the alternatives. It replaced a number of manual processes that involved manual exchange of information via spreadsheets Cons Despite being a closer fit there were still some unique shipping arrangements, given the value of cargo Perth Mint ships, that have required software enhancements. The FreightExchnage team have done these changes in a timely and professional manner. Reasons for choosing FreightExchange It was able to meet a number of technical, architectural and IT security requirements better than the alternatives. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SJ Sharoon J. Maintenance Planner/Storeperson Retail ### "Cannot contact FreightExchange by Phone " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 7, 2022 Pros User friendly Cons FreightExchange contact number does not work. Need to fix the communication via phone Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Damian B. Sales Mining & Metals ### "Global Spill & Safety Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 4, 2022 Overall Freight Exchange has had a positive impact, very helpful to get quotes and freight options to areas that a lot of other freight handlers do not service. Pricing is very competitive. Pros Very quick and easy to get freight quotes, easy to get tracking and consignment information Cons Sometimes hidden costs such as manual handling charges or remote delivery surcharges are not explained until we receive an invoice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KL Kevin L. Integration Solutions Architect Mining & Metals ### "Very easy to use freight management portal and API solutions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 4, 2022 We have great overall experience with FreightExchange. The implementation was easy and efficient. We always receive great support from development and support team about customized requirements and support requests. The freight management portal is easy to use for warehouse staff. Pros Freight exchange provides very robust and flexible API options. The dev team is always willing to help with customization to fulfill customer requirement. The support has been very prompt and efficient to handle support requests. Cons There are no API solutions available for reporting and analytics. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/174121/FreightExchange/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)