--- title: "Datagate Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Datagate Software - reviews, pricing plans, popular comparisons to other Billing and Invoicing products and more." source_url: "https://www.capterra.com/p/174132/Datagate/" page_type: "product" language: "en" --- # Datagate Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Datagate ## What is Datagate? Datagate is a SaaS, telecom billing solution for MSPs that sell UCaaS, VoIP, mobile voice & data services under their own brand. Datagate integrates with popular software systems that MSPs use including ConnectWise Manage, Autotask, Halo PSA, QuickBooks, Xero, Stripe, Authorize.net and others. Suitable for MSPs in USA, Canada, UK, Australia and New Zealand; Datagate & partners handle all telecom tax & compliance requirements. ## What is Datagate used for? [Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Telecom Expense Management](https://www.capterra.com/telecom-expense-management-software/)[Billing and Provisioning](https://www.capterra.com/billing-and-provisioning-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $300 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Datagate?[Manage this product listing](https://www.g2.com/products/datanet0-datagate/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Datagate 4.5 (11) VS. [4.4 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/) Starting Price $300 Per Feature, Per Month Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (11) Ease Of Use 4.4 (26,641) Value For Money 4.3 (9) Value For Money 4.2 (20,480) Customer Service 4.6 (11) Customer Service 4.0 (20,738) ## Datagate alternatives [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) [4.3 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Starting price $38.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/) [View all alternatives](https://www.capterra.com/p/174132/Datagate/alternatives/) ## FAQs about Datagate Overview ### Which roles and teams benefit most from Datagate? Datagate is most used by executives, finance leaders, and IT or operations managers who need tighter control over billing, service delivery, and business performance. Presidents, owners, and VPs use it for oversight, while CFOs, controllers, and project or technical leads rely on it to streamline invoicing, reporting, and administrative workflows. Answer based on 11 reviews Overview ### What company size and specific industries is Datagate built for? Datagate is designed for managed service providers of any size that sell telecom services under their own brand. It serves MSPs operating in the USA, Canada, the UK, Australia, and New Zealand, particularly those that need billing and accounting integration with ConnectWise, QuickBooks, or Xero. Features and Usability ### What are the key features of Datagate? Datagate offers billing and invoicing features such as recurring invoicing, deferred billing, custom invoices, and invoice history, plus payment processing with ACH payments, mobile payments, and online payments. It also includes a rating engine, flexible rate tables, reporting and analytics, portals, and ERP and accounting integrations. Integrations ### Which third-party tools and platforms does Datagate integrate with? Datagate integrates with 4 third-party platforms: ConnectWise PSA for professional services automation, MYOB Business, QuickBooks Online Advanced, and Xero for accounting. These catalog integrations cover PSA and financial workflows, giving Datagate users connections to common billing and bookkeeping systems. Getting Started and Support ### What training and onboarding options does Datagate offer? Datagate provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars can offer guided instruction, while documentation and videos give users written and visual references for self-paced learning and review. Getting Started and Support ### What customer support options does Datagate offer? Datagate provides Email/Help Desk, a Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support experience is available in the catalog data, so user sentiment about response speed, helpfulness, or common frustrations cannot be assessed here. ## Features AI summary Based on 16,388 Billing and Invoicing reviews Not all Billing and Invoicing software covers every feature buyers care about most. Here is what Capterra reviewers flag as essential when choosing a solution: - **Invoice Processing** (**53%** of reviewers rated this feature as critical) - **Invoice Creation** (**55%**) - **Quotes/Estimates** (**55%**) Datagate includes **Invoice Creation**, so teams can generate bills accurately and keep customer charges moving without extra manual work. However, it does not include **Invoice Processing** or **Quotes/Estimates**. Instead, it offers other important capabilities that reviewers also value, including **Online Invoicing** (**51%**), **Invoice History** (**44%**), and **Payment Processing** (**52%**). These features help businesses send invoices digitally, review past billing records, and collect payments more efficiently, allowing teams to maintain billing visibility and keep cash flow on track. Invoice Creation 4.2 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Create invoices from scratch or have recurring invoices Online Invoicing 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create, send, and view electronic invoices Invoice History 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Store and view prior invoices for each account/client Customizable Invoices 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Invoices that can be tailored according to company's branding, payment terms and personalized information Tax Calculation 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Third-Party Integrations 3.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Datagate 35 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing for Data: Billing for data services - Billing for Voice: Billing for voice services - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Carrier Access Billing: CABS (Carrier Access Billing System) is used to bill communication service providers for their customers' access to the network. - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customizable Billing: Create bills and invoices that can be customized in various ways, including customizable billing intervals, reusable rules & templates - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Data Import/Export: Import and export data to and from software applications - Email Management: Manage, store and organize emails within the system or via third-party apps - Flexible Rate Tables: Control and set flexible rates that depend on multiple variables and enable rate automation and calculation - Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile Line Compatibility: Compatible with mobile-line (cellular) telecommunication systems - Mobile Payments: Clients can submit payments via mobile devices - Multi-Currency: Manage and handle various international currencies - Online Invoicing: Create, send, and view electronic invoices - Payment Processing: Accept, record, and reconcile financial transactions - Post-Paid Service: Services paid in real-time or end of the monthly billing cycle. - Pre-Paid Service: Services paid in advance before the end of the monthly billing cycle. - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Rating Engine: The calculation of a price/premium based on specific variables. - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources --- Get Advice We can help you find the software with the features you need. Features 4.5 (11) 4.5 Based on 11 reviews ## Pricing Value for money 4.3 (9) Basic $300.00 Per Feature,Per Month Value for money 4.3 (9) 4.3 Based on 9 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[ MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (11) 4.6 Based on 11 reviews ## User reviews Overall rating 4.5 Based on 11 reviews Filter by rating 5(9) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent BL Brooks L. Healthcare Representative Hospital & Health Care ### "All in ONE!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2026 It’s all the in one for me! I was able to securely manage, transfer files, and data, ensuring high-performance synchronization or complex invoice management with this software Pros Value for money! I love the customer support, the ease of use, invoicing and billing payments all in one. No bugs and issues detected. Cons Didn’t think that there were any cons. I only experienced pros with this software. Excellent and resourceful. Switched from [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) Better program and software than Datadog was. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NL Natalie L. VP Information Technology and Services ### "The bane of my business existence." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 20, 2025 Miserable onboarding. Miserable experience every month trying to invoice. After 10 months, I still can't nail down a procedure because it never works the same way. Oh, and it takes forever for the support to respond. I have deadlines, which I frequently miss because I am waiting on help. I am flabbergasted that there are so many positive reviews. Pros Nothing. It never works as expected. It's clunky, difficult to understand, and doesn't work half the time. Cons Onboarding. Good grief. I spent weeks and weeks and weeks of my time going through all the training. None of it made sense. There's no reference materials, and the trainers went so fast, so I could only hope that I remembered what mattered. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 26, 2025 Dear Natalie, I'm very sorry for the frustration and challenges you’ve described —this is not the experience we aim to deliver at Datagate, and we’re committed to addressing these issues you've raised. Your concerns about onboarding, support responsiveness, and software reliability are being investigated immediately. Our global support team monitors our support@datagate-i.com email and support portal around the clock, almost 24/7, and we take pride in our ability to resolve questions and issues quickly. We're urgently investigating why this has not happened in your case. I will reach out to you today to get a better understanding on what has gone wrong and what next steps we should take to resolve these problems. Your honest feedback is appreciated, and I look forward to speaking with you soon. —Mark Loveys, CEO, Datagate NM Nick M. President Computer & Network Security ### "TTC's review of datagate" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2025 Very positive. \[sensitive content hidden\]is excellent, patient, and very knowledgeable. Pros Well designed, good interface, and capable. Cons Inability to design invoices based on templates. Must submit change requests to DG. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. TR Tami R. CFO Telecommunications ### "Very pleased so far" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 8, 2024 Great so far! Implementation was great, and Sogol was extremely helpful in assisting us with the integration setup between ConnectWise/ WisePay. Pros Ease of use. Simple setup. Integration with our other softwares! Cons Manual invoicing process and lack of real-time payment information to flow into system. Switched from [Rev.io Billing](https://www.capterra.com/p/25471/Rev-io/) Customer login issues, and lack of integration with Connectwise. Alternatives considered [IntegriBill](https://www.capterra.com/p/85128/InTELEbill-and-InteleCABS/) [Avalara](https://www.capterra.com/p/75673/AvaTax/) [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reasons for choosing Datagate The ability to integrate with all of our other softwares, and the relationship with CSI, our tax consultant, so tax mapping and setup would not be an overwhelming setup process. I also appreciated that Datagate offers QBO discounts. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. FL Frank L. Managing Director Information Technology and Services ### "Great setup staff" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 6, 2024 Pros Quickbooks integration. \[sensitive content hidden\] provided great on-boarding experience Cons there is nothing i did not like . Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor February 9, 2024 Thank you for your review and for highlighting our seamless QuickBooks integration and onboarding experience Frank! We're happy to hear you found everything to your liking and appreciate your support. EP Enrique P. Dir of Tech Services Information Technology and Services ### "Datagate for VoIP Tax integration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 28, 2023 Very good. I hope it will continue well into the future. Pros Easy to setup and get going. The help during implementation was topnotch. Cons Can't think of anything. We're really just starting to use it. So far so good. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AW Ashlie W. IT Administrative Team Lead Information Technology and Services ### "Early Days, but Overall Very Pleased! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2022 Our experience so far has been overwhelmingly positive - we are excited to see where our partnership leads! Pros The onboarding process was so smooth, and our project manager was incredibly helpful in the process. We were able to take on the process of invoicing and managed to update our customer records in the process. The process to generate invoicing is one of the easiest we have found, and it has made things much more convenient to review and approve items. Cons Our ConnectWise integration continues to run very slow, and can be sporadic. We haven't been able to identify the issue, which can sometimes cause concern as the updates we have made in our CRM are not showing in the billing platform. This can, and has, been overcome by manually syncing but can be frustrating. Additionally, we would like to see more options when sending or re-sending invoicing. Switched from [OneBill](https://www.capterra.com/p/135289/OneBill-Subscription-Billing-Platform/) We were utilizing our primary providers' instance of the OneBill billing platform. It was clearly not built for our growth or expansion, and became increasingly difficult to utilize. Reasons for choosing Datagate Datagate was at the top of our list based on the integrations with ConnectWise, and the fact that the company is focused mainly on billing was a major bonus, as other vendors were trying to get us to switch our CRM as well, which was not our intention or ideal. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. NB Nicole B. Project Manager Telecommunications ### "Switched to DG from another business BEST decision ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 6, 2021 The implementation process was long and took a lot of effort on our part. However, Sogol, our implementation specialist really helped us through it and was a great help. Pros The look of the invoices, the easiness of the actual invoicing/crediting process. Cons We don't like that we have to map invoices each month. Switched from [BLUIQ](https://www.capterra.com/p/134459/BluLogix/) BluLogix invoicing process was very difficult, their reports were terrible, the invoices were too long, they were charging our customers incorrectly. Their basic support team was slow to respond and I usually had to end up escalating any of my cases. Reasons for choosing Datagate The integration with ConnectWise. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CC Christa C. controller Information Technology and Services ### "Great tool for telecom billing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2021 Pros The integration with Bandwidth and the many options available for importing other types of billing records. Cons The ability to choose a different billing email address per customer site. Alternatives considered [Rev.io Billing](https://www.capterra.com/p/25471/Rev-io/) Reasons for choosing Datagate Ease of use, direct feed from Bandwidth, better pricing. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. EW Eric W. President Information Technology and Services ### "Datagate greatly optimized our VoIP billing!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2020 Bottom line is we save a bunch of time, our customers received great traditional telephony style bills and our vendors support and enjoy working through the Datagate platform. Pros We have been using Datagate for years and have found many improvements in our business processes. The primary reason we made the switch to Datagate was for our telephony/VoIP billing to sync the invoicing data to Connectwise. Prior to Datagate we had to manually enter data each month which was not scalable. We also had several monthly compliance reporting requirements that took a great deal of time to put together and Datagate’s reporting greatly simplified that process and saved us many hours per month. Last we have appreciated Datagate’s support team who do a great job of getting in meetings with us to tackle new processes or direction of our VoIP billing. Cons Early on we had some bumps as the Connectwise integration was built, but that was years ago and its been great since. Switched from [Rev.io Billing](https://www.capterra.com/p/25471/Rev-io/) We were looking for integration to Connectwise. Alternatives considered [Rev.io Billing](https://www.capterra.com/p/25471/Rev-io/) [Avalara](https://www.capterra.com/p/75673/AvaTax/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor October 22, 2020 Thank you for this review Eric. We are glad to hear of your success in VoIP billing with Datagate and ConnectWise. Much appreciated. [View all Reviews](https://www.capterra.com/p/174132/Datagate/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.