# Weave Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Weave the right Higher Education solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/174185/Weave-Accreditation/reviews --- Weave 4.7 (13) [View alternatives](https://www.capterra.com/p/174185/Weave-Accreditation/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 31st, 2026 # Reviews of Weave Ease of use 4.8 Customer Service 4.8 ## Showing most helpful reviews Showing 1-13 of 13 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Director Higher Education Used the software for: 2+ years ### "Affordable and Knowledgeable" December 8, 2019 5.0 Weave and the team at Weave are hands down the best at what they do \[SENSITIVE CONTENT HIDDEN\] is so knowledgeable and amazing to work with. He is truly there to help the institution and explain the process of assessment. Pros The support that comes with Weave from webinars on demand to 1 on 1 meetings is amazing. Weave helps an institution to work through accreditation and assessment in a thoughtful process. I love that how to use the product is in the hands of Weave trainers and not individuals at the institution. The return on investment is high. Cons The accreditation is very nice. The assessment should guide individuals more. Review Source RV Rebecca V. Office manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Would recommend if you are looking to build things your way. " January 23, 2026 5.0 Like I said they are a good company but it just ended up not being a great fit for us. Would go back if the price was right and if they were willing to include more in their basic level service. Pros Their customer service was good and it was ver user friendly. They have a lot of how tos and tips on how to use the software. Cons They were a great company and the only reason we left is because we needed certain features and while they offered them, it always seemed like an add on and it just to the point we couldn’t afford to use them. Alternatives considered [TrueCommerce EDI Solutions](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/) Reason for choosing Weave Price and features where the main reason but I think some of it was not feeling as though they were forcing us to make a decision right then. You don’t have it listed. We switched from solution reach. Matter of fact none of the name you have in your drop down are relevant to this question for us. Switched from [TrueCommerce EDI Solutions](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/) Wasn’t user friendly. Had a lot of bugs at the time- name listed above is not who were with. You don’t have it listed. We switched from solution reach. Matter of fact none of the name you have in your drop down are relevant to this question for us. Review Source BE Brianna E. Graduate Assistant Higher Education Used the software for: 6-12 months ### "Easy To Use" December 8, 2019 4.0 Pros Very user friendly and intuitive. There is not much training needed to learn how to use this software Cons Account set up is difficult and it's hard to hyperlink evidence Review Source MA Michelle A. Manager Veterinary Used the software for: 2+ years ### "Good Communication Tool for a Small Business" June 16, 2025 4.0 Overall Weave is a great tool for client communication. It is easy to operate, easy to customize and easy to implement. Pros Weave is a super helpful tool for communicating with our clients. We like the ability to see all of our communication history with them in their client profile and the fact that with the automation into our practice's system, we always know who we are about to talk with. Being able to listen to call recordings for quality assurance is also a big plus for us. Another area I feel Weave does a great job with is the admin portal. We are able to create our own phone trees, call groups, recordings and much more and we do not have to submit our changes and wait for them to be applied. It happens instantly and goes with the ebb and flow of the business. Cons The biggest issue we have with Weave is the random service interruptions that will occur when their systems go down. It is not super frequent, but it does happen and it really impacts our business during the outages. Alternatives considered [PetDesk](https://www.capterra.com/p/166086/PetDesk/) Reason for choosing Weave We choose Weave because it had better features and was overall more appealing. Switched from [CenturyLink](https://www.capterra.com/p/203477/CenturyLink/) We needed a phone system that works in the digital age. Review Source TT Taysia T. Events and Marketing Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Amazing Experience from Start to Finish" May 21, 2025 4.0 My overall experience with weave has been very positive. From the initial selling point to the cancellation (unfortunately). Pros I like weave because of their user-friendly software. I appreciate the fact you can use weave on mobile devices, as well as on the desktop. Cons I wish that there were a few other features that were able to sync with our dental software, Dentrix. Review Source KM Koe M. Receptionist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy/effective" November 17, 2025 5.0 I find it very helpful when people call and their name pop up on my screen. It just help me identify people as I pick up the call. Pros Easy to use. Help communicate with client/patient effectively. Can look up client or patient by just enter their phone numbers. Cons Sometimes it takes a min or slow to for people message to go through. It is not a problem at all. It's good. Review Source CK Caitlin K. Assistant Practice Manager Medical Practice Used the software for: 2+ years ### "Weaving through the workday " May 13, 2024 5.0 Pros I love that I can go into the portal and listen back to calls that I have had with patients. Cons Sometimes patients complain that they have not received messages from even though it says sent. Review Source LB Lisa B. Vice President for Academic Affairs Higher Education Used the software for: 2+ years ### "Very helpful tool for assessment data management!" November 23, 2019 5.0 We purchased WEAVE Accreditation and Assessment to manage our assessment data and reporting over time. It's critical to see trends and track changes and improvement longitudinally. We are also benefiting from the opportunity to build our strategic plans and program reviews as assessment projects. Pros Data analysis and reporting are collected on a single page for each assessment project. I particularly like the dashboard feature which allows the administrator to see progress across all assessment projects. A great reporting feature is the option to save as a table rather than a narrative. Another useful feature is the faculty credentialing module. Using CIP codes, you can connect faculty degrees and other credentials with content in assigned courses. Cons Like most assessment software, the system is built on a particular philosophy of assessment. This may require that you rethink approaches to assessment as you build your plans into the system. I also wish that artifacts could be attached to particular measures rather than to the assessment project as a whole. Review Source Response from Centrieva November 26, 2019 We enjoy working with you, and are glad Weave is a valuable part of your campus process. We are considering how to manage attaching items to multiple elements without compromising the simplicity of the report - stay tuned! We'd love your feedback when we get to a place for testers. JR Joy R. Research Analyst Higher Education Used the software for: 6-12 months ### "Great Organizational Tool" November 18, 2019 5.0 I love the Weave organization and have had a wonderful experience with the staff of the company. Everyone is friendly and more than willing to help when you need it. Pros I love the ease of storing documentation and of using the action items list as a project to-do list. It is much easier to use than WEAVEOnline was a more straight forward. Cons I wish you could link documents into the appropriate element area of the assessment report instead of just having a large dumping ground for them. You also cannot reorder the attachments to a report. These are the two issue that make this inconvenient. Review Source Response from Centrieva November 22, 2019 We enjoy working with you! We look forward to partnering on new IE challenges, including eventually designing and testing your assessment functionality ideas. Thanks for being part of the Weave family! MM Marco M. Institutional Effectiveness Technician Information Technology and Services Used the software for: 2+ years ### "Weave Education" December 8, 2019 5.0 Pros A lot user friendly, the autosaving feature improved the software Cons None at this moment this I have encountered a drawback Reason for choosing Weave Weave Education was the best option as opposed to other services Review Source VM Veronica M. Assessment & QEP Director Education Management Used the software for: 2+ years ### "Weave as Assessment Management Tool" December 8, 2019 5.0 Weave has been an excellent tool for us in the facilitation and documentation of our assessment processes. The support we receive is exceptional. Pros Very user-friendly and intuitive. Our users are very satisfied with the upgrades to the software. Cons Just began using updated software. No concerns yet. Reason for choosing Weave Best option in terms of cost and services provided. Review Source VC Veronica C. Sr. Director of Human Resources and Safety Education Management Used the software for: 2+ years ### "Weave Assessment" December 8, 2019 5.0 Excellent resource for our documentation purposes Pros Very User Friendly and able to create our goals. Cons New to the implementation. None at this time Reason for choosing Weave Best Value Review Source cV cesar V. CFO Education Management Used the software for: 1-2 years ### "Weave Assessment" December 8, 2019 4.0 Pros User friendly Ability to produce on demand reports Cons None at this time. We are just starting utilizing using the new software. Review Source Similar Products Featured