--- title: "Loyalty & Rewards Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Loyalty & Rewards Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/174213/Loyalty-Rewards/" page_type: "product" language: "en" --- # Loyalty & Rewards Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Loyalty & Rewards ## What is Loyalty & Rewards? Increase customer spend rates, get more store visits and see the benefits of better customer engagements with wiGroup's Loyalty & Reward services. We provide businesses with SaaS packaged technology, fast-to-market product integrations and tiered pricing that gives our customers access to critical consumer data in real time and at lower costs than other loyalty tech provider. ## What is Loyalty & Rewards used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ZAR1000 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Loyalty & Rewards Overview Updated August 2026 AI summary Loyalty & Rewards enables midsize and enterprise businesses to design and manage customer loyalty programs, offering tools for customer segmentation, membership management, loyalty cards, and rewards administration. Optional features such as API integration, gift card management, and a member portal extend its capabilities. The platform is accessible on web, cloud, and mobile devices including iOS and Android. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Loyalty & Rewards 5.0 (2) VS. [4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price ZAR1000 Per User, Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (2) Ease Of Use 4.9 (3,835) Value For Money 3.0 (1) Value For Money 4.9 (3,458) Customer Service 5.0 (1) Customer Service 4.9 (3,518) ## Loyalty & Rewards alternatives [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [Boomerangme](https://www.capterra.com/p/241848/Boomerangme/) [4.8 (48)](https://www.capterra.com/p/241848/Boomerangme/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/241848/Boomerangme/) ## FAQs about Loyalty & Rewards Overview ### What company size and specific industries is Loyalty & Rewards built for? Loyalty & Rewards is designed for businesses across multiple sectors, including retailers, supermarkets, quick service restaurants, financial services, consumer goods companies, and telecommunications providers. The description does not specify company size, so the product appears aimed at organizations of varying sizes in these industries. Features and Usability ### What are the key features of Loyalty & Rewards? Loyalty & Rewards offers loyalty program and rewards management, plus loyalty cards and gift card management for customer retention. It also includes customer segmentation and segmentation for targeting groups, a member portal for account access, membership management, activity tracking, and an API for connecting with other systems. Getting Started and Support ### What training and onboarding options does Loyalty & Rewards offer? Loyalty & Rewards provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation gives written reference material for self-paced review and ongoing support. Getting Started and Support ### What customer support options does Loyalty & Rewards offer? Loyalty & Rewards offers 24/7 Live Rep and Chat support. These channels give users direct access to help at any time, with live assistance for urgent questions and chat for quicker guidance during setup or day-to-day use. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) Loyalty & Rewards includes **Loyalty Program** and **Rewards Management**, giving businesses the tools to run repeat-purchase campaigns and manage incentives in one place. However, it does not include **Third-Party Integrations**. Instead, it offers other features that reviewers also rate as important, including **Gift Card Management** (**39%**), **Loyalty Cards** (**34%**), and **Member Portal** (**31%**). These features help businesses keep customers coming back, track reward activity more easily, and provide teams with better ways to manage member relationships and retention. API Application programming interface that allows for integration with other systems/databases Customer Segmentation Process of dividing customers into groups based on common characteristics Gift Card Management Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Loyalty Cards Manage loyalty cards that hold rewards and promotions to incentivize customers to return Loyalty Program Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Member Portal Online gateway through which members can access/update personal information Loyalty & Rewards 8 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Rewards Management: Strategize and implement rewards for returning customers, employees and other members --- Features 2.5 (2) 2.5 Based on 2 reviews ## Pricing Value for money 3.0 (1) Free Trial Basic ZAR1,000 Per User,Per Month Value for money 3.0 (1) 3.0 Based on 1 reviews ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JG Justine G. Assistante service client Retail ### "Manque de fonctionnalités" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 June 26, 2023 Pros L'application propose de nombreuses fonctionnalités de personnalisation, vous permettant de créer un programme de fidélité adapté aux besoins spécifiques de votre entreprise. Vous pouvez définir des récompenses, des niveaux de fidélité, des points et des remises en fonction de vos propres critères. Loyalty & Rewards propose une intégration transparente avec les principales plateformes de commerce électronique, ce qui facilite la mise en place du programme de fidélité sur votre site existant. Les fonctionnalités de suivi des points, de gestion des récompenses et de génération de rapports détaillés vous permettent de suivre et d'analyser facilement les performances de votre programme de fidélité. Cons L’application Loyalty & Rewards peut nécessiter une certaine configuration initiale et une familiarisation avec ses fonctionnalités pour tirer pleinement parti de ses capacités de personnalisation. Cela peut demander un investissement initial en termes de temps et d'efforts. Un grand nombre d’utilisateurs ont signalé que l'application pouvait parfois être un peu complexe à utiliser, en particulier pour les utilisateurs novices ou moins techniques. Une fois que vous avez maîtrisé l'application, vous pourrez bénéficier d'un programme de fidélité efficace et personnalisé pour votre entreprise. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Michael E. Technology Manager Food & Beverages ### "Great team to work with. Knowledgable on their product and very helpful at all times" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 16, 2018 Great start towards a loyalty offering , with excellent channel mechanics to assist with that process and the reward outcomes Pros Simple, easy to use interface. Does what it is intended to do. Easy registration processes, great transactional history. Excellent store locator. Flexible design ability Cons Limited loyalty functionality. Difficult to get bespoke requirements onto a development roadmap. Reporting functionality is limited Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.