# Loyalty & Rewards Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Loyalty & Rewards Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more.

Source: https://www.capterra.com/p/174213/Loyalty-Rewards

---

# 

 Loyalty & Rewards Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Loyalty & Rewards

## What is Loyalty & Rewards?

Increase customer spend rates, get more store visits and see the benefits of better customer engagements with wiGroup's Loyalty & Reward services. We provide businesses with SaaS packaged technology, fast-to-market product integrations and tiered pricing that gives our customers access to critical consumer data in real time and at lower costs than other loyalty tech provider.

## What is Loyalty & Rewards used for?

[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

ZAR1000

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Loyalty & Rewards?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.wigroupinternational.com&name=Loyalty & Rewards)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Loyalty & Rewards

5.0 (2)

VS.

[4.8 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/)

Starting Price

ZAR1000

Per User, Per Month

Starting Price

$495

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (2)

Ease Of Use

4.7 (26,261)

Value For Money

3.0 (1)

Value For Money

4.8 (20,123)

Customer Service

5.0 (1)

Customer Service

4.8 (20,380)

## Loyalty & Rewards alternatives

[3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

[PayPal](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,283)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

[Learn More](https://www.capterra.com/p/207944/PayPal/)

[Genius](https://www.capterra.com/p/195074/Genius/)

[4.5 (185)](https://www.capterra.com/p/195074/Genius/reviews/)

Starting price

$89.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/195074/Genius/)

[SpotOn](https://www.capterra.com/p/197473/SpotOn-Restaurant/)

[4.2 (367)](https://www.capterra.com/p/197473/SpotOn-Restaurant/reviews/)

Starting price

$99.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/197473/SpotOn-Restaurant/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Customer Segmentation

Process of dividing customers into groups based on common characteristics

Gift Card Management

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Loyalty Cards

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Loyalty Program

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Member Portal

Online gateway through which members can access/update personal information

Loyalty & Rewards 8 features

Application programming interface that allows for integration with other systems/databases

Process of dividing customers into groups based on common characteristics

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Online gateway through which members can access/update personal information

Database of members to track personal information of individuals and families

Strategize and implement rewards for returning customers, employees and other members

Features

2.5 (2)

2.5

Based on 2 reviews

## Pricing

Value for money

3.0 (1)

Free Trial

Basic

ZAR1,000

Per User,Per Month

Value for money

3.0 (1)

3.0

Based on 1 reviews

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JG

Justine G.

Assistante service client

Retail

### "Manque de fonctionnalités"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

June 26, 2023

Pros

L'application propose de nombreuses fonctionnalités de personnalisation, vous permettant de créer un programme de fidélité adapté aux besoins spécifiques de votre entreprise. Vous pouvez définir des récompenses, des niveaux de fidélité, des points et des remises en fonction de vos propres critères. Loyalty & Rewards propose une intégration transparente avec les principales plateformes de commerce électronique, ce qui facilite la mise en place du programme de fidélité sur votre site existant. Les fonctionnalités de suivi des points, de gestion des récompenses et de génération de rapports détaillés vous permettent de suivre et d'analyser facilement les performances de votre programme de fidélité.

Cons

L’application Loyalty & Rewards peut nécessiter une certaine configuration initiale et une familiarisation avec ses fonctionnalités pour tirer pleinement parti de ses capacités de personnalisation. Cela peut demander un investissement initial en termes de temps et d'efforts. Un grand nombre d’utilisateurs ont signalé que l'application pouvait parfois être un peu complexe à utiliser, en particulier pour les utilisateurs novices ou moins techniques. Une fois que vous avez maîtrisé l'application, vous pourrez bénéficier d'un programme de fidélité efficace et personnalisé pour votre entreprise.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Michael E.

Technology Manager

Food & Beverages

### "Great team to work with. Knowledgable on their product and very helpful at all times"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 16, 2018

Great start towards a loyalty offering , with excellent channel mechanics to assist with that process and the reward outcomes

Pros

Simple, easy to use interface. Does what it is intended to do. Easy registration processes, great transactional history. Excellent store locator. Flexible design ability

Cons

Limited loyalty functionality. Difficult to get bespoke requirements onto a development roadmap. Reporting functionality is limited

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)