# Arcade Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Arcade Software - reviews, pricing plans, popular comparisons to other Sales Performance Management products and more. Source: https://www.capterra.com/p/174248/Arcade --- # Arcade Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Arcade ## What is Arcade? Arcade is a sales engagement management solution that improves employee productivity across teams using gamification. We help teams connect, motivate, and perform better. Through streamlined communication, employee recognition, and gamified incentives, Arcade strategically focuses employees toward actions and behaviors that move the needle for your business. Arcade is dynamic and works with customers across many industries in teams small and large across the globe. Game on! ## What is Arcade used for? [Gamification](https://www.capterra.com/gamification-software/)[Sales Performance Management](https://www.capterra.com/sales-performance-management-software/) Top alternative Featured Overall rating Based on 41 user reviews Reviews sentiment Positive 90% Neutral 10% Negative 0% Starting price $15 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Arcade?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://workplacearcade.com&name=Arcade) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Arcade 4.5 (41) VS. [4.3 (6,970)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting Price $15 Per Month Starting Price $14 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (41) Ease Of Use 4.2 (2,888) Value For Money 4.5 (33) Value For Money 4.3 (1,624) Customer Service 4.7 (39) Customer Service 4.1 (1,427) ## Arcade alternatives Highest Rated [4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (3,045)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.4 (18,773)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/174248/Arcade/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Tracking Track and document all activities across devices, networks, and other systems Assessment Management Creation, administration, and evaluation of assessments or tests Badge Management Create, manage, and print wearable badges Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Contest Management Organize and manage interactive contests or challenges Employee Engagement Tools to improve and measure employee satisfaction and involvement Arcade 23 features Track and document all activities across devices, networks, and other systems Creation, administration, and evaluation of assessments or tests Create, manage, and print wearable badges Provides a channel for team members to share media files, communicate, and work together Organize and manage interactive contests or challenges Tools to improve and measure employee satisfaction and involvement Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Caters to sales teams Games or game-like elements to track progress and reward accomplishments Establish measurable goals and objectives and track their progress over a specific period of time Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Boards that use custom metrics to show how leading performers compare to other individuals/teams A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Reporting on how each user, task or process has advanced since its initiation View and track pertinent metrics to find patterns and gain insights from data Strategize and implement rewards for returning customers, employees and other members Define sales targets and create strategies to meet goals or marketing results Gauge satisfaction and receive information for improvement and success Track employee/learner's progression through training programs Features 4.1 (41) 4.1 Based on 41 reviews ## Pricing Value for money 4.5 (33) Free Trial Basic $15.00 Per Month Value for money 4.5 (33) 4.5 Based on 33 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[ Revel Systems](https://www.capterra.com/p/135040/Revel-iPad-POS/)[ Track Vacation Rental PMS](https://www.capterra.com/p/156170/TRACK/) ## Support, customer service and training options Customer Service 4.7 (39) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (39) 4.7 Based on 39 reviews ## User reviews Overall rating 4.5 Based on 41 reviews Filter by rating 5(23) 4(14) 3(4) 2(0) 1(0) Mentioned topic Sorted by most recent Steve F. Director of Sales Financial Services ### "Has potential for simple uses" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 November 7, 2023 We were very excited to onboard with Arcade and had built a lot of hype and excitement in the organization to be prepared for it, but it struggled to live up to those expectations from day one. Our operations/dev team had a hard time working with Arcades to get the custom metrics built and then struggled more when the reporting was way off. I never felt like there was focus on helping us overcome this and when I finally asked about cancellation our Customer Success rep created an email chain with their internal engineers to try and help us overcome these issues and there was no response at all. We decided to then cancel on our own and still have never heard back from Arcade so it was clear that our business model was too complex for this software and they decided not to engage with us at all when it mattered the most. Pretty disappointing from my seat but for basic sales teams with standard metrics, I am sure this would work just fine. Pros nice UI, decent game style options, concept is interesting and I can see it being effective for certain companies Cons difficulty working with more complex metrics and KPIs, limited to the style of games and uses, customer support is lacking Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IC Isaiah C. Chief of Staff Retail ### "Arcade for everyone!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 23, 2020 Great. We see an instant boost in engagement on whatever sales metrics we bring in to Arcade. Pros We love arcade! What we like the most about Arcade is the people on the other side. Alison, Jenn, James, and everyone we have had any contact with are all FANTASTIC. To us, they ARE Arcade. Every other feature and benefit we see is icing on the cake. Cons Any con we have had with the app or software has been solved by the team quickly and effectively. Alternatives considered [Slack](https://www.capterra.com/p/135003/Slack/) Reasons for choosing Arcade The personal touch that Arcade provides. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RR Roshan R. Regional Manager- Retail Telecommunications ### "Arcade reeiew" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2020 Great support and very engaged support team. Helped us to put the focus on metrics which matter and improve performance. Pros Flexibility and ease of use when setting up game, employee engagement, peer to peer recognition. The app is really helpful to drive engagement. Cons Add more conditions and layers to games. More control on setting metrics. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Rylan M. Regional Manager Telecommunications ### "Great Product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 18, 2020 Pros easy of use, easy to deploy and great support from their team Cons nothing that I can think of! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Carly C. Event coordinator Retail ### "Saving Time & Setting Goals" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 16, 2020 Over the last 2+ years we’ve enjoyed using arcade as it’s saved upper management many hours we usually spent organizing a bonus structure. Now with some time under our belt, we will use arcade even more to our advantage. Pros Arcade is a great way to incentivize staff to complete product trainings and become more involved in day to day business. I like the ability to control the goals and the rewards set up. Cons There isn’t anything that I would say i like least about this software. Everything that I “didn’t like” is customizable so it really fits your purpose! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NM Nate M. Verizon Store Manager Telecommunications ### "ARCADE REVIEW" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 16, 2020 Pros Very simple and straight forward to use. Cons Sometimes loads too long when starting the app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL Colin L. Retail Store Manager Telecommunications ### "OVerview" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 November 16, 2020 I like the layout and how you can see when people read your posts Pros I like how you can earn prizes and things for posting and quizes and what not. Cons We switched from Groupme to Arcade for our company, I've used Groupme for 6+ years. It is taking a little getting used to Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Stephen K. Business Sales Manager Telecommunications ### "Surprising Buy-in" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 12, 2020 Pros As the business sales manager - my team is more 'experienced' than our average retail employee - so I was concerned about potential buy-in of the gamification of our activity, but I was entirely wrong! We have utilized arcade to garner buy-in of our entire sale process, now able to tangibly reward not only the final sale, but the activity it took to make it happen - the team has the chance to celebrate wins and cheer on their colleagues while simultaneously competing to win the challenges/tournaments. With the renewed focus on successfully activity throughout the sale process, and with additional oversight on sale funnel activity - improved results are sure to follow. Cons As a non-social media user - I'm not a huge fan of the facebook-type feel for the interface. The entire concept of having 'experience' points and providing incentives just for interacting is not really my thing. But I understand the goal of creating buy-in for a generation of social-media users so I guess I would call it a necessary-evil. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KL Krystal lynn O. Sales Representative Retail ### "Arcade Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 12, 2020 Pros The ability to communicate with everyone in the company in one place and have the ability to do mundane tasks for rewards by just communicating with others from my company Cons Any time you hit back it exists out of the application. Also the sign in page doesnt work unless i copy and paste my username/password from another app in my phone (s9) I had tried to fix the issue with uninstall and reinstall and ensured my phone is up to date. Otherwise its a good app Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MO Mike O. Parts Manager Transportation/Trucking/Railroad ### "Arcade Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 11, 2020 Pros The Ease of use for all that use the system. the fact that it is changeable and fluid. Cons Have not found any that have been a concern. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/174248/Arcade/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Kahoot! vs Arcade](https://www.capterra.com/compare/156399-174248/Kahoot-vs-Arcade)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)