# CCStorage Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CCStorage Software - reviews, pricing plans, popular comparisons to other Self Storage products and more. Source: https://www.capterra.com/p/174252/CCStorage --- # CCStorage Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CCStorage ## What is CCStorage? At CCStorage, we’re changing the game in self-storage software solutions. NO startup costs. NO hidden charges. NO contracts. Just powerful features designed to simplify managing your facility, all while keeping the system financially fair for everyone involved. Schedule a demo to discover the difference our company can make in upgrading your business, all at absolutely no cost to you. ## What is CCStorage used for? [Self Storage](https://www.capterra.com/self-storage-software/) Recognitions Shortlist Overall rating Based on 54 user reviews Reviews sentiment Positive 87% Neutral 11% Negative 2% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Self Storage / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## CCStorage alternatives Highest Rated [4.8 (703)](https://www.capterra.com/p/112769/Self-Storage-Software/reviews/) Starting price $90.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (90)](https://www.capterra.com/p/150577/6Storage/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.2 (334)](https://www.capterra.com/p/164741/Yardi-Breeze/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.3 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/174252/CCStorage/alternatives/) ## FAQs about CCStorage Overview ### Which roles and teams benefit most from CCStorage? CCStorage is most used by owners, operators, and executive leaders running self-storage businesses who need centralized oversight of units, customers, and revenue. Managers, administrators, and office staff rely on it for daily facility operations, tenant records, billing, and reporting, while operations leaders use it to streamline multi-site coordination and performance tracking. Answer based on 51 reviews Overview ### What company size and industries is CCStorage built for? CCStorage is built for small self-storage businesses, with 100% of reviewers from small businesses and Real Estate leading at 30%. It also serves Warehousing at 20% and Facilities Services at 10%, aligning with its focus on self storage owners and operators for self-storage property management. Answer based on 51 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of CCStorage? CCStorage includes core self-storage tools like tenant tracking, online payments, recurring billing, and customer communication through email and SMS reminders. Differentiating features include a client portal for online leasing and account access, site maps for unit status, multi-location support, security gate access control, and reporting for notices and auctions. Answer based on 20 reviews Integrations ### Which third-party tools and platforms does CCStorage integrate with? CCStorage integrates with Adobe Acrobat Sign for e-signatures and contract signing. The available integration catalog data for this product is limited in the prompt, so Adobe Acrobat Sign is the only confirmed third-party platform to name here. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does CCStorage offer? CCStorage provides live online sessions, webinars, documentation, and videos for team training. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference materials for learning features and reviewing setup steps as needed. Answer based on 2 reviews Getting Started and Support ### What customer support options does CCStorage offer, and how do users rate the experience? CCStorage offers email/help desk, FAQ/forum, phone support, and chat. Many users describe support as quick, helpful, and in-house, especially during setup and issue resolution. Some report uneven onboarding, confusion over whom to contact, missed callbacks, and occasional delays when the software runs slowly or becomes unavailable. Answer based on 12 reviews Features and Usability ### How good is CCStorage for managing tenants? CCStorage makes tenant management straightforward for many storage owners with move-ins, waitlists, invoicing, and customer portal access in one place. Small operators often like the simple workflows and communication tracking, though some teams want faster account lookup, more message control, and smoother migration for tenant data and payment details. Answer based on 19 reviews Features and Usability ### What features does CCStorage offer? CCStorage offers the core features many storage businesses need, including online rentals, invoicing, payments, site maps, reporting, and multi-location support. Small facilities often find the tools easy to learn and practical day to day, though some users want deeper customization, stronger mobile support, more integrations, and a few missing reporting options. Answer based on 16 reviews Payments ### How well does CCStorage handle payments? CCStorage handles online payments well for many self-storage operators, especially small businesses that want tenant self-service and auto-pay. It supports credit cards, ACH, checks, and cash, and many teams find daily transactions simple, though some report payout timing, invoice controls, and advance-payment notices can cause confusion. Answer based on 20 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Electronic Payments 4.8 (42) 80.95% of 42 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Billing & Invoicing 4.8 (40) 85.00% of 40 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Customer Management 4.8 (35) 82.86% of 35 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions Secure Data Storage 4.8 (33) 84.85% of 33 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Recurring/Subscription Billing 4.8 (31) 80.65% of 31 reviewers that rated this feature as important or highly important Automated process of charging customers at regular intervals for repeated access or use of a product or service Client Portal 4.5 (27) 85.19% of 27 reviewers that rated this feature as important or highly important Private online space that lets businesses securely share documents and provide information access to clients CCStorage 34 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Track, store, and access client contracts or licenses Store and organize information about customers and previous interactions Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Digitally sign online documents Plan, manage, and track the financial activities of an individual or organization Designed for self storage facilities Allows the calculation of fees for late rent payments Store information about leads or contacts and track, manage and nurture them throughout the sales process Process of creating and establishing a new lease agreement between a property owner and a tenant or borrower Access software remotely via mobile devices Manage and support multiple locations Reminders sent for balance/payment due Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Tool used to determine accurate pricing and product eligibility for borrowers Automated process of charging customers at regular intervals for repeated access or use of a product or service Streamline, automate and manage the rental of properties, facilities, assets, or equipment Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Securely stores data to prevent data loss or breaches Manage gate access to secure facilities/properties Manage site maps showing plots, availability, utilities etc. Reminders sent via SMS/text message Create, save, and re-purpose templates for emails, forms, etc. Handle activities like room booking, rent processing, lease agreement management, and client communication Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Get Advice We can help you find the software with the features you need. Features 4.4 (54) 4.4 Based on 54 reviews ## Pricing Value for money 4.9 (54) Free Trial Free Version Standard $0.00 Value for money 4.9 (54) 4.9 Based on 54 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (54) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (54) 4.8 Based on 54 reviews ## User reviews Overall rating 4.5 Based on 54 reviews Filter by rating 5(38) 4(9) 3(6) 2(0) 1(1) Mentioned topic Sorted by most recent AL Audra L. Property Manager Consumer Services ### "I have had a great experience using CC Storage." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2026 I am able to keep all of the tenants and units in order. It makes every aspect of the business easy! Pros The CC Storage system has all of the features I need to run the storage business. The customer support has been quick and simple!! Cons There really isn't anything bad about this system. I am able to do everything I need. The tenants have been able to use the system easily. Switched from [RentRedi](https://www.capterra.com/p/199707/RentRedi/) RentRedi was very hard to use and I had numerous complaints about it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RH Robert H. Manager Facilities Services ### "Belmar Storage/ \[sensitive content hidden\]" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 June 19, 2026 Very good. It’s a well functioning product and it’s updated often to increase functionality. We are happy with it Pros Many of the features are hands off but can still be easily done manually once you learn how the system works. Customer support gets back to you with answers quickly. Cons \-Lack of built in merchandise function. -Lack of ability to email a customer directly (the template flow and all that adds a lot of clicks if you just want to send a simple email to a customer) -the chat bot has no idea what it’s talking about often -generating an invoice (when a customer wants to pay early before the system generates an invoice) should be a little easier to do -would appreciate functionality that is built into the system for lockouts/unlocks. I know we get emails for them but I’d like to see more of a dedicated feature -a big one for me is also the “Account credit” functionality. The system automatically counts it as a payment somehow. Would be nice to be able to give credit to a customers account without the system thinking it’s a collected payment. -The reports are also lacking a bit. Since we run two different facilities the reports do not say the facility name up top so we have to make sure they aren’t mixed up Switched from [SiteLink Web Edition](https://www.capterra.com/p/92752/SiteLink-Web-Edition/) It was a good easy to use product but they intentionally forced you to rely on them for everything. Alternatives considered [6Storage](https://www.capterra.com/p/150577/6Storage/) [QuikStor Cloud](https://www.capterra.com/p/204004/Quikstor-Cloud/) Reasons for choosing CCStorage Ease of use, clean interface. Pricing model. Matt was also very convincing and knowledgeable Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MM Michelle M. Property Manager Warehousing ### "Great smooth experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 Great! It has really taken lots of burdens off of me and the ease of using the software once you learn it has been so good! The learning videos helped so much. Pros CC Customer Service has been great! If I have any question big or small they are always there to help. Sometimes it does take leaving a message if they are busy but they always call or email me back fairly quickly. Not something I had with our previous software co. Cons I would like a few different search options for tenants to be easier. Like by unit # in the customer search bar or a way for me to search a phone #. Sometimes I get calls and want to check if it was a tenant. Switched from [SiteLink Web Edition](https://www.capterra.com/p/92752/SiteLink-Web-Edition/) Was tired of paying them over $500 a month and also paying all the credit card fees Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 22, 2026 Hey Michelle! Thank you so much for the positive feedback! You can actually search by unit number in the “standard units” tab, and you can also search by phone number as well in the main search bar! Thanks again! TL Tom L. Owner Real Estate ### "On a scale of 1-10, CC is an 11!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2026 OUTSTANDING CUSTOMER SERVICE AND SUPPORT! \[sensitive content hidden\] is the best! So far, we really haven’t found any negatives. I only wish I had CC sooner. Pros The people helping us transition from our former Self Storage Management software to CC Storage were absolutely incredible to work with! \[sensitive content hidden\] made things happen. Our former software company and the former credit card processor were not at all helpful, but CC overcame all of the obstacles. CC has so many helpful features within the software that weren’t available in our former software. It’s very easy to customize everything to make the system work best for us. Cons The only thing I’d like to see is the ability to round all rent transaction amounts to the nearest dollar, which would simplify making change for cash customers. Now that I’ve mentioned it, I’d bet CC creates that feature. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CG Christopher G. Engineer - PE Industrial Automation ### "great software - sorry to leave" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2026 great except i had to leave. Pros Great Plateform. Only issue was White Label Storage doesn't use it as their back end Cons I wouldn't have had to leave if you got WLS using your software. Switched from [Storable Edge](https://www.capterra.com/p/218435/storEDGE/) ease of use...................................... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JJ Jordan J. Regional Property Manager Real Estate ### "Looking forward to new updates!" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 May 5, 2026 Overall experience is positive but I was sold a few features when we signed on that were not delivered. Such as there being a downloadable App for your phone and that CCStorage is 100% moblie friendly which is not the case. Pros It is easy to use and easy to follow training videos. Love how easy it is to move in a new tenant or move from the waitlist to a new tenant. Automatic communications is nice but would like more control over the actual messages. Cons A few of the features could be easily updated to improve overall user experience. Such as the Site Map having a printable option, the Standard Units page having a downloadable or printable option, making the Notes option available when hovering over the unit in Site Maps, and make the Lock Unit function under Site Maps automatically unlock when the account is settled. Switched from [SiteLink Web Edition](https://www.capterra.com/p/92752/SiteLink-Web-Edition/) Which switched due to Sitelink's monopoly on the market and our constant price increases. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS Lynn S. Manager Retail ### "I'd recommend this" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2026 It's been good so far. All my questions & concerns are handled promptly. Had a few bumps with getting website up, but have been happy so far Pros Ease of use, very easy for beginners with storage software. Automated reminders..helps with late payers Cons Wish we could send our own texts to customers Would be nice to be able to keep multiple cards on file Switched from [Tredds Self Storage Software](https://www.capterra.com/p/92754/Tredds-Self-Storage-Software/) Website availability for tenants Better website for company Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RJ Randy J. Partner Owner Warehousing ### "Partner of Ohio Stor N Lock" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 April 11, 2026 Mixed emotions at this point. The initial data migration did not go as planned, customers and data was lost. The rules of the site not accurate causing additional missed revenue. We have tenants physically in facilities but not in our system. Pros The ability to easily generate reports for multiple facilties. Fee structure compared to ESS and credit card fee pass through. Cons The website design and user experience through the website. Our website looks very, very generic and unprofessional. Switched from [Easy Storage Solutions](https://www.capterra.com/p/112769/Self-Storage-Software/) Ability to generate global reports and overall fee structure. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CD Cheryl D. Owner Consumer Services ### "Feedback on CCStorage program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2026 The program features are easy to use and make sense (you don't have to be a computer programer to understand). Highly recommend the program! Pros We have had a wonderful experience using CCStorage!! Their support (rarely needed) is very responsive. Ease of use of the program is great! Credit card processing works very well - no issues at all! The program features are easy to use and make sense (you don't have to be a computer programer to understand). Cons There isn't anything that we have experienced in this category. Every feature works as expected. Highly recommend the program. Switched from [Easy Storage Solutions](https://www.capterra.com/p/112769/Self-Storage-Software/) Monthly payment we up surpassing a one month rental from a unit. Effectively taking the 10 units we have down to 9 units. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BP BERNARD P. Owner President Real Estate ### "Best desicion that I ever made." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 1, 2026 My overall experience has been one of complete satisfaction. I love that their customer support is in-house rather than outsourced. Pros I'm very pleased with the software and how it has helped my business. It actually saves me time and reduces a lot of phone conversations, as my tenants can check their accounts online and pay there. Customer support is good. Most of the time, they respond very quickly. All of them are very friendly to talk with and genuinely want to ensure that everything is clear to my satisfaction. I'm happy with the cost, as it is actually helping me earn more money through the online sign-up and auto-pay features. I also love the map feature, which shows available and occupied units, along with several other features. I highly recommend you contact CC Storage for a consultation or demo. Cons My only complaint would be the response time to hear back about an issue. I'm a person who likes everything resolved now! But any issue that I may have had in the past was never urgent. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/174252/CCStorage/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Easy Storage Solutions vs CCStorage](https://www.capterra.com/compare/112769-174252/Self-Storage-Software-vs-CCStorage)[Storable Edge vs CCStorage](https://www.capterra.com/compare/174252-218435/CCStorage-vs-storEDGE)[SiteLink Web Edition vs CCStorage](https://www.capterra.com/compare/92752-174252/SiteLink-Web-Edition-vs-CCStorage) [6Storage vs CCStorage](https://www.capterra.com/compare/150577-174252/6Storage-vs-CCStorage)[WebSelfStorage vs CCStorage](https://www.capterra.com/compare/99711-174252/WebSelfStorage-vs-CCStorage)[Unit Trac vs CCStorage](https://www.capterra.com/compare/151482-174252/Unit-Trac-vs-CCStorage)