--- title: "CCStorage Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CCStorage Software - reviews, pricing plans, popular comparisons to other Self Storage products and more." source_url: "https://www.capterra.com/p/174252/CCStorage/" page_type: "product" language: "en" --- # CCStorage Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CCStorage ## What is CCStorage? At CCStorage, we’re changing the game in self-storage software solutions. NO startup costs. NO hidden charges. NO contracts. Just powerful features designed to simplify managing your facility, all while keeping the system financially fair for everyone involved. Schedule a demo to discover the difference our company can make in upgrading your business, all at absolutely no cost to you. ## What is CCStorage used for? [Self Storage](https://www.capterra.com/self-storage-software/) Recognitions Shortlist Overall rating Based on 54 user reviews Reviews sentiment Positive 87% Neutral 11% Negative 2% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Self Storage / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## CCStorage alternatives Highest Rated [4.8 (703)](https://www.capterra.com/p/112769/Self-Storage-Software/reviews/) Starting price $90.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (90)](https://www.capterra.com/p/150577/6Storage/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.2 (334)](https://www.capterra.com/p/164741/Yardi-Breeze/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.3 (451)](https://www.capterra.com/p/133029/TenantCloud/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/174252/CCStorage/alternatives/) ## FAQs about CCStorage Overview ### Which roles and teams benefit most from CCStorage? CCStorage is most used by owners, operators, and property managers who oversee self-storage facilities and need streamlined unit management, tenant tracking, and day-to-day operations. Administrators and executive support teams benefit from simpler recordkeeping and billing workflows, while executives and partners use it to monitor performance, occupancy, and business operations efficiently. Answer based on 54 reviews Overview ### What company size and industries is CCStorage built for? CCStorage is built for small self-storage operators, with 100% of reviewers from small businesses and Real Estate leading at 28%. It also serves Warehousing at 21% and Facilities Services at 11%, aligning with its focus on self-storage owners and operators managing self-storage properties. Answer based on 54 reviews Features and Usability ### What are the key features of CCStorage? CCStorage includes core self-storage features like tenant tracking, online payments, billing and invoicing, and rental management. Reviewers also focus on customer communication through SMS reminders, payment reminders, and the client portal. Differentiator features include site maps, multi-location support, security gate access control, and reporting for notices, auctions, and facility activity. Answer based on 22 reviews Integrations ### Which third-party tools and platforms does CCStorage integrate with? CCStorage connects natively to Adobe Acrobat Sign for contract signing. This integration supports document workflows that depend on electronic signatures, making it easier to route agreements through a familiar signing platform. Adobe Acrobat Sign is the only integration named in the available data. Answer based on 4 reviews Getting Started and Support ### How easy is it to onboard and train a team on CCStorage? CCStorage is easy to onboard for most teams, with live online sessions, webinars, documentation, and videos that support self-paced learning. Reviewers say frontline staff and nontechnical users get started quickly by exploring the system, while teams new to the platform may need extra time during the first few months. Answer based on 13 reviews Getting Started and Support ### What customer support options does CCStorage offer, and how do users rate the experience? CCStorage offers email/help desk, FAQ/forum, phone support, and chat. Users generally describe support as responsive, quick, patient, and helpful during setup and everyday questions. Several mention getting answers consistently and learning the system with staff guidance, though some note an adjustment period as they adapt to the software. Answer based on 17 reviews Features and Usability ### What features does CCStorage offer? CCStorage offers the core self-storage tools most operators need, including online rentals, payments, invoicing, site maps, reports, and customer tracking. Many small businesses find the feature set easy to learn and practical for daily operations. Some specialized operators want deeper customization, stronger mobile access, added integrations, and more flexible reporting and invoice controls. Answer based on 18 reviews Payments ### How well does CCStorage handle payments? CCStorage handles online and in-person payments well, giving storage operators simple ways to collect rent and track accounts. Many owners value credit card, ACH, cash, and check support, plus autopay and online billing. Some teams want clearer advance-payment notices, easier invoice adjustments, and more flexible payout and partial payment controls. Answer based on 22 reviews Tenant management ### How good is CCStorage for tenant management? CCStorage keeps tenant and unit records organized while making move-ins, online rentals, and account access easy to manage. Small storage operators often like the customer portal, waitlist handling, activity tracking, and automated messages. Some teams still want faster tenant search, more message control, and a smoother migration process for existing data. Answer based on 21 reviews ## Features AI summary Based on 423 Self Storage reviews Capterra data shows that buyers of self storage software rank the following features as their top priorities: - **Electronic Payments** (**64%** of reviewers rated this feature as critical) - **Billing & Invoicing** (**61%**) - **Rental Management** (**71%**) CCStorage supports all three features reviewers rate most important: **Electronic Payments**, **Billing & Invoicing**, and **Rental Management**. Together, these capabilities help businesses process tenant payments more efficiently, manage recurring charges and invoices accurately, and oversee unit rentals in one place, allowing teams to keep operations organized and maintain more consistent cash flow. Electronic Payments 4.8 (42) 80.95% of 42 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Rental Management 4.7 (24) 87.50% of 24 reviewers that rated this feature as important or highly important Streamline, automate and manage the rental of properties, facilities, assets, or equipment Recurring/Subscription Billing 4.8 (31) 80.65% of 31 reviewers that rated this feature as important or highly important Automated process of charging customers at regular intervals for repeated access or use of a product or service Tenant Tracking 4.8 (10) 40.00% of 10 reviewers that rated this feature as important or highly important Handle activities like room booking, rent processing, lease agreement management, and client communication Customer Management 4.8 (35) 82.86% of 35 reviewers that rated this feature as important or highly important Store and organize information about customers and previous interactions Billing & Invoicing 4.8 (40) 85.00% of 40 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers CCStorage 35 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contract/License Management: Track, store, and access client contracts or licenses - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Self Storage Facilities: Designed for self storage facilities - Late Fee Calculation: Allows the calculation of fees for late rent payments - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lease Origination: Process of creating and establishing a new lease agreement between a property owner and a tenant or borrower - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Payment Reminders: Reminders sent for balance/payment due - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Secure Data Storage: Securely stores data to prevent data loss or breaches - Security Gate Access Control: Manage gate access to secure facilities/properties - Site Maps: Manage site maps showing plots, availability, utilities etc. - SMS Reminders: Reminders sent via SMS/text message - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. Features 4.4 (54) 4.4 Based on 54 reviews ## Pricing Value for money 4.9 (54) Free Trial Free Version Standard $0.00 Value for money 4.9 (54) 4.9 Based on 54 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (54) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (54) 4.8 Based on 54 reviews ## User reviews Overall rating 4.5 Based on 54 reviews Filter by rating 5(38) 4(9) 3(6) 2(0) 1(1) Mentioned topic Sorted by most recent AL Audra L. Property Manager Consumer Services ### "I have had a great experience using CC Storage." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2026 I am able to keep all of the tenants and units in order. It makes every aspect of the business easy! Pros The CC Storage system has all of the features I need to run the storage business. The customer support has been quick and simple!! Cons There really isn't anything bad about this system. I am able to do everything I need. The tenants have been able to use the system easily. Switched from [RentRedi](https://www.capterra.com/p/199707/RentRedi/) RentRedi was very hard to use and I had numerous complaints about it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RH Robert H. Manager Facilities Services ### "Belmar Storage/ \[sensitive content hidden\]" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 June 19, 2026 Very good. It’s a well functioning product and it’s updated often to increase functionality. We are happy with it Pros Many of the features are hands off but can still be easily done manually once you learn how the system works. Customer support gets back to you with answers quickly. Cons \-Lack of built in merchandise function. -Lack of ability to email a customer directly (the template flow and all that adds a lot of clicks if you just want to send a simple email to a customer) -the chat bot has no idea what it’s talking about often -generating an invoice (when a customer wants to pay early before the system generates an invoice) should be a little easier to do -would appreciate functionality that is built into the system for lockouts/unlocks. I know we get emails for them but I’d like to see more of a dedicated feature -a big one for me is also the “Account credit” functionality. The system automatically counts it as a payment somehow. Would be nice to be able to give credit to a customers account without the system thinking it’s a collected payment. -The reports are also lacking a bit. Since we run two different facilities the reports do not say the facility name up top so we have to make sure they aren’t mixed up Switched from [SiteLink Web Edition](https://www.capterra.com/p/92752/SiteLink-Web-Edition/) It was a good easy to use product but they intentionally forced you to rely on them for everything. Alternatives considered [6Storage](https://www.capterra.com/p/150577/6Storage/) [QuikStor Cloud](https://www.capterra.com/p/204004/Quikstor-Cloud/) Reasons for choosing CCStorage Ease of use, clean interface. Pricing model. Matt was also very convincing and knowledgeable Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MM Michelle M. Property Manager Warehousing ### "Great smooth experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 Great! It has really taken lots of burdens off of me and the ease of using the software once you learn it has been so good! The learning videos helped so much. Pros CC Customer Service has been great! If I have any question big or small they are always there to help. Sometimes it does take leaving a message if they are busy but they always call or email me back fairly quickly. Not something I had with our previous software co. Cons I would like a few different search options for tenants to be easier. Like by unit # in the customer search bar or a way for me to search a phone #. Sometimes I get calls and want to check if it was a tenant. Switched from [SiteLink Web Edition](https://www.capterra.com/p/92752/SiteLink-Web-Edition/) Was tired of paying them over $500 a month and also paying all the credit card fees Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 22, 2026 Hey Michelle! Thank you so much for the positive feedback! You can actually search by unit number in the “standard units” tab, and you can also search by phone number as well in the main search bar! Thanks again! TL Tom L. Owner Real Estate ### "On a scale of 1-10, CC is an 11!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2026 OUTSTANDING CUSTOMER SERVICE AND SUPPORT! \[sensitive content hidden\] is the best! So far, we really haven’t found any negatives. I only wish I had CC sooner. Pros The people helping us transition from our former Self Storage Management software to CC Storage were absolutely incredible to work with! \[sensitive content hidden\] made things happen. Our former software company and the former credit card processor were not at all helpful, but CC overcame all of the obstacles. CC has so many helpful features within the software that weren’t available in our former software. It’s very easy to customize everything to make the system work best for us. Cons The only thing I’d like to see is the ability to round all rent transaction amounts to the nearest dollar, which would simplify making change for cash customers. Now that I’ve mentioned it, I’d bet CC creates that feature. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CG Christopher G. Engineer - PE Industrial Automation ### "great software - sorry to leave" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 20, 2026 great except i had to leave. Pros Great Plateform. Only issue was White Label Storage doesn't use it as their back end Cons I wouldn't have had to leave if you got WLS using your software. Switched from [Storable Edge](https://www.capterra.com/p/218435/storEDGE/) ease of use...................................... Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JJ Jordan J. Regional Property Manager Real Estate ### "Looking forward to new updates!" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 May 5, 2026 Overall experience is positive but I was sold a few features when we signed on that were not delivered. Such as there being a downloadable App for your phone and that CCStorage is 100% moblie friendly which is not the case. Pros It is easy to use and easy to follow training videos. Love how easy it is to move in a new tenant or move from the waitlist to a new tenant. Automatic communications is nice but would like more control over the actual messages. Cons A few of the features could be easily updated to improve overall user experience. Such as the Site Map having a printable option, the Standard Units page having a downloadable or printable option, making the Notes option available when hovering over the unit in Site Maps, and make the Lock Unit function under Site Maps automatically unlock when the account is settled. Switched from [SiteLink Web Edition](https://www.capterra.com/p/92752/SiteLink-Web-Edition/) Which switched due to Sitelink's monopoly on the market and our constant price increases. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LS Lynn S. Manager Retail ### "I'd recommend this" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2026 It's been good so far. All my questions & concerns are handled promptly. Had a few bumps with getting website up, but have been happy so far Pros Ease of use, very easy for beginners with storage software. Automated reminders..helps with late payers Cons Wish we could send our own texts to customers Would be nice to be able to keep multiple cards on file Switched from [Tredds Self Storage Software](https://www.capterra.com/p/92754/Tredds-Self-Storage-Software/) Website availability for tenants Better website for company Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RJ Randy J. Partner Owner Warehousing ### "Partner of Ohio Stor N Lock" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 April 11, 2026 Mixed emotions at this point. The initial data migration did not go as planned, customers and data was lost. The rules of the site not accurate causing additional missed revenue. We have tenants physically in facilities but not in our system. Pros The ability to easily generate reports for multiple facilties. Fee structure compared to ESS and credit card fee pass through. Cons The website design and user experience through the website. Our website looks very, very generic and unprofessional. Switched from [Easy Storage Solutions](https://www.capterra.com/p/112769/Self-Storage-Software/) Ability to generate global reports and overall fee structure. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CD Cheryl D. Owner Consumer Services ### "Feedback on CCStorage program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2026 The program features are easy to use and make sense (you don't have to be a computer programer to understand). Highly recommend the program! Pros We have had a wonderful experience using CCStorage!! Their support (rarely needed) is very responsive. Ease of use of the program is great! Credit card processing works very well - no issues at all! The program features are easy to use and make sense (you don't have to be a computer programer to understand). Cons There isn't anything that we have experienced in this category. Every feature works as expected. Highly recommend the program. Switched from [Easy Storage Solutions](https://www.capterra.com/p/112769/Self-Storage-Software/) Monthly payment we up surpassing a one month rental from a unit. Effectively taking the 10 units we have down to 9 units. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BP BERNARD P. Owner President Real Estate ### "Best desicion that I ever made." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 1, 2026 My overall experience has been one of complete satisfaction. I love that their customer support is in-house rather than outsourced. Pros I'm very pleased with the software and how it has helped my business. It actually saves me time and reduces a lot of phone conversations, as my tenants can check their accounts online and pay there. Customer support is good. Most of the time, they respond very quickly. All of them are very friendly to talk with and genuinely want to ensure that everything is clear to my satisfaction. I'm happy with the cost, as it is actually helping me earn more money through the online sign-up and auto-pay features. I also love the map feature, which shows available and occupied units, along with several other features. I highly recommend you contact CC Storage for a consultation or demo. Cons My only complaint would be the response time to hear back about an issue. I'm a person who likes everything resolved now! But any issue that I may have had in the past was never urgent. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/174252/CCStorage/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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