# Page 2 | CCStorage Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is CCStorage the right Self Storage solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/174252/CCStorage/reviews --- CCStorage 4.5 (51) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 2 - Reviews of CCStorage ## Showing most helpful reviews Showing 26-50 of 51 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RJ Randy J. Partner Owner Warehousing Used the software for: Less than 6 months ### "Partner of Ohio Stor N Lock" April 11, 2026 3.0 Mixed emotions at this point. The initial data migration did not go as planned, customers and data was lost. The rules of the site not accurate causing additional missed revenue. We have tenants physically in facilities but not in our system. Pros The ability to easily generate reports for multiple facilties. Fee structure compared to ESS and credit card fee pass through. Cons The website design and user experience through the website. Our website looks very, very generic and unprofessional. Switched from [Easy Storage Solutions](https://www.capterra.com/p/112769/Self-Storage-Software/) Ability to generate global reports and overall fee structure. Review Source MF Mark F. Owner operator Facilities Services Used the software for: Less than 6 months ### "5 starts. Simple, great tech support. " October 6, 2025 5.0 Happy. this system is simple and my own tenants seem to like to like the new process too.... your real tech support is great and in house, not just a call center like ive experienced with Sqaure. Pros Ive only been on-board for a few months. I was pen/paper for 4 and half years. Im honestly surprised how easy it was to convert to this system. Its simple to figure out, basically free and im making more as before i was using Square and i absorbed the fees. And support has been helpful. The systems has everything i needed. Cons I cant say many cons...the issues ive had were just on my end not knowing the system. Tech was quick to answer questions and get me going. Review Source TL Tom L. Owner Real Estate Used the software for: Less than 6 months ### "On a scale of 1-10, CC is an 11!" June 3, 2026 5.0 OUTSTANDING CUSTOMER SERVICE AND SUPPORT! \[sensitive content hidden\] is the best! So far, we really haven’t found any negatives. I only wish I had CC sooner. Pros The people helping us transition from our former Self Storage Management software to CC Storage were absolutely incredible to work with! \[sensitive content hidden\] made things happen. Our former software company and the former credit card processor were not at all helpful, but CC overcame all of the obstacles. CC has so many helpful features within the software that weren’t available in our former software. It’s very easy to customize everything to make the system work best for us. Cons The only thing I’d like to see is the ability to round all rent transaction amounts to the nearest dollar, which would simplify making change for cash customers. Now that I’ve mentioned it, I’d bet CC creates that feature. Review Source DT Don T. Owner Real Estate Used the software for: Less than 6 months ### "The best storage facility management software out there!" December 31, 2025 5.0 The transition from our other software was easy and fast! they even were able to transfer all our current customers that were on autopay. If you are looking for an affordable and easy to use self storage management software you should look nowhere else! Pros The software is easy to use and customer support is great and always there to help! It makes managing our facilities easy. The credit card processing is paid by the tenants and you can't get a more affordable storage management software in the industry! Cons Everything actually has been great with the software! any features or reporting they currently dont have they are working on adding in the next few months! Switched from [Storable Edge](https://www.capterra.com/p/218435/storEDGE/) the price was a huge factor! Also the customer service has went downhill at storable! Review Source DR Donald R. CEO Farming Used the software for: 6-12 months ### "Great software!!!" October 20, 2025 3.0 Great software and extremely useful once you figure out how everything works. As soon as I figure it all out, I will let you know. Pros It is a great system and makes things very easy to keep track of. Very useful and helpful to run your business with ease. Cons Lack of customer support and training. I can never seem to catch anyone at customer support to get a call back from them, therefore, I am slowly figuring it out on my own. Review Source AS Anna S. Owner-office management Consumer Services Used the software for: Less than 6 months ### "Office manager/owner" March 11, 2025 4.0 All and all I do believe this is a good program, however many bugs to get worked out. Pros Customers can log in to pay bill. Online rental makes it convenient for clients. Cons 1\. How long it takes to retrieve our funds 2. Payout reports do not match what is deposited-run a few days behind on website also "payments not paid" out rarely matches what is really not paid out 3. Customer with multiple invoices payout is short on receiving end-due to % does not round up 4. Customer support should have a rep at time of need-not leave a message for return call 5. Still don't fully understand how the program functions-reports/payments/payouts Alternatives considered [Easy Storage Solutions](https://www.capterra.com/p/112769/Self-Storage-Software/) Reason for choosing CCStorage The pricing and credit card fees were a big factor. Review Source Response from CCStorage March 12, 2025 Hey Anna, We appreciate the feedback. We did just implement a new payment processor and are still working out the kinks with this company. We apologize if this is causing you issues. Many of these issues are related to our new processor and have been resolved or will be resolved in the next few days/weeks. Our payouts reports match when the funds are deposited into your bank account, not when the payment ran. This will always be that specific report works. In terms of our support, we do try to provide as fast of a response as we can, we are also a growing company and this flow helps us with training as well as having the appropriate person respond to issues. We will be revisiting this flow in the near future. JA James A. Owner Warehousing Used the software for: Less than 6 months ### "Winkley Pond Storage 45 days in review." December 4, 2024 3.0 Fair. The product is not mature as an accounts receivable system, primarily around transaction posting and lack of invoice editing. Pros Invoices and reminders automatically sent. Cons 1\. Inability to edit an invoice. 2. Inability to post an “adjustment”transaction. I.e. write-off, discount, etc. to an invoice. User defined “adjustment” transactions. 3. inability to apply payments per invoice, rather than auto-post to oldest balance 1st. Would like invoice posting. 4. Next bill date should advance appropriately when a customer pays several months in advance instead of carrying a credit balance and a 30 day bill date. 5. When filtering payment report, would like an option for CC & ACH combined, not just either-or. Perhaps check boxes for inclusions. Alternatives considered [UpKeep](https://www.capterra.com/p/145635/UpKeep/) Reason for choosing CCStorage Better branding, imbedding in my own web site was primary reason. I didn’t like the UHaul Branding taking over my public facing image. Review Source Response from CCStorage December 10, 2024 Thanks for your feedback. We are constantly adding new features and appreciate any feedback so we can continue to improve the software. KM Kelly M. Manager Real Estate Used the software for: Less than 6 months ### "Glad I made the switch! " April 11, 2025 5.0 Overall I’m happy with ! The support team is amazing! Shout out to \[sensitive content hidden\] for her quick videos to help me learn the software. Pros Simplified software. Move in and move outs are quick and easy. Love that bulk notifications are easy to create and send. Cons Not having a task list were it reminds me to send out past due, lien notice, and auction letter. I was able to set up emails to automatically go out on the 10th and 20th of each month, but I’m having to create my own hard copy tenant notices each time to mail. Also, it would be helpful to search a tenant by their phone number and/or unit number. Switched from [Storable Edge](https://www.capterra.com/p/218435/storEDGE/) Lower software management costs and credit card fees. Review Source JH Jacob H. General Partner Warehousing Used the software for: Less than 6 months ### "Great Software" February 4, 2025 4.0 Overall, it has been a very good experience. The team at CCS has been great and very helpful. Any issues along the way have been minor and quickly resolved. Excited to see the product continue to grow and develop. Pros The product being free and the support team being very helpful and quick to respond. Cons Site map gives us a little trouble not as smooth running as last software we used. Switched from [SiteLink Web Edition](https://www.capterra.com/p/92752/SiteLink-Web-Edition/) The cost of Sitelink continued to rise and we were opening a new location, which felt like the right time to switch. Review Source Response from CCStorage February 5, 2025 Thank you for the feedback. We appreciate your input and will continue trying to make improvements to support your business. We are in the process of revamping our site map tool. I will make sure you are notified once these improvements are available in the coming weeks. AD Annette D. Manager Consumer Services Used the software for: Less than 6 months ### "Excellent choice" November 19, 2024 5.0 Excellence!! They worked with us to make our business needs met. Pros I like the passion and the "can do" attitude of the people at . They are willing to listen to what my business needed and helped it all come together. Cons I was so new to the storage business, that I really didn't know what I needed. So I hesitated. There have been no cons Alternatives considered [Easy Storage Solutions](https://www.capterra.com/p/112769/Self-Storage-Software/) Reason for choosing CCStorage I need to keep things simple and functional. The couple of online overviews with Matt were very helpful and he spoke my language, remember, I'm new. Review Source ES Eric S. Owner Real Estate Used the software for: 6-12 months ### "A++ In My Book" August 14, 2024 5.0 It has been a very easy and effortless transition. Everyone is very friendly and helpful. But the best thing is it doesn’t cost a thing. Pros There are no monthly fees and the responsiveness when I have a question or something I can not figure out. Cons The auto correct when searching a tenants name. Review Source SP Steve P. Owner Warehousing Used the software for: Less than 6 months ### "CC Storage will enhance your business " September 2, 2024 5.0 Learning and Working with \[sensitive content hidden\] is very enjoyable experience. Pros Using Site map availability to start the sign up of new clients Cons Nothing yet, when I have questions it's easy to get them answered using the support link or either calling to chat with \[sensitive content hidden\]. Switched from [Invoicely](https://www.capterra.com/p/129680/Invoicely/) Site map and customer availability to sign up online instead of visiting office... Review Source KL Keith L. Manager Real Estate Used the software for: Less than 6 months ### "Excellent self-storage management software solution" March 2, 2024 5.0 The team at was very helpful in assisting with the setup and answering any questions that came up. I would definitely recommend giving them a try, especially if you have nothing in place other than manually doing everything on paper or keeping track through excel. Pros I thought the initial setup of the account was very easy. I also like the pricing ($0) for using their solution. The only cost is for the storage unit customers ACH or credit payments. This cost can be covered by the owner or passed along to the customer. It's an easy solution to keep track of the status of the units along with customer information and payments, delinquencies and also all related paperwork (leases, etc). I had been keeping track of everything through excel, but keeping track and following up with payments and delinquencies was really time consuming. The ability to have my customers pay online and have the software send invoices, automatically add late fees, send reminders, etc is really going to help simplify things on my end. Cons As of right now, I can't really think of any cons. I'm sure as I spend more time using , there may be some features I think of that are not currently active that could be added to the software. Alternatives considered [Unit Trac](https://www.capterra.com/p/151482/Unit-Trac/)[Easy Storage Solutions](https://www.capterra.com/p/112769/Self-Storage-Software/) Reason for choosing CCStorage I decided to try due to the pricing structure. Being a smaller facility, I didn't want to commit to something with an upfront cost or costly monthly fee. Review Source MS Margaret S. Manager Real Estate Used the software for: Less than 6 months ### "Perfect solution to our software needs" May 15, 2024 5.0 Overall, has been a pleasure to work with and the software continues to meet all our needs. Pros The customer service we have received at has been amazing. We continue to receive quick responses to all of our questions. The guys at CCStorage got our software online and useable in less than 5 business days! They helped with tenant lease assignments, and even worked out bugs we had with our existing webpage. The software is very user friendly and has been running smoothly since day one. Cons I would love to see different user levels, for example different permissions between an administrator and employee. Alternatives considered [Storable Edge](https://www.capterra.com/p/218435/storEDGE/) Switched from [Tenant](https://www.capterra.com/p/251698/Tenant/) Tenant Inc was not able to get our product up and running with accurate information after weeks of working with their team. Review Source Response from CCStorage May 17, 2024 Thanks for the review as well as the recommendations. We are working on more functionality with user permissions and will be releasing additional control for user permissions over the next few feature releases we have planned. JB JAMI B. Owner Recreational Facilities and Services Used the software for: Less than 6 months ### "Satisfied Storage Customer" March 11, 2024 4.0 Customer service is Great! They return my calls, solve my problems and explain how to use the software. I would recommend to all small storage companies! Pros It was a fairly easy transition from our old software. Software is easy to use. No setup costs or monthly fees. Easy to manage daily / monthly transactions. Cons Would like a Simple monthly income report. And the ability to Add photos to a customer page. Reason for choosing CCStorage Price, Simple program to use and Great customer service! Switched from [Easy Storage Solutions](https://www.capterra.com/p/112769/Self-Storage-Software/) The company was Sold to a Corporation... Too many changes since! They started charging High fees, both monthly and per transaction. I always felt like I needed to track each payment because i didn't have the confidence it was consistent. Review Source Joe N. Owner Automotive Used the software for: 6-12 months ### "Great service" March 8, 2024 5.0 Pros Awesome business model, way easy to use. Cons I really didn't not like anything...... Review Source TC Thomas C. Owner Warehousing Used the software for: 6-12 months ### "Helping others " December 21, 2023 5.0 Fantastic and very glad we found them!! Pros Easy to use Pay online Customer can use easily Cons I would like to be able to set the map page as main page. I use it mostly Review Source KS Kayla S. Vice President Commercial Real Estate Used the software for: Less than 6 months ### "Great software! " August 17, 2023 5.0 CC Storage has been great to work with from the start. They truly care about their customers and take great pride in what they do. They’ve created a platform that takes all the guess work out. They provide you peace of mind knowing that all functions of your business can be controlled within their software. Pros The portal is a one stop shop for owners. The staff at CC storage are top notch, and are always trying to develop the software to meet and exceed your needs. Cons Nothing. They’re wonderful! They go above and beyond to ensure you have a great experience. Alternatives considered [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/)[Easy Storage Solutions](https://www.capterra.com/p/112769/Self-Storage-Software/) Review Source DM Deb M. Manager Recreational Facilities and Services Used the software for: Less than 6 months ### "Great product for a self storage facility" March 1, 2024 5.0 Overall we are very happy with the system and all. Pros We like the convenience it provides for our tenants. Love the invoicing Cons We don't dislike anything, but the initial transferring systems was the most difficult task. Switched from [Tredds Self Storage Software](https://www.capterra.com/p/92754/Tredds-Self-Storage-Software/) We were looking for the most convenient option for us and our costumers. Review Source TS Tabitha S. Owner Real Estate Used the software for: Less than 6 months ### "Easiest way to do business!" March 8, 2024 4.0 From the low cost, to the support of the team, I’ve had a great experience. I wish I would have known of CCStorage earlier. Pros The software allows the customer to manage their own account. The auto pay option is another feature that makes business easier Cons I personally use my phone to manage my account 90% of the time. I wish there was an app or the website was more mobile friendly Reason for choosing CCStorage Cost was at the top of my list. When you find it, you try it. Switched from [Easy Storage Solutions](https://www.capterra.com/p/112769/Self-Storage-Software/) The cost of this service was far less than my previous provider Review Source SH Stephanie H. Executive Assist Executive Office Used the software for: 6-12 months ### "Extremely Happy" September 12, 2023 5.0 Pros We are extremely satisfied with how eager the team is to help us when we first started using the program. Very helpful and very patient with us as we learned. THANK YOU. Cons I really do not have anything bad to say abt CC Storage. So far everything is great. The only small issue was not being able to do invoices on the platform but i figured out how to get around it. Review Source CN Christina N. Owner Warehousing Used the software for: Less than 6 months ### "Ease of Use " March 9, 2024 5.0 Pros Their product for Self Storage is easy to use and has had good reviews from our renters as well. The staff has been extremely helpful friendly and helpful! Cons I would like to see some more accounting options such as the ability to input expenses as well as income. Review Source BS Brent S. Owner Real Estate Used the software for: Less than 6 months ### "Great software" March 1, 2024 5.0 Great experience, fast client support, very responsive. Pros Affordable, great for managing clients, fast customer support. Cons Few minor glitches, nothing major, resolved, good customer support Reason for choosing CCStorage Cost, ease of use, customer support, features Review Source MC Mark C. Owner Warehousing Used the software for: Less than 6 months ### "Owner Review" December 20, 2023 5.0 Pros Easy to use. Price is the best on the market Cons I have had no regrets using CC Storage. Alternatives considered [WebSelfStorage](https://www.capterra.com/p/99711/WebSelfStorage/) Review Source WH Wade H. Owner Real Estate Used the software for: Less than 6 months ### "Dewitt self storage" March 14, 2024 4.0 New user but very happy so far. Great customer service Pros The easy of use and timely deposits of income Cons would like to see more one click access to tenant account info Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.