# impact.com Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about impact.com Software - reviews, pricing plans, popular comparisons to other Affiliate products and more. Source: https://www.capterra.com/p/174265/Impact --- # impact.com Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) impact.com ## What is impact.com? Impact.com is the #1 affiliate, influencer and partnership automation platform for marketers, affiliate managers, and business development leaders. Impact accelerates enterprise growth by scaling discovery, recruitment, onboarding, engagement and optimization of all partnerships types including affiliates, influencers, mobile apps, strategic, and more. ## What is impact.com used for? [Affiliate](https://www.capterra.com/affiliate-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/)[Influencer Marketing](https://www.capterra.com/influencer-marketing-software/) Top alternative Featured Overall rating Based on 24 user reviews Reviews sentiment Positive 75% Neutral 13% Negative 13% Starting price $500 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for impact.com?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://impact.com&name=impact.com) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### impact.com 4.2 (24) VS. [4.7 (701)](https://www.capterra.com/p/147442/Post-Affiliate-Pro/reviews/) Starting Price $500 Per Month Starting Price $129 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (24) Ease Of Use 4.3 (697) Value For Money 3.8 (21) Value For Money 4.5 (625) Customer Service 4.0 (23) Customer Service 4.7 (658) ## impact.com alternatives [4.8 (152)](https://www.capterra.com/p/218230/Referral-Factory/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Trackdesk](https://www.capterra.com/p/268100/Trackdesk/) [4.8 (140)](https://www.capterra.com/p/268100/Trackdesk/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268100/Trackdesk/) Highest Rated [UpPromote: Affiliate Marketing](https://www.capterra.com/p/201885/Shopify-Affiliate-Marketing/) [4.9 (154)](https://www.capterra.com/p/201885/Shopify-Affiliate-Marketing/reviews/) Starting price $29.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201885/Shopify-Affiliate-Marketing/) [Avelon](https://www.capterra.com/p/10006942/Avelon/) [4.9 (127)](https://www.capterra.com/p/10006942/Avelon/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10006942/Avelon/) [View all alternatives](https://www.capterra.com/p/174265/Impact/alternatives/) ## FAQs about impact.com Overview ### Which roles and teams benefit most from impact.com? impact.com is most used by affiliate marketing managers, digital marketers, and partnership teams that manage creator, publisher, and brand relationships. Founders, owners, and directors use it to track campaign performance and revenue impact, while content creators and support-oriented roles rely on it for collaboration, partner management, and streamlined program operations. Answer based on 24 reviews Overview ### What company size and industries is impact.com built for? impact.com serves small businesses most heavily, with 88% of reviewers, especially in Marketing and Advertising at 17%. It is built for marketing leaders, affiliate marketers, influencer marketers, and biz dev/channel managers, with additional use in Computer Software and Business Supplies and Equipment at 9% each, mainly for affiliate programs. Answer based on 24 reviews Features and Usability ### What are the key features of impact.com? impact.com offers affiliate management, campaign management, and commission management for partner programs. It includes conversion tracking, fraud detection, and performance metrics, plus real-time analytics, reporting and statistics, and visual analytics. Additional features include A/B testing, API access, workflow management, third-party integrations, and customizable reports. Integrations ### Which third-party tools and platforms does impact.com integrate with? impact.com connects natively to Adobe Commerce, AppsFlyer, Segment, and Shopify Plus. These integrations cover ecommerce and analytics platforms, giving impact.com a focused set of connections for tracking, attribution, and commerce workflows across common marketing and storefront systems. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does impact.com offer? impact.com provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and later review of product details. Answer based on 1 reviews Getting Started and Support ### What customer support options does impact.com offer? impact.com provides email/help desk, a knowledge base, phone support, and chat. Users report mixed support experiences: some say ticket responses are quick and issues are resolved fast, while others complain about automated replies and difficulty getting proper help for questions. Answer based on 3 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Commission Management 4.1 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Tracking, calculating, and paying commissions and earnings to employees Affiliate Management 4.5 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Track an affiliate partner's promotion of a product or service and any associated sales API 4.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Campaign Management 3.2 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Campaign Analytics 3.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Track and interpret campaign performance metrics Conversion Tracking 3.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads impact.com 25 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Track an affiliate partner's promotion of a product or service and any associated sales Application programming interface that allows for integration with other systems/databases Manage digital banner ads on company websites or affiliate partner websites Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Tracking, calculating, and paying commissions and earnings to employees Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Add customized logos and colors to align with company branding Alter the layout and content of reports Send automated marketing emails based on user actions over a predetermined period Pre-made examples and templates for emails Identify and prevent suspicious activity Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple languages A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Analyze and gain insights into data in real-time Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Market event via social media tools Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (24) 4.3 Based on 24 reviews ## Pricing Value for money 3.8 (21) Basic $500.00 Per Month Value for money 3.8 (21) 3.8 Based on 21 reviews ## Integrations [ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ AppsFlyer](https://www.capterra.com/p/156811/AppsFlyer/)[ Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[ Segment](https://www.capterra.com/p/150621/Segment/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (23) 4.0 Based on 23 reviews ## User reviews Overall rating 4.2 Based on 24 reviews Filter by rating 5(15) 4(3) 3(3) 2(1) 1(2) Mentioned topic Sorted by most recent AW Aaron W. Strategy Director Financial Services ### "Impact.com Is a Broken, Spammy, and Expensive Platform: Avoid At Costs" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 1, 2026 Next level horrible. Onboarding was super slow, and the team at Impact.com made us pay an extra $1000 was slow to respond. Then we started experiencing issues minute one post onboarding, and the customer support was slow and provided no solutions. Pros Nothing. Impact.com has been a total headache to use, and even after the frustratingly slow onboarding process, things only got much, much worse. All of the lead submissions through the affiliate partners have been fraudulent, and customer support has denied that there are any issues, even after providing evidence of it. Cons Everything in my Impact.com has been cons. Ease of use is very low, and value for money is worse than non-existent. Customer support deserves an F rating, 0/100 stars. All of the affiliate form submissions have been fraudulent to get the $10 payout we offered for leads. None of them was legitimate. A mixture of overseas IP addresses and phone numbers that were disconnected when calling. Alternatives considered [PartnerStack](https://www.capterra.com/p/161423/PartnerStack/) Reasons for choosing impact.com I wish I hadn't chosen Impact.com. I chose impact since Semrush uses them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SR Shweta R. Affiliate Marketing manager Marketing and Advertising ### "Great Experience Managing Large-Scale Campaigns with impact.com" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2026 My overall experience with impact.com has been very positive. We have been using the platform for the past 4 years to manage 300+ campaigns as an agency, and it has helped us achieve strong performance and good ROI consistently. The platform is very user-friendly, especially when it comes to tracking, implementation, and campaign management. One of the biggest advantages is its ability to connect us with high-performing affiliates, which helps our campaigns scale effectively. The customer support team is also very supportive and responsive whenever we need assistance. Although the platform frequently introduces updates and feature changes that sometimes require additional time to adapt, overall impact.com has been a reliable and efficient partner for managing affiliate marketing campaigns successfully. Pros What I like most about impact.com is how helpful the platform is for agencies like ours in launching and scaling top-performing campaigns. Impact helps us connect with high-quality and top-performing affiliates, which ensures our campaigns perform effectively and deliver strong results. Their customer support team is extremely supportive and responsive whenever we need assistance. As an agency, we manage more than 300+ campaigns through Impact, and we consistently achieve a good ROI using the platform. Another great advantage is that the tracking and implementation process is very easy to set up and manage. I have been working with impact.com for the past 4 years, and over time I have gained deep knowledge of every step of the platform. Overall, it has been a reliable and efficient partner for our affiliate marketing operations. Cons One thing I dislike about impact.com is that the platform frequently updates or changes its setup and features. While these updates are often useful and improve the platform in the long run, they can sometimes interrupt ongoing work processes. As an agency managing multiple campaigns, we occasionally need extra time to understand the new changes, coordinate with the support team, and then continue working as per the updated instructions. This can be slightly time-consuming when handling large-scale operations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PI Preethi I. Director Internet ### "impact.com is sheer waste of money" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 29, 2025 Worst experience, Wasted money. only Automated responses, not proper support team to address the queries Pros Packing and nothing else, They are presenting it well, and sales guys pitch it very well for brands to get enrolled Cons Worst platform, They send only Junk Traffic. Big affiliate platform listed with them ask for additional listing fees. Without agreeing they keep charging brands and extending the contract , Demand fees to paid. Startups should not look at this platform , is sheer waste of money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Capucine L. Responsable hébergement Real Estate ### "Grande variété de partenariats " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 6/10 August 4, 2024 Nous avons trouvé un très large choix de partenaires avec des deals plus ou moins intéressants Les deals ne sont pas toujours acceptés selon votre profils mais une fois validés les liens d’affiliation sont faciles a générer Pros Large variétés de partenariats disponibles dans tous les domaines de la vie quotidienne, et culturelle Cons L’outil bien que très intéressant pour développer des partenariats n’est pas facilement maniable pour valider les contrats. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MH Mirjam H. Artist and Founder Entertainment ### "Make it with Impact!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2023 I love it. I wish all my affiliate partnerships would be on this platform. Pros The first impression was the dashboard. It is pleasantly designed with clarity and all the necessary tools at your fingerprints. Finding new brands and applying for affiliate partnerships is smooth and easy. The same way is creating links for specific pages of my affiliated brands with a convenient one-click on the menu. Accessing media to support marketing is also easily accessible so the entire platform is my favorite so far. Accessing contracts, and having an overview of all my brands is instant and I'd wish that all my affiliate partnerships would be on this one platform. Cons There is nothing to dislike since even if I had an issue, Impact customer support has always been quick to respond and solve my issue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IK Ismail K. Author Business Supplies and Equipment ### "The Best Affiliate Network" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 31, 2022 Pros Impact Radius has all the essential features that an affiliate network should have. This makes it easier to earn online with affiliate marketing. The platform makes payments on time and solves your problem within 24-48 hours via tickets. Cons There's nothing that I dislike about Impact Radius. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BS Bilal S. Customer Support Expert Business Supplies and Equipment ### "My Favorite Affiliate Network" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2022 Overall, It's a good platform for both affiliates and advertisers. Pros Impact Radius is my favorite affiliate network. I've been using this platform since 2020 and never encounter an issue.It has a robust tracking system and displays the latest results within the next 2-3 hours. Additionally, it pays out the payments on time and provides excellent customer support via ticket. Cons It provides all the essentials that we need and want. To summarize, everything on the platform is good. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Marketing Director Health, Wellness and Fitness ### "I just like the whole ecosystem " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 6, 2022 Pretty happy though I'm still working on getting more sales to justify the cost. Pros It does the job, and tracks. Yes, it's a bit more expensive than some of the others but if you use it right, it's still worth it. Also, I like Impact's ecosystem where it can connect to its other products and get more insight. Especially when it's to do with influencers (Activate) and finding other brands to write about you (Mediarails). Cons Cost. It's not as cheap as some of the others and there's a flat fee even if you get no sales. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Katie S. Specialist Marketing and Advertising ### "Impact Integration User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 27, 2022 Great team, great product Pros Ability to work with partnership team while managing in-house. Best of both worlds minus the agency. Cons Messaging capabilities. You will need to purchase something like SendGrid for sending communications to partners. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KD Kunal D. Consultant Information Technology and Services ### "Wonderful dashboard for affiliates" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 14, 2021 Have a great experience as of now with timely support and payments. Pros What I like the most about Impact as an affiliate: 1) Easy to signup. 2) Ability to add team members. 3) Receive affiliate commission by Electronic Fund Transfer or PayPal. 4) Receive payments once a month or when threshold is reached. 5) Easy to join new companies. 6) Create short links for tracking. 7) With few clicks, you get what you are looking for. 8) Quickly apply to new companies. Cons What I like the least about Impact: 1) Promotional resources are not enough. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/174265/Impact/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.