--- title: "impact.com Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about impact.com Software - reviews, pricing plans, popular comparisons to other Affiliate products and more." source_url: "https://www.capterra.com/p/174265/Impact/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # impact.com Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) impact.com ## What is impact.com? Impact.com is the #1 affiliate, influencer and partnership automation platform for marketers, affiliate managers, and business development leaders. Impact accelerates enterprise growth by scaling discovery, recruitment, onboarding, engagement and optimization of all partnerships types including affiliates, influencers, mobile apps, strategic, and more. ## What is impact.com used for? [Affiliate](https://www.capterra.com/affiliate-software/)[Campaign Management](https://www.capterra.com/campaign-management-software/)[Marketing Analytics](https://www.capterra.com/marketing-analytics-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 75% Neutral 13% Negative 13% Starting price $500 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for impact.com?[Manage this product listing](https://www.g2.com/products/impact-com/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### impact.com 4.2 (24) VS. [4.7 (705)](https://www.capterra.com/p/147442/Post-Affiliate-Pro/reviews/) Starting Price $500 Per Month Starting Price $129 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (24) Ease Of Use 4.3 (217) Value For Money 3.8 (21) Value For Money 4.5 (203) Customer Service 4.0 (23) Customer Service 4.7 (207) ## impact.com alternatives [4.8 (162)](https://www.capterra.com/p/218230/Referral-Factory/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [UpPromote: Affiliate Marketing](https://www.capterra.com/p/201885/Shopify-Affiliate-Marketing/) [4.9 (217)](https://www.capterra.com/p/201885/Shopify-Affiliate-Marketing/reviews/) Starting price $29.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201885/Shopify-Affiliate-Marketing/) [Trackdesk](https://www.capterra.com/p/268100/Trackdesk/) [4.8 (140)](https://www.capterra.com/p/268100/Trackdesk/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268100/Trackdesk/) [Avelon](https://www.capterra.com/p/10006942/Avelon/) [4.9 (143)](https://www.capterra.com/p/10006942/Avelon/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10006942/Avelon/) [View all alternatives](https://www.capterra.com/p/174265/Impact/alternatives/) ## FAQs about impact.com Overview ### Which roles and teams benefit most from impact.com? impact.com is most used by affiliate marketing managers, digital marketers, and partnership leads who recruit partners, track referrals, and manage commission programs. Marketing directors and strategists use it to assess channel performance, while founders, owners, and consultants monitor partner-driven revenue and coordinate affiliate relationships across their businesses. Answer based on 24 reviews Overview ### What company size and industries is impact.com built for? impact.com is for marketing leaders and affiliate, influencer, and channel managers, primarily at small Marketing and Advertising businesses (88% and 17%). It also serves Business Supplies and Equipment and Computer Software organizations, each representing 9% of reviewers. Enterprise and midsize companies account for 8% and 4%. Its most common use is affiliate management (91%). Answer based on 24 reviews Features and Usability ### What are the key features of impact.com? impact.com offers affiliate management, commission management, and conversion tracking for partnership programs, along with campaign management and campaign analytics. It also includes A/B testing, fraud detection, workflow management, and real-time analytics and reporting. Additional features include banner management, customizable reports, third-party integrations, and an API. Integrations ### Which third-party tools and platforms does impact.com integrate with? impact.com connects natively to Adobe Commerce, AppsFlyer, Segment, and Shopify Plus. These integrations cover e-commerce and analytics platforms, giving teams options for commerce data, attribution, and customer tracking within a small but focused catalog of third-party tools. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does impact.com offer? impact.com provides live online sessions and documentation to help teams get started. Live online sessions support guided setup and real-time instruction, while documentation offers written reference material for self-paced learning and ongoing support. Answer based on 1 reviews Getting Started and Support ### What customer support options does impact.com offer? impact.com provides Email/Help Desk, a Knowledge Base, Phone Support, and Chat. Users describe support as generally responsive and helpful when issues arise, though some report slow replies, automated responses, and trouble getting clear solutions during onboarding or technical problems. Answer based on 5 reviews ## Features AI summary Based on 1,147 Affiliate reviews Capterra data shows that buyers of affiliate software rank the following features as their top priorities: - **Reporting & Statistics** (**40%** of reviewers rated this feature as critical) - **Conversion Tracking** (**45%**) - **Affiliate Management** (**46%**) impact.com supports all three of the features reviewers rate most important: **Reporting & Statistics**, **Conversion Tracking**, and **Affiliate Management**. Together, these capabilities give teams clear performance visibility, help them track partner-driven conversions accurately, and manage affiliate relationships more effectively, helping businesses improve campaign oversight and grow partner revenue. Reporting & Statistics 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Affiliate Management 4.5 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Track an affiliate partner's promotion of a product or service and any associated sales Performance Metrics 3.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Fraud Detection 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Identify and prevent suspicious activity Commission Management 4.1 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Tracking, calculating, and paying commissions and earnings to employees API 4.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases impact.com 26 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Affiliate Management: Track an affiliate partner's promotion of a product or service and any associated sales - API: Application programming interface that allows for integration with other systems/databases - Banner Management: Manage digital banner ads on company websites or affiliate partner websites - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period - Email Templates: Pre-made examples and templates for emails - Fraud Detection: Identify and prevent suspicious activity - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Social Promotion: Market event via social media tools - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (24) 4.3 Based on 24 reviews ## Pricing Value for money 3.8 (21) Basic $500.00 Per Month Value for money 3.8 (21) 3.8 Based on 21 reviews ## Integrations [ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ AppsFlyer](https://www.capterra.com/p/156811/AppsFlyer/)[ Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[ Twilio Segment](https://www.capterra.com/p/150621/Segment/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (23) 4.0 Based on 23 reviews ## User reviews Overall rating 4.2 Based on 25 reviews Filter by rating Counts reflect reviews available in this feed. 5(15) 4(4) 3(3) 2(1) 1(2) Mentioned topic Recent reviews first, then most helpful Aaron W. Strategy Director Used the software for: Less than 1 year ### "Impact.com Is a Broken, Spammy, and Expensive Platform: Avoid At Costs" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 June 5, 2026 Next level horrible. Onboarding was super slow, and the team at Impact.com made us pay an extra $1000 was slow to respond. Then we started experiencing issues minute one post onboarding, and the customer support was slow and provided no solutions. Pros Nothing. Impact.com has been a total headache to use, and even after the frustratingly slow onboarding process, things only got much, much worse. All of the lead submissions through the affiliate partners have been fraudulent, and customer support has denied that there are any issues, even after providing evidence of it. Cons Everything in my Impact.com has been cons. Ease of use is very low, and value for money is worse than non-existent. Customer support deserves an F rating, 0/100 stars. All of the affiliate form submissions have been fraudulent to get the $10 payout we offered for leads. None of them was legitimate. A mixture of overseas IP addresses and phone numbers that were disconnected when calling. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Shweta R. Affiliate Marketing manager Used the software for: 3-5 years ### "Great Experience Managing Large-Scale Campaigns with impact.com" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2026 My overall experience with impact.com has been very positive. We have been using the platform for the past 4 years to manage 300+ campaigns as an agency, and it has helped us achieve strong performance and good ROI consistently. The platform is very user-friendly, especially when it comes to tracking, implementation, and campaign management. One of the biggest advantages is its ability to connect us with high-performing affiliates, which helps our campaigns scale effectively. The customer support team is also very supportive and responsive whenever we need assistance. Although the platform frequently introduces updates and feature changes that sometimes require additional time to adapt, overall impact.com has been a reliable and efficient partner for managing affiliate marketing campaigns successfully. Pros What I like most about impact.com is how helpful the platform is for agencies like ours in launching and scaling top-performing campaigns. Impact helps us connect with high-quality and top-performing affiliates, which ensures our campaigns perform effectively and deliver strong results. Their customer support team is extremely supportive and responsive whenever we need assistance. As an agency, we manage more than 300+ campaigns through Impact, and we consistently achieve a good ROI using the platform. Another great advantage is that the tracking and implementation process is very easy to set up and manage. I have been working with impact.com for the past 4 years, and over time I have gained deep knowledge of every step of the platform. Overall, it has been a reliable and efficient partner for our affiliate marketing operations. Cons One thing I dislike about impact.com is that the platform frequently updates or changes its setup and features. While these updates are often useful and improve the platform in the long run, they can sometimes interrupt ongoing work processes. As an agency managing multiple campaigns, we occasionally need extra time to understand the new changes, coordinate with the support team, and then continue working as per the updated instructions. This can be slightly time-consuming when handling large-scale operations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Bhuvneshwar S. Server Administrator 4.5 November 5, 2026 AI summary based on a full review Impact.com enhances partnership management by saving time and improving transparency through its centralized platform and automated processes. Some users may struggle with the complexity of initial setup and would benefit from clearer reporting and faster support. Log in to unlock the full review, detailed ratings, and pros & cons John H. Digital Marketing Strategist Used the software for: Less than 1 year ### "The cleanest affiliate interface" 4.0 July 24, 2019 Pros This platform is clean and offers years of experience built into the service. Affiliates and publishers alike will find many reasons to love Impact Radius for their affiliate program management. Cons Not as many affiliate opportunities available on this platform when compared with larger sites such as Commission Junction or Shareasale. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Marketing Associate Used the software for: 3-5 years ### "Radius Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 January 9, 2019 Overall, the platform does everything we need and is way more cost effective vs. CJ. Pros One stop shop for all affiliate needs. Easy to to manage multiple accounts in one place. Cons The set up team was helpful, but left many questions up in the air during the on boarding process. Recommend getting set up with someone state side vs. overseas during this process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Marketing Director Used the software for: 1-3 years ### "I just like the whole ecosystem " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 10, 2022 Pretty happy though I'm still working on getting more sales to justify the cost. Pros It does the job, and tracks. Yes, it's a bit more expensive than some of the others but if you use it right, it's still worth it. Also, I like Impact's ecosystem where it can connect to its other products and get more insight. Especially when it's to do with influencers (Activate) and finding other brands to write about you (Mediarails). Cons Cost. It's not as cheap as some of the others and there's a flat fee even if you get no sales. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director Used the software for: Less than 1 year ### "impact.com is sheer waste of money" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 4, 2025 Worst experience, Wasted money. only Automated responses, not proper support team to address the queries Pros Packing and nothing else, They are presenting it well, and sales guys pitch it very well for brands to get enrolled Cons Worst platform, They send only Junk Traffic. Big affiliate platform listed with them ask for additional listing fees. Without agreeing they keep charging brands and extending the contract , Demand fees to paid. Startups should not look at this platform , is sheer waste of money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Shady B. Founder Used the software for: 3-5 years ### "Commission payout delay" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 March 2, 2020 Never paid on time, as Impact never pushed their advertisers to fund their account, hence commission overdue for months Pros Ease of use, and the support team, nothing else other than that Cons I've been an affiliate partner with this company since 2016 and it worst i've ever worked with, If you dont want to get paid, this the platform that will pay your commission after a year and 100s of emails, This is the worst platform to work with comparing to Flexoffers Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Chavonne H. Blogger Used the software for: 3-5 years ### "One of my Favorite Affiliates" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 19, 2020 Pros As an affiliate marketer, I have found Impact to be very helpful. There are a wide range of companies to work with and I like the ad and deals that are available to help with promoting the companies and products. Cons I would like to be able to cash out at a lower rate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Jake K. Marketing Assistant Used the software for: Less than 1 year ### "Good for finding people to work with." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 March 11, 2019 My overall experience with Radius is great! I like how now after set up everything is right there for me. I love being able to see how everyone is doing right when I log into the software. This software has made my life easier and has made us work with people we may have never worked with without this software. Pros I like that this brings in the legal side with the tracking to allow me to be able to not worry about everything. This takes the load off my shoulders of managing everything in different places to putting it all in one. Cons What I like least about this software is how in the beginning it was hard to find everything that is needed and change over logos. It took awhile to figure all this out, but when I did it was well worth it and now easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/174265/Impact/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [PartnerStack vs impact.com](https://www.capterra.com/compare/161423-174265/PartnerStack-vs-Impact)