J2 Global

SugarSync

4 / 5 11 reviews


Average Ratings

11 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $7.49/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    No
  • Support
    Business Hours

Vendor Details

  • J2 Global
  • www.sugarsync.com/
  • United States

About SugarSync

SugarSync is a secure cloud storage solution trusted by millions of users worldwide. Easily back up, access, sync and share documents, photos, music, videos and more across any device. Have you ever been away from home or the office and realized that you needed a file on your computer? SugarSync puts all your files at your fingertips from any other computer or mobile device, enabling you to do more with your files while on the go.


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SugarSync Features

  • Backup Log
  • Backup Scheduling
  • Cloud Backup
  • Compression
  • Continuous Backup
  • Encryption
  • Incremental Backup
  • Local Server Options
  • Remote Server Options
  • Secure Data Storage
  • Web Access / Restoration
  • Audit Trail
  • Chat / Messaging
  • Collaboration
  • Document Management
  • Drag & Drop
  • Electronic Signature
  • Encryption
  • File Synchronization
  • Search
  • User Management
  • Version Control
  • Workflow Management

SugarSync Reviews Recently Reviewed!


Easy to Setup, Cheap Backup Solution

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It was super easy to setup, allows backing up of existing folders (as opposed to Box.com or Dropbox). We really like the version history.

Cons: I didn't find anything that we really disliked about SugarSync. It did everything we were looking for and more.

Was perfect, now not functioning well

Apr 05, 2018
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Pros: Can sync any folder, customizable by device. The ability to sync multiple devices across platforms is great, including mobile for true access anywhere. Copy public link is a great, easy way to send a file to someone.

Cons: Lately, the desktop app hogs tons of resources and seems like it's constantly using 30 or more % processor. While it wasn't always this way, it's not completely reliable in terms of keeping files synced- I've had issues with file versions getting mixed up after thinking/expecting they were in sync. This requires a app exit and restart to re-trigger the syncing process.

Good dropbox like solution but not as fast as others

Mar 31, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Pros: I really like the option to sync folders like dropbox and is easy to setup and share files with others.

Cons: I don't know if it was just me, but the web browser downloads were painfully slow. I had Google Fiber and it struggled

Solid product that got the job done

Mar 21, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality

Pros: I liked the ease of setting up everything. The online tutorial I found was super helpful and had everything done pretty quickly.

Cons: Ultimately, it didn't play nice with some of the other programs we were using. We found another solution that integrates well, but I would still recommend it if someone asked.

Capterra-loader

A great way to share files and keep them always updated, anywhere, anytime!

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: In addition to all the features that usually present this type of tools, such as a synchronization folder, share with collaborators, etc. This application allows backups and automatic synchronizations on all devices. Even upload files vía email. Additionally, you can save backup copies of your file structures to prevent accidental fatalities!

Cons: The bad thing, unlike similar ones, is that you can not edit the files online. You can edit them through a program on your computer, but as soon as the file is saved, it can be updated immediately and automatically in all the folders in which it is located. At least that's what they have ...

Capterra-loader

Use SugarSync for a year only because the sync client not work anymore in my PC.

Mar 12, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Make posible sync in easy form different files and folders in identical form that these seen in your PC, permit sync in multiples plataform (desktop, cloud, smartphone)

Cons: In my opinion, pay all month for this services is too expensive. Exist many other software that offer better conditions an are free.

I tried using this software in lieu of using Drop Box or Google Drive.

Mar 07, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: I liked that this software would keep your existing file structure so that it was basically like having your desktop available anywhere at anytime.

Cons: I didn't think the cost was worth it for the folder structure feature. And since it was a recurring charge, I decided to find another type of software to fit my needs.

Capterra-loader

Love sugarsync for 2 way syncing of files

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been using sugarsync for over 5 years and I absolutely love it! My files are backup automatically to the cloud and I can select which folders are backed up automatically and can even change this on multiple devices. I backup my cellphone, laptop and tablet with it and have never lost anything!

Overall: Love its usability and how it backs up all my files!

Sync across multiple machines

Feb 22, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interface is almost intuitive. The program keeps files (and folders) completely in Sync across Windows and MAC systems. Changes on one system appear on others. The Sync can be set so only certain folders are on a given system.

Overall: The ability to access and change a file from multiple systems and have the change propagated to multiple locations.

Mar 26, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 1.0/10 Not
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Aug 09, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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