Who Uses This Software?

Spambrella attracts customers and partners of all sizes. Spambrella target Managed Service Providers (resellers) and End User customers that require secure email communications.


Average Ratings

22 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Spambrella
  • www.spambrella.com/
  • Founded 2013
  • United Kingdom

About Spambrella

Spambrella protect thousands of end users and handle tens of millions of messages per day. Spambrella have a highly diversified customer base on a Global scale. Spambrella target large and mid-sized organizations across all major verticals including financial services, retail, manufacturing, aerospace and defense, healthcare, education and government. Spambrella also have success with the world's most recognised non-profits, retailers, aerospace & defense contractors, banks etc.


Spambrella Features

  • Allow / Block List
  • Audit Log
  • Email Archiving
  • Email Recovery
  • Email Routing
  • Encryption
  • Fraud Detection
  • Quarantine
  • Reporting & Statistics
  • Spam Filter
  • Data Recovery
  • Email Archiving
  • Email Monitoring
  • Queue Manager
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting / Blacklisting
  • Anti Spam
  • Anti Virus
  • Email Attachment Protection
  • Encryption
  • Policy Management
  • Quarantine
  • Reporting/Analytics
  • Whitelisting / Blacklisting

Spambrella Reviews Recently Reviewed!


Great platform for email protection.

Nov 21, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The service is great at filtering bad email as well as junk email out while allowing clean email though. I have used a few other options over the years and this is the best I have found.

Cons: Clients sometimes have trouble configuring their settings to how they want it to be. Or tag emails as approved when they shouldn't and need IT interaction to resolve. Maybe just ease of use or having a more clear way for clients to resolve basics on their own.

Overall: Great experience all around.

Vendor Response

by Spambrella on November 27, 2018

Brian, thank you for the fantastic review we are very grateful. We appreciate the feedback, if you find time please email your account manager so we can understand the user workflow a little more on your side. We'll see what can be worked with predefined user templates.

Spambrella - A good value for your money

Sep 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It doesn't require an arcane knowledge to set the Spam filtering up, the guides are straight to the point and support staff are very helpful. Functionality wise, in short: we do not get spammed. Thanks to Spambrella.

Archiving wise, the new solution is easy to use, searches well and fast and is by far the cheapest we could find at the time. Ten year retention rocks!

Cons: The previous, MX Logic backend made the old product an oposite of everything said above. Since moving onto Proofpoint, Spambrella had become 100% better.

Overall: Spambrella takes care of our email security and message archiving needs and does it seamlessly and at a reasonable cost.

Vendor Response

by Spambrella on September 06, 2018

Thank you for the great Spambrella review!

Robust, versatile, and reliable

Nov 27, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The reliability of the service and the level of protection that it provides. My spam levels immediately dropped to near zero. There are almost no false positives. And I'm easily able to customize the level of protection with whitelists, blacklists, and sensitivity settings. I'm also a big fan of the antivirus and URL scanning features.

Cons: The interface can be somewhat bewildering at first. The cost also seems a bit steep, but I haven't done thorough comparison shopping.

Vendor Response

by Spambrella on January 11, 2019

Thank you for the great Spambrella review!

Capterra loader

Spambrella Anti Spam

Sep 05, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I found spambrella to be easy to set up and has dramatically reduced the number of spam emails hitting our inboxes. It was easy to 'train' the software to release any genuine emails that were caught or add any spam that was not picked up. Within a couple of weeks of use virtually no spam arrived to our mailboxes.

Cons: There is not much to dislike. If it had better access to undelivered mail it could also be used as a backup mail server.

Overall: Spam and phishing emails are a growing problem for everyone I'm sure. I was personally getting hit by over 100 spam emails per day. Consequently important work emails can sometimes be overlooked as they get 'lost' within the spam. I now get a very low incidence of spam.

Vendor Response

by Spambrella on September 06, 2018

Hi David, thank you for the full and informative review on Spambrella services!

Spambrella is great

Jan 09, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What I like most about spambrella is all the features you get. Filtering, encryption, archiving and more!

Cons: One thing I don't like about spambrella, as of this writing, is a way to generate automatic reports at the end of the month. I did bring this up to the development team at spambrella and they said they have been working on that solution so hopefully we'll get that soon but other than that nothing to complain about.

Overall: Overall I have been very happy with spambrella. Support is really good and everything works as it should. Lots of features to play with and really good for re-sellers as well.

Vendor Response

by Spambrella on January 11, 2019

Chris, this is a wonderful review of Spambrella thank you! We wish you all possible success as a partner growing with the service in 2019 and beyond.

Capterra loader

Great mail filtering system

Jan 09, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to onboard my customers from another spam filtering system. Very fast and haven't had any downtime in the 9 months since I have moved to Spambrella.

When I have had to use support, responses where quick. Only small problems but quickly resolved

Cons: Not really any cons. Did take a little while getting used to the interface

Overall: I had to move all my customers from another filtering system with little notice.

Spambrella gave me a good value alternative and after I moved my customers I realised how bad the old solution I used was.

Contact with Sales and Support always been professional

Vendor Response

by Spambrella on January 10, 2019

Allen, thank you for a full and informative review.

Many thanks.

Capterra loader

Very easy to use and reliable.

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Works really well stopping spam and love the features.

Cons: None really? A little pricey maybe, but worth it.

Overall: Customer service has been great.

Vendor Response

by Spambrella on November 26, 2018

Bryan, thank you for the review it is greatly appreciated. We are working hard to increase value with further features and a new user interface will be arriving very soon!

Best regards!

Awesome product.

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very adaptable. Can handle multiple domains and domain aliases. Support always responds to requests.

Cons: Log search must be learn for new users. It is a little different from other spam filters. It is fine for me.

Overall: Effective Spam protection and Virus protection.

Vendor Response

by Spambrella on April 10, 2018

Hi Joe, thanks for the great feedback!

Great product for the money!

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great pricing, simple configuration, flexible feature sets.

Cons: Not being able to disable some emails sent to end-users. Having to wait for hourly cycle to catch updates and changes; would much prefer instant changes.

Overall: Spambrellas very fair pricing structure is especially good given the feature set we're given. Support has been responsive the very small number of times I've needed it.

Vendor Response

by Spambrella on January 10, 2019

Anthony, thank you for taking the time to review Spambrella it is very much appreciated.

Fabulous cloud managed platform

Jan 10, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Multi-tenant cloud management platform

Multi-customer interface

Powerful policy based inheritance

Granular control of powerful features

Cons: No major cons. I wish it was easier to handle aliases for primary email accounts.

Overall: We are a new Spambrella partner and we are deploying it to all of our customers using Office 365, Hosted Exchange, and Linux mail hosting customers. The management platform is quick to learn and effective and affordable. Our customers like it much better than previous spam filtering tools.

Vendor Response

by Spambrella on January 11, 2019

Dave, it is great to have you as a partner with Spambrella. Thank you for the great early review! We wish you every success.

The perfect compliment to Office 365

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The completeness of solution from filtering, scanning, encrypting and archiving, you can offer clients only what they need and add in the future.

Cons: The setup can be a bit time consuming, but expected for the level of security it provides.

Overall: All deployments thus far have been stable and the amount of malware and phishing emails gone from clients inboxes is amazing.

Vendor Response

by Spambrella on November 28, 2018

Hi Anthony, thank you for the full and informative feedback. We are happy that our MSP partner program is so well received! Keep up the great work!

Very satisfied

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of setup, maintain and use. Integration with O365.

Cons: The price, the logs are too light, support reactivity.

Vendor Response

by Spambrella on January 11, 2019

Hi François, I have emailed your Spambrella account manager who will be in contact to discuss the logs and support reactivity experience. Thank you for the review!

Set it and Forget it

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to setup and Good Performance. Emergency mail box is a very good feature.

Cons: The interface is a little bit confusing.

Vendor Response

by Spambrella on January 11, 2019

Yvonne, thank you so the review. Emergency inbox for email continuity will receive more feature upgrades in 2019 :)

Awesome rock solid service

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to configure and manage. Reports and logs are easy to understand

Cons: Some difficulty with certain email destinations but resolved by support always

Overall: Spam/phishing attacks are almost zero thanks to the great service

Vendor Response

by Spambrella on January 11, 2019

Hi Geraint, we greatly appreciate the feedback and review provided. We are very happy with the relationship and look forward to enabling you with further growth in the coming months/years!

Capterra loader

Solid Email Filter

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use. Great interface. Emergence mailbox is a good plus if we go down

Cons: limit to buying 3 user accounts when i only need one.

Overall: good experience.

Vendor Response

by Spambrella on November 26, 2018

Kevin, thank you for the review it is greatly appreciated!

Team made the move from Solarwinds very easy and smooth. Initial setup was done in minutes.

Apr 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Back to basics with point and click setup and configure, yet very strong in it's filter capabilities. The FAQ's are written in plain English anyone can follow them. No matter what time is here in OZ I always get a speedy reply from a very informed Support Team. Best thing though, my Customers didn't realise I had switched them over to a NEW Company until the first Digest came through, it had my logo attached which the previous digests didn't have.

Cons: Honestly have not found any Cons yet. So, all I can say is "it works for me" I will, however keep testing.

Vendor Response

by Spambrella on September 04, 2018

Thank you for the feedback Stephen it is greatly appreciated. We are pleased the migration from Solarwinds MSP mail was a painless one!

Polished and Powerful

Sep 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - The GUI is easy to use (see below) and clean

- Logging is robust, allowing me to quickly find messages that may be in question.

- Almost 0 customer issues with false positives or spam getting through

Cons: The GUI is a tiny bit weird, but once you figure it out it's a snap.

Overall: We resell Spambrella to our clients and they have always been very happy with the service.

Vendor Response

by Spambrella on September 05, 2018

Hi Maurice, thank you for the positive feedback. Greatly appreciated.

Capterra loader

Spambrella - Great protection

Jan 10, 2019
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: After doing tons of research, and searching dozens of reviews Spambrella won my business.

Cons: I think there could be a better user interface for managing accounts. I have about 5-10 individual company email accounts that I manage. Sometimes moving between them was a bit of a learning curve.

Overall: Overall Spambrella is a great service and traps the baddies. My customers thank me all the time about not getting near as much trash as they used to. Besides a learning curve on the admin software, its fine after you've set things up.

Vendor Response

by Spambrella on January 11, 2019

Hi Dale, thank you for the review it is appreciated.

Capterra loader

Massive Improvement On Previous Mail Filtering Solution

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Much easier to use and navigate than previous solution, and a lot stricter. Also, as we resell to our clients, invoicing and billing to our clients is a massive improvement on last supplier.

Cons: Nothing yet. I am yet to find anything I don't like, apart from having to fill this answer out with more than 40 characters! :-)

Overall: Excellent. Knowledgable staff who have been very helpful with the migration of all of our client domains.

Vendor Response

by Spambrella on January 11, 2019

Stuart, thank you for taking the time to review Spambrella. It is great to see your continued success and growth as a partner!

Thoughts on a Spambrella Trial

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Initial set-up and configuration were straightforward. Functionality of the daily reporting is much better than my current product.

Cons: Very little, actually. Branding is not as functional as perhaps it could be, but that is a minor nit-pick.

Overall: I'm very happy with my trial and will be moving my existing clients over to Spambrella over the next month or so.

Vendor Response

by Spambrella on January 11, 2019

Thank you for the review, if you are able to contact your Spambrella account manager to explain your branding points it would be greatly appreciated. We look forward to supporting you as another successful MSP partner.

Easy, seamless transfer from McAfee product, great setup support and follow up.

Apr 04, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: SMTP Auto-add Detected Alias Addresses and Auto-add New Users Detected via Outbound are very helpful. The fact that notifications of potential new users are sent is great, especially when close to max user licenses.

Cons: Really nothing negative to say. One additional feature that would be nice, the McAfee product had an option to send virus emails through to an administrator stripped of the virus attachment, with a "Virus Detected" subject tag without having to go to the web based UI.

Overall: Easy to use, comprehensive email spam and virus solution.

Vendor Response

by Spambrella on April 10, 2018

Hi Chris, thanks for the great review! We have noted your enhancement request.

Spam Solution

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: SImple console - ease of use - pricing is good

Cons: I generally hate spam, it annoys me we have to have a solution for this.

Overall: It has been positive, its a simple cost effective solution that works.

Vendor Response

by Spambrella on January 11, 2019

Hi Chris, thanks for the review. Greatly appreciated.