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Pros
It has been positive, its a simple cost effective solution that works.
Spambrellas very fair pricing structure is especially good given the feature set we’re given. Support has been responsive the very small number of times I’ve needed it.
Cons
It takes away the headache of thinking about spam.
The service from Spambrella lacks at times and because they are a reseller, there is one tier of lost control on the prof point platform.
"It takes away the headache of thinking about spam"
Pros: I'm not an expert in email security issues, but I always worried about being very aware of the safety of my email accounts since I have a personal and three professional ones. It was a headache not knowing for sure if the emails I received were licit, until a friend recommended Spambrella and I never had to worry again, I trust the software completely. It convinced me since I started the free trial. The best thing is that their prices are super affordable. Highly recommended!
Cons: It's not a deslike, it's more of a suggestion: could you develop something for iPhone? I wish I could install it on my cell phone too.
Vendor Response
"An ok service backed by a leading platform"
Overall: Providing mail security in today’s cyber environments is more essential and is a key differentiator from managing this yourself vs outsourcing it to a competitor offering the same solution. Spambrella were good during the sales phase however it wasn’t clear they were simply a reseller and therefore a step below the source. Getting timely and accurate support isn’t possible nor are features that proofpoint offer available to Spambrella customers.
Pros: The platform suits multi-tenant companies and allows the ability to resell/supply Mail Security professionally.
Cons: The platform is backed by proofpoint, who you can partner directly with. The service from Spambrella lacks at times and because they are a reseller, there is one tier of lost control on the prof point platform. It also seems to mean any development or escalation happens from Spambrella to proofpoint that delays features and support.
Vendor Response