--- title: "Spambrella Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Spambrella the right Email Management solution for you? Explore 42 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/174341/Spambrella/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Spambrella 4.8 (41) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Spambrella Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews CT Colin T DirectorFinancial Services, 2 - 10 employeesUsed the software for: 1-2 years. “Easy to use with high thresholds for spam filtering with various extra features“ February 17, 2023 ## Showing most helpful reviews Showing 1-25 of 41 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Technical Director Used the software for: 1-3 years ### "An ok service backed by a leading platform" September 17, 2019 4.0 Providing mail security in today’s cyber environments is more essential and is a key differentiator from managing this yourself vs outsourcing it to a competitor offering the same solution. Spambrella were good during the sales phase however it wasn’t clear they were simply a reseller and therefore a step below the source. Getting timely and accurate support isn’t possible nor are features that proofpoint offer available to Spambrella customers. Pros The platform suits multi-tenant companies and allows the ability to resell/supply Mail Security professionally. Cons The platform is backed by proofpoint, who you can partner directly with. The service from Spambrella lacks at times and because they are a reseller, there is one tier of lost control on the prof point platform. It also seems to mean any development or escalation happens from Spambrella to proofpoint that delays features and support. Review Source R Reviewer IT Product Manager Used the software for: 3-5 years ### "Good Product, Stellar Support" February 24, 2023 4.0 Email security and user protection continues to be a critical component of our service offering as an MSP. Having a partner that helps you out and keeps the performance of their service high means we look good in front of our clients. Spambrella has done a great job of landing us where we need to be and helping to guide us when needed. Pros The service works well and we're seeing constant improvements. For me, vendor support is critical. This is where Spambrella wins it for me. Between our account manager and the support team, it's been a great experience. Cons We've had issues with phishing detection and sometimes rules don't have the options you'd want. With the addition of the + packages, some of our issues may be resolved by upgrading accounts. Review Source R Reviewer Director, Technology Operations Used the software for: Less than 1 year ### "Bottom line - a really good product that still has some room to improve. " September 17, 2019 4.0 We looked into Spambrella to reduce the number of impersonation / CEO Fraud attacks we were receiving. We would receive daily phishing emails. We also wanted to cut down on the general spam junk we received. Even with phishing awareness training - my users were still making mistakes. Spambrella's trial made it nice to try out the system. The setup was fairly easy and straight forward with only a few hiccups. And support was quick and responsive and actually helpful. Pros I most liked that it was very easy to setup - the online help documentation was clear and concise and there was no expensive setup costs. Support was always available and responsive when I had questions. The admin itself had all of the features I could ask for and was easy to navigate and identify. And of course, it does what it was supposed to do which is it significantly cut back on phishing attacks. Our phishing emails have dropped since implementing Spambrella. Cons Two things need improvement before I'd be really thrilled with this product. 1 - The logs of quarantined/blocked emails needs to have a way to identify phishing attacks and other blocked email. The dashboard in beta shows some metrics to indicate how many of these attacks were blocked - but it isn't possible to see the detail of the email. I hear this is in the works though. 2 - I wish there were an Outlook plugin like their competitors. The only way a user can mark a received email as Spam is if I turn on a super-generic "this email was scanned for spam" footer that appears on every email - one that looks just like what real phishing attacks use to provide a malicious link. Ideally a button could be placed in Outlook to allow a user to communicate an email as an attack, or a spam, and so on. Review Source R Reviewer President Used the software for: I used a free trial ### "Spambrella Review" September 10, 2019 5.0 Things are going well and I am very happy with how much the product picks up spam. My inbox has never been so manageable before! It is pretty accurate right out of the gate about what is and isn't spam and with a little tweaking it is as close to perfect as possible. Pros \- Easy to get started with setup - Monthly billing available instead of having to come up with a years subscriptions - Product very good at catching spam Cons \- LDAP query ports have to be opened on the firewall Review Source R Reviewer Manager Melbourne Used the software for: 1-3 years ### "Review" September 17, 2019 5.0 Security Pros Very easy to use an interface is very Simple. It manages to pick up all most all dodgy emails so far. Cons The fact that IT admins are not able to inspect mail or the full message on behalf of the customer Review Source R Reviewer Director Used the software for: Less than 1 year ### "Spambrella Anti Spam" September 6, 2018 4.0 Spam and phishing emails are a growing problem for everyone I'm sure. I was personally getting hit by over 100 spam emails per day. Consequently important work emails can sometimes be overlooked as they get 'lost' within the spam. I now get a very low incidence of spam. Pros I found spambrella to be easy to set up and has dramatically reduced the number of spam emails hitting our inboxes. It was easy to 'train' the software to release any genuine emails that were caught or add any spam that was not picked up. Within a couple of weeks of use virtually no spam arrived to our mailboxes. Cons There is not much to dislike. If it had better access to undelivered mail it could also be used as a backup mail server. Review Source Bryan F. Systems/Network Administrator Used the software for: 3-5 years ### "Very easy to use and reliable. " November 26, 2018 5.0 Customer service has been great. Pros Works really well stopping spam and love the features. Cons None really? A little pricey maybe, but worth it. Review Source Allen B. Owner Used the software for: Less than 1 year ### "Great mail filtering system" January 10, 2019 5.0 I had to move all my customers from another filtering system with little notice. Spambrella gave me a good value alternative and after I moved my customers I realised how bad the old solution I used was. Contact with Sales and Support always been professional Pros Easy to onboard my customers from another spam filtering system. Very fast and haven't had any downtime in the 9 months since I have moved to Spambrella. When I have had to use support, responses where quick. Only small problems but quickly resolved Cons Not really any cons. Did take a little while getting used to the interface Review Source R Reviewer IT Manager Used the software for: 1-3 years ### "Solid Email Filter" November 26, 2018 5.0 good experience. Pros Easy to use. Great interface. Emergence mailbox is a good plus if we go down Cons limit to buying 3 user accounts when i only need one. Review Source Tiago M. Ownee Used the software for: Less than 1 year ### "Spambrella a really usefull tool for our security" July 10, 2023 5.0 Pros In our days anti spam is one of the most needed tools for our security in the web and spambrella got it all in it . Cons Xeams software is really easy to use what makes it a tool really usefull for our security , so i have no complaints for now Review Source AC Anthony C. Sales Engineer Used the software for: Less than 1 year ### "The perfect compliment to Office 365" November 28, 2018 5.0 All deployments thus far have been stable and the amount of malware and phishing emails gone from clients inboxes is amazing. Pros The completeness of solution from filtering, scanning, encrypting and archiving, you can offer clients only what they need and add in the future. Cons The setup can be a bit time consuming, but expected for the level of security it provides. Review Source R Reviewer IT Consultant Used the software for: Less than 1 year ### "Team made the move from Solarwinds very easy and smooth. Initial setup was done in minutes." April 19, 2018 5.0 Pros Back to basics with point and click setup and configure, yet very strong in it's filter capabilities. The FAQ's are written in plain English anyone can follow them. No matter what time is here in OZ I always get a speedy reply from a very informed Support Team. Best thing though, my Customers didn't realise I had switched them over to a NEW Company until the first Digest came through, it had my logo attached which the previous digests didn't have. Cons Honestly have not found any Cons yet. So, all I can say is "it works for me" I will, however keep testing. Review Source Christopher Ryan N. Marketing Manager Used the software for: Less than 1 year ### "Spam Solution" January 11, 2019 5.0 It has been positive, its a simple cost effective solution that works. Pros SImple console - ease of use - pricing is good Cons I generally hate spam, it annoys me we have to have a solution for this. Review Source R Reviewer Consultant Used the software for: 1-3 years ### "Well worth it, great support and easier to use than you think." March 2, 2023 5.0 Great, customer support was critical and the out of your support has worked with us and our clients very well Pros We required some hand holding whilst we trialed the software and support was excellent. Spambrella works well with our integrations and we also recommend to our customers. Cons Took a little getting used to and you have to invest some time manually blocking emails Review Source MW Matt W. Mr Used the software for: Less than 1 year ### "Spambrella - A great choice for MSPs" September 30, 2019 5.0 We're using Spambrella as one of the many security layers that we put in place and manage for our business clients. It has so far helped to fill a critical role in our layered security approach. It's very easy to use and to manage! Pros We were migrating from a different solution that was not performing well and was cumbersome to manage. Spambrella has been easy to set up and deploy for our clients. We also use it internally and our whole team has commented on how much better it is that the previous solution. A great feature is the email quarantine digests. We're all familiar with once a day email quarantine reports. With Spambrella we configure the digests to send every 4 hours. This way nothing sits in quarantine missed until the following day! Cons Honestly? The name. It's grown on me, but at first, Spambrella didn't give me the confidence or security vibe that we're used to in this industry. Now it doesn't phase me. We like it! Review Source VR Verified Reviewer Senior IT Analyst Used the software for: 3-5 years ### "Spambrella - A good value for your money" September 6, 2018 5.0 Spambrella takes care of our email security and message archiving needs and does it seamlessly and at a reasonable cost. Pros It doesn't require an arcane knowledge to set the Spam filtering up, the guides are straight to the point and support staff are very helpful. Functionality wise, in short: we do not get spammed. Thanks to Spambrella. Archiving wise, the new solution is easy to use, searches well and fast and is by far the cheapest we could find at the time. Ten year retention rocks! Cons The previous, MX Logic backend made the old product an oposite of everything said above. Since moving onto Proofpoint, Spambrella had become 100% better. Review Source VR Verified Reviewer Consultant Used the software for: 3-5 years ### "Robust, versatile, and reliable" November 30, 2018 5.0 Pros The reliability of the service and the level of protection that it provides. My spam levels immediately dropped to near zero. There are almost no false positives. And I'm easily able to customize the level of protection with whitelists, blacklists, and sensitivity settings. I'm also a big fan of the antivirus and URL scanning features. Cons The interface can be somewhat bewildering at first. The cost also seems a bit steep, but I haven't done thorough comparison shopping. Review Source R Reviewer Director Used the software for: 1-3 years ### "No frills decent Spam option" February 20, 2023 5.0 Pros Easy to use with high thresholds for spam filtering with various extra features Cons The menu and navigation on the filtering can be a little too simple when needed. Labelling could be better Review Source R Reviewer Director Used the software for: Less than 1 year ### "Migration of Clients to Spambrella" September 17, 2019 5.0 We were able to monthly bill with Spambrella, we migrated from Exclusive networks which weren't able to do this. Spambrella's product knowledge and support is excellent. Pros Ease of Use, Reliability of service, excellent spam / AV protection. Compliments 365 email services really well and integrates with Azure AD. Migration of existing AV / Spam provider very easy and quick user setup. Cons Would be good to be able to mix packages: for example you could have certain users with ability to Archive rather than having to put the whole company users on that level and therefore be more cost competitive. This is Microsofts model and would compliment even better. Review Source R Reviewer CEO Used the software for: 1-3 years ### "Very good" September 17, 2019 5.0 Pros Easy to setup and use. Reports are really great to pinpoint weaknesses. Cons Approving an item takes you to a website that just confirms your actions. (it adds an unnecessary step). Review Source R Reviewer IT Consultant Used the software for: 3-5 years ### "Great platform for email protection." November 27, 2018 5.0 Great experience all around. Pros The service is great at filtering bad email as well as junk email out while allowing clean email though. I have used a few other options over the years and this is the best I have found. Cons Clients sometimes have trouble configuring their settings to how they want it to be. Or tag emails as approved when they shouldn’t and need IT interaction to resolve. Maybe just ease of use or having a more clear way for clients to resolve basics on their own. Review Source R Reviewer Managing Director Used the software for: 3-5 years ### "More effective than any umbrella to protect your data!" May 15, 2019 5.0 Pros With an ever overloaded department, and with cybersecurity skills shortage getting worse securing the I.T infrastructure. Offloading the task of e-mail filtering to Spambrella has drammatically helped in the department's performance. Cons The only drawback in our case is that the service is hosted outside of our territory and thus out of the legal jurisdiction. Review Source R Reviewer IT Manager Used the software for: Less than 1 year ### "Better than the competition" September 18, 2019 4.0 My company gets thousands of spam/unwanted mails every day - many of them pornographic. I trialled several products before settling on this one, which was far more effective. It would be nice to be able to filter on my own criteria (to help stop phishing) but that doesn't seem to be possible Pros Effectiveness in blocking spam. Far better than others I tried Cons Admin interface isn't as intuitive as I'd like Review Source VR Verified Reviewer Writer Used the software for: 1-3 years ### "It takes away the headache of thinking about spam" October 1, 2020 5.0 Pros I'm not an expert in email security issues, but I always worried about being very aware of the safety of my email accounts since I have a personal and three professional ones. It was a headache not knowing for sure if the emails I received were licit, until a friend recommended Spambrella and I never had to worry again, I trust the software completely. It convinced me since I started the free trial. The best thing is that their prices are super affordable. Highly recommended! Cons It's not a deslike, it's more of a suggestion: could you develop something for iPhone? I wish I could install it on my cell phone too. Review Source R Reviewer Manager Used the software for: 3-5 years ### "Emergency Mailbox" September 17, 2019 5.0 Pros The Emergency Mailbox feature allow me to review and response incoming in the event of email server down. Cons The administrative portal interface is a little bit confusing. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.