# Recruit CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Recruit CRM the right Recruiting Agency solution for you? Explore 470 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/174348/Recruit-CRM/reviews --- Recruit CRM 4.9 (470) [View alternatives](https://www.capterra.com/p/174348/Recruit-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 14th, 2026 # Reviews of Recruit CRM Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews Nicky C DirectorStaffing and Recruiting, Self-employedUsed the software for: 6-12 months. “Also, there is a monthly rolling contract option which is refreshing when everyone else seems to want 12 months commitment. Since I've been with RecruitCRM, the development is huge and the new features just keep coming, they clearly have a drive for continuous improvement and it's needed in this era of AI.“ August 13, 2025 IP Isabelle P RecruiterStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “Not being able to accurately detect duplicate candidate profiles, no prompts to suggest what step or what features we should take“ February 9, 2026 SG Sasha G Talent Acquisition ManagerStaffing and Recruiting, 2 - 10 employeesUsed the software for: 1-2 years. “You can easily customize all fields and features for managing candidates and positions based on your needs -the level of customization is truly outstanding.“ December 7, 2025 TR Tony R Executive Recruiter and IT SupportStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “I thought we received two free credits each month with the Organic job posting plan, but they didn’t show up.“ February 10, 2026 Diego A TA HR Senior ConsultantStaffing and Recruiting, 11 - 50 employeesUsed the software for: Less than 6 months. “User access portal, integrated functions, candidate interview, candidate profile, features, and overall great platform“ May 13, 2026 TR Tony R Executive Recruiter and IT SupportStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “The AI features are a bit pricey, so we rarely use them.“ February 10, 2026 VG Victoria Skye G Operations PartnerHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months. “The tool itself does what you need it to, the speed at which data is migrated or updated is second to none, the logic behind how it can support your hiring efforts were really well thought out, it can help you manage your workflow, as well as revenue pipeline, they are open to custom automations that your business or industry may need and I cannot say enough about the people!!“ November 29, 2024 MG Marine G Operations ManagerIndividual & Family Services, 2 - 10 employeesUsed the software for: 6-12 months. “Also, we cannot link our Calendly calendars to our RecruitCRM calendar.“ September 30, 2025 ## Showing most helpful reviews Showing 1-25 of 470 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nicky C. Director Staffing and Recruiting Used the software for: 6-12 months ### "Great Product. " August 13, 2025 5.0 Pros Great functionality at a really reasonable price. Also, there is a monthly rolling contract option which is refreshing when everyone else seems to want 12 months commitment. Since I've been with RecruitCRM, the development is huge and the new features just keep coming, they clearly have a drive for continuous improvement and it's needed in this era of AI. The customer support is also brilliant, queries are answered very efficiently and my account manager is always happy to jump on a call when needed. It's fast becoming a one stop shop reducing the need for a huge tech stack, now including multichannnel outreach, linkedin messaging integrations, phone calling, data enrichment etc. Cons Honestly the only thing I would improve is the way in which you track opportunities under the "Deals" section. Firstly i don't usually call something a deal until it's closed, so the name is confusing to me. Also in this section you cannot separate contract vs permanent deals. I report on these differently. Due to these things, i haven't used this area much and still use a spreadsheet for tracking opportunities. Switched from [Loxo](https://www.capterra.com/p/165046/Loxo/) I felt like Loxo was comparatively very expensive, and whilst they claimed to have many tools, I wasn't getting any use from them. Review Source PA Paula A. Director Automotive Used the software for: Less than 6 months ### "Company Director " February 9, 2026 5.0 So far, I am very happy. I am sure we will figure out all the bells and whistles....and bugs, as we go. Thanks to the wonderful team at CRM, I feel confident that we are onto a winner here Pros The staff and the customer service is outstanding. We are still getting used to the system, but it has a lot more features than our old CRM. I like that everything can be done directly from the system and there is no switching between tabs Cons Because we are still getting used to the system, the screen can seem a little busy and you there are a LOT of columns in the KanBan view, but once we get to know what we are doing, I am sure we will figure out what works best for us and we can customise it further. I wish that we see more clients and candidates per page, it is a little frustrating having to load a new page all the time. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Ditto Hire](https://www.capterra.com/p/185492/Ditto-Hire/) Reason for choosing Recruit CRM I got a good feeling from the staff, I loved the demo and I thought the product was excellent Switched from [Placement Partner](https://www.capterra.com/p/254961/Placement-Partner/) I wanted a more modern system with more AI features and the ability to do everything from within the system Review Source SP Sam P. Managing Director Staffing and Recruiting Used the software for: Less than 6 months ### "Don't believe \[SENSITIVE CONTENT HIDDEN\], it's all a scam" October 21, 2020 1.0 The system looked great to begin with, the sales process was easy and there was lots of communication. They got way too greedy and have ruined a potentially awesome ATS/CRM by chasing quick bucks and not delivering what is promised. Pros It looked like it could do everything, but it can't, and the \[SENSITIVE CONTENT HIDDEN\] will gaslight you when you hold him to his word Cons I started speaking with the \[SENSITIVE CONTENT HIDDEN\], as part of my process to find a new ATS and CRM 3 months ago. He promised that RecruitCRM would be able to integrate with my usual job board API's to multi-post jobs and accept candidates, eliminating the need for BroadBean or another multi-poster. This functionality wasn't a feature when we started speaking, but I was promised numerous times that it would be available soon and delayed the implementation until this function was up and running. I spoke to \[SENSITIVE CONTENT HIDDEN\] today, and he told me that to multipost jobs from within RecruitCRM, I would have now have to buy credits from his supplier. This wasn't part of the original conversations, but he denies that vehemently, meaning that one us is lying. And I'm pretty sure it's not me... Reason for choosing Recruit CRM I wouldn't choose them if they were the only other option on the planet Review Source Response from Workforce Cloud Tech October 29, 2020 We're extremely sorry that your interaction with us while exploring new ATS systems left you with such a negative view. As a team, we work hard to make our customers happy & successful. All our 5-star reviews here attest to this endeavor. Recruit CRM is primarily an ATS+CRM and thus does not specialize in Commercial Job Distribution apart from the handful of free job boards we let our users auto-post jobs to. To help our customers, We have partnered with a Job Distribution company from The Netherlands that lets you buy premium ads on over 2000+ Job Boards & media channels across the world. Unfortunately, because the partner distributes the jobs, they do not let you bypass them and buy credits directly from multiple Job Boards while using their technology to publish jobs. We're extremely sorry if this was not clear during your demo of Recruit CRM. This was how this feature was always planned since we have no way to directly partner with 2000 Independent Job boards :( Diego A. TA HR Senior Consultant Staffing and Recruiting Used the software for: Less than 6 months ### "Great experience" May 13, 2026 5.0 Got me from struggling on a salesforce platform to really taking advantage of recruit functions, making work more efficient Pros User access portal, integrated functions, candidate interview, candidate profile, features, and overall great platform Cons Sometimes it can be a bit slow, but nothing serious; discovered that downloading the desktop version can make it a bit faster Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Found recruit a better fit to our needs. Review Source RG Robert G. Sales Director Staffing and Recruiting Used the software for: 2+ years ### "Best CRM ever!" October 31, 2025 5.0 Great product, and really great support. If you have a small question you have instant support! Great help of \[sensitive content hidden\]! Pros Its very customer friendly and you can shape it excectly how you want it. Everytime I think of an addon I would like to see in the system they already have it or are busy building it! Cons in comparison to other crm systems I used I cant think of any. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Recruit CRM easy and custome made and great support.. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) difficult and expensive and not customer friendly at all Review Source TR Tony R. Executive Recruiter and IT Support Staffing and Recruiting Used the software for: Less than 6 months ### "Organized Workflow and Outstanding Support" February 10, 2026 5.0 Overall, I’m happy with Recruit CRM. It keeps my files organized and helps me stay on top of my workflow. The support team has been outstanding — every time I reach out, they’re quick, patient, and genuinely helpful. Some features take a little time to get used to, and a few areas still feel a bit buggy, especially search, but that may be because I’m still learning the deeper functions. The AI features are also a bit pricey, so we don’t use them often, and I originally thought our plan included two free monthly credits with Organic job postings, but those didn’t appear. Even with those small challenges, the support behind the product makes a big difference and keeps the experience positive. Pros The support is AMAZING. Some features take a little time to get settled, but with support behind you, nothing feels impossible. Cons The AI features are a bit pricey, so we rarely use them. I thought we received two free credits each month with the Organic job posting plan, but they didn’t show up. Also, the search function feels a little buggy — though it might just be that I haven’t learned all the features yet. Alternatives considered [Manatal](https://www.capterra.com/p/181145/Manatal/) Reason for choosing Recruit CRM Supports the features i want and meets my everyday needs Review Source DH Dana H. Founder and Principal Non-Profit Organization Management Used the software for: 1-2 years ### "RCRM - Great option for search/staffing firms! " November 11, 2025 5.0 Great customer service...very responsive! I always get a response within a few minutes. I've worked with lots of other CRMs (Workable, Greenhouse, CATS) and RCRM is a great value. Pros Geared towards search/staffing firms Great search features for sourcing. Easy to move candidates through steps of the hiring process Cons I wish there were more templates or design options for Careers page. Branding with my website is limited. Switched from [CATS](https://www.capterra.com/p/45814/CATS/) CATS had limited functionality that I know get from RCRM Review Source MG Marine G. Operations Manager Individual & Family Services Used the software for: 6-12 months ### "intuitive and easy to navigate App" September 30, 2025 5.0 Good experience for candidate follow up, interviews setups, database searches using skills or tags. The simplicity of posting a job on 1 or more websites, with the use of job search engines partnerships. Pros Very intuitive, easy to navigate, multiple options for searching, customer support very reactive. Our dedicated agent is always here to help and issues are solved very rapidly. The setup of different fields was also quite simple to put in place. Cons The boolean search, which implies that everyone has filled their profile correctly, which is not always the case. I preferred the older version. Also, we cannot link our Calendly calendars to our RecruitCRM calendar. Switched from [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) RecruitCRM has a personalized and reactive customer support Review Source YR Yulissa R. Lead Recruiter Shipbuilding Used the software for: 6-12 months ### "Very good and easy-to-use CRM system" November 12, 2025 5.0 Overall, my experience with Recruit CRM has been great. It helps me stay organized, track candidates easily, and communicate effectively with clients. Pros I really like that Recruit CRM is very friendly for new users. The layout is simple and easy to navigate, even for someone who is just starting out. The tutorials and customer support are also very helpful when learning how to use each feature. Cons There’s nothing bad about Recruit CRM. It just felt a little difficult to use at the beginning, but once I got used to it, everything became very easy to manage. Alternatives considered [Expertrec Smart Search](https://www.capterra.com/p/155387/Expertrec-Search-Engine/) Reason for choosing Recruit CRM Price was very flexible for a start-up company. Review Source EA Eric A. Founder Staffing and Recruiting Used the software for: 6-12 months ### "Great tool" September 19, 2025 5.0 Great platform start ups with limited budget - RecruitCRM provides a trial period to get use to the system even before you commit Pros What I like most is the integration of the job page being able to be linked directly to your LinkedIN to draw candidates to apply which automatically saves their details on the database Cons I wish it would have been easy to access API to link direct job to website, as well as ability to delete old jobs Alternatives considered [SourceWhale](https://www.capterra.com/p/265497/SourceWhale/) Reason for choosing Recruit CRM Because the off the free trial I was able to test the product before subscribing Review Source VSG Victoria Skye G. Operations Partner Human Resources Used the software for: Less than 6 months ### "Best Applicant Tracking System on the market today!" November 29, 2024 5.0 FIVE STARS from day one. I honestly cannot fault them. Pros It is simply the BEST ATS we have found on the market today! The tool itself does what you need it to, the speed at which data is migrated or updated is second to none, the logic behind how it can support your hiring efforts were really well thought out, it can help you manage your workflow, as well as revenue pipeline, they are open to custom automations that your business or industry may need and I cannot say enough about the people!! A tool with real humans behind it, who KNOW what they are talking about?! It's true. I cannot recommend them or the tool enough :-) Cons None so far. A few things on our wish list, but I am confident that they will become a reality one day soon :-) Hint hint! Alternatives considered [Jobin.cloud](https://www.capterra.com/p/239384/Jobincloud/) Reason for choosing Recruit CRM We were so impressed by our initial demo we gave it a go! Review Source CB Charlie B. RecOps Human Resources Used the software for: 1-2 years ### "A constantly evolving tool" September 20, 2024 5.0 Always a pleasure to see new stuff coming ! Pros Recruit CRM is constantly evolving and the whole team is always very supportive. Cons Some feature yet to be enhanced are still a bit rigid, but it will be sorted out really soon I heard ! Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Recruit CRM Not enough feature for the ATS part. Candidates are not natively supported on Hubspot (at that time) Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Not enough contact with our CSM at Bullhorn Review Source SD Samuel D. Business development manager Information Technology and Services Used the software for: 1-2 years ### "great experience" August 19, 2024 5.0 Overall, I’m really impressed with this CRM. It’s specifically designed for recruiters and agencies, which makes it incredibly user-friendly for our needs Pros I’m a big fan of this CRM because it’s tailored specifically for recruiters and agencies, making it incredibly user-friendly for our needs. One of the standout features is the ability to create and manage pipelines, which allows you to track candidates throughout the entire recruitment process. You can quickly change the status of candidates as they move through different stages, keeping everything organized and up-to-date. Additionally, when you open job listings, there are a lot of customization options available, so you can adjust everything to fit the specific requirements of each role. Overall, it’s a powerful tool that simplifies and enhances the entire recruiting process. Cons There are a few features in the system that we don’t use, but that’s to be expected since every company has its own specific needs. What works for one might not be necessary for another. Every now and then, we do encounter some minor bugs, but it’s not a major issue because their customer service is always quick to respond and very helpful in getting things sorted out. They’re really committed to making sure everything runs smoothly, which makes a big difference in our overall experience with the platform. Switched from [MeisterTask](https://www.capterra.com/p/139990/MeisterTask/) we needed something more complex and made for our needs Review Source RH Rachel H. Owner Human Resources Used the software for: 6-12 months ### "Highly Recommend!" September 11, 2024 5.0 It's been great. I've been using it for about six months now. The system works well and gives me more than I need. Pros It's very intuitive. They've thought of everything from the perspective of the recruiter. Cons Nothing. The system works well. The training is comprehensive. Switched from [CATS](https://www.capterra.com/p/45814/CATS/) Recruit CRM is a more robust system. It works very well for me. Review Source JB Jack B. Managing Director Staffing and Recruiting Used the software for: Less than 6 months ### "Great tool" September 13, 2024 4.0 Pros The support and responsiveness from our Recruit CRM account exec has been great. This is a new tool for me and I like the simplicity and customization features. Cons I don't have any cons at this point. I have only been working with the tool for the past 2 months and so far so go. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Cost and features were better for our needs. Review Source BS Brittnay S. Resource Development Manager Construction Used the software for: Less than 6 months ### "Best we could find overall, and we're please, but still a work in progress" May 30, 2023 4.0 Pros The overall software is effective and we are pleased with it. We extensively researched different options for recruiting/applicant mgmt/CRM systems and this was by far the leader with a competitive pricepoint considering all the features. However, because it is a newer product and continuously being improved/updated, there are still many "works in progress" and items that need to be implemented and/or improved, some more "critical" than others. Still, overall it's effective and does what we need, for the most part. I will also add that their customer service is SUPERB! They are always willing to assist and walk you through any questions or issues and they respond quickly every time. I do wish they had some type of comprehensive intro/onboarding documentation to help get you started and act as a reference point and overview of all the different features and system options, but they did say this was something they planned to develop so hopefully we'll see it in the future. Cons A big downfall for us is the lack of a clearly documented user guide or any type of easily accessible reference point to help begin using the software. The resume formatter is also a feature that we were excited to use and unfortunately learned does not work as expected. The Outlook email connection works, but your mailbox is entirely unorganized and you can't easily view your folders, which does make it more of a pain to actually use. Another big one for us is the limited dashboard and reporting options as they really focus primarily on the clients, and not on the actual jobs we're working on or candidates we're dealing with. But even with these and a few other pain points, after demoing SEVERAL options and considering some of the other more well-known names, Recruit CRM was the clear winner and does blow the competition out of the water. Plus, the superior customer service and continued updating and taking into account of user feedback, definitely makes us feel that we made the right choice and we are satisfied and happy with our decision. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[TRAFFIT](https://www.capterra.com/p/184186/TRAFFIT/)[Tellent Recruitee](https://www.capterra.com/p/140650/Recruitee/)[iSmartRecruit](https://www.capterra.com/p/143592/iSmartRecruit/)[Recruiterflow](https://www.capterra.com/p/165636/Recruiterflow/) Reason for choosing Recruit CRM The features, multiple systems all in one (ATS, CRM, Position Management, etc), price point, no long term commitments, continued updates and customer-focused improvements....it's a very effective and robust product as it stands currently, and we're definitely looking forward to the continued updates and feature fixes and new add-on's/implementations! :) Switched from [RESUMate](https://www.capterra.com/p/10268/RESUMate/) Resumate is a great option for basic recruiting and is actually a very powerful resume database with seriously powerful search capabilities (if you need something basic, Resumate is AWESOME and the lifetime license is something you cannot beat), however, in terms of a day to day full on ATS and Recruiting tool, it was just far too antiquated and the updated version was very costly and still ages behind the competition. Review Source YY Yash Y. HR MANAGER- IT Computer & Network Security Used the software for: 1-2 years ### "Really Helps Recruiters" September 20, 2025 5.0 Overall, my experience has been really good. Recruit CRM has cut down a lot of manual work for me and made it so much easier to track candidates and clients in one place. I appreciate that the company keeps rolling out updates and listens to user feedback. Yes, there are a couple of areas to improve, but it’s definitely become a tool I rely on daily. Pros What I like the most is how simple and easy it is to use. The interface feels clean, and my team didn’t take long to get used to it. The customer support team is honestly one of the best parts they’re super quick to respond and always willing to help. I also enjoy how flexible the system is when it comes to setting up pipelines and reports. Cons One thing I feel is missing is an assessment tool within the platformit would really make things smoother. Also, the workflow automation features are a bit on the expensive side when you compare it to options like NH8. Review Source HY Harsh Y. People Ops Manager Human Resources Used the software for: Less than 6 months ### "Recruitment Made Simple with Recruit CRM" September 19, 2025 5.0 Overall, my experience has been very positive. Recruit CRM has made my daily workflow easier, more organized, and less stressful. I feel more confident managing candidates and tasks, and I really appreciate the great customer support. Pros It’s very user-friendly and makes managing my recruitment process much smoother. Setting it up was simple, and the support from the team was excellent they walked me through everything step by step. The automation features save me a lot of time. Cons Currently, I wish there was an in-app calling feature within India. That would make it even more powerful. Hopefully, this gets added soon. Review Source DG Diana G. Recruiter Human Resources Used the software for: Less than 6 months ### "Recruit CRM Feedback" February 12, 2025 5.0 It's fine. I like it, although I had no experience with it before is user friendly and trustworthy. Pros The posibility to track candidates, add them to hot lists, assign tasks, and manage back and forth the candidates's pool among the different statuses. Cons I would love to have the possibility to integrate prescreening questions and scores, to easily check up when there is a high volume of candidates in the candidate's pool. Review Source KR Karin R. Director Operations and Talent Human Resources Used the software for: Less than 6 months ### "RecruitCRM - Every Recruitment agencies dream CRM Tool" August 11, 2025 5.0 Overall experience always helpful, provide insightful and up to date information of the industry. Understands the industry therefore easy to communicate if changes or assistance is required. Pros RecruitCrm specifically focusses on the recruitment industry. The system is easy to use and addons can be done to optimize service delivery, communication and productivity Cons Do not experience any challenges with Recruit CRM. Sometimes slow but that you find with all systems. Review Source RP Riya P. HR manager Staffing and Recruiting Used the software for: 1-2 years ### "Excellent Recruitment CRM" February 26, 2025 5.0 Excellent Recruitment CRM! I've been using Recruit CRM for almost two years now and highly recommend it. The customer service is outstanding—they respond via chat within minutes, ensuring help is always available. Our account manager is always accommodating and readily jumps on a call whenever needed. Pros I really like the AI feature as it helps me alot Cons The free job board posting is very limited Review Source rR rafael R. BDM Professional Training & Coaching Used the software for: Less than 6 months ### "Good product" February 13, 2025 5.0 Pros easy to use, click-friendly, efficient tool Cons History of clients dissapears when you change them to another position Review Source JM João M. Founder and Headhunter Staffing and Recruiting Used the software for: Less than 6 months ### "Great cost-benefit CRM/ATS that’s always looking to improve!" November 12, 2024 5.0 I’m very happy with Recruit CRM and confident that the system will continue to improve. Excellent cost-benefit. Pros Customizable and user-friendly, with 24/7 IT support that’s always eager to improve. Cons I would like the option to include interview or meeting notes directly within each event, as well as dropdown menus that filter options based on previous selections. For example, if I select 'Finance' in one field while speaking to a candidate, the next dropdown should display only finance-related roles rather than roles from all disciplines Review Source BH Briana H. Talent Acquisition Manager Human Resources Used the software for: 2+ years ### "Nice tool for Recruitment" October 22, 2024 4.0 Pros Usability, easy overviews of candidate profiles Cons Reporting function and filters, it’s not as straight forward as I would expect reporting to be. Not always clear where to go to find certain reports. Review Source DH Daniel H. Senior recruiter Human Resources Used the software for: Less than 6 months ### "Recruit CRM Review - Latin america" August 19, 2024 5.0 Amazing, The fact of how simple it is to use it, also the presentation and colors, you really don't need to be an expert to be able to navigate it, which is how every system should be, friendly Pros The fact of how simple it is to use it, also the presentation and colors, you really don't need to be an expert to be able to navigate it, which is how every system should be, friendly Cons There is only one little bug, the green light that each candidate has to be seen by the client goes on when you click parse and assign, that should be correct it, it also happens with other buttons, the greenlight should turn on ONLY when you click on it, should not get turned on when clocking other things Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.