--- title: "Recruit CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Recruit CRM the right Recruiting Agency solution for you? Explore 478 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/174348/Recruit-CRM/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Recruit CRM 4.9 (478) [View alternatives](https://www.capterra.com/p/174348/Recruit-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Recruit CRM Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews SG Sasha G Talent Acquisition ManagerStaffing and Recruiting, 2 - 10 employeesUsed the software for: 1-2 years. “You can easily customize all fields and features for managing candidates and positions based on your needs -the level of customization is truly outstanding.“ December 7, 2025 IP Isabelle P RecruiterStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “Not being able to accurately detect duplicate candidate profiles, no prompts to suggest what step or what features we should take“ February 9, 2026 Diego A TA HR Senior ConsultantStaffing and Recruiting, 11 - 50 employeesUsed the software for: Less than 6 months. “User access portal, integrated functions, candidate interview, candidate profile, features, and overall great platform“ May 13, 2026 TR Tony R Executive Recruiter and IT SupportStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “I thought we received two free credits each month with the Organic job posting plan, but they didn’t show up.“ February 10, 2026 VG Victoria Skye G Operations PartnerHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months. “The tool itself does what you need it to, the speed at which data is migrated or updated is second to none, the logic behind how it can support your hiring efforts were really well thought out, it can help you manage your workflow, as well as revenue pipeline, they are open to custom automations that your business or industry may need and I cannot say enough about the people!!“ November 29, 2024 ES Erika S Talent ConsultantHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months. “CV parsing is not very precise, ai tools not very precise in feedback.“ November 14, 2025 Nicky C DirectorStaffing and Recruiting, Self-employedUsed the software for: 6-12 months. “Also, there is a monthly rolling contract option which is refreshing when everyone else seems to want 12 months commitment. Since I've been with RecruitCRM, the development is huge and the new features just keep coming, they clearly have a drive for continuous improvement and it's needed in this era of AI.“ August 13, 2025 TR Tony R Executive Recruiter and IT SupportStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “The AI features are a bit pricey, so we rarely use them.“ February 10, 2026 ## Showing most helpful reviews Showing 1-25 of 478 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chris P. Marketing and Sales Director Marketing and Advertising Used the software for: 6-12 months ### "A Reliable, User-Friendly CRM with Strong Support" October 30, 2025 5.0 Overall, our experience has been very positive. Recruit CRM has become a daily tool for us, and it’s had a real impact on how we manage jobs, candidates, and clients. Even though there are some added costs for tailoring it to our exact needs, the benefits far outweigh the downsides. It’s been a great fit for our team and has helped simplify our process. Pros We’ve really enjoyed using Recruit CRM at RadiologyJobs.com and rely on it every day. The interface is clean and intuitive, which makes it easy for our team to navigate. The overall functionality has been a real blessing for keeping our workflow organized, and their service and support have been excellent whenever we’ve needed help. Cons The platform can feel a bit limited without significant customization, and some of those customizations (like building out KPI tracking and custom fields) require additional costs. While not a dealbreaker, it does mean you need to invest more if you want to go beyond the core features. Switched from [Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/) We switched from Taleo because it was too limited for our needs. It lacked modern features and flexibility, and couldn’t keep up with the way we manage recruiting today. Recruit CRM offered a much more user-friendly interface, stronger functionality, and the ability to customize our workflows so we could actually scale and improve efficiency. Review Source SG Sasha G. Talent Acquisition Manager Staffing and Recruiting Used the software for: 1-2 years ### "A Powerful, Flexible, and User-Friendly ATS" December 7, 2025 5.0 I really enjoy using Recruit CRM: it’s efficient, intuitive, and genuinely supports my daily workflow. Pros An excellent system that delivers value from every angle. You can easily customize all fields and features for managing candidates and positions based on your needs -the level of customization is truly outstanding. The platform is very intuitive, and whenever questions come up, the support team is extremely responsive, helpful, and professional. One of the standout advantages is the analytics module: you can build almost any report you need in a simple and efficient way. Bottom line: the system saves time and money, is very easy to use, and is priced fairly. Highly recommended for independent headhunters as well as recruitment agencies. Cons The permissions setup is only available in the higher-tier subscription plan. I also wish there were an annual plan that doesn’t require increasing the credit card limit - meaning a yearly subscription paid in monthly installments. This would make it easier for us to upgrade to a higher-tier annual plan. \*The system doesn’t support switching text direction from right to left when writing in Hebrew. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Reason for choosing Recruit CRM RecruitCRM is more user-friendly, visually pleasant system, at a more reasonable price for us Review Source SP Sam P. Managing Director Staffing and Recruiting Used the software for: Less than 6 months ### "Don't believe \[SENSITIVE CONTENT HIDDEN\], it's all a scam" October 21, 2020 1.0 The system looked great to begin with, the sales process was easy and there was lots of communication. They got way too greedy and have ruined a potentially awesome ATS/CRM by chasing quick bucks and not delivering what is promised. Pros It looked like it could do everything, but it can't, and the \[SENSITIVE CONTENT HIDDEN\] will gaslight you when you hold him to his word Cons I started speaking with the \[SENSITIVE CONTENT HIDDEN\], as part of my process to find a new ATS and CRM 3 months ago. He promised that RecruitCRM would be able to integrate with my usual job board API's to multi-post jobs and accept candidates, eliminating the need for BroadBean or another multi-poster. This functionality wasn't a feature when we started speaking, but I was promised numerous times that it would be available soon and delayed the implementation until this function was up and running. I spoke to \[SENSITIVE CONTENT HIDDEN\] today, and he told me that to multipost jobs from within RecruitCRM, I would have now have to buy credits from his supplier. This wasn't part of the original conversations, but he denies that vehemently, meaning that one us is lying. And I'm pretty sure it's not me... Reason for choosing Recruit CRM I wouldn't choose them if they were the only other option on the planet Review Source Response from Workforce Cloud Tech October 29, 2020 We're extremely sorry that your interaction with us while exploring new ATS systems left you with such a negative view. As a team, we work hard to make our customers happy & successful. All our 5-star reviews here attest to this endeavor. Recruit CRM is primarily an ATS+CRM and thus does not specialize in Commercial Job Distribution apart from the handful of free job boards we let our users auto-post jobs to. To help our customers, We have partnered with a Job Distribution company from The Netherlands that lets you buy premium ads on over 2000+ Job Boards & media channels across the world. Unfortunately, because the partner distributes the jobs, they do not let you bypass them and buy credits directly from multiple Job Boards while using their technology to publish jobs. We're extremely sorry if this was not clear during your demo of Recruit CRM. This was how this feature was always planned since we have no way to directly partner with 2000 Independent Job boards :( Colleen M. Chief People Officer Accounting Used the software for: 1-2 years ### "These folks know recruiting! " November 10, 2025 5.0 It's been great. The amount of customer satisfaction calls was a bit extreme, but I do like how responsive they are when occasional hiccups happen. Pros Ease of use. Thoroughly thought out roadmap for recruiters. Secure - constant updates and accessible customer service. Enjoy the look and feel of the tool. Has made my life easier. Cannot find anything to complain about. Cons I don't have anything to point out. It's been a really great tool for us. I highly recommend using Recruit CRM! Alternatives considered [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/) Reason for choosing Recruit CRM We needed something to house our own recruiting business needs. Something that was independent from LinkedIn. Review Source EL Eric L. Director of Brand and Strategy Staffing and Recruiting Used the software for: 6-12 months ### "The best experience" November 12, 2025 5.0 We moved a very large database from an antiquated ATS and the migration process was detailed and handled with non-stop, dedicated, and priority support. And Recruit CRM's support has continued beyond the primary move. I will also highly commend Recruit on being so attentive and open to our requests in support and development that their lead developers have been present on calls with our team. In my 20+ years working with software services, this is a first. Very impressed. We hope to be with Recruit CRM for decades to come. Pros Recruit CRM is a superbly thought out system with endless room to grow. Its record management system is slick and intuitive. The API is so very well thought out and easy to work with. It's been a true joy to develop our external application integrations with Recruit CRM. Cons Their credit system is a bit frustrating at times. I'd prefer some optional service tiers to include the most important internal tools rather than making everything reliant on credit purchases. At times, it feels like anything you want to do "just takes a few more credits". Alternatives considered [Loxo](https://www.capterra.com/p/165046/Loxo/) Reason for choosing Recruit CRM Loxo seemed heavily focused on their candidate sourcing database than their toolset. Our recruiters better understood and were more comfortable using the Recruit CRM UI. Switched from [CATS](https://www.capterra.com/p/45814/CATS/) CATS was purchased by TopEchelon and then completely expired. We also did not see any future development intentions for the platform and it had fell drastically behind more current platforms. Review Source Vitaliy S. Managing Director Staffing and Recruiting Used the software for: 2+ years ### "Great system" October 28, 2025 5.0 Very positive experience on a platform that solves all recruitment consultant problems. Its very quick to add clients or candidates into the system. It provides all the tools to source candidates or manage them through the recruitment cycle. Pros It is very thought-through, feels very intuitive. The support team is very responsive, with any difficulties are handled promptly. New features and improvements are introduced regularly. Easy to navigate candidate search system. Cons The AI and data enrichment elements can be improved upon. Data Enrichment does not always provide accurate data. AI sourcing, while great, can also have inaccuracies (like in all AI instances currently). Alternatives considered [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Manatal](https://www.capterra.com/p/181145/Manatal/) Reason for choosing Recruit CRM It felt more natural, easier to use. It has features that competitors at the time did not have. Switched from [Voyager Infinity](https://www.capterra.com/p/87313/Infinity/) We needed a more modern, more reliable solution Review Source PA Paula A. Director Automotive Used the software for: Less than 6 months ### "Company Director " February 9, 2026 5.0 So far, I am very happy. I am sure we will figure out all the bells and whistles....and bugs, as we go. Thanks to the wonderful team at CRM, I feel confident that we are onto a winner here Pros The staff and the customer service is outstanding. We are still getting used to the system, but it has a lot more features than our old CRM. I like that everything can be done directly from the system and there is no switching between tabs Cons Because we are still getting used to the system, the screen can seem a little busy and you there are a LOT of columns in the KanBan view, but once we get to know what we are doing, I am sure we will figure out what works best for us and we can customise it further. I wish that we see more clients and candidates per page, it is a little frustrating having to load a new page all the time. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Ditto Hire](https://www.capterra.com/p/185492/Ditto-Hire/) Reason for choosing Recruit CRM I got a good feeling from the staff, I loved the demo and I thought the product was excellent Switched from [Placement Partner](https://www.capterra.com/p/254961/Placement-Partner/) I wanted a more modern system with more AI features and the ability to do everything from within the system Review Source JM Jeff M. Co Founder Staffing and Recruiting Used the software for: 1-2 years ### "STEM DTS Recruit CRM Experience " May 13, 2026 5.0 Excellent Overall experience. Rafeala has been an excellent Customer Success Manager. When anything does occur she is quick with response , next steps , and overall outcome. Pros From an ease of use perspective and user interface , Recruit CRM is the top system I've utilized over 25+ Years Cons Still early from a system perspective, as long as company continues to invest in features this will not stay a CON Alternatives considered [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Loxo](https://www.capterra.com/p/165046/Loxo/) Reason for choosing Recruit CRM cost point vs long term growth vs ease of use Switched from [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) When evaluating we were looking for a full service system at a reasonable price point that would grow with us. Review Source Nicky C. Director Staffing and Recruiting Used the software for: 6-12 months ### "Great Product. " August 13, 2025 5.0 Pros Great functionality at a really reasonable price. Also, there is a monthly rolling contract option which is refreshing when everyone else seems to want 12 months commitment. Since I've been with RecruitCRM, the development is huge and the new features just keep coming, they clearly have a drive for continuous improvement and it's needed in this era of AI. The customer support is also brilliant, queries are answered very efficiently and my account manager is always happy to jump on a call when needed. It's fast becoming a one stop shop reducing the need for a huge tech stack, now including multichannnel outreach, linkedin messaging integrations, phone calling, data enrichment etc. Cons Honestly the only thing I would improve is the way in which you track opportunities under the "Deals" section. Firstly i don't usually call something a deal until it's closed, so the name is confusing to me. Also in this section you cannot separate contract vs permanent deals. I report on these differently. Due to these things, i haven't used this area much and still use a spreadsheet for tracking opportunities. Switched from [Loxo](https://www.capterra.com/p/165046/Loxo/) I felt like Loxo was comparatively very expensive, and whilst they claimed to have many tools, I wasn't getting any use from them. Review Source TR Tony R. Executive Recruiter and IT Support Staffing and Recruiting Used the software for: Less than 6 months ### "Organized Workflow and Outstanding Support" February 10, 2026 5.0 Overall, I’m happy with Recruit CRM. It keeps my files organized and helps me stay on top of my workflow. The support team has been outstanding — every time I reach out, they’re quick, patient, and genuinely helpful. Some features take a little time to get used to, and a few areas still feel a bit buggy, especially search, but that may be because I’m still learning the deeper functions. The AI features are also a bit pricey, so we don’t use them often, and I originally thought our plan included two free monthly credits with Organic job postings, but those didn’t appear. Even with those small challenges, the support behind the product makes a big difference and keeps the experience positive. Pros The support is AMAZING. Some features take a little time to get settled, but with support behind you, nothing feels impossible. Cons The AI features are a bit pricey, so we rarely use them. I thought we received two free credits each month with the Organic job posting plan, but they didn’t show up. Also, the search function feels a little buggy — though it might just be that I haven’t learned all the features yet. Alternatives considered [Manatal](https://www.capterra.com/p/181145/Manatal/) Reason for choosing Recruit CRM Supports the features i want and meets my everyday needs Review Source AQ Alheli Q. Operations and Marketing Manager Staffing and Recruiting Used the software for: 1-2 years ### "An ideal tool for recruitment" December 9, 2024 5.0 It's a great tool, perfect for our recruitment needs, both from an operational and headhunting perspective. Need to explore more the business development features. Pros Constantly updated, great customer service Cons What I like least is that sometimes it does not refresh well and you have to get in and out. Alternatives considered [Teamtailor](https://www.capterra.com/p/144801/Teamtailor/) Reason for choosing Recruit CRM Was very user-friendly for a company that has never used it before Review Source BS Brittnay S. Resource Development Manager Construction Used the software for: Less than 6 months ### "Best we could find overall, and we're please, but still a work in progress" May 30, 2023 4.0 Pros The overall software is effective and we are pleased with it. We extensively researched different options for recruiting/applicant mgmt/CRM systems and this was by far the leader with a competitive pricepoint considering all the features. However, because it is a newer product and continuously being improved/updated, there are still many "works in progress" and items that need to be implemented and/or improved, some more "critical" than others. Still, overall it's effective and does what we need, for the most part. I will also add that their customer service is SUPERB! They are always willing to assist and walk you through any questions or issues and they respond quickly every time. I do wish they had some type of comprehensive intro/onboarding documentation to help get you started and act as a reference point and overview of all the different features and system options, but they did say this was something they planned to develop so hopefully we'll see it in the future. Cons A big downfall for us is the lack of a clearly documented user guide or any type of easily accessible reference point to help begin using the software. The resume formatter is also a feature that we were excited to use and unfortunately learned does not work as expected. The Outlook email connection works, but your mailbox is entirely unorganized and you can't easily view your folders, which does make it more of a pain to actually use. Another big one for us is the limited dashboard and reporting options as they really focus primarily on the clients, and not on the actual jobs we're working on or candidates we're dealing with. But even with these and a few other pain points, after demoing SEVERAL options and considering some of the other more well-known names, Recruit CRM was the clear winner and does blow the competition out of the water. Plus, the superior customer service and continued updating and taking into account of user feedback, definitely makes us feel that we made the right choice and we are satisfied and happy with our decision. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[TRAFFIT](https://www.capterra.com/p/184186/TRAFFIT/)[Tellent Recruitee](https://www.capterra.com/p/140650/Recruitee/)[iSmartRecruit](https://www.capterra.com/p/143592/iSmartRecruit/)[Recruiterflow](https://www.capterra.com/p/165636/Recruiterflow/) Reason for choosing Recruit CRM The features, multiple systems all in one (ATS, CRM, Position Management, etc), price point, no long term commitments, continued updates and customer-focused improvements....it's a very effective and robust product as it stands currently, and we're definitely looking forward to the continued updates and feature fixes and new add-on's/implementations! :) Switched from [RESUMate](https://www.capterra.com/p/10268/RESUMate/) Resumate is a great option for basic recruiting and is actually a very powerful resume database with seriously powerful search capabilities (if you need something basic, Resumate is AWESOME and the lifetime license is something you cannot beat), however, in terms of a day to day full on ATS and Recruiting tool, it was just far too antiquated and the updated version was very costly and still ages behind the competition. Review Source DM Danesh M. Operations Director Human Resources Used the software for: 1-2 years ### "Recruit CRM - small business perspective" June 23, 2024 5.0 Pros The user interface - was clear and logical and easy to understand with categories and options intuitively laid out and options easily accessible. The ability to customise each of the key categories - Companies, Contacts, Candidates, Jobs, Deals -- is helpful, as well as laying out the sections as one wants, plus the ability to hide/display system fields and custom fields as well. Makes using the product all that much easier. Additionally, the ability to connect the system with automation tools like Zapier or Integrately via the API has been a huge time saver, and this in addition to the in-house, Recruit CRM, lead integration and automation services. The workflow is good too, with a number of options to get candidates into and manage them through the system; with a good CV parsing tool, LinkedIn Chrome extension, plus a great resume formatter. The Tasks and Meetings manager, and the associated carousel, is extremely helpful too for managing workload and flow. There are additional built in tools available (sequences to automate communications for example/workflow), plus additional ones too but currently not using them so cannot provide more details. Lastly, communication from the team is regular with good information provided, the support is great, the team warm and friendly, and queries answered very quickly. All this coupled with a clear plan to upgrade/improve the system with an ability to make suggestions. Cons The reporting module -- currently it shows key information but the only issue is it's not entirely customizable, and one is "limited" to the options provided. I understand this is being worked on/upgraded and I'm looking forward to be able to set up multiple, customised reports. Alternatives considered [Recruiterflow](https://www.capterra.com/p/165636/Recruiterflow/)[Manatal](https://www.capterra.com/p/181145/Manatal/)[JobAdder](https://www.capterra.com/p/135918/JobAdder/) Switched from [Firefish](https://www.capterra.com/p/226344/Firefish/) Primarily due to a dated and clunky UI, plus an inability to connect to automation tools. Review Source GK Glenn K. Product Manager Information Technology and Services Used the software for: 1-2 years ### "Accelerated our Talent placement offering" September 20, 2021 5.0 One thing that I didn't get to mention is the level of customer service we have received. I never had an issue that was not responded to at least within 12 hours, often, I get a response within minutes or hours, depending on business hours. Not only would there be a response, but a resolution would be quickly reached in a thoughtful and concise manner. Overall, it's been great to work with/ partner with the RCRM team. They have truly expanded our ability to place candidates and has had major consequences to our revenue. Pros Candidate Status Tracking by Job and the Job Posting features were the most critical features when we started off. We needed a quick, efficient, and cost effective mechanism to intake candidates and move them through a basic recruitment pipeline. We have evolved since our initial use and heavily use the API to assist in the customization of experiences for our Clients and candidates. RCRM is still the foundation of how we track Jobs, candidates, candidate communications, etc. We have a small team that is able to handle a relatively large workload, which is all made possible by this software. Cons Now that there is an API that is regularly improving, there is not much we dislike about this software. It provides all our basic needs and the API helps us reach beyond that. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[Trakstar Hire](https://www.capterra.com/p/111908/Recruiterbox/) Reason for choosing Recruit CRM It was mainly a factor of features required and cost. We did not necessarily need a large number of features, only what we needed to process candidates, post jobs and the means to use an API to customize things to our requirements. Review Source VR Verified Reviewer Tech Talent Acquisition Specialist Human Resources Used the software for: 6-12 months ### "A very good ATS for recruiting agencies !" March 21, 2023 5.0 Pros The product is quite easy to use, with useful features and easy-to-follow paths. Moreover, the support is really reactive and efficient ! Cons Candidate follow-ups are not always easy : the KANBAN view is not really easy to access quickly, and the sorting of applicants is not really convenient to use and quickly treat them Alternatives considered [Teamtailor](https://www.capterra.com/p/144801/Teamtailor/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Switched from [tool4staffing](https://www.capterra.com/p/200804/tool4staffing/) The product was way too buggy, it was a giant mess in term of scraping and information sorting, updates were really heavy with big changes without any previous notice Review Source LF Lauren F. Operations Manager Information Technology and Services Used the software for: Less than 6 months ### "One Stop Shop for all Things ATS/CRM" July 30, 2024 5.0 Recruit CRM truly is a one stop shop for all things recruiting. I am the operations manager for a staffing startup, so I am having to build everything from the ground up. Recruit CRM offers amazing training, as much as you want! I love the virtual assistance as well, much more helpful than many of the virtual help chats I've used before. I am building my website from scratch and Recruit CRM integrates with my 'Jobs' page, all I have to do is cut and paste the link they provide, simple! They also offer phone systems, that connect to your cell and provides AI assistance and full recordings. Anything platform that has Open API can be integrated with Recruit CRM, so everything in one place! Best ATS/CRM I've ever used and I'm never looking back! Pros The ease of use is my favorite thing about Recruit CRM! I do not believe in overcomplicating anything in life and Recruit CRM has perfected the art of simplicity. In addition, everything I need to run my recruitment company is in one place, so staying on top of metrics is a breeze. And you can't beat the customer service, it's the best! Ask for \[sensitive content hidden\]! Cons The only thing missing from Recruit CRM is that it doesn't yet integrate with SeekOut. But the moment I mentioned this to my Recruit rep \[sensitive content hidden\], he immediately asked me to connect him to my SeekOut rep to see if a collaboration is a possibility. What better service can you ask for? Reason for choosing Recruit CRM I truly demoed every ATS/CRM out there and it came down to Bullhorn and Recruit CRM. I went with Recruit CRM because you get so much more bang for your buck. Everything I need to run my business all in one place, for $75 a month, per user than Bullhorn. Between their fantastic extension, job page, customization, phone system, resume parsing, AI capabilities, and customer service, there was no question. Thank you, Recruit CRM! Switched from [Avionté](https://www.capterra.com/p/76635/Avionte-for-Staffing-Firms/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) I wanted to find an ATS/CRM combo that I've never used before, because the ones I have used have all been disappointing and an overall headache. Overcomplicated for no reason, terrible communication with customer service and sketchy emailing systems. Review Source VR Verified Reviewer Senior Recruitment Consultant Human Resources Used the software for: 2+ years ### "RecruitCRM | ICAP People Solutions" September 23, 2025 5.0 My overall experience with Recruit CRM has been very positive: the platform is intuitive, easy to use, and has streamlined our recruitment operations significantly. The standout features are its customizable workflows and excellent customer support, though minor bugs and occasional system slowdowns have occurred, these were usually resolved quickly by their team. Pros Recruit CRM is highly valued for its intuitive interface and customizable workflows, which make managing candidate pipelines and client communications efficient and user-friendly. The platform's integrated automation features and collaborative tools also streamline recruitment processes for teams. Cons I found the customization options weren’t flexible enough for niche recruitment needs, which made it difficult to tailor the system for unique requirements. But they are working on it and they are doing a great job. Review Source YY Yash Y. HR MANAGER- IT Computer & Network Security Used the software for: 1-2 years ### "Really Helps Recruiters" September 20, 2025 5.0 Overall, my experience has been really good. Recruit CRM has cut down a lot of manual work for me and made it so much easier to track candidates and clients in one place. I appreciate that the company keeps rolling out updates and listens to user feedback. Yes, there are a couple of areas to improve, but it’s definitely become a tool I rely on daily. Pros What I like the most is how simple and easy it is to use. The interface feels clean, and my team didn’t take long to get used to it. The customer support team is honestly one of the best parts they’re super quick to respond and always willing to help. I also enjoy how flexible the system is when it comes to setting up pipelines and reports. Cons One thing I feel is missing is an assessment tool within the platformit would really make things smoother. Also, the workflow automation features are a bit on the expensive side when you compare it to options like NH8. Review Source OO Oezguer O. Heahunting Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Recruit CRM is a top CRM tool" May 13, 2026 5.0 Very professional and very helpful. The chat helps you immediately. They always know exactly what I mean even its sometimes hard to explain. Pros It works very smooth. This tool is self-explanatory. The workflow is my type and the design is very good. The Overview is perfect! Cons I am waiting for some more features but they will come soon. I have already talked to the support and they are taking the feedback very seriously. Review Source Allan D. Head of Management and Technical Construction Used the software for: Less than 6 months ### "Outstanding Recruitment CRM" August 11, 2025 5.0 Excellent experience, great system and supported by powerful AI makes for a really impressive CRM. The support provided by the client account team is also very responsive. Pros I really enjoy how user friendly it is. It is extremely intuitive. Its reporting stack is top class and provides really informative information. The customable dashboard is a great feature. Cons There is nothing I like least about the system. Review Source LR Lauren R. Professional Services Legal Services Used the software for: Less than 6 months ### "Great experience" August 11, 2025 5.0 Easy to learn how it works and easy to monitor and record the process per candidate. Its great to be able to quickly check in and review past candidates that you may use for a role that werent right for a different role. Pros So easy to upload and capture candidates CV's and information. Great that the data from the curriculum vitae is uploaded and captured for you:) Cons Cant think of something I wasnt happy with. It was really easy to grasp and find your way around. Its user friendly. Review Source DG Diana G. Recruiter Human Resources Used the software for: Less than 6 months ### "Recruit CRM Feedback" February 12, 2025 5.0 It's fine. I like it, although I had no experience with it before is user friendly and trustworthy. Pros The posibility to track candidates, add them to hot lists, assign tasks, and manage back and forth the candidates's pool among the different statuses. Cons I would love to have the possibility to integrate prescreening questions and scores, to easily check up when there is a high volume of candidates in the candidate's pool. Review Source MK Mylene K. Managing Partner Staffing and Recruiting Used the software for: Less than 6 months ### "Great Recruitment Software!" February 12, 2025 5.0 Recruit CRM is efficient, user-friendliness, and has strong customer support, making it a valuable tool for recruitment professionals. Pros It has a user-friendly interface and intuitive design, making it easy for recruiters to navigate and manage candidate information effectively. Cons When I log in on my desktop, it automatically signs me out on my phone. Review Source DZ Daniel Z. Head of Operations Staffing and Recruiting Used the software for: Less than 6 months ### "Great customer support" December 9, 2024 5.0 Great customer support. I will recommend RCRM. Pros The Account manager. \[sensitive content hidden\] is awesome. He is super knowledgeable and so helpful. Best customer support that I've had. Cons The reporting. Its super expensive to roll out reporting to our team of 160+ team members. We are rather moving towards PowerBi that has a lot more functionality. Review Source OB Omer B. CEO Consumer Services Used the software for: Less than 6 months ### ""Feature-Rich Tool with Excellent Support, Though Customization Can Be Challenging"" November 15, 2024 5.0 It's been interesting to use RCRM and have our team and processes level up with it. Support is always great so we feel confident whenever we encounter issues. There are still a few new features we would like to see in the future and existing ones we would like to be able to use more but overall great experience. Pros It has a lot of features, automations, and sections that can be customized to fit our needs + the support is always on point and super helpful. They also always strive to apply new features based on our recommendations/needs. Cons \- The level of customization via API is not very straightforward due to several deficiencies. - The interface can be somewhat uncomfortable to use. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.