--- title: "Recruit CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Recruit CRM the right Recruiting Agency solution for you? Explore 476 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/174348/Recruit-CRM/reviews/" page_type: "reviews" language: "en" --- Recruit CRM 4.9 (476) [View alternatives](https://www.capterra.com/p/174348/Recruit-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Recruit CRM Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews SG Sasha G Talent Acquisition ManagerStaffing and Recruiting, 2 - 10 employeesUsed the software for: 1-2 years. “You can easily customize all fields and features for managing candidates and positions based on your needs -the level of customization is truly outstanding.“ December 7, 2025 IP Isabelle P RecruiterStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “Not being able to accurately detect duplicate candidate profiles, no prompts to suggest what step or what features we should take“ February 9, 2026 Diego A TA HR Senior ConsultantStaffing and Recruiting, 11 - 50 employeesUsed the software for: Less than 6 months. “User access portal, integrated functions, candidate interview, candidate profile, features, and overall great platform“ May 13, 2026 MG Marine G Operations ManagerIndividual & Family Services, 2 - 10 employeesUsed the software for: 6-12 months. “Also, we cannot link our Calendly calendars to our RecruitCRM calendar.“ September 30, 2025 VG Victoria Skye G Operations PartnerHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months. “The tool itself does what you need it to, the speed at which data is migrated or updated is second to none, the logic behind how it can support your hiring efforts were really well thought out, it can help you manage your workflow, as well as revenue pipeline, they are open to custom automations that your business or industry may need and I cannot say enough about the people!!“ November 29, 2024 TR Tony R Executive Recruiter and IT SupportStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “I thought we received two free credits each month with the Organic job posting plan, but they didn’t show up.“ February 10, 2026 Nicky C DirectorStaffing and Recruiting, Self-employedUsed the software for: 6-12 months. “Also, there is a monthly rolling contract option which is refreshing when everyone else seems to want 12 months commitment. Since I've been with RecruitCRM, the development is huge and the new features just keep coming, they clearly have a drive for continuous improvement and it's needed in this era of AI.“ August 13, 2025 ES Erika S Talent ConsultantHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months. “CV parsing is not very precise, ai tools not very precise in feedback.“ November 14, 2025 ## Showing most helpful reviews Showing 1-25 of 476 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jim B. SVP Information Technology and Services Used the software for: 2+ years ### "Recruit CRM is a great product" February 9, 2026 5.0 Very positive. The team at Recruit CRM work hard to ensure satisfaction, and when you have a suggestion, they usually work to incorporate it. Very responsive@ Pros Easy customizable, easy to use. AI is integrated in to the product. Support is also a strong suit of Recruit CRM. Cons Nothing worth complaining about. Like any tool, you have to learn its nuances to effectively work with it. Alternatives considered [Loxo](https://www.capterra.com/p/165046/Loxo/) Reason for choosing Recruit CRM Best product/most feature rich evaluated. Switched from [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Bullhorn was not responsive to my needs. They didn't care. Upgrades/improvements came slowly, and usually as an up sell. Review Source SG Sasha G. Talent Acquisition Manager Staffing and Recruiting Used the software for: 1-2 years ### "A Powerful, Flexible, and User-Friendly ATS" December 7, 2025 5.0 I really enjoy using Recruit CRM: it’s efficient, intuitive, and genuinely supports my daily workflow. Pros An excellent system that delivers value from every angle. You can easily customize all fields and features for managing candidates and positions based on your needs -the level of customization is truly outstanding. The platform is very intuitive, and whenever questions come up, the support team is extremely responsive, helpful, and professional. One of the standout advantages is the analytics module: you can build almost any report you need in a simple and efficient way. Bottom line: the system saves time and money, is very easy to use, and is priced fairly. Highly recommended for independent headhunters as well as recruitment agencies. Cons The permissions setup is only available in the higher-tier subscription plan. I also wish there were an annual plan that doesn’t require increasing the credit card limit - meaning a yearly subscription paid in monthly installments. This would make it easier for us to upgrade to a higher-tier annual plan. \*The system doesn’t support switching text direction from right to left when writing in Hebrew. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Reason for choosing Recruit CRM RecruitCRM is more user-friendly, visually pleasant system, at a more reasonable price for us Review Source SP Sam P. Managing Director Staffing and Recruiting Used the software for: Less than 6 months ### "Don't believe \[SENSITIVE CONTENT HIDDEN\], it's all a scam" October 21, 2020 1.0 The system looked great to begin with, the sales process was easy and there was lots of communication. They got way too greedy and have ruined a potentially awesome ATS/CRM by chasing quick bucks and not delivering what is promised. Pros It looked like it could do everything, but it can't, and the \[SENSITIVE CONTENT HIDDEN\] will gaslight you when you hold him to his word Cons I started speaking with the \[SENSITIVE CONTENT HIDDEN\], as part of my process to find a new ATS and CRM 3 months ago. He promised that RecruitCRM would be able to integrate with my usual job board API's to multi-post jobs and accept candidates, eliminating the need for BroadBean or another multi-poster. This functionality wasn't a feature when we started speaking, but I was promised numerous times that it would be available soon and delayed the implementation until this function was up and running. I spoke to \[SENSITIVE CONTENT HIDDEN\] today, and he told me that to multipost jobs from within RecruitCRM, I would have now have to buy credits from his supplier. This wasn't part of the original conversations, but he denies that vehemently, meaning that one us is lying. And I'm pretty sure it's not me... Reason for choosing Recruit CRM I wouldn't choose them if they were the only other option on the planet Review Source Response from Workforce Cloud Tech October 29, 2020 We're extremely sorry that your interaction with us while exploring new ATS systems left you with such a negative view. As a team, we work hard to make our customers happy & successful. All our 5-star reviews here attest to this endeavor. Recruit CRM is primarily an ATS+CRM and thus does not specialize in Commercial Job Distribution apart from the handful of free job boards we let our users auto-post jobs to. To help our customers, We have partnered with a Job Distribution company from The Netherlands that lets you buy premium ads on over 2000+ Job Boards & media channels across the world. Unfortunately, because the partner distributes the jobs, they do not let you bypass them and buy credits directly from multiple Job Boards while using their technology to publish jobs. We're extremely sorry if this was not clear during your demo of Recruit CRM. This was how this feature was always planned since we have no way to directly partner with 2000 Independent Job boards :( Diego A. TA HR Senior Consultant Staffing and Recruiting Used the software for: Less than 6 months ### "Great experience" May 13, 2026 5.0 Got me from struggling on a salesforce platform to really taking advantage of recruit functions, making work more efficient Pros User access portal, integrated functions, candidate interview, candidate profile, features, and overall great platform Cons Sometimes it can be a bit slow, but nothing serious; discovered that downloading the desktop version can make it a bit faster Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Found recruit a better fit to our needs. Review Source Chris P. Marketing and Sales Director Marketing and Advertising Used the software for: 6-12 months ### "A Reliable, User-Friendly CRM with Strong Support" October 30, 2025 5.0 Overall, our experience has been very positive. Recruit CRM has become a daily tool for us, and it’s had a real impact on how we manage jobs, candidates, and clients. Even though there are some added costs for tailoring it to our exact needs, the benefits far outweigh the downsides. It’s been a great fit for our team and has helped simplify our process. Pros We’ve really enjoyed using Recruit CRM at RadiologyJobs.com and rely on it every day. The interface is clean and intuitive, which makes it easy for our team to navigate. The overall functionality has been a real blessing for keeping our workflow organized, and their service and support have been excellent whenever we’ve needed help. Cons The platform can feel a bit limited without significant customization, and some of those customizations (like building out KPI tracking and custom fields) require additional costs. While not a dealbreaker, it does mean you need to invest more if you want to go beyond the core features. Switched from [Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/) We switched from Taleo because it was too limited for our needs. It lacked modern features and flexibility, and couldn’t keep up with the way we manage recruiting today. Recruit CRM offered a much more user-friendly interface, stronger functionality, and the ability to customize our workflows so we could actually scale and improve efficiency. Review Source Colleen M. Chief People Officer Accounting Used the software for: 1-2 years ### "These folks know recruiting! " November 10, 2025 5.0 It's been great. The amount of customer satisfaction calls was a bit extreme, but I do like how responsive they are when occasional hiccups happen. Pros Ease of use. Thoroughly thought out roadmap for recruiters. Secure - constant updates and accessible customer service. Enjoy the look and feel of the tool. Has made my life easier. Cannot find anything to complain about. Cons I don't have anything to point out. It's been a really great tool for us. I highly recommend using Recruit CRM! Alternatives considered [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/) Reason for choosing Recruit CRM We needed something to house our own recruiting business needs. Something that was independent from LinkedIn. Review Source EL Eric L. Director of Brand and Strategy Staffing and Recruiting Used the software for: 6-12 months ### "The best experience" November 12, 2025 5.0 We moved a very large database from an antiquated ATS and the migration process was detailed and handled with non-stop, dedicated, and priority support. And Recruit CRM's support has continued beyond the primary move. I will also highly commend Recruit on being so attentive and open to our requests in support and development that their lead developers have been present on calls with our team. In my 20+ years working with software services, this is a first. Very impressed. We hope to be with Recruit CRM for decades to come. Pros Recruit CRM is a superbly thought out system with endless room to grow. Its record management system is slick and intuitive. The API is so very well thought out and easy to work with. It's been a true joy to develop our external application integrations with Recruit CRM. Cons Their credit system is a bit frustrating at times. I'd prefer some optional service tiers to include the most important internal tools rather than making everything reliant on credit purchases. At times, it feels like anything you want to do "just takes a few more credits". Alternatives considered [Loxo](https://www.capterra.com/p/165046/Loxo/) Reason for choosing Recruit CRM Loxo seemed heavily focused on their candidate sourcing database than their toolset. Our recruiters better understood and were more comfortable using the Recruit CRM UI. Switched from [CATS](https://www.capterra.com/p/45814/CATS/) CATS was purchased by TopEchelon and then completely expired. We also did not see any future development intentions for the platform and it had fell drastically behind more current platforms. Review Source Vitaliy S. Managing Director Staffing and Recruiting Used the software for: 2+ years ### "Great system" October 28, 2025 5.0 Very positive experience on a platform that solves all recruitment consultant problems. Its very quick to add clients or candidates into the system. It provides all the tools to source candidates or manage them through the recruitment cycle. Pros It is very thought-through, feels very intuitive. The support team is very responsive, with any difficulties are handled promptly. New features and improvements are introduced regularly. Easy to navigate candidate search system. Cons The AI and data enrichment elements can be improved upon. Data Enrichment does not always provide accurate data. AI sourcing, while great, can also have inaccuracies (like in all AI instances currently). Alternatives considered [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Manatal](https://www.capterra.com/p/181145/Manatal/) Reason for choosing Recruit CRM It felt more natural, easier to use. It has features that competitors at the time did not have. Switched from [Voyager Infinity](https://www.capterra.com/p/87313/Infinity/) We needed a more modern, more reliable solution Review Source PA Paula A. Director Automotive Used the software for: Less than 6 months ### "Company Director " February 9, 2026 5.0 So far, I am very happy. I am sure we will figure out all the bells and whistles....and bugs, as we go. Thanks to the wonderful team at CRM, I feel confident that we are onto a winner here Pros The staff and the customer service is outstanding. We are still getting used to the system, but it has a lot more features than our old CRM. I like that everything can be done directly from the system and there is no switching between tabs Cons Because we are still getting used to the system, the screen can seem a little busy and you there are a LOT of columns in the KanBan view, but once we get to know what we are doing, I am sure we will figure out what works best for us and we can customise it further. I wish that we see more clients and candidates per page, it is a little frustrating having to load a new page all the time. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Ditto Hire](https://www.capterra.com/p/185492/Ditto-Hire/) Reason for choosing Recruit CRM I got a good feeling from the staff, I loved the demo and I thought the product was excellent Switched from [Placement Partner](https://www.capterra.com/p/254961/Placement-Partner/) I wanted a more modern system with more AI features and the ability to do everything from within the system Review Source RG Robert G. Sales Director Staffing and Recruiting Used the software for: 2+ years ### "Best CRM ever!" October 31, 2025 5.0 Great product, and really great support. If you have a small question you have instant support! Great help of \[sensitive content hidden\]! Pros Its very customer friendly and you can shape it excectly how you want it. Everytime I think of an addon I would like to see in the system they already have it or are busy building it! Cons in comparison to other crm systems I used I cant think of any. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Recruit CRM easy and custome made and great support.. Switched from [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) difficult and expensive and not customer friendly at all Review Source VSG Victoria Skye G. Operations Partner Human Resources Used the software for: Less than 6 months ### "Best Applicant Tracking System on the market today!" November 29, 2024 5.0 FIVE STARS from day one. I honestly cannot fault them. Pros It is simply the BEST ATS we have found on the market today! The tool itself does what you need it to, the speed at which data is migrated or updated is second to none, the logic behind how it can support your hiring efforts were really well thought out, it can help you manage your workflow, as well as revenue pipeline, they are open to custom automations that your business or industry may need and I cannot say enough about the people!! A tool with real humans behind it, who KNOW what they are talking about?! It's true. I cannot recommend them or the tool enough :-) Cons None so far. A few things on our wish list, but I am confident that they will become a reality one day soon :-) Hint hint! Alternatives considered [Jobin.cloud](https://www.capterra.com/p/239384/Jobincloud/) Reason for choosing Recruit CRM We were so impressed by our initial demo we gave it a go! Review Source Stephen D. Founder Design Used the software for: Less than 6 months ### "The future of Recruitment ATS and CRMs is here and it is RecruitCRM" September 19, 2024 5.0 Very good so far and much better than competitors. Pros Excellent Recruitment Platform which is constantly updated and improved. Always with the recruiter in mind, no hidden costs or extra plugins that need to be paid for. Robust support for Zapier which means you can build these amazing workflows. They also have a team that can help you develop custom workflows too, normally this would cost a lot of money getting developers involved. Very fast support and friendly people. Cons Some small quality of life improvements are in the pipeline which will improve the platform when they are live. We are a visual industry so better support of landscape format resumes and portfolios would be useful. Switched from [JobAdder](https://www.capterra.com/p/135918/JobAdder/) Sub par product, limitations and slow update - clunky UI. Review Source RY Romain Y. Regional Manager Staffing and Recruiting Used the software for: 6-12 months ### "Perfect for teamwork" September 20, 2024 5.0 It’s great to see how Recruit CRM supports collaboration. Pros The collaboration features make teamwork seamless and efficient. Cons Some integrations could be smoother, but they’re already being improved. Alternatives considered [tool4staffing](https://www.capterra.com/p/200804/tool4staffing/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Recruit CRM It was the most complete and most accomplished tool Switched from [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) To switch on an all-in-1 tool, designed for our business Review Source Kim S. Executive Vice President Human Resources Used the software for: 1-2 years ### "First-In-Class ATS/CRM Software" August 10, 2021 5.0 We view the team at Recruit CRM as a partner. Their product has provided an infrastructure for us to stand out in our field and to successfully grow our business. We have been spoiled by their excellence in customer service and strive to be as accountable to our clients as they are. We could not be happier with the business decision we made when we added Recruit CRM to our team. Pros This system allows our entire team, all of whom work remotely and in different time zones, to conduct the business of recruiting and to collaborate with their colleagues for successful candidate acquisition and placement. We simply would not be as successful in recruiting as we are without our partnership with Recruit CRM. Cons It's hard to come up with a complaint about Recruit CRM. From the outstanding support we receive to the ease of customization the software affords, we always find a way to solve a problem we may think we have. And when we do find a functionality that isn't available, we usually see that it's been submitted through their feedback channel and either under review or in process by the Recruit CRM team. However, one thing I wish for is a better way to navigate back to previously-viewed records or lists. Alternatives considered [CATS](https://www.capterra.com/p/45814/CATS/)[Recruiterflow](https://www.capterra.com/p/165636/Recruiterflow/)[Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/) Reason for choosing Recruit CRM Customer Support. Intuitive Navigation. Ease of Customization. Switched from [Salesboom CRM Suite](https://www.capterra.com/p/12686/Salesboom-CRM/) Integration between ATS and CRM with parsing capability Review Source VR Verified Reviewer Senior Recruitment Consultant Human Resources Used the software for: 2+ years ### "RecruitCRM | ICAP People Solutions" September 23, 2025 5.0 My overall experience with Recruit CRM has been very positive: the platform is intuitive, easy to use, and has streamlined our recruitment operations significantly. The standout features are its customizable workflows and excellent customer support, though minor bugs and occasional system slowdowns have occurred, these were usually resolved quickly by their team. Pros Recruit CRM is highly valued for its intuitive interface and customizable workflows, which make managing candidate pipelines and client communications efficient and user-friendly. The platform's integrated automation features and collaborative tools also streamline recruitment processes for teams. Cons I found the customization options weren’t flexible enough for niche recruitment needs, which made it difficult to tailor the system for unique requirements. But they are working on it and they are doing a great job. Review Source YY Yash Y. HR MANAGER- IT Computer & Network Security Used the software for: 1-2 years ### "Really Helps Recruiters" September 20, 2025 5.0 Overall, my experience has been really good. Recruit CRM has cut down a lot of manual work for me and made it so much easier to track candidates and clients in one place. I appreciate that the company keeps rolling out updates and listens to user feedback. Yes, there are a couple of areas to improve, but it’s definitely become a tool I rely on daily. Pros What I like the most is how simple and easy it is to use. The interface feels clean, and my team didn’t take long to get used to it. The customer support team is honestly one of the best parts they’re super quick to respond and always willing to help. I also enjoy how flexible the system is when it comes to setting up pipelines and reports. Cons One thing I feel is missing is an assessment tool within the platformit would really make things smoother. Also, the workflow automation features are a bit on the expensive side when you compare it to options like NH8. Review Source HY Harsh Y. People Ops Manager Human Resources Used the software for: Less than 6 months ### "Recruitment Made Simple with Recruit CRM" September 19, 2025 5.0 Overall, my experience has been very positive. Recruit CRM has made my daily workflow easier, more organized, and less stressful. I feel more confident managing candidates and tasks, and I really appreciate the great customer support. Pros It’s very user-friendly and makes managing my recruitment process much smoother. Setting it up was simple, and the support from the team was excellent they walked me through everything step by step. The automation features save me a lot of time. Cons Currently, I wish there was an in-app calling feature within India. That would make it even more powerful. Hopefully, this gets added soon. Review Source YO Yewande O. HRSC Accounting Used the software for: Less than 6 months ### "RECRUIT CRM review" November 20, 2025 5.0 Information are kept secured and candidate profile is user friendly and helps with capturing all candidate interview information Pros I had real value for money, and the user access portal had a great look and feel and it helped with great team collaboration Cons The customer support lagged behind and it appears they are swamped but they will eventually help with few delays Review Source LL Luciana L. Operations and Marketing Coordinator Staffing and Recruiting Used the software for: Less than 6 months ### "Great experience" May 15, 2026 5.0 It has been very helpful for our company, since we work with many candidates and clients, and Recruit CRM helps us stay organized. We really appreciate the customer support and security they provide. Pros Recruit CRM is a very helpful and easy platform to work with, especially for staying up to date with candidate profiles and pipelines. Cons I think Recruit CRM has continued improving its features more and more, so I honestly have nothing to complain about. Review Source KR Karin R. Director Operations and Talent Human Resources Used the software for: Less than 6 months ### "RecruitCRM - Every Recruitment agencies dream CRM Tool" August 11, 2025 5.0 Overall experience always helpful, provide insightful and up to date information of the industry. Understands the industry therefore easy to communicate if changes or assistance is required. Pros RecruitCrm specifically focusses on the recruitment industry. The system is easy to use and addons can be done to optimize service delivery, communication and productivity Cons Do not experience any challenges with Recruit CRM. Sometimes slow but that you find with all systems. Review Source MK Mylene K. Managing Partner Staffing and Recruiting Used the software for: Less than 6 months ### "Great Recruitment Software!" February 12, 2025 5.0 Recruit CRM is efficient, user-friendliness, and has strong customer support, making it a valuable tool for recruitment professionals. Pros It has a user-friendly interface and intuitive design, making it easy for recruiters to navigate and manage candidate information effectively. Cons When I log in on my desktop, it automatically signs me out on my phone. Review Source DZ Daniel Z. Head of Operations Staffing and Recruiting Used the software for: Less than 6 months ### "Great customer support" December 9, 2024 5.0 Great customer support. I will recommend RCRM. Pros The Account manager. \[sensitive content hidden\] is awesome. He is super knowledgeable and so helpful. Best customer support that I've had. Cons The reporting. Its super expensive to roll out reporting to our team of 160+ team members. We are rather moving towards PowerBi that has a lot more functionality. Review Source SL Stacy L. TA Manager Law Practice Used the software for: Less than 6 months ### "Easy to Navigate" November 26, 2024 5.0 Overall, my experience has been good. The system is intuitive and easy to use. There is some basic functionality that requires training so it's important to work with your support person. Pros Excellent support, ease of use. I like that it is user friendly. Cons Can sometimes be slow to refresh but otherwise good. Review Source BH Briana H. Talent Acquisition Manager Human Resources Used the software for: 2+ years ### "Nice tool for Recruitment" October 22, 2024 4.0 Pros Usability, easy overviews of candidate profiles Cons Reporting function and filters, it’s not as straight forward as I would expect reporting to be. Not always clear where to go to find certain reports. Review Source Ivan J. Managing Partner Human Resources Used the software for: 2+ years ### "Easy, completed and intuitive tool for recruiters" July 20, 2023 5.0 Fantastic!!!! Pros I love how match all info from Linkedin, how easy is to extract data and have an overall view of our activity. Cons Recruit CRM is an ongoing tool, always trying to add new features and always listening and focused to clients. Alternatives considered [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Reason for choosing Recruit CRM Quality vs Price Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.