--- title: "Recruit CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Recruit CRM the right Recruiting Agency solution for you? Explore 478 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/174348/Recruit-CRM/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Recruit CRM 4.9 (478) [View alternatives](https://www.capterra.com/p/174348/Recruit-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Recruit CRM Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews JB John B Director RecruitmentLegal Services, 2 - 10 employeesUsed the software for: 1-2 years. “exceptional ATS for features in regard to UX, overall ATS functionality, integrated Ai, customer service, and terms of service very competitive.“ August 10, 2026 IP Isabelle P RecruiterStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “Not being able to accurately detect duplicate candidate profiles, no prompts to suggest what step or what features we should take“ February 9, 2026 Paul R PresidentElectrical/Electronic Manufacturing, Self-employedUsed the software for: Less than 6 months. “The system has an AI chat to which I can address endless questions but they also have live support with a response that is almost as quick.“ August 11, 2026 TR Tony R Executive Recruiter and IT SupportStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “I thought we received two free credits each month with the Organic job posting plan, but they didn’t show up.“ February 10, 2026 SG Sasha G Talent Acquisition ManagerStaffing and Recruiting, 2 - 10 employeesUsed the software for: 1-2 years. “You can easily customize all fields and features for managing candidates and positions based on your needs -the level of customization is truly outstanding.“ December 7, 2025 ES Erika S Talent ConsultantHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months. “CV parsing is not very precise, ai tools not very precise in feedback.“ November 14, 2025 Diego A TA HR Senior ConsultantStaffing and Recruiting, 11 - 50 employeesUsed the software for: Less than 6 months. “User access portal, integrated functions, candidate interview, candidate profile, features, and overall great platform“ May 13, 2026 TR Tony R Executive Recruiter and IT SupportStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “The AI features are a bit pricey, so we rarely use them.“ February 10, 2026 ## Showing most helpful reviews Showing 1-25 of 478 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chris P. Marketing and Sales Director Marketing and Advertising Used the software for: 6-12 months ### "A Reliable, User-Friendly CRM with Strong Support" October 30, 2025 5.0 Overall, our experience has been very positive. Recruit CRM has become a daily tool for us, and it’s had a real impact on how we manage jobs, candidates, and clients. Even though there are some added costs for tailoring it to our exact needs, the benefits far outweigh the downsides. It’s been a great fit for our team and has helped simplify our process. Pros We’ve really enjoyed using Recruit CRM at RadiologyJobs.com and rely on it every day. The interface is clean and intuitive, which makes it easy for our team to navigate. The overall functionality has been a real blessing for keeping our workflow organized, and their service and support have been excellent whenever we’ve needed help. Cons The platform can feel a bit limited without significant customization, and some of those customizations (like building out KPI tracking and custom fields) require additional costs. While not a dealbreaker, it does mean you need to invest more if you want to go beyond the core features. Switched from [Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/) We switched from Taleo because it was too limited for our needs. It lacked modern features and flexibility, and couldn’t keep up with the way we manage recruiting today. Recruit CRM offered a much more user-friendly interface, stronger functionality, and the ability to customize our workflows so we could actually scale and improve efficiency. Review Source SG Sasha G. Talent Acquisition Manager Staffing and Recruiting Used the software for: 1-2 years ### "A Powerful, Flexible, and User-Friendly ATS" December 7, 2025 5.0 I really enjoy using Recruit CRM: it’s efficient, intuitive, and genuinely supports my daily workflow. Pros An excellent system that delivers value from every angle. You can easily customize all fields and features for managing candidates and positions based on your needs -the level of customization is truly outstanding. The platform is very intuitive, and whenever questions come up, the support team is extremely responsive, helpful, and professional. One of the standout advantages is the analytics module: you can build almost any report you need in a simple and efficient way. Bottom line: the system saves time and money, is very easy to use, and is priced fairly. Highly recommended for independent headhunters as well as recruitment agencies. Cons The permissions setup is only available in the higher-tier subscription plan. I also wish there were an annual plan that doesn’t require increasing the credit card limit - meaning a yearly subscription paid in monthly installments. This would make it easier for us to upgrade to a higher-tier annual plan. \*The system doesn’t support switching text direction from right to left when writing in Hebrew. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Reason for choosing Recruit CRM RecruitCRM is more user-friendly, visually pleasant system, at a more reasonable price for us Review Source SP Sam P. Managing Director Staffing and Recruiting Used the software for: Less than 6 months ### "Don't believe \[SENSITIVE CONTENT HIDDEN\], it's all a scam" October 21, 2020 1.0 The system looked great to begin with, the sales process was easy and there was lots of communication. They got way too greedy and have ruined a potentially awesome ATS/CRM by chasing quick bucks and not delivering what is promised. Pros It looked like it could do everything, but it can't, and the \[SENSITIVE CONTENT HIDDEN\] will gaslight you when you hold him to his word Cons I started speaking with the \[SENSITIVE CONTENT HIDDEN\], as part of my process to find a new ATS and CRM 3 months ago. He promised that RecruitCRM would be able to integrate with my usual job board API's to multi-post jobs and accept candidates, eliminating the need for BroadBean or another multi-poster. This functionality wasn't a feature when we started speaking, but I was promised numerous times that it would be available soon and delayed the implementation until this function was up and running. I spoke to \[SENSITIVE CONTENT HIDDEN\] today, and he told me that to multipost jobs from within RecruitCRM, I would have now have to buy credits from his supplier. This wasn't part of the original conversations, but he denies that vehemently, meaning that one us is lying. And I'm pretty sure it's not me... Reason for choosing Recruit CRM I wouldn't choose them if they were the only other option on the planet Review Source Response from Workforce Cloud Tech October 29, 2020 We're extremely sorry that your interaction with us while exploring new ATS systems left you with such a negative view. As a team, we work hard to make our customers happy & successful. All our 5-star reviews here attest to this endeavor. Recruit CRM is primarily an ATS+CRM and thus does not specialize in Commercial Job Distribution apart from the handful of free job boards we let our users auto-post jobs to. To help our customers, We have partnered with a Job Distribution company from The Netherlands that lets you buy premium ads on over 2000+ Job Boards & media channels across the world. Unfortunately, because the partner distributes the jobs, they do not let you bypass them and buy credits directly from multiple Job Boards while using their technology to publish jobs. We're extremely sorry if this was not clear during your demo of Recruit CRM. This was how this feature was always planned since we have no way to directly partner with 2000 Independent Job boards :( JB John B. Director Recruitment Legal Services Used the software for: 1-2 years ### "Best ATS I have worked with in my long recruiting career. " August 10, 2026 5.0 we decided to make the switch from another ATS we had used wince 2013, and while it was more expensive, I can tell you how pleased we are with the results in everyway. Pros exceptional ATS for features in regard to UX, overall ATS functionality, integrated Ai, customer service, and terms of service very competitive. Cons slightly expensive, but overall worth it when compared to other comparable products on the market I am sure you can find cheaper, but will cost you more time and expense. Switched from [Mindscope](https://www.capterra.com/p/10270/mindSCOPE/) we were not satisfied with our old system Review Source Colleen M. Chief People Officer Accounting Used the software for: 1-2 years ### "These folks know recruiting! " November 10, 2025 5.0 It's been great. The amount of customer satisfaction calls was a bit extreme, but I do like how responsive they are when occasional hiccups happen. Pros Ease of use. Thoroughly thought out roadmap for recruiters. Secure - constant updates and accessible customer service. Enjoy the look and feel of the tool. Has made my life easier. Cannot find anything to complain about. Cons I don't have anything to point out. It's been a really great tool for us. I highly recommend using Recruit CRM! Alternatives considered [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/) Reason for choosing Recruit CRM We needed something to house our own recruiting business needs. Something that was independent from LinkedIn. Review Source Vitaliy S. Managing Director Staffing and Recruiting Used the software for: 2+ years ### "Great system" October 28, 2025 5.0 Very positive experience on a platform that solves all recruitment consultant problems. Its very quick to add clients or candidates into the system. It provides all the tools to source candidates or manage them through the recruitment cycle. Pros It is very thought-through, feels very intuitive. The support team is very responsive, with any difficulties are handled promptly. New features and improvements are introduced regularly. Easy to navigate candidate search system. Cons The AI and data enrichment elements can be improved upon. Data Enrichment does not always provide accurate data. AI sourcing, while great, can also have inaccuracies (like in all AI instances currently). Alternatives considered [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Manatal](https://www.capterra.com/p/181145/Manatal/) Reason for choosing Recruit CRM It felt more natural, easier to use. It has features that competitors at the time did not have. Switched from [Voyager Infinity](https://www.capterra.com/p/87313/Infinity/) We needed a more modern, more reliable solution Review Source JM Jeff M. Co Founder Staffing and Recruiting Used the software for: 1-2 years ### "STEM DTS Recruit CRM Experience " May 13, 2026 5.0 Excellent Overall experience. Rafeala has been an excellent Customer Success Manager. When anything does occur she is quick with response , next steps , and overall outcome. Pros From an ease of use perspective and user interface , Recruit CRM is the top system I've utilized over 25+ Years Cons Still early from a system perspective, as long as company continues to invest in features this will not stay a CON Alternatives considered [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Loxo](https://www.capterra.com/p/165046/Loxo/) Reason for choosing Recruit CRM cost point vs long term growth vs ease of use Switched from [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) When evaluating we were looking for a full service system at a reasonable price point that would grow with us. Review Source PA Paula A. Director Automotive Used the software for: Less than 6 months ### "Company Director " February 9, 2026 5.0 So far, I am very happy. I am sure we will figure out all the bells and whistles....and bugs, as we go. Thanks to the wonderful team at CRM, I feel confident that we are onto a winner here Pros The staff and the customer service is outstanding. We are still getting used to the system, but it has a lot more features than our old CRM. I like that everything can be done directly from the system and there is no switching between tabs Cons Because we are still getting used to the system, the screen can seem a little busy and you there are a LOT of columns in the KanBan view, but once we get to know what we are doing, I am sure we will figure out what works best for us and we can customise it further. I wish that we see more clients and candidates per page, it is a little frustrating having to load a new page all the time. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Ditto Hire](https://www.capterra.com/p/185492/Ditto-Hire/) Reason for choosing Recruit CRM I got a good feeling from the staff, I loved the demo and I thought the product was excellent Switched from [Placement Partner](https://www.capterra.com/p/254961/Placement-Partner/) I wanted a more modern system with more AI features and the ability to do everything from within the system Review Source VR Verified Reviewer Executive Search Consultant Human Resources Used the software for: 6-12 months ### "Recruit CRM for Executive Search" May 20, 2026 5.0 Excellent and met my business needs exactly as I work in a recruitment/executive search based company Pros User friendly and agile and customizable I felt the value added as its is very comprehensive and meets the business needs Cons Some pipelines are mandatory to use and as a recruiter i don't use all. and some features need a little bit time to get used to Alternatives considered [Manatal](https://www.capterra.com/p/181145/Manatal/) Reason for choosing Recruit CRM UI/UX and more customizable and has more AI features Review Source TR Tony R. Executive Recruiter and IT Support Staffing and Recruiting Used the software for: Less than 6 months ### "Organized Workflow and Outstanding Support" February 10, 2026 5.0 Overall, I’m happy with Recruit CRM. It keeps my files organized and helps me stay on top of my workflow. The support team has been outstanding — every time I reach out, they’re quick, patient, and genuinely helpful. Some features take a little time to get used to, and a few areas still feel a bit buggy, especially search, but that may be because I’m still learning the deeper functions. The AI features are also a bit pricey, so we don’t use them often, and I originally thought our plan included two free monthly credits with Organic job postings, but those didn’t appear. Even with those small challenges, the support behind the product makes a big difference and keeps the experience positive. Pros The support is AMAZING. Some features take a little time to get settled, but with support behind you, nothing feels impossible. Cons The AI features are a bit pricey, so we rarely use them. I thought we received two free credits each month with the Organic job posting plan, but they didn’t show up. Also, the search function feels a little buggy — though it might just be that I haven’t learned all the features yet. Alternatives considered [Manatal](https://www.capterra.com/p/181145/Manatal/) Reason for choosing Recruit CRM Supports the features i want and meets my everyday needs Review Source JA Justina A. Owner Staffing and Recruiting Used the software for: 6-12 months ### "Fantastic Customer Service and Forward-thinking Company" February 12, 2025 5.0 Incredible customer service. Easy to use guides and people available whenever needed. Pros Customer Service and features. Company is forward-thinking in technologies and always asking for customer input to make the experience and program better. Cons Billing section doesn't allow for personalized billing. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Recruit CRM CRM and ATS combined capabilities- only one I found that did both well. Review Source JO Jason O. Senior Consultant Human Resources Used the software for: Less than 6 months ### "Jason's Review" December 4, 2024 5.0 Its been great so far. night and day to our old CRM Pros web based drag and drop for files easy to use interface clear reports good workability between the CRM - ATS Cons have not used certain things yet, like the candidate dashboard as much so need more exposure to give fulsome feedback on what I like least. More thing is that the candidate's page, the resume file does not auto update to the most recent resume submitted. Switched from [Mindscope](https://www.capterra.com/p/10270/mindSCOPE/) Mindscope is very antiquated and not user friendly. Did not have a CRM and ATS all in one. Review Source DC Debra C. Senior Executive Recruiter Management Consulting Used the software for: Less than 6 months ### "100% Improvement from our Last CRM!" December 2, 2024 5.0 Excellent - great training and lots of support! Pros The simplicity of use and the user-friendly features. Cons The transition, but only because I had to wait! Switched from [CURA](https://www.capterra.com/p/59570/Cura-Assessor/) Frustrations with all of the features of Cura. Review Source Kim S. Executive Vice President Human Resources Used the software for: 1-2 years ### "First-In-Class ATS/CRM Software" August 10, 2021 5.0 We view the team at Recruit CRM as a partner. Their product has provided an infrastructure for us to stand out in our field and to successfully grow our business. We have been spoiled by their excellence in customer service and strive to be as accountable to our clients as they are. We could not be happier with the business decision we made when we added Recruit CRM to our team. Pros This system allows our entire team, all of whom work remotely and in different time zones, to conduct the business of recruiting and to collaborate with their colleagues for successful candidate acquisition and placement. We simply would not be as successful in recruiting as we are without our partnership with Recruit CRM. Cons It's hard to come up with a complaint about Recruit CRM. From the outstanding support we receive to the ease of customization the software affords, we always find a way to solve a problem we may think we have. And when we do find a functionality that isn't available, we usually see that it's been submitted through their feedback channel and either under review or in process by the Recruit CRM team. However, one thing I wish for is a better way to navigate back to previously-viewed records or lists. Alternatives considered [CATS](https://www.capterra.com/p/45814/CATS/)[Recruiterflow](https://www.capterra.com/p/165636/Recruiterflow/)[Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/) Reason for choosing Recruit CRM Customer Support. Intuitive Navigation. Ease of Customization. Switched from [Salesboom CRM Suite](https://www.capterra.com/p/12686/Salesboom-CRM/) Integration between ATS and CRM with parsing capability Review Source DO Daniel O. Talent Acquisition manager Construction Used the software for: 1-2 years ### "Recruit CRM " May 13, 2026 5.0 I would recommend this product to my friends. Every time I need some help i can always count on the customer service to help me. Pros Ease of use and adding candidates to parse resumes is the easiest system I have used and I am getting so comfortable it a breeze Cons It freezes sometimes and I am not a big fan of it not understanding duplicates. I do manage to merge them. Review Source IP Isabelle P. Recruiter Staffing and Recruiting Used the software for: Less than 6 months ### "A Plethora of Recruitment Features" February 9, 2026 5.0 It's fantastic so far. I'm able to manage our recruitment stages well, engage with candidates, and keep client records too. It looked overwhelming with so many features at first, but when you get the hang of it, it's actually very beneficial for your recruitment team/firm! Pros I like its email management, AI sourcing, candidate search, candidate notes, and job application form. The features were very much useful for recruitment. Cons Not being able to accurately detect duplicate candidate profiles, no prompts to suggest what step or what features we should take Review Source HY Harsh Y. People Ops Manager Human Resources Used the software for: Less than 6 months ### "Recruitment Made Simple with Recruit CRM" September 19, 2025 5.0 Overall, my experience has been very positive. Recruit CRM has made my daily workflow easier, more organized, and less stressful. I feel more confident managing candidates and tasks, and I really appreciate the great customer support. Pros It’s very user-friendly and makes managing my recruitment process much smoother. Setting it up was simple, and the support from the team was excellent they walked me through everything step by step. The automation features save me a lot of time. Cons Currently, I wish there was an in-app calling feature within India. That would make it even more powerful. Hopefully, this gets added soon. Review Source VR Verified Reviewer Talent Consultant Human Resources Used the software for: Less than 6 months ### "Super tool!" November 14, 2025 5.0 Pros Great tech support, super customizable, easy to use, high adaptability, interesting ai functionalities. If you have a job advert out, it suggests the best candidates in the database. if you integrate it with linkedin, it's able to suggest profiles outside the system Cons CV parsing is not very precise, ai tools not very precise in feedback. i find it useful when you need to manage pipeline, less useful if i need to make complex searches in database (geographical fields are not always reliable) Review Source LL Luciana L. Operations and Marketing Coordinator Staffing and Recruiting Used the software for: Less than 6 months ### "Great experience" May 15, 2026 5.0 It has been very helpful for our company, since we work with many candidates and clients, and Recruit CRM helps us stay organized. We really appreciate the customer support and security they provide. Pros Recruit CRM is a very helpful and easy platform to work with, especially for staying up to date with candidate profiles and pipelines. Cons I think Recruit CRM has continued improving its features more and more, so I honestly have nothing to complain about. Review Source KR Karin R. Director Operations and Talent Human Resources Used the software for: Less than 6 months ### "RecruitCRM - Every Recruitment agencies dream CRM Tool" August 11, 2025 5.0 Overall experience always helpful, provide insightful and up to date information of the industry. Understands the industry therefore easy to communicate if changes or assistance is required. Pros RecruitCrm specifically focusses on the recruitment industry. The system is easy to use and addons can be done to optimize service delivery, communication and productivity Cons Do not experience any challenges with Recruit CRM. Sometimes slow but that you find with all systems. Review Source MD Maxime D. Managing Director Human Resources Used the software for: 2+ years ### "Good experience" March 27, 2025 5.0 I'm happy to use Recruit CRM and it's very functionnal for me Pros Quick and clear help. Great contact and really appreciated Cons The translation in French isn't always efficient Review Source Bryce D. Director Staffing and Recruiting Used the software for: 1-2 years ### "Great Product" March 14, 2024 5.0 Great support. every time I've needed help customizing or learning how to operate the system efficiently they've always been quick to respond and send me the summary of everything we discuss for future reference. Pros Tracking candidates, Tracking Progress and deal pipeline. Web browser extension to pull LinkedIn info straight into the CRM. Cons price per user is quite high. the system does offer a lot and I am only a small business so I don't need a lot of the features yet. Alternatives considered [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reason for choosing Recruit CRM Offered a more recruitment focused system. Review Source JM João M. Founder and Headhunter Staffing and Recruiting Used the software for: Less than 6 months ### "Great cost-benefit CRM/ATS that’s always looking to improve!" November 12, 2024 5.0 I’m very happy with Recruit CRM and confident that the system will continue to improve. Excellent cost-benefit. Pros Customizable and user-friendly, with 24/7 IT support that’s always eager to improve. Cons I would like the option to include interview or meeting notes directly within each event, as well as dropdown menus that filter options based on previous selections. For example, if I select 'Finance' in one field while speaking to a candidate, the next dropdown should display only finance-related roles rather than roles from all disciplines Review Source KB Karin B. Proud Founder Human Resources Used the software for: 6-12 months ### "My daily use of RecruitCRM" October 21, 2022 4.0 I am very satisfied with our decision to purchase Recruit CRM. I looked at various Swedish-based systems, but I found the service, speed of interaction, the willingness for us to succeed and I really feel they know how important all features are for us. They are giving us 100% back up and we have a dedicated Customer Success Manager in \[SENSITIVE CONTENT\] we are very satisfied with the service we get! Pros I like the fact that it is a combined tool for clients and candidates. It is a 'one stop shop' for us in our work as recruiters, running our own recruitment company. It is made for recruitment companies and we feel we are well taken care of / backed up by RecruitCRM in order to be successful in our job. Cons Have not found that yet..., at first I thought there were too many features that I was not going to use. But along the way, I do realize they are there to support me. I like the fact that I can 'tailor' / set the modules the way it feels best for us. Reason for choosing Recruit CRM The professional attitude, the service, the willingness to sell us the product without being 'pushy', patients and they had 'our needs' in focus all the time! Review Source PT Patrick T. Quality, Safety and Compliance Manager Construction Used the software for: Less than 6 months ### "RCRM - An Excellent Choice of software for our Company" June 4, 2024 5.0 Excellent support from day one, migration was smooth, but any difficulties that arose were dealt with in a fast and an efficient manner, with loads of technical backup provided when needed. Our Account Manager from day one, who got to know our business acts in a very supportive way to ensure we are getting what we want and the most out of the system and providing solutions/functionality to all queries. Overall the support has been excellent from the Account Manager and the overall RCRM Team. The Chatbot Help facility has been used a lot by individuals and all with positive feedback on this help facility, which had a very quick response, no matter what time of the day. The online videos and help videos provided are excellent. We are very pleased with the system to date. Pros Excellent support from Recruit CRM throughout migration, right through to rolling out RCRM company wide. Technical advice was excellent and using customized fields to assist us and give us more visibility on all the data that was imported from our older CRM system. Dedicated Account Manager which is very beneficial. Setting up roles and teams in RCRM to facilitate the levels required in our Company. Responses to all requests have been dealt with very fast and continuous updates provided if requests have gone to the Product & Development team. The feedback from the overall team is very positive as they all get used to RCRM and functionality of this new system. Cons As we are new to Recruit CRM, nothing springs to mind at present, as we have all the functionality that we require and operate our Recruitment and CRM Software. Only thing missing, no map available for radius searching. Reason for choosing Recruit CRM We felt it was the best fit for our company from the software packages that we evaluated. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.