# Page 2 | Recruit CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Recruit CRM the right Recruiting Agency solution for you? Explore 464 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/174348/Recruit-CRM/reviews --- Recruit CRM 4.9 (464) [View alternatives](https://www.capterra.com/p/174348/Recruit-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Recruit CRM ## Showing most helpful reviews Showing 26-50 of 464 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SG Sasha G. Talent Acquisition Manager Staffing and Recruiting Used the software for: 1-2 years ### "A Powerful, Flexible, and User-Friendly ATS" December 7, 2025 5.0 I really enjoy using Recruit CRM: it’s efficient, intuitive, and genuinely supports my daily workflow. Pros An excellent system that delivers value from every angle. You can easily customize all fields and features for managing candidates and positions based on your needs -the level of customization is truly outstanding. The platform is very intuitive, and whenever questions come up, the support team is extremely responsive, helpful, and professional. One of the standout advantages is the analytics module: you can build almost any report you need in a simple and efficient way. Bottom line: the system saves time and money, is very easy to use, and is priced fairly. Highly recommended for independent headhunters as well as recruitment agencies. Cons The permissions setup is only available in the higher-tier subscription plan. I also wish there were an annual plan that doesn’t require increasing the credit card limit - meaning a yearly subscription paid in monthly installments. This would make it easier for us to upgrade to a higher-tier annual plan. \*The system doesn’t support switching text direction from right to left when writing in Hebrew. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Reason for choosing Recruit CRM RecruitCRM is more user-friendly, visually pleasant system, at a more reasonable price for us Review Source Chris P. Marketing and Sales Director Marketing and Advertising Used the software for: 6-12 months ### "A Reliable, User-Friendly CRM with Strong Support" October 30, 2025 5.0 Overall, our experience has been very positive. Recruit CRM has become a daily tool for us, and it’s had a real impact on how we manage jobs, candidates, and clients. Even though there are some added costs for tailoring it to our exact needs, the benefits far outweigh the downsides. It’s been a great fit for our team and has helped simplify our process. Pros We’ve really enjoyed using Recruit CRM at RadiologyJobs.com and rely on it every day. The interface is clean and intuitive, which makes it easy for our team to navigate. The overall functionality has been a real blessing for keeping our workflow organized, and their service and support have been excellent whenever we’ve needed help. Cons The platform can feel a bit limited without significant customization, and some of those customizations (like building out KPI tracking and custom fields) require additional costs. While not a dealbreaker, it does mean you need to invest more if you want to go beyond the core features. Switched from [Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/) We switched from Taleo because it was too limited for our needs. It lacked modern features and flexibility, and couldn’t keep up with the way we manage recruiting today. Recruit CRM offered a much more user-friendly interface, stronger functionality, and the ability to customize our workflows so we could actually scale and improve efficiency. Review Source Colleen M. Chief People Officer Accounting Used the software for: 1-2 years ### "These folks know recruiting! " November 10, 2025 5.0 It's been great. The amount of customer satisfaction calls was a bit extreme, but I do like how responsive they are when occasional hiccups happen. Pros Ease of use. Thoroughly thought out roadmap for recruiters. Secure - constant updates and accessible customer service. Enjoy the look and feel of the tool. Has made my life easier. Cannot find anything to complain about. Cons I don't have anything to point out. It's been a really great tool for us. I highly recommend using Recruit CRM! Alternatives considered [Grasshopper](https://www.capterra.com/p/175002/Grasshopper/) Reason for choosing Recruit CRM We needed something to house our own recruiting business needs. Something that was independent from LinkedIn. Review Source EL Eric L. Director of Brand and Strategy Staffing and Recruiting Used the software for: 6-12 months ### "The best experience" November 12, 2025 5.0 We moved a very large database from an antiquated ATS and the migration process was detailed and handled with non-stop, dedicated, and priority support. And Recruit CRM's support has continued beyond the primary move. I will also highly commend Recruit on being so attentive and open to our requests in support and development that their lead developers have been present on calls with our team. In my 20+ years working with software services, this is a first. Very impressed. We hope to be with Recruit CRM for decades to come. Pros Recruit CRM is a superbly thought out system with endless room to grow. Its record management system is slick and intuitive. The API is so very well thought out and easy to work with. It's been a true joy to develop our external application integrations with Recruit CRM. Cons Their credit system is a bit frustrating at times. I'd prefer some optional service tiers to include the most important internal tools rather than making everything reliant on credit purchases. At times, it feels like anything you want to do "just takes a few more credits". Alternatives considered [Loxo](https://www.capterra.com/p/165046/Loxo/) Reason for choosing Recruit CRM Loxo seemed heavily focused on their candidate sourcing database than their toolset. Our recruiters better understood and were more comfortable using the Recruit CRM UI. Switched from [CATS](https://www.capterra.com/p/45814/CATS/) CATS was purchased by TopEchelon and then completely expired. We also did not see any future development intentions for the platform and it had fell drastically behind more current platforms. Review Source Vitaliy S. Managing Director Staffing and Recruiting Used the software for: 2+ years ### "Great system" October 28, 2025 5.0 Very positive experience on a platform that solves all recruitment consultant problems. Its very quick to add clients or candidates into the system. It provides all the tools to source candidates or manage them through the recruitment cycle. Pros It is very thought-through, feels very intuitive. The support team is very responsive, with any difficulties are handled promptly. New features and improvements are introduced regularly. Easy to navigate candidate search system. Cons The AI and data enrichment elements can be improved upon. Data Enrichment does not always provide accurate data. AI sourcing, while great, can also have inaccuracies (like in all AI instances currently). Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Manatal](https://www.capterra.com/p/181145/Manatal/) Reason for choosing Recruit CRM It felt more natural, easier to use. It has features that competitors at the time did not have. Switched from [Voyager Infinity](https://www.capterra.com/p/87313/Infinity/) We needed a more modern, more reliable solution Review Source PA Paula A. Director Automotive Used the software for: Less than 6 months ### "Company Director " February 9, 2026 5.0 So far, I am very happy. I am sure we will figure out all the bells and whistles....and bugs, as we go. Thanks to the wonderful team at CRM, I feel confident that we are onto a winner here Pros The staff and the customer service is outstanding. We are still getting used to the system, but it has a lot more features than our old CRM. I like that everything can be done directly from the system and there is no switching between tabs Cons Because we are still getting used to the system, the screen can seem a little busy and you there are a LOT of columns in the KanBan view, but once we get to know what we are doing, I am sure we will figure out what works best for us and we can customise it further. I wish that we see more clients and candidates per page, it is a little frustrating having to load a new page all the time. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Ditto Hire](https://www.capterra.com/p/185492/Ditto-Hire/) Reason for choosing Recruit CRM I got a good feeling from the staff, I loved the demo and I thought the product was excellent Switched from [Placement Partner](https://www.capterra.com/p/254961/Placement-Partner/) I wanted a more modern system with more AI features and the ability to do everything from within the system Review Source Nicky C. Director Staffing and Recruiting Used the software for: 6-12 months ### "Great Product. " August 13, 2025 5.0 Pros Great functionality at a really reasonable price. Also, there is a monthly rolling contract option which is refreshing when everyone else seems to want 12 months commitment. Since I've been with RecruitCRM, the development is huge and the new features just keep coming, they clearly have a drive for continuous improvement and it's needed in this era of AI. The customer support is also brilliant, queries are answered very efficiently and my account manager is always happy to jump on a call when needed. It's fast becoming a one stop shop reducing the need for a huge tech stack, now including multichannnel outreach, linkedin messaging integrations, phone calling, data enrichment etc. Cons Honestly the only thing I would improve is the way in which you track opportunities under the "Deals" section. Firstly i don't usually call something a deal until it's closed, so the name is confusing to me. Also in this section you cannot separate contract vs permanent deals. I report on these differently. Due to these things, i haven't used this area much and still use a spreadsheet for tracking opportunities. Switched from [Loxo](https://www.capterra.com/p/165046/Loxo/) I felt like Loxo was comparatively very expensive, and whilst they claimed to have many tools, I wasn't getting any use from them. Review Source JM Jeff M. Co Founder Staffing and Recruiting Used the software for: 1-2 years ### "STEM DTS Recruit CRM Experience " May 13, 2026 5.0 Excellent Overall experience. Rafeala has been an excellent Customer Success Manager. When anything does occur she is quick with response , next steps , and overall outcome. Pros From an ease of use perspective and user interface , Recruit CRM is the top system I've utilized over 25+ Years Cons Still early from a system perspective, as long as company continues to invest in features this will not stay a CON Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Loxo](https://www.capterra.com/p/165046/Loxo/) Reason for choosing Recruit CRM cost point vs long term growth vs ease of use Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) When evaluating we were looking for a full service system at a reasonable price point that would grow with us. Review Source MB Mailen B. Lead Talent Acquisition Staffing and Recruiting Used the software for: 2+ years ### "Best customer support ever" September 23, 2025 5.0 Overall, I really enjoy using this CRM and it has been a very positive experience. There are still a few minor UX changes I would suggest, but what I truly appreciate is the team’s openness to feedback and their willingness to adapt the platform to meet our specific needs. Pros What I like most about Recruit CRM is that it’s not only an intuitive and easy-to-navigate CRM, but the customer service truly stands out. Their support team consistently delivers on their promises. I’ve never seen another company respond so quickly and reliably. Whenever I submit a question or need assistance, I usually get a reply within just one or two minutes, literally. On top of that, we have a dedicated account manager who is always extremely responsive and helpful, which makes the overall experience even better. Cons What I liked the least was the look and feel in some areas; at times the navigation wasn’t very intuitive, and the overall user experience felt a bit odd. That said, Recruit CRM has been continuously improving, and I’ve already noticed things getting better over time. Switched from [Workable](https://www.capterra.com/p/130175/Workable/) Better interface and profile management. Review Source Jeroen B. Co-Creator Staffing and Recruiting Used the software for: 1-2 years ### "Great recruitment software" August 11, 2025 5.0 Flexible, AI tools that work, no extra costs for company-specific changes. Overall good value for money, compared to the competition. Pros Customer Support by \[sensitive content hidden\]. She is always available and goes the extra mile to help us. Cons Dates can only be filled in by using the calendar. It would be much easier if we could use our keyboard to enter the right date. Some translations in Dutch are incorrect. Review Source TR Tony R. Executive Recruiter and IT Support Staffing and Recruiting Used the software for: Less than 6 months ### "Organized Workflow and Outstanding Support" February 10, 2026 5.0 Overall, I’m happy with Recruit CRM. It keeps my files organized and helps me stay on top of my workflow. The support team has been outstanding — every time I reach out, they’re quick, patient, and genuinely helpful. Some features take a little time to get used to, and a few areas still feel a bit buggy, especially search, but that may be because I’m still learning the deeper functions. The AI features are also a bit pricey, so we don’t use them often, and I originally thought our plan included two free monthly credits with Organic job postings, but those didn’t appear. Even with those small challenges, the support behind the product makes a big difference and keeps the experience positive. Pros The support is AMAZING. Some features take a little time to get settled, but with support behind you, nothing feels impossible. Cons The AI features are a bit pricey, so we rarely use them. I thought we received two free credits each month with the Organic job posting plan, but they didn’t show up. Also, the search function feels a little buggy — though it might just be that I haven’t learned all the features yet. Alternatives considered [Manatal](https://www.capterra.com/p/181145/Manatal/) Reason for choosing Recruit CRM Supports the features i want and meets my everyday needs Review Source YY Yash Y. HR MANAGER- IT Computer & Network Security Used the software for: 1-2 years ### "Really Helps Recruiters" September 20, 2025 5.0 Overall, my experience has been really good. Recruit CRM has cut down a lot of manual work for me and made it so much easier to track candidates and clients in one place. I appreciate that the company keeps rolling out updates and listens to user feedback. Yes, there are a couple of areas to improve, but it’s definitely become a tool I rely on daily. Pros What I like the most is how simple and easy it is to use. The interface feels clean, and my team didn’t take long to get used to it. The customer support team is honestly one of the best parts they’re super quick to respond and always willing to help. I also enjoy how flexible the system is when it comes to setting up pipelines and reports. Cons One thing I feel is missing is an assessment tool within the platformit would really make things smoother. Also, the workflow automation features are a bit on the expensive side when you compare it to options like NH8. Review Source Pasquale P. Managing Director Human Resources Used the software for: 6-12 months ### "Best CRM for Recruitment Firms" August 11, 2025 5.0 pretty great experience overall; I'd recommend it especially to SMEs. Pros ease of use, great value for money, great organization of everything and efficient workflows, great customer support and Care (capital letter is intentional) Cons lack of some personalization, and ai features not too sharp Switched from [Manatal](https://www.capterra.com/p/181145/Manatal/) Way too weak crm+ats manatal Review Source VR Verified Reviewer Associate Analyst Human Resources Used the software for: Less than 6 months ### "Simply Splendid!" February 9, 2026 5.0 Overall the experience has been excellent. It has made work easier to navigate and organize while keeping everything on record. Pros the interface is easy to navigate and covers all aspects from candidates to clients to their companies Cons up to this moment i have nothing much to say about the cons because i have not come across any so far Review Source AG Arvind G. Sr. Talent Acquisition Partner Financial Services Used the software for: 2+ years ### "In regards to Recruit CRM" February 23, 2025 4.0 I used Recruit CRM at my previous tenure at a recruiting agency. We eventually switched over to Manatal because of Japanese language implementation, but overall very good product. Pros ・Easy to use CRM with good implementation into emails and other previously used CRMS. ・Necessary info for candidate input. ・Easy to track interview process. Cons ・No Japanese language capability. ・Compared to other CRM's UI/UX is not good. ・CS is not very effective. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Bullhorn was a poor database for us and it was barely used so we used a different CRM to increase database usage at my previous recruiting agency. Review Source DG Diana G. Recruiter Human Resources Used the software for: Less than 6 months ### "Recruit CRM Feedback" February 12, 2025 5.0 It's fine. I like it, although I had no experience with it before is user friendly and trustworthy. Pros The posibility to track candidates, add them to hot lists, assign tasks, and manage back and forth the candidates's pool among the different statuses. Cons I would love to have the possibility to integrate prescreening questions and scores, to easily check up when there is a high volume of candidates in the candidate's pool. Review Source Allan D. Head of Management and Technical Construction Used the software for: Less than 6 months ### "Outstanding Recruitment CRM" August 11, 2025 5.0 Excellent experience, great system and supported by powerful AI makes for a really impressive CRM. The support provided by the client account team is also very responsive. Pros I really enjoy how user friendly it is. It is extremely intuitive. Its reporting stack is top class and provides really informative information. The customable dashboard is a great feature. Cons There is nothing I like least about the system. Review Source VR Verified Reviewer Talent Consultant Human Resources Used the software for: Less than 6 months ### "Super tool!" November 14, 2025 5.0 Pros Great tech support, super customizable, easy to use, high adaptability, interesting ai functionalities. If you have a job advert out, it suggests the best candidates in the database. if you integrate it with linkedin, it's able to suggest profiles outside the system Cons CV parsing is not very precise, ai tools not very precise in feedback. i find it useful when you need to manage pipeline, less useful if i need to make complex searches in database (geographical fields are not always reliable) Review Source MV Marc V. Managing Director Human Resources Used the software for: 1-2 years ### "Disappointing experience" March 4, 2025 2.0 Customer service is good, the platform itself is not very easy to work with. Pros A lot of features and the interface looks decent Cons Many useless features I left it quite late (till the last day of the subscription) to tell them to not renew and asked how I can take the data out. It was one day late and in order to get my data, I had to extend one membership for a month. Not great service, talking about 150 USD, but I defo won't come back. Alternatives considered [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Manatal](https://www.capterra.com/p/181145/Manatal/) Reason for choosing Recruit CRM Feautures and interface that looked better in the demo period Review Source MG Maddie G. Recruiter Staffing and Recruiting Used the software for: Less than 6 months ### "User-Friendly " August 13, 2025 5.0 10/10 as a recruiter and account manager, it's been a great transition from our old system. The team is very helpful and responsive. Pros Very user-friendly and great dashboards! Great for recruiters and account managers to see real time metrics. Cons Personally, everything is good right now! I did notice that my email disconnects if I update my password, so I'll have to remember when my password changes to sync it again. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) The company made the switch I did not have anything to do with it. Review Source LR Lauren R. Professional Services Legal Services Used the software for: Less than 6 months ### "Great experience" August 11, 2025 5.0 Easy to learn how it works and easy to monitor and record the process per candidate. Its great to be able to quickly check in and review past candidates that you may use for a role that werent right for a different role. Pros So easy to upload and capture candidates CV's and information. Great that the data from the curriculum vitae is uploaded and captured for you:) Cons Cant think of something I wasnt happy with. It was really easy to grasp and find your way around. Its user friendly. Review Source MK Mylene K. Managing Partner Staffing and Recruiting Used the software for: Less than 6 months ### "Great Recruitment Software!" February 12, 2025 5.0 Recruit CRM is efficient, user-friendliness, and has strong customer support, making it a valuable tool for recruitment professionals. Pros It has a user-friendly interface and intuitive design, making it easy for recruiters to navigate and manage candidate information effectively. Cons When I log in on my desktop, it automatically signs me out on my phone. Review Source RP Riya P. HR manager Staffing and Recruiting Used the software for: 1-2 years ### "Excellent Recruitment CRM" February 26, 2025 5.0 Excellent Recruitment CRM! I've been using Recruit CRM for almost two years now and highly recommend it. The customer service is outstanding—they respond via chat within minutes, ensuring help is always available. Our account manager is always accommodating and readily jumps on a call whenever needed. Pros I really like the AI feature as it helps me alot Cons The free job board posting is very limited Review Source JA Justina A. Owner Staffing and Recruiting Used the software for: 6-12 months ### "Fantastic Customer Service and Forward-thinking Company" February 12, 2025 5.0 Incredible customer service. Easy to use guides and people available whenever needed. Pros Customer Service and features. Company is forward-thinking in technologies and always asking for customer input to make the experience and program better. Cons Billing section doesn't allow for personalized billing. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Recruit CRM CRM and ATS combined capabilities- only one I found that did both well. Review Source AQ Alheli Q. Operations and Marketing Manager Staffing and Recruiting Used the software for: 1-2 years ### "An ideal tool for recruitment" December 9, 2024 5.0 It's a great tool, perfect for our recruitment needs, both from an operational and headhunting perspective. Need to explore more the business development features. Pros Constantly updated, great customer service Cons What I like least is that sometimes it does not refresh well and you have to get in and out. Alternatives considered [Teamtailor](https://www.capterra.com/p/144801/Teamtailor/) Reason for choosing Recruit CRM Was very user-friendly for a company that has never used it before Review Source Similar Products Featured ## Related categories [Recruiting](https://www.capterra.com/recruiting-software/)[Recruiting Agency](https://www.capterra.com/recruiting-agency-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.