# Recruit CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Recruit CRM the right Recruiting Agency solution for you? Explore 464 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/174348/Recruit-CRM/reviews --- Recruit CRM 4.9 (464) [View alternatives](https://www.capterra.com/p/174348/Recruit-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Recruit CRM Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews SG Sasha G Talent Acquisition ManagerStaffing and Recruiting, 2 - 10 employeesUsed the software for: 1-2 years. “You can easily customize all fields and features for managing candidates and positions based on your needs -the level of customization is truly outstanding.“ December 7, 2025 IP Isabelle P RecruiterStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “Not being able to accurately detect duplicate candidate profiles, no prompts to suggest what step or what features we should take“ February 9, 2026 Nicky C DirectorStaffing and Recruiting, Self-employedUsed the software for: 6-12 months. “Also, there is a monthly rolling contract option which is refreshing when everyone else seems to want 12 months commitment. Since I've been with RecruitCRM, the development is huge and the new features just keep coming, they clearly have a drive for continuous improvement and it's needed in this era of AI.“ August 13, 2025 TR Tony R Executive Recruiter and IT SupportStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “I thought we received two free credits each month with the Organic job posting plan, but they didn’t show up.“ February 10, 2026 YO Yewande O HRSCAccounting, 51 - 200 employeesUsed the software for: Less than 6 months. “Information are kept secured and candidate profile is user friendly and helps with capturing all candidate interview information“ November 20, 2025 ES Erika S Talent ConsultantHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months. “CV parsing is not very precise, ai tools not very precise in feedback.“ November 14, 2025 VG Victoria Skye G Operations PartnerHuman Resources, 2 - 10 employeesUsed the software for: Less than 6 months. “The tool itself does what you need it to, the speed at which data is migrated or updated is second to none, the logic behind how it can support your hiring efforts were really well thought out, it can help you manage your workflow, as well as revenue pipeline, they are open to custom automations that your business or industry may need and I cannot say enough about the people!!“ November 29, 2024 TR Tony R Executive Recruiter and IT SupportStaffing and Recruiting, 2 - 10 employeesUsed the software for: Less than 6 months. “The AI features are a bit pricey, so we rarely use them.“ February 10, 2026 ## Showing most helpful reviews Showing 1-25 of 464 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Stephen D. Founder Design Used the software for: Less than 6 months ### "The future of Recruitment ATS and CRMs is here and it is RecruitCRM" September 19, 2024 5.0 Very good so far and much better than competitors. Pros Excellent Recruitment Platform which is constantly updated and improved. Always with the recruiter in mind, no hidden costs or extra plugins that need to be paid for. Robust support for Zapier which means you can build these amazing workflows. They also have a team that can help you develop custom workflows too, normally this would cost a lot of money getting developers involved. Very fast support and friendly people. Cons Some small quality of life improvements are in the pipeline which will improve the platform when they are live. We are a visual industry so better support of landscape format resumes and portfolios would be useful. Switched from [JobAdder](https://www.capterra.com/p/135918/JobAdder/) Sub par product, limitations and slow update - clunky UI. Review Source SP Sam P. Managing Director Staffing and Recruiting Used the software for: Less than 6 months ### "Don't believe \[SENSITIVE CONTENT HIDDEN\], it's all a scam" October 21, 2020 1.0 The system looked great to begin with, the sales process was easy and there was lots of communication. They got way too greedy and have ruined a potentially awesome ATS/CRM by chasing quick bucks and not delivering what is promised. Pros It looked like it could do everything, but it can't, and the \[SENSITIVE CONTENT HIDDEN\] will gaslight you when you hold him to his word Cons I started speaking with the \[SENSITIVE CONTENT HIDDEN\], as part of my process to find a new ATS and CRM 3 months ago. He promised that RecruitCRM would be able to integrate with my usual job board API's to multi-post jobs and accept candidates, eliminating the need for BroadBean or another multi-poster. This functionality wasn't a feature when we started speaking, but I was promised numerous times that it would be available soon and delayed the implementation until this function was up and running. I spoke to \[SENSITIVE CONTENT HIDDEN\] today, and he told me that to multipost jobs from within RecruitCRM, I would have now have to buy credits from his supplier. This wasn't part of the original conversations, but he denies that vehemently, meaning that one us is lying. And I'm pretty sure it's not me... Reason for choosing Recruit CRM I wouldn't choose them if they were the only other option on the planet Review Source Response from Workforce Cloud Tech October 29, 2020 We're extremely sorry that your interaction with us while exploring new ATS systems left you with such a negative view. As a team, we work hard to make our customers happy & successful. All our 5-star reviews here attest to this endeavor. Recruit CRM is primarily an ATS+CRM and thus does not specialize in Commercial Job Distribution apart from the handful of free job boards we let our users auto-post jobs to. To help our customers, We have partnered with a Job Distribution company from The Netherlands that lets you buy premium ads on over 2000+ Job Boards & media channels across the world. Unfortunately, because the partner distributes the jobs, they do not let you bypass them and buy credits directly from multiple Job Boards while using their technology to publish jobs. We're extremely sorry if this was not clear during your demo of Recruit CRM. This was how this feature was always planned since we have no way to directly partner with 2000 Independent Job boards :( IP Isabelle P. Recruiter Staffing and Recruiting Used the software for: Less than 6 months ### "A Plethora of Recruitment Features" February 9, 2026 5.0 It's fantastic so far. I'm able to manage our recruitment stages well, engage with candidates, and keep client records too. It looked overwhelming with so many features at first, but when you get the hang of it, it's actually very beneficial for your recruitment team/firm! Pros I like its email management, AI sourcing, candidate search, candidate notes, and job application form. The features were very much useful for recruitment. Cons Not being able to accurately detect duplicate candidate profiles, no prompts to suggest what step or what features we should take Review Source RG Robert G. Sales Director Staffing and Recruiting Used the software for: 2+ years ### "Best CRM ever!" October 31, 2025 5.0 Great product, and really great support. If you have a small question you have instant support! Great help of \[sensitive content hidden\]! Pros Its very customer friendly and you can shape it excectly how you want it. Everytime I think of an addon I would like to see in the system they already have it or are busy building it! Cons in comparison to other crm systems I used I cant think of any. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Recruit CRM easy and custome made and great support.. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) difficult and expensive and not customer friendly at all Review Source DH Dana H. Founder and Principal Non-Profit Organization Management Used the software for: 1-2 years ### "RCRM - Great option for search/staffing firms! " November 11, 2025 5.0 Great customer service...very responsive! I always get a response within a few minutes. I've worked with lots of other CRMs (Workable, Greenhouse, CATS) and RCRM is a great value. Pros Geared towards search/staffing firms Great search features for sourcing. Easy to move candidates through steps of the hiring process Cons I wish there were more templates or design options for Careers page. Branding with my website is limited. Switched from [CATS](https://www.capterra.com/p/45814/CATS/) CATS had limited functionality that I know get from RCRM Review Source AM Ailin M. Operations Coordinator Staffing and Recruiting Used the software for: 6-12 months ### "Great tool, amazing customer support" August 25, 2025 5.0 It’s been going great so far, thanks entirely to our amazing account manager, \[sensitive content hidden\]. Whenever we reach out, she hops on a call with us instantly and helps in every way she can. It feels incredible to have that kind of support. Pros Once you get the hang of it, it’s a fantastic tool, packed with powerful features and incredibly easy to keep your pipeline clean. It also makes the paper‑screening process super smooth. Cons I’ll admit, it wasn’t the easiest to learn, our team took a while to really master it. The hiring stages can be confusing: you select specific ones for a role, but still have to sift through all your past stages. It’s a bit messy. Plus, we couldn’t link our Indeed account, even though we tried so many different ways. Switched from [Workable](https://www.capterra.com/p/130175/Workable/) we were already using workable for a project of us and we didn't find it easy to set up Review Source MG Marine G. Operations Manager Individual & Family Services Used the software for: 6-12 months ### "intuitive and easy to navigate App" September 30, 2025 5.0 Good experience for candidate follow up, interviews setups, database searches using skills or tags. The simplicity of posting a job on 1 or more websites, with the use of job search engines partnerships. Pros Very intuitive, easy to navigate, multiple options for searching, customer support very reactive. Our dedicated agent is always here to help and issues are solved very rapidly. The setup of different fields was also quite simple to put in place. Cons The boolean search, which implies that everyone has filled their profile correctly, which is not always the case. I preferred the older version. Also, we cannot link our Calendly calendars to our RecruitCRM calendar. Switched from [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) RecruitCRM has a personalized and reactive customer support Review Source YR Yulissa R. Lead Recruiter Shipbuilding Used the software for: 6-12 months ### "Very good and easy-to-use CRM system" November 12, 2025 5.0 Overall, my experience with Recruit CRM has been great. It helps me stay organized, track candidates easily, and communicate effectively with clients. Pros I really like that Recruit CRM is very friendly for new users. The layout is simple and easy to navigate, even for someone who is just starting out. The tutorials and customer support are also very helpful when learning how to use each feature. Cons There’s nothing bad about Recruit CRM. It just felt a little difficult to use at the beginning, but once I got used to it, everything became very easy to manage. Alternatives considered [Expertrec Smart Search](https://www.capterra.com/p/155387/Expertrec-Search-Engine/) Reason for choosing Recruit CRM Price was very flexible for a start-up company. Review Source EA Eric A. Founder Staffing and Recruiting Used the software for: 6-12 months ### "Great tool" September 19, 2025 5.0 Great platform start ups with limited budget - RecruitCRM provides a trial period to get use to the system even before you commit Pros What I like most is the integration of the job page being able to be linked directly to your LinkedIN to draw candidates to apply which automatically saves their details on the database Cons I wish it would have been easy to access API to link direct job to website, as well as ability to delete old jobs Alternatives considered [SourceWhale](https://www.capterra.com/p/265497/SourceWhale/) Reason for choosing Recruit CRM Because the off the free trial I was able to test the product before subscribing Review Source CB Charlie B. RecOps Human Resources Used the software for: 1-2 years ### "A constantly evolving tool" September 20, 2024 5.0 Always a pleasure to see new stuff coming ! Pros Recruit CRM is constantly evolving and the whole team is always very supportive. Cons Some feature yet to be enhanced are still a bit rigid, but it will be sorted out really soon I heard ! Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Recruit CRM Not enough feature for the ATS part. Candidates are not natively supported on Hubspot (at that time) Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Not enough contact with our CSM at Bullhorn Review Source RY Romain Y. Regional Manager Staffing and Recruiting Used the software for: 6-12 months ### "Perfect for teamwork" September 20, 2024 5.0 It’s great to see how Recruit CRM supports collaboration. Pros The collaboration features make teamwork seamless and efficient. Cons Some integrations could be smoother, but they’re already being improved. Alternatives considered [tool4staffing](https://www.capterra.com/p/200804/tool4staffing/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Recruit CRM It was the most complete and most accomplished tool Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) To switch on an all-in-1 tool, designed for our business Review Source CK Catharina K. Recruiter Staffing and Recruiting Used the software for: Less than 6 months ### "First time user feedback" October 15, 2024 4.0 generally like it, but I noticed the more we use it the messier it gets. need to standardize the steps so that when you look at it from dashboard view its consistent. Pros Kanban view is the most useful for me so I can figure out where people are at and what I need to do. Cons when you look at the dashboard kanban view sometimes it shows you fields you cannot drag to because it's only available for certain roles. Switched from [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) wanted something more comprehensive. zoho recruit looked clean but didn't have all the functionality Review Source DM Danesh M. Operations Director Human Resources Used the software for: 1-2 years ### "Recruit CRM - small business perspective" June 23, 2024 5.0 Pros The user interface - was clear and logical and easy to understand with categories and options intuitively laid out and options easily accessible. The ability to customise each of the key categories - Companies, Contacts, Candidates, Jobs, Deals -- is helpful, as well as laying out the sections as one wants, plus the ability to hide/display system fields and custom fields as well. Makes using the product all that much easier. Additionally, the ability to connect the system with automation tools like Zapier or Integrately via the API has been a huge time saver, and this in addition to the in-house, Recruit CRM, lead integration and automation services. The workflow is good too, with a number of options to get candidates into and manage them through the system; with a good CV parsing tool, LinkedIn Chrome extension, plus a great resume formatter. The Tasks and Meetings manager, and the associated carousel, is extremely helpful too for managing workload and flow. There are additional built in tools available (sequences to automate communications for example/workflow), plus additional ones too but currently not using them so cannot provide more details. Lastly, communication from the team is regular with good information provided, the support is great, the team warm and friendly, and queries answered very quickly. All this coupled with a clear plan to upgrade/improve the system with an ability to make suggestions. Cons The reporting module -- currently it shows key information but the only issue is it's not entirely customizable, and one is "limited" to the options provided. I understand this is being worked on/upgraded and I'm looking forward to be able to set up multiple, customised reports. Alternatives considered [Recruiterflow](https://www.capterra.com/p/165636/Recruiterflow/)[Manatal](https://www.capterra.com/p/181145/Manatal/)[JobAdder](https://www.capterra.com/p/135918/JobAdder/) Switched from [Firefish](https://www.capterra.com/p/226344/Firefish/) Primarily due to a dated and clunky UI, plus an inability to connect to automation tools. Review Source VR Verified Reviewer Senior Recruitment Consultant Human Resources Used the software for: 2+ years ### "RecruitCRM | ICAP People Solutions" September 23, 2025 5.0 My overall experience with Recruit CRM has been very positive: the platform is intuitive, easy to use, and has streamlined our recruitment operations significantly. The standout features are its customizable workflows and excellent customer support, though minor bugs and occasional system slowdowns have occurred, these were usually resolved quickly by their team. Pros Recruit CRM is highly valued for its intuitive interface and customizable workflows, which make managing candidate pipelines and client communications efficient and user-friendly. The platform's integrated automation features and collaborative tools also streamline recruitment processes for teams. Cons I found the customization options weren’t flexible enough for niche recruitment needs, which made it difficult to tailor the system for unique requirements. But they are working on it and they are doing a great job. Review Source HY Harsh Y. People Ops Manager Human Resources Used the software for: Less than 6 months ### "Recruitment Made Simple with Recruit CRM" September 19, 2025 5.0 Overall, my experience has been very positive. Recruit CRM has made my daily workflow easier, more organized, and less stressful. I feel more confident managing candidates and tasks, and I really appreciate the great customer support. Pros It’s very user-friendly and makes managing my recruitment process much smoother. Setting it up was simple, and the support from the team was excellent they walked me through everything step by step. The automation features save me a lot of time. Cons Currently, I wish there was an in-app calling feature within India. That would make it even more powerful. Hopefully, this gets added soon. Review Source YO Yewande O. HRSC Accounting Used the software for: Less than 6 months ### "RECRUIT CRM review" November 20, 2025 5.0 Information are kept secured and candidate profile is user friendly and helps with capturing all candidate interview information Pros I had real value for money, and the user access portal had a great look and feel and it helped with great team collaboration Cons The customer support lagged behind and it appears they are swamped but they will eventually help with few delays Review Source KR Karin R. Director Operations and Talent Human Resources Used the software for: Less than 6 months ### "RecruitCRM - Every Recruitment agencies dream CRM Tool" August 11, 2025 5.0 Overall experience always helpful, provide insightful and up to date information of the industry. Understands the industry therefore easy to communicate if changes or assistance is required. Pros RecruitCrm specifically focusses on the recruitment industry. The system is easy to use and addons can be done to optimize service delivery, communication and productivity Cons Do not experience any challenges with Recruit CRM. Sometimes slow but that you find with all systems. Review Source MD Maxime D. Managing Director Human Resources Used the software for: 2+ years ### "Good experience" March 27, 2025 5.0 I'm happy to use Recruit CRM and it's very functionnal for me Pros Quick and clear help. Great contact and really appreciated Cons The translation in French isn't always efficient Review Source DZ Daniel Z. Head of Operations Staffing and Recruiting Used the software for: Less than 6 months ### "Great customer support" December 9, 2024 5.0 Great customer support. I will recommend RCRM. Pros The Account manager. \[sensitive content hidden\] is awesome. He is super knowledgeable and so helpful. Best customer support that I've had. Cons The reporting. Its super expensive to roll out reporting to our team of 160+ team members. We are rather moving towards PowerBi that has a lot more functionality. Review Source ZD Zed D. Senior Talent Acquisition Specialist Staffing and Recruiting Used the software for: 6-12 months ### "RecruitCRM" September 10, 2024 4.0 Great stuff, been working on this for a couple of months, and very easy to use. Pros It's very easy and friendly to use. The status and templates greatly helped our recruiting process smoothly. Cons Maybe some fields could be better. Like having the option to select the option in the Candidate list. Review Source DH Daniel H. Senior recruiter Human Resources Used the software for: Less than 6 months ### "Recruit CRM Review - Latin america" August 19, 2024 5.0 Amazing, The fact of how simple it is to use it, also the presentation and colors, you really don't need to be an expert to be able to navigate it, which is how every system should be, friendly Pros The fact of how simple it is to use it, also the presentation and colors, you really don't need to be an expert to be able to navigate it, which is how every system should be, friendly Cons There is only one little bug, the green light that each candidate has to be seen by the client goes on when you click parse and assign, that should be correct it, it also happens with other buttons, the greenlight should turn on ONLY when you click on it, should not get turned on when clocking other things Review Source VR Verified Reviewer Managing Director Human Resources Used the software for: 1-2 years ### "Top Product" July 23, 2024 5.0 Pros Easy to use, user friendly, love the LinkedIn PlugIn Cons Nothing. It is really a good tool and we love to use it. Review Source JB Jim B. CFO Staffing and Recruiting Used the software for: 6-12 months ### "RecruitCRM is a great platform" July 26, 2024 5.0 Pros Very robust functionality, great support during onboarding and configuration, multi-language User Interface (we have non-US team members that really like being able to work in their native language) Cons No real complaints. No software is perfect but RCRM meets our needs and has been embraced by our entire team. Review Source SV Sofia V. Talent Attraction Analyst Information Technology and Services Used the software for: 6-12 months ### "Recruit CRM for talent attraction" August 14, 2024 4.0 It has helped me on tracking applicants, and it has made it easier to find those who have the skills and experience necessary by creating a summary of the uploaded resumes. Pros It has an unlimited free trial and it is easy to use, also it has a Chrome extension for LinkedIn sourcing. Cons That is has limited interviewing tools. Review Source Jim B. SVP Information Technology and Services Used the software for: 2+ years ### "Recruit CRM is a great product" February 9, 2026 5.0 Very positive. The team at Recruit CRM work hard to ensure satisfaction, and when you have a suggestion, they usually work to incorporate it. Very responsive@ Pros Easy customizable, easy to use. AI is integrated in to the product. Support is also a strong suit of Recruit CRM. Cons Nothing worth complaining about. Like any tool, you have to learn its nuances to effectively work with it. Alternatives considered [Loxo](https://www.capterra.com/p/165046/Loxo/) Reason for choosing Recruit CRM Best product/most feature rich evaluated. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) Bullhorn was not responsive to my needs. They didn't care. Upgrades/improvements came slowly, and usually as an up sell. 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