# Page 4 | Recruit CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Recruit CRM the right Recruiting Agency solution for you? Explore 464 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/174348/Recruit-CRM/reviews

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Recruit CRM

4.9 (464)

[View alternatives](https://www.capterra.com/p/174348/Recruit-CRM/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Recruit CRM

## Showing most helpful reviews

Showing 76-100 of 465 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HA

Harsh A.  
Business Analyst  
Oil & Energy  
Used the software for: I used a free trial

### "Best CRM/ATS at affordable pricing"

September 30, 2024

5.0

Pros

Advanced search and resume parser: it is very powerful and easy to upload candidate information. It also provides work and education history with AI search for candidates.And customer support team

Cons

Nothing I can think about as of now. Everything is working fine will add once I find out more.

Review Source

CD

Christian D.  
Junior Recruiter  
Human Resources  
Used the software for: Less than 6 months

### "Recruit Crm Review"

August 19, 2024

5.0

It has been wonderful and making work easier.

Pros

I like the whole system because it is easy to use.

Cons

There is nothing I dislike about the system.

Switched from

[Workable](https://www.capterra.com/p/130175/Workable/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Company reason why it has been switched.

Review Source

RH

Rebecca H.  
Talent Acquisition Specialist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Review of Recruit CRM"

July 15, 2024

5.0

Pros

I like how easy it is to use. I was able to learn this system pretty easily. As a recruiter, this is huge as there was no delay in my day to day operations while integrating this system.

Cons

There are certain little things that are a pain. This is mostly with having to add the state to the location on jobs or having to manually add a contact to jobs as well.

Switched from

[iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/)

Not as robust of options to track data.

Review Source

RY

Regina Y.  
Chief of Staff  
Human Resources  
Used the software for: 1-2 years

### "Highly customizable on your workflow!"

July 17, 2024

5.0

Pros

What's great about Recruit CRM is how I can create note templates and call log templates for my team, enhancing the quality of data we gather from both clients and candidates. It's also customized to our workflow and process, adjusting to our needs rather than adjusting to a new system.

Cons

I would like to see Recruit CRM work on the user interface and options for fonts/bullets in the notes section.

Review Source

SS

Scott S.  
VP Talent Acquisition  
Human Resources  
Used the software for: 1-2 years

### "Finally - A winner"

June 13, 2024

5.0

After a few attempts, we finally implemented a platform we can build our business on and where we get support quickly.

Pros

The Kanban view for deals, jobs, candidates is awesome. The support is phenomenal.

Cons

Didn’t collect EEO data on applicants - developed a workaround.

Alternatives considered

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[The Applicant Manager](https://www.capterra.com/p/123752/The-Applicant-Manager/)[isolved Talent Acquisition](https://www.capterra.com/p/119957/ApplicantPRO/)

Review Source

PT

Patrick T.  
Quality, Safety and Compliance Manager  
Construction  
Used the software for: Less than 6 months

### "RCRM - An Excellent Choice of software for our Company"

June 4, 2024

5.0

Excellent support from day one, migration was smooth, but any difficulties that arose were dealt with in a fast and an efficient manner, with loads of technical backup provided when needed. Our Account Manager from day one, who got to know our business acts in a very supportive way to ensure we are getting what we want and the most out of the system and providing solutions/functionality to all queries. Overall the support has been excellent from the Account Manager and the overall RCRM Team. The Chatbot Help facility has been used a lot by individuals and all with positive feedback on this help facility, which had a very quick response, no matter what time of the day. The online videos and help videos provided are excellent. We are very pleased with the system to date.

Pros

Excellent support from Recruit CRM throughout migration, right through to rolling out RCRM company wide. Technical advice was excellent and using customized fields to assist us and give us more visibility on all the data that was imported from our older CRM system. Dedicated Account Manager which is very beneficial. Setting up roles and teams in RCRM to facilitate the levels required in our Company. Responses to all requests have been dealt with very fast and continuous updates provided if requests have gone to the Product & Development team. The feedback from the overall team is very positive as they all get used to RCRM and functionality of this new system.

Cons

As we are new to Recruit CRM, nothing springs to mind at present, as we have all the functionality that we require and operate our Recruitment and CRM Software. Only thing missing, no map available for radius searching.

Reason for choosing Recruit CRM

We felt it was the best fit for our company from the software packages that we evaluated.

Review Source

JM

Jenn M.  
SVP, Talent Acquisition  
Hospital & Health Care  
Used the software for: Less than 6 months

### "The ATS and CRM every recruiter wants!"

June 21, 2024

5.0

Outstanding we have been very happy with every interaction with Recruit CRM.

Pros

Very easy to use, customizable, excellent customer service, quick turnaround when reaching out to the rep and live chat, reporting, AI functions, kanban view, integrating with other systems.

Cons

It would be great if they offered an offer letter portal to save multiple offer letters templates and deploy them to candidates.

Reason for choosing Recruit CRM

Cutting edge, easy to use, great customer support, integrations with other platforms.

Switched from

[iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/)

Lack of customer support, self service type of model, reporting functionality not working properly, increased cost for no value.

Review Source

BF

Benjamin F.  
Director  
Biotechnology  
Used the software for: Less than 6 months

### "Great product - no messing around with implementation and very easy to use"

June 4, 2024

5.0

Excellent. It's easy to use and I'm very happy with the product overall.

Pros

I like the UI and UX. Very intuitive and the Linkedin extension makes my life a lot easier.

Cons

No ability to so a compiled list of specs sent to clients. I need this as a reporting tool for following up.

Alternatives considered

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[JazzHR](https://www.capterra.com/p/87750/JazzHR/)

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Cost and time to set up. There was a no nonsense attitude and overall good customer experience with no hidden fees.

Review Source

SL

Scott L.  
Owner  
Human Resources  
Used the software for: 2+ years

### "The Best in All Areas"

June 3, 2024

5.0

It's probably the best tech company I have dealt with and definitely the best recruitment software provider. I'd be more than happy to recommend it to anyone thinking of signing up. Do yourself a favour and don't consider anyone else.

Pros

RecruitCRM is fantastic and so are the staff. Having dealt we a few of the 'Big Boys' RecruitCRM are a breathe of fresh air. Nothing is too much trouble, everything works, mostly exceeding expectations.

Cons

The only thing is that I didn't sign up sooner!

Reason for choosing Recruit CRM

I spoke with \[sensitive content hidden\], who showed me the product. Since then, the CRM/ATS has grown at speed and exceeded my expectations.

Switched from

[Access Vincere Evo](https://www.capterra.com/p/152350/Vincere/)

I'd rather not say, but am so glad I did and have had zero regrets.

Review Source

LR

Livia R.  
External Consultant  
Human Resources  
Used the software for: 1-2 years

### "A great tool for recruitment agencies"

June 24, 2024

5.0

This is a great ATS and CRM for recruitment agencies.

Pros

Easy to implement and use, made to suit agency needs compared to similar ATS which focus mainly on internal recruitment projects.

Cons

There is nothing much we don't like as the level of support provided is excellent in case we get stuck.

Review Source

Ketan B. B.  
Operations Manager  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "A Game-Changer for Our Recruitment Processes"

June 2, 2024

5.0

Overall, our experience with Recruit CRM has been exceptional. The transition from our previous CRM was smooth, thanks to the dedicated support from Sanjeeb and Nandita. Their continuous follow-up and assistance have ensured that we are fully utilizing the system's capabilities. Recruit CRM has undoubtedly enhanced our recruitment processes and positioned us for greater success.

Pros

What I liked most about Recruit CRM is its unparalleled flexibility and customization options. The user-friendly interface makes it easy for our team to adapt and streamline our workflows. The advanced features, such as automated workflows, robust reporting tools, and seamless integration capabilities, significantly boost our efficiency and productivity.

Cons

The only drawback we've encountered with Recruit CRM is the occasional lag during peak usage times. However, this is a minor issue that the support team has been very responsive in addressing.

Review Source

DM

Dani'l M.  
President and Founder  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Self-Explanatory CRM System"

June 20, 2024

5.0

They have AMAZING customer service skills and a great system in place.

Pros

I love that it's self-explanatory. Yes, I did a demo call but I feel like I learned a lot by just using it.

Cons

Not sure what I don't dislike yet about the system

Reason for choosing Recruit CRM

More affordable and has everything the other systems have

Review Source

BS

Britt S.  
Community Manager  
Human Resources  
Used the software for: 1-2 years

### "Review Britt @Puur Salaris"

June 17, 2024

5.0

Pros

The customer service is really helpfull. Recruit CRM on itself is easy to work with, however it sometimes is difficult to find the thing you're looking for because of all the options. When I need help with finding it, I'll inform our CRM contact person, who up to now have always been able to help quickly.

Cons

Difficulties with integrating selfmade templates The basic/few options to design a Job page

Review Source

ES

Emtiaz S.  
Senior Recruitment Consultant  
Human Resources  
Used the software for: Less than 6 months

### "Recruit CRM is awesome"

July 4, 2024

5.0

Very happy with the product and the support is unreal!!

Pros

Ease of parsing resumes Candidate summary feature Ease of use Excellent Support, I mean excellent!!!!

Cons

No complaints, I dont have any issues with the product and the support is excellent so I dont need to spend time trying to figure it out

Review Source

BS

Brittnay S.  
Resource Development Manager  
Construction  
Used the software for: Less than 6 months

### "Best we could find overall, and we're please, but still a work in progress"

May 30, 2023

4.0

Pros

The overall software is effective and we are pleased with it. We extensively researched different options for recruiting/applicant mgmt/CRM systems and this was by far the leader with a competitive pricepoint considering all the features. However, because it is a newer product and continuously being improved/updated, there are still many "works in progress" and items that need to be implemented and/or improved, some more "critical" than others. Still, overall it's effective and does what we need, for the most part. I will also add that their customer service is SUPERB! They are always willing to assist and walk you through any questions or issues and they respond quickly every time. I do wish they had some type of comprehensive intro/onboarding documentation to help get you started and act as a reference point and overview of all the different features and system options, but they did say this was something they planned to develop so hopefully we'll see it in the future.

Cons

A big downfall for us is the lack of a clearly documented user guide or any type of easily accessible reference point to help begin using the software. The resume formatter is also a feature that we were excited to use and unfortunately learned does not work as expected. The Outlook email connection works, but your mailbox is entirely unorganized and you can't easily view your folders, which does make it more of a pain to actually use. Another big one for us is the limited dashboard and reporting options as they really focus primarily on the clients, and not on the actual jobs we're working on or candidates we're dealing with. But even with these and a few other pain points, after demoing SEVERAL options and considering some of the other more well-known names, Recruit CRM was the clear winner and does blow the competition out of the water. Plus, the superior customer service and continued updating and taking into account of user feedback, definitely makes us feel that we made the right choice and we are satisfied and happy with our decision.

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[TRAFFIT](https://www.capterra.com/p/184186/TRAFFIT/)[Tellent Recruitee](https://www.capterra.com/p/140650/Recruitee/)[iSmartRecruit](https://www.capterra.com/p/143592/iSmartRecruit/)[Recruiterflow](https://www.capterra.com/p/165636/Recruiterflow/)

Reason for choosing Recruit CRM

The features, multiple systems all in one (ATS, CRM, Position Management, etc), price point, no long term commitments, continued updates and customer-focused improvements....it's a very effective and robust product as it stands currently, and we're definitely looking forward to the continued updates and feature fixes and new add-on's/implementations! :)

Switched from

[RESUMate](https://www.capterra.com/p/10268/RESUMate/)

Resumate is a great option for basic recruiting and is actually a very powerful resume database with seriously powerful search capabilities (if you need something basic, Resumate is AWESOME and the lifetime license is something you cannot beat), however, in terms of a day to day full on ATS and Recruiting tool, it was just far too antiquated and the updated version was very costly and still ages behind the competition.

Review Source

Bryce D.  
Director  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Great Product"

March 14, 2024

5.0

Great support. every time I've needed help customizing or learning how to operate the system efficiently they've always been quick to respond and send me the summary of everything we discuss for future reference.

Pros

Tracking candidates, Tracking Progress and deal pipeline. Web browser extension to pull LinkedIn info straight into the CRM.

Cons

price per user is quite high. the system does offer a lot and I am only a small business so I don't need a lot of the features yet.

Alternatives considered

[Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing Recruit CRM

Offered a more recruitment focused system.

Review Source

Ivan J.  
Managing Partner  
Human Resources  
Used the software for: 2+ years

### "Easy, completed and intuitive tool for recruiters"

July 20, 2023

5.0

Fantastic!!!!

Pros

I love how match all info from Linkedin, how easy is to extract data and have an overall view of our activity.

Cons

Recruit CRM is an ongoing tool, always trying to add new features and always listening and focused to clients.

Alternatives considered

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Reason for choosing Recruit CRM

Quality vs Price

Review Source

CL

Cassie L.  
Senior Technical Recruiter  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Excellent Platform"

June 7, 2024

5.0

Overall, not only is the platform just wonderful to use and highly customizable, but the customer support has been probably the best I've experienced before. In addition to my customer success rep, I also have a technical support guy who set up my API integrations on the backend so that when I add candidates via the extension, they are automatically enriched with contact info from my SalesQL account. I don't even have to touch my SalesQL extension, the enrichment happens automatically on the backend. And I didn't have to pay extra to get that kind of support either!

Pros

The ability to set up and account and start configuring it to my specific needs on day 1 was huge for me. I tend to not like having to schedule and sit through a live demo prior to getting to start playing around with the platform. I like it when they are intuitive and when the product can speak for itself.

Cons

Sometimes the search functionality hasn't been as accurate as I would like. The nice thing though is that when I mentioned this to my customer success rep, it was already on the docket. That was about a month ago and she told me they are currently working on that functionality on the backend and will let me know when the updates have been deployed.

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Recruit CRM

It was the easiest to get set up on and start using same day as a Freelance Recruiter.

Review Source

VR

Verified Reviewer  
Tech Talent Acquisition Specialist  
Human Resources  
Used the software for: 6-12 months

### "A very good ATS for recruiting agencies !"

March 21, 2023

5.0

Pros

The product is quite easy to use, with useful features and easy-to-follow paths. Moreover, the support is really reactive and efficient !

Cons

Candidate follow-ups are not always easy : the KANBAN view is not really easy to access quickly, and the sorting of applicants is not really convenient to use and quickly treat them

Alternatives considered

[Teamtailor](https://www.capterra.com/p/144801/Teamtailor/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Switched from

[tool4staffing](https://www.capterra.com/p/200804/tool4staffing/)

The product was way too buggy, it was a giant mess in term of scraping and information sorting, updates were really heavy with big changes without any previous notice

Review Source

Jenny D.  
Partner  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Recommended to Us & We Love It"

April 13, 2022

5.0

Recruit CRM was not our initial choice. The three of us were doing a lot of research and demos over months. We had our preferred list narrowed down to three other ATS/CRMs, and then someone recommended Recruit CRM. So, we all sat in on one more demo, and we were pretty much sold. Of course, I still wanted to analyze every detail and offering, but Recruit CRM was the clear winner after all of that.

Pros

We love how easy it is to source candidates and contacts outside of the CRM. We can seamlessly add them into our work flow (jobs, hot lists, pipeline, etc). We all came from ATS/CRMs where importing candidates and contacts was really cumbersome and glitchy. We launched the business three months ago, and we were able to move SO much faster because we had an ATS/CRM that kept us out of the weeds of data entry. We also really like the mobile app. (If needed, I could probably just sit in my car and work a whole productive day with just the mobile app.) Another cool feature, which was new to us, was the "deal sheet." We weren't using that day one, but as we got going we realized that it is a very cool, customizable tool that we now rely on.

Cons

You can search all notes but at this point, if you log something as a "call log" the text you input is not searchable. We would love to see that feature added! Recruit CRM allows users to vote on updates, so it could be in the works. We are also looking forward to the upcoming email sequencing feature.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Recruiterflow](https://www.capterra.com/p/165636/Recruiterflow/)[Manatal](https://www.capterra.com/p/181145/Manatal/)[PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/)[Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)

Reason for choosing Recruit CRM

A few reasons: 1) customer service (although we had really good experiences with RecruiterFlow and Creltae as well). (2) the candidate/contact/company parser via the chrome extension was the easiest and most robust (3) the mobile app (4) the industry recommendation (5) the user interface

Review Source

Kim S.  
Executive Vice President  
Human Resources  
Used the software for: 1-2 years

### "First-In-Class ATS/CRM Software"

August 10, 2021

5.0

We view the team at Recruit CRM as a partner. Their product has provided an infrastructure for us to stand out in our field and to successfully grow our business. We have been spoiled by their excellence in customer service and strive to be as accountable to our clients as they are. We could not be happier with the business decision we made when we added Recruit CRM to our team.

Pros

This system allows our entire team, all of whom work remotely and in different time zones, to conduct the business of recruiting and to collaborate with their colleagues for successful candidate acquisition and placement. We simply would not be as successful in recruiting as we are without our partnership with Recruit CRM.

Cons

It's hard to come up with a complaint about Recruit CRM. From the outstanding support we receive to the ease of customization the software affords, we always find a way to solve a problem we may think we have. And when we do find a functionality that isn't available, we usually see that it's been submitted through their feedback channel and either under review or in process by the Recruit CRM team. However, one thing I wish for is a better way to navigate back to previously-viewed records or lists.

Alternatives considered

[CATS](https://www.capterra.com/p/45814/CATS/)[Recruiterflow](https://www.capterra.com/p/165636/Recruiterflow/)[Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)

Reason for choosing Recruit CRM

Customer Support. Intuitive Navigation. Ease of Customization.

Switched from

[Salesboom CRM Suite](https://www.capterra.com/p/12686/Salesboom-CRM/)

Integration between ATS and CRM with parsing capability

Review Source

KB

Karin B.  
Proud Founder  
Human Resources  
Used the software for: 6-12 months

### "My daily use of RecruitCRM"

October 21, 2022

4.0

I am very satisfied with our decision to purchase Recruit CRM. I looked at various Swedish-based systems, but I found the service, speed of interaction, the willingness for us to succeed and I really feel they know how important all features are for us. They are giving us 100% back up and we have a dedicated Customer Success Manager in \[SENSITIVE CONTENT\] we are very satisfied with the service we get!

Pros

I like the fact that it is a combined tool for clients and candidates. It is a 'one stop shop' for us in our work as recruiters, running our own recruitment company. It is made for recruitment companies and we feel we are well taken care of / backed up by RecruitCRM in order to be successful in our job.

Cons

Have not found that yet..., at first I thought there were too many features that I was not going to use. But along the way, I do realize they are there to support me. I like the fact that I can 'tailor' / set the modules the way it feels best for us.

Reason for choosing Recruit CRM

The professional attitude, the service, the willingness to sell us the product without being 'pushy', patients and they had 'our needs' in focus all the time!

Review Source

AC

Amanda C.  
President  
Staffing and Recruiting  
Used the software for: 1-2 years

### "A bit pricey, but absolutely worth it!"

February 5, 2024

5.0

Pros

This is certainly not the most inexpensive option for ATS systems out there. That said, I can tell you from experience trialing some of the alternatives, that Recruit CRM is by FAR the best option available for a boutique Recruitment firm. By investing in Recruit CRM, we were able to nearly double our capacity without increasing our team size, allowing us to increase our profit margin significantly in the long run. It allows for easy tracking and management of both the candidate and client experience from business development through to candidate placement and follow up beyond. The chrome extension is a game changer! CRM also connects seamlessly and in real-time with our email provider, allowing us to have all correspondence and communication in one place, easily accessible by the entire team. The Customer Service and Training support available is also incredible. You can chat in and get almost an immediate response just about any time of the day and they will train your people FOR you on using the system and/or troubleshooting issues. Definitely saving you, the owner, both time and money.

Cons

The cost, initially, was a bit of a tough pill to swallow, but as I stated above, the investment was well worth it.

Reason for choosing Recruit CRM

When we first decided to move away from NorthStar, transparently, Recruit CRM was originally on our list, but Breezy appeared to offer much of the same features and at a significantly reduced cost from Recruit CRM. However, after completing our 3 month trial with them, it was evident that they weren't all they advertised to be and so, we decided to invest in the more expensive option (Recruit CRM) and we're so glad we did

Switched from

[Breezy](https://www.capterra.com/p/141702/Breezy-HR/)[NorthStar](https://www.capterra.com/p/179797/Conventus/)

NorthStar did not meet our needs at all from an agency perspective. It had great candidate facing qualities, but it was difficult to work on things together as a team and we had to customize the client interface because it wasn't something they offered, which cost us a great deal and, in the end, wasn't very good. Breezy promised to do all of the same things Recruit CRM did, but they fall very short, in my opinion, in terms of managing the Client experience and they also don't have the best actually functionality as an ATS. I think they would probably be a great fit for an internal HR system, but they didn't fit the bill for an agency and their customer service was very difficult to get ahold of when issues arose, which unfortunately, was often.

Review Source

GK

Glenn K.  
Product Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Accelerated our Talent placement offering"

September 20, 2021

5.0

One thing that I didn't get to mention is the level of customer service we have received. I never had an issue that was not responded to at least within 12 hours, often, I get a response within minutes or hours, depending on business hours. Not only would there be a response, but a resolution would be quickly reached in a thoughtful and concise manner. Overall, it's been great to work with/ partner with the RCRM team. They have truly expanded our ability to place candidates and has had major consequences to our revenue.

Pros

Candidate Status Tracking by Job and the Job Posting features were the most critical features when we started off. We needed a quick, efficient, and cost effective mechanism to intake candidates and move them through a basic recruitment pipeline. We have evolved since our initial use and heavily use the API to assist in the customization of experiences for our Clients and candidates. RCRM is still the foundation of how we track Jobs, candidates, candidate communications, etc. We have a small team that is able to handle a relatively large workload, which is all made possible by this software.

Cons

Now that there is an API that is regularly improving, there is not much we dislike about this software. It provides all our basic needs and the API helps us reach beyond that.

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[Trakstar Hire](https://www.capterra.com/p/111908/Recruiterbox/)

Reason for choosing Recruit CRM

It was mainly a factor of features required and cost. We did not necessarily need a large number of features, only what we needed to process candidates, post jobs and the means to use an API to customize things to our requirements.

Review Source

JM

John M.  
CEO  
Biotechnology  
Used the software for: 6-12 months

### "Best CRM for SME Staffing / Recruitment or Exec Search Firm "

August 5, 2021

5.0

fantastic experience. I have worked with a number of off the shelf CRMs as well as helped design a Salesforce implementation in my old company and must say this CRM is one of the best and most well thought out.

Pros

The software is very well designed and customized for the needs of a recruiting firm. I run an executive search firm and find it's very easy to give a great client and candidate experience using this tool. The technology found include RecruitCRM matches that of much larger and more expensive platforms. Before choosing recruit CRM I evaluated by other recruitment-focused CRM systems, this had the strongest technology stack and the most intuitive interface. I'm very happy with my decision, and the support staff is great.

Cons

There are a few minor issues that the support team is currently working on- I find them to be responsive and am confident they will be resolved soon. The notes on a record are limited to 10,000 characters, which is not enough for my needs when taking very detailed notes. It also does not have a built-in email sequencing function, which Is a very nice feature and is found in other recruitment-focused CRM Platforms.

Alternatives considered

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Loxo](https://www.capterra.com/p/165046/Loxo/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Bullhorn Recruitment Cloud](https://www.capterra.com/p/141485/Talent-Rover/)[FileFinder Anywhere](https://www.capterra.com/p/31589/FileFinder-Anywhere/)

Reason for choosing Recruit CRM

less expensive, streamlined interface, best LinkedIn integration, and well-designed UX that is very customizable. I also like that the \[SENSITIVE CONTENT\] and leadership team really care about my input and had taken my requests and feedback seriously. They are also very responsive and clearly think through the detail when they built this CRM.

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Bullhorn seemed slow, clunky and like it was built on a software/tech from 10 years ago. I didn't care for the UI / UX design and found that data entry to be difficult. This platform seems miles ahead from a technology standpoint.

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[Recruiting](https://www.capterra.com/recruiting-software/)[Recruiting Agency](https://www.capterra.com/recruiting-agency-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)

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