# Page 5 | Recruit CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Recruit CRM the right Recruiting Agency solution for you? Explore 464 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/174348/Recruit-CRM/reviews

---

Recruit CRM

4.9 (464)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 5 - Reviews of Recruit CRM

## Showing most helpful reviews

Showing 101-125 of 464 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kim S.  
Executive Vice President  
Human Resources  
Used the software for: 1-2 years

### "First-In-Class ATS/CRM Software"

August 10, 2021

5.0

We view the team at Recruit CRM as a partner. Their product has provided an infrastructure for us to stand out in our field and to successfully grow our business. We have been spoiled by their excellence in customer service and strive to be as accountable to our clients as they are. We could not be happier with the business decision we made when we added Recruit CRM to our team.

Pros

This system allows our entire team, all of whom work remotely and in different time zones, to conduct the business of recruiting and to collaborate with their colleagues for successful candidate acquisition and placement. We simply would not be as successful in recruiting as we are without our partnership with Recruit CRM.

Cons

It's hard to come up with a complaint about Recruit CRM. From the outstanding support we receive to the ease of customization the software affords, we always find a way to solve a problem we may think we have. And when we do find a functionality that isn't available, we usually see that it's been submitted through their feedback channel and either under review or in process by the Recruit CRM team. However, one thing I wish for is a better way to navigate back to previously-viewed records or lists.

Alternatives considered

[CATS](https://www.capterra.com/p/45814/CATS/)[Recruiterflow](https://www.capterra.com/p/165636/Recruiterflow/)[Top Echelon](https://www.capterra.com/p/84093/Top-Echelon/)

Reason for choosing Recruit CRM

Customer Support. Intuitive Navigation. Ease of Customization.

Switched from

[Salesboom CRM Suite](https://www.capterra.com/p/12686/Salesboom-CRM/)

Integration between ATS and CRM with parsing capability

Review Source

KB

Karin B.  
Proud Founder  
Human Resources  
Used the software for: 6-12 months

### "My daily use of RecruitCRM"

October 21, 2022

4.0

I am very satisfied with our decision to purchase Recruit CRM. I looked at various Swedish-based systems, but I found the service, speed of interaction, the willingness for us to succeed and I really feel they know how important all features are for us. They are giving us 100% back up and we have a dedicated Customer Success Manager in \[SENSITIVE CONTENT\] we are very satisfied with the service we get!

Pros

I like the fact that it is a combined tool for clients and candidates. It is a 'one stop shop' for us in our work as recruiters, running our own recruitment company. It is made for recruitment companies and we feel we are well taken care of / backed up by RecruitCRM in order to be successful in our job.

Cons

Have not found that yet..., at first I thought there were too many features that I was not going to use. But along the way, I do realize they are there to support me. I like the fact that I can 'tailor' / set the modules the way it feels best for us.

Reason for choosing Recruit CRM

The professional attitude, the service, the willingness to sell us the product without being 'pushy', patients and they had 'our needs' in focus all the time!

Review Source

AC

Amanda C.  
President  
Staffing and Recruiting  
Used the software for: 1-2 years

### "A bit pricey, but absolutely worth it!"

February 5, 2024

5.0

Pros

This is certainly not the most inexpensive option for ATS systems out there. That said, I can tell you from experience trialing some of the alternatives, that Recruit CRM is by FAR the best option available for a boutique Recruitment firm. By investing in Recruit CRM, we were able to nearly double our capacity without increasing our team size, allowing us to increase our profit margin significantly in the long run. It allows for easy tracking and management of both the candidate and client experience from business development through to candidate placement and follow up beyond. The chrome extension is a game changer! CRM also connects seamlessly and in real-time with our email provider, allowing us to have all correspondence and communication in one place, easily accessible by the entire team. The Customer Service and Training support available is also incredible. You can chat in and get almost an immediate response just about any time of the day and they will train your people FOR you on using the system and/or troubleshooting issues. Definitely saving you, the owner, both time and money.

Cons

The cost, initially, was a bit of a tough pill to swallow, but as I stated above, the investment was well worth it.

Reason for choosing Recruit CRM

When we first decided to move away from NorthStar, transparently, Recruit CRM was originally on our list, but Breezy appeared to offer much of the same features and at a significantly reduced cost from Recruit CRM. However, after completing our 3 month trial with them, it was evident that they weren't all they advertised to be and so, we decided to invest in the more expensive option (Recruit CRM) and we're so glad we did

Switched from

[Breezy](https://www.capterra.com/p/141702/Breezy-HR/)[NorthStar](https://www.capterra.com/p/179797/Conventus/)

NorthStar did not meet our needs at all from an agency perspective. It had great candidate facing qualities, but it was difficult to work on things together as a team and we had to customize the client interface because it wasn't something they offered, which cost us a great deal and, in the end, wasn't very good. Breezy promised to do all of the same things Recruit CRM did, but they fall very short, in my opinion, in terms of managing the Client experience and they also don't have the best actually functionality as an ATS. I think they would probably be a great fit for an internal HR system, but they didn't fit the bill for an agency and their customer service was very difficult to get ahold of when issues arose, which unfortunately, was often.

Review Source

GK

Glenn K.  
Product Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Accelerated our Talent placement offering"

September 20, 2021

5.0

One thing that I didn't get to mention is the level of customer service we have received. I never had an issue that was not responded to at least within 12 hours, often, I get a response within minutes or hours, depending on business hours. Not only would there be a response, but a resolution would be quickly reached in a thoughtful and concise manner. Overall, it's been great to work with/ partner with the RCRM team. They have truly expanded our ability to place candidates and has had major consequences to our revenue.

Pros

Candidate Status Tracking by Job and the Job Posting features were the most critical features when we started off. We needed a quick, efficient, and cost effective mechanism to intake candidates and move them through a basic recruitment pipeline. We have evolved since our initial use and heavily use the API to assist in the customization of experiences for our Clients and candidates. RCRM is still the foundation of how we track Jobs, candidates, candidate communications, etc. We have a small team that is able to handle a relatively large workload, which is all made possible by this software.

Cons

Now that there is an API that is regularly improving, there is not much we dislike about this software. It provides all our basic needs and the API helps us reach beyond that.

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[Trakstar Hire](https://www.capterra.com/p/111908/Recruiterbox/)

Reason for choosing Recruit CRM

It was mainly a factor of features required and cost. We did not necessarily need a large number of features, only what we needed to process candidates, post jobs and the means to use an API to customize things to our requirements.

Review Source

JM

John M.  
CEO  
Biotechnology  
Used the software for: 6-12 months

### "Best CRM for SME Staffing / Recruitment or Exec Search Firm "

August 5, 2021

5.0

fantastic experience. I have worked with a number of off the shelf CRMs as well as helped design a Salesforce implementation in my old company and must say this CRM is one of the best and most well thought out.

Pros

The software is very well designed and customized for the needs of a recruiting firm. I run an executive search firm and find it's very easy to give a great client and candidate experience using this tool. The technology found include RecruitCRM matches that of much larger and more expensive platforms. Before choosing recruit CRM I evaluated by other recruitment-focused CRM systems, this had the strongest technology stack and the most intuitive interface. I'm very happy with my decision, and the support staff is great.

Cons

There are a few minor issues that the support team is currently working on- I find them to be responsive and am confident they will be resolved soon. The notes on a record are limited to 10,000 characters, which is not enough for my needs when taking very detailed notes. It also does not have a built-in email sequencing function, which Is a very nice feature and is found in other recruitment-focused CRM Platforms.

Alternatives considered

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Loxo](https://www.capterra.com/p/165046/Loxo/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Bullhorn Recruitment Cloud](https://www.capterra.com/p/141485/Talent-Rover/)[FileFinder Anywhere](https://www.capterra.com/p/31589/FileFinder-Anywhere/)

Reason for choosing Recruit CRM

less expensive, streamlined interface, best LinkedIn integration, and well-designed UX that is very customizable. I also like that the \[SENSITIVE CONTENT\] and leadership team really care about my input and had taken my requests and feedback seriously. They are also very responsive and clearly think through the detail when they built this CRM.

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Bullhorn seemed slow, clunky and like it was built on a software/tech from 10 years ago. I didn't care for the UI / UX design and found that data entry to be difficult. This platform seems miles ahead from a technology standpoint.

Review Source

Ken J.  
Co-Founder & Managing Director  
Human Resources  
Used the software for: 6-12 months

### "Solid Recruiting ATS / CRM w Responsive Service"

January 17, 2023

5.0

Overall, we have been happy with Recruiting CRM as we launched a new, boutique firm. We've found it easy to use overall and functional to meet our needs as we've launched and grown. The kanban view is the best I've seen in competitive products and easy to manage candidate flow within a job. We haven't exercised all features of the platform yet but will in the future.

Pros

Intuitive and easy to use. We are a small firm and selected the product over 4-5 other products (Bullhorn, Crelate, Zoho, etc). It seemed more intuitive, easier to configure and customize for our workflow, and had some views that were big differentiators (e.g. visual kanban board of candidates within a job). Very happy so far with the product and the service provided.

Cons

The product continues to evolve and add features that align better to executive / low-volume recruiting. Core CRM features aren't as mature as something like a Salesforce CRM but have good features and templates to communicate with candidates and contacts.

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Crelate](https://www.capterra.com/p/133064/Crelate-Talent/)

Reason for choosing Recruit CRM

Better demo, simpler / more intuitive UI (not cluttered like some of the others), kanban job view, value

Review Source

PM

Peter M.  
Managing Director  
Staffing and Recruiting  
Used the software for: 2+ years

### "Recruit CRM"

January 22, 2024

5.0

I don't have a bad word to say about the platform or the team. I'm 100& satisfied.

Pros

Very intuitive and easy to use. Simple to train new staff on, add-ons such as adding clients and candidates easily are great and saves all our staff a considerable amount of time. They are agile and quick to respond to requests and have never let us down. Candidate flows are a great touch especially with the Kanban board option.

Cons

Initially it was the candidate search function but this is vastly improved now

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[iCIMS Hire](https://www.capterra.com/p/93248/iCIMS-Recruit/)[Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/)

Reason for choosing Recruit CRM

You get way more bang for your buck and it's uncomplicated user experience whilst providing everything a recruiter needs shone out.

Switched from

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Our previous providers platform was expensive and clunky, usability was terrible, pretty much the same as most other products on the market and I have used most of them.

Review Source

YH

Yanislava H.  
Founder and CEO  
Human Resources  
Used the software for: 2+ years

### "The perfect solution for recruitment agencies. It did miracles to our workflow, efficiency and ROI"

September 15, 2023

5.0

Awesome, love it.

Pros

It's super easy to use, the customer support replies immediately and is always helpful.

Cons

I can't think of anything missing at this point. There are all the features we need and they work.

Alternatives considered

[Loxo](https://www.capterra.com/p/165046/Loxo/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Reason for choosing Recruit CRM

The pricing, the level of customization and because it's designed for agencies!

Review Source

CW

Colin W.  
Recruitment Consultant  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Thank you!"

March 14, 2024

4.0

Great!! Makes work so much easier and well organized.

Pros

Ease of use Information is dynamic and actions can be taken on many tasks from just one screen Great User Experience and Interface Drag and Drop Interchangeable views on Lists and Profile pages Intuitive search function

Cons

Could have a bit more connection with MS Teams More flexibility in the Email when submitting candidates to be able to alter the table of information

Alternatives considered

[Tellent Recruitee](https://www.capterra.com/p/140650/Recruitee/)[SmartRecruiters](https://www.capterra.com/p/123833/SmartRecruiters/)[Recruiterflow](https://www.capterra.com/p/165636/Recruiterflow/)[Manatal](https://www.capterra.com/p/181145/Manatal/)

Reason for choosing Recruit CRM

Ease of understanding and User Experience to ensure our consultants would want to use the system and see the benfits from doing so Easy to learn so new Users could get started straight away

Switched from

[CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/)

To complex, too many functions that either did not work properly or just mad e the system overbearing for user to wrap their heads around so it was never used

Review Source

EN

Emilie N.  
HR & Operations Director  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Incredible product and team!"

December 14, 2022

5.0

AMAZING!the adaption rate is above my expectations! the transition was so smooth, we barely felt it!the support, the super fast answers, the simplicity of use. everything is so great and we are just at the beginning of the journey!

Pros

Highly customizable! it adapts to what WE do! You can do it yourself! no need for implementation teams that you have to wait for when you want to do something simpleConstant improvement: we've already seen and experienced many new features releases!the team: from day one, \[SENSITIVE CONTENT\] impressed us with his knowledge of our industry and his ability to understand our challenges: his product is like him: full support to expend your business!and his team too! too many times we were promised answers by other suppliers, RCRM teams deliver in a super timely manner and always goes the extra miles!Changing CRM isn't a small step for a business our size, and it was actually fun and enjoyable!!

Cons

NOTHING so far! every challenge we face we can fix with the team!

Review Source

EC

Emmanuel C.  
Founder  
Staffing and Recruiting  
Used the software for: 1-2 years

### "A very user friendly ATS"

June 6, 2023

5.0

With RCRM I address my basic recruiter's needs effortlessly, managing jobs, clients, candidatesThe set up and customization for each features has been very simple, very easy to migrate data from pre existing data base/spreadsheet.Most importantly, as much as RCRM tech is edgy, the usage is non the less very comfortable

Pros

Rcrm is not a huge ATS system with tons of features but that why it's perfect, it does the job needed efficiently for candidates, jobs or clients. Again it's a very user friendly system, modern that does what I need when I need it, without complication or lag of time, RCRM is a spot on ATS without bling bling.On top of that, the customer service is very fast to answer in the best professional way possible.RCRM is definitely a good place to be for a professional recruiter!

Cons

As a small business, I would love to have a plan with option to get:1. A number of user (1-5) in same plan rather than to add a subscription for each new collaborator2. The possibility to use an API with my plan

Reason for choosing Recruit CRM

edgy technology, straight to the point, no useless bling bling features, intuitive to use

Review Source

NB

Nelson B.  
Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Honest Point of View "

November 14, 2023

5.0

Pros

A friendly user interface prioritizes the user's needs and aims to make their experience enjoyable and efficient. A clear and intuitive interface improves user satisfaction and reduces the learning curve. It utilizes familiar design patterns, icons, and labeling to guide users through tasks and maintain consistency. Additionally, a friendly user interface offers visual cues such as contrasting colors, well-organized layouts, and appropriate typography to enhance readability. Furthermore, it provides helpful feedback, such as progress indicators, error messages, and tooltips, to assist users in their interactions and also de AI assist on the comments.

Cons

The reporting needs to improve due to the fact when you pull a report and you have it set a certain fields. it still bring all the fields back even the ones that were not selected.

Reason for choosing Recruit CRM

A friendly user interface prioritizes the user's needs and aims to make their experience enjoyable and efficient.

Review Source

Thomas P.  
Founding Engineer  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Recruit CRM integrations for the win!"

January 5, 2023

4.0

RCRM has been a pleasure to work with. Their support team is top notch! They have been very happy to work with us to fix bugs we experience and are open to feedback about future features and functionality. We had been using a different CRM for about 5 years before we switched over. They helped us through the whole migration and setup process, without their support in that area we would have really struggled. Overall we are very happy with RCRM! Five star!

Pros

The most impactful feature is the integrations that are available via the API and WebHooks. We have been able to tailor Recruit CRM to our recruiting process so that all our systems play together nicely.

Cons

The UI is a bit immature, and can sometimes seems slow or glitchy. Our biggest pain point has been "Hotlists", the UX seems to not be very intuitive and clunky. The other pain point we have experienced is when bulk uploading contacts from CSV. The process is tedious and time consuming, which makes importing multiple lists a pain.

Switched from

[Crelate](https://www.capterra.com/p/133064/Crelate-Talent/)

Integrations and future capabilities.

Review Source

Kat R.  
President  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "RCRM review - from a daily user "

April 29, 2020

5.0

Great! They have even made custom videos directed to myself to explain the answer to my questions without having to read it and have to figure it out on your own. -- \[SENSITIVE CONTENT HIDDEN\] -RCRM --- keep up the good work, you've been great!

Pros

This software has been great, I had been looking for months for a CRM system that could work as a recruiting database in addition to integrating as a follow up tool for clients and candidates, our team has been happy with this system - the RCRM team also implements new features almost weekly to make it more user friendly, for the price and functionality this is the best tool for any staffing firm that is looking to stay organized. My team uses the candidate tool on RCRM to keep updated with our professionals, by creating folders/hotlist that applies to the type of talent our engineers posses. We also have the option of boolean search with RCRM and this is something that is crucial to our sourcing efforts, in addition we can have multiple resumes of candidates saved into the profile. When we add notes to our activity the system will automatically enter the time and date of the entry, you can create your own categories to make it your own - for us this is a great tool too since we work with professionals through out the US Nation. On the client/contact end - the tool is specially helpful when following up through LinkedIn - RCRM has an extension that works with LinkedIn and it'll integrate the profile of your contact into your database. There are many more tools that are great, the best thing is that the RCRM developers reply to your questions/concerns almost immediately - too much to list. This is a great tool! I recommend it - we are an engineering staffing firm!

Cons

Nothing really at this point, I have been satisfied with the service, all or most of the modifications that we want are usually immediately implemented or are in the process of being released.

Review Source

Louise F.  
Managing Partner  
Renewables & Environment  
Used the software for: 1-2 years

### "Best customer service I have ever had"

September 17, 2022

5.0

Whenever I have had any issues, I use the instant chat feature to contact the team. They are always very pleasant and quick to respond. The software is easy to use and has been straight forward to adapt to our business.

Pros

We charge our clients a retainer, and sometimeit can be difficult to convert clients from contingent to retained. We love how we can share a live link of how a search is progressing with our clients and they can access their own telent portal 24/7. If gives them peace that we are on track to diler their shortlist on time.

Cons

Through no fault of RecruitCRM, it's sometime hard to keep on top of the new features. There is probably a lot I don't know about how the software works because the team are constantly adding new features and I don't have time to keep on top of the new additions.

Reason for choosing Recruit CRM

Being a start up business, we reviewed several options. RecruitCRM price point worked for us at the time and we've remained with the software since.

Review Source

TH

Tom H.  
CEO  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Worth the investment "

December 9, 2022

5.0

We’ve been using this system for about 4 months and compared to our previous well known crm system, Recruit CRM out performs by a country mile.

Pros

Within reason you can tailor the database to work for you. Plus there are a lot more features than other similar systems. However I’d say two of the strongest features are the ease in generating a formatted CV and importing from LinkedIn. Love that.

Cons

At the moment not really. Perhaps more visibility of some of the candidate fields when you add additional fields to complete.

Alternatives considered

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Firefish](https://www.capterra.com/p/226344/Firefish/)[Access Vincere Evo](https://www.capterra.com/p/152350/Vincere/)

Reason for choosing Recruit CRM

This solution was easier to use with much more flexibility whilst giving me the in-depth insight that is critical to our business. Especially when working across multiple sectors.

Switched from

[JobAdder](https://www.capterra.com/p/135918/JobAdder/)

We needed more features and visibility across the crm system. Plus Jobadder was limited and couldn’t be tailored at all.

Review Source

TG

Tim G.  
Managing Partner  
Human Resources  
Used the software for: 2+ years

### "Excellent Recruitment Agency CRM"

April 25, 2023

5.0

Easy to implement and use cloud based recruiting focused CRM. Highly recommended.

Pros

Upon sign up, the migration of data was done efficiently. Product is always evolving and and technical issues are quickly dealt with.

Cons

Not many negatives as the work flow of the CRM is consistent with the way our company works.

Alternatives considered

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)

Reason for choosing Recruit CRM

Workflow in RecruitCRM seemed more logical to us. Price was very competitive as well.

Review Source

SG

Sasha G.  
Recruiter & Headhunter  
Human Resources  
Used the software for: Less than 6 months

### "With Recruit CRM, I am not concerned about the "back office", I just have to do my job."

June 26, 2023

5.0

All aspects of my business are managed with RecruitCRM (CRM, ATS, billing, and my favorite - job page).

Pros

It seems that RECRUIT CRM understands my needs for work as I receive new updates constantly. A great customer service experience is guaranteed

Cons

With the chrome extension, there is no option to choose what fields I want to see and fill in.

Review Source

CD

Claudio D.  
Recruitment Director  
Staffing and Recruiting  
Used the software for: 2+ years

### "BJ's Temp Service"

November 15, 2023

5.0

Very positive, we feel that they are always close to us. I hope that our integration with the payroll system can bear fruit and that you can use it, I think it will be magnificent!

Pros

RCRM is a complete solution for the recruitment and tracking system of employees and applicants. It has grown while my company has had more needs and has been responding to each of our needs. We feel a partnership with RCRM.

Cons

We really miss the possibility of also having an integrated payment system in RCRM. We are investing our resources in integrating it with a third party that we use to manage Payrolls. It is tremendously important that both systems are integrated for reporting, etc. As our company has grown, the system has become more expensive so that it is no longer an economical solution for our needs.

Review Source

Brennen J.  
Director of Recruiting  
Staffing and Recruiting  
Used the software for: 6-12 months

### "The best recruiting software out there!"

May 16, 2022

5.0

\[SENSITIVE CONTENT\] and his team are revolutionizing the recruiting CRM game. I cannot recommend their product enough to other recruiters/recruiting firms. They really know what it takes to run a recruiting business and the software and tools you need to be successful. They aim to deliver all of that and more in a reasonable price while focusing on delivering the highest quality product on the market.

Pros

RecruitCRM is the greatest CRM/ATS on the market. The product was clearly made by recruiters for recruiters. It's customizability it leagues ahead of its competitors like Bullhorn. The different tools it offers are amazing. The development team is always rolling out new additions to make the product even better. The ease of use it the highest I have personally seen. And all of these benefits come in an extremely reasonably priced package with variable payment options.

Cons

I honestly can't think of a con to their product. It's phenomenal!

Review Source

VR

Verified Reviewer  
CEO  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Great product, fantastic support team"

August 17, 2022

5.0

Keep doing a great job!

Pros

Super responsive support team, they are always very helpful. The IT roadmap is accessible to everyone. You can share the pipeline of your candidates with anyone without the need to create another account. Overall, a fantastic tool.

Cons

The are a couple of minor issues, especially in the placements and billing tab. You cannot edit a listing if you made an error. As far as I know, the IT team will be working to improve it. When I change admin settings for candidate custom fields, all candidate preview lists shared with clients/teams are updated and I need to change them one by one. Additionally, it would be great to have the option to create different custom fields for different hiring pipelines.

Alternatives considered

[Tellent Recruitee](https://www.capterra.com/p/140650/Recruitee/)[iSmartRecruit](https://www.capterra.com/p/143592/iSmartRecruit/)[Manatal](https://www.capterra.com/p/181145/Manatal/)[JobAdder](https://www.capterra.com/p/135918/JobAdder/)

Review Source

LV

Lone V.  
Recruiter  
Human Resources  
Used the software for: 6-12 months

### "It's ok for recruitment agency "

August 5, 2022

4.0

Pros

The overview is good and easy, and for agencies it is easy to build talent pools. They are always open to give training and help with problems. Like the automatic integration with linkedin to add people with their details.

Cons

The training around the system is needed. It's quiet hard to use compared to other recruitment tools. Sharing with clients it is hard to see the feedback and clients weren't really happy with it. Hard to make assesment lists, because people are forever in the system/connected to the job and hard to remove (only some can do that)

Alternatives considered

[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Switched from

[Tellent Recruitee](https://www.capterra.com/p/140650/Recruitee/)

looking for more agency friendly problem

Review Source

KZ

Kevin Z.  
Recruiter  
Computer Software  
Used the software for: 1-2 years

### "Early Customer Perspective"

March 18, 2022

5.0

Great development and customer service.

Pros

For the purpose of adding, candidates, clients, interview stages this software executes it all perfectly. It does exactly what we need it to do.

Cons

There are features that our agency doesn't need, but others likely do. I wish we could remove those features but it's more of a visual preference. Other users might have other concerns but our needs are very simple, and those needs are well executed.

Alternatives considered

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[Tamago-DB](https://www.capterra.com/p/172710/Tamago-DB/)

Reason for choosing Recruit CRM

There were more CRMs in our evaluation but all had major flaws. Either expensive initial cost and then expensive customizations. Or it was more of a ATS client side but not good for agency. Or it was slow, or bulky, many reasons. We only needed a way to store CVs, Track pipeline, track clients, and track candidates, and this was one of the few CRMs that didn't look terrible in the photos, that actually allowed us to try it out without having to call a sales guy.

Review Source

SB

Stefani B.  
Founder  
Human Resources  
Used the software for: Less than 6 months

### "Excellent Customer Service + Functions + Price "

September 25, 2019

5.0

I first came across it in a Facebook Recruitment Group, the individual I spoke with asked if I wanted to get on a call to discuss the product. I said yes and was pleasantly surprised. The people who work for the company make it all that much better for me to use the product and overall I have been able to fill a role with using it. My clients also likes to use it to review candidates as well. Overall, I would 100% recommend. Also seeing what's to come in the coming months really makes me happy because it keeps getting better and better!!!!

Pros

I like the fact they are updating it quite regularly and it keeps getting better and better. I also love the fact the owner and other people in the office have personally spoken to me about the product and the new functions coming out. It's great because I to am a new business owner, and it's great to use a product with like-minded people!

Cons

Least like would be that there are possibly 2 ways to do one task, which makes it hard for me to recall how to do something. At the end of the day, I have realized its because there are normally more than one routes to take to an end destination! It is not a deterrent in my day-to-day use of it.

Alternatives considered

[Crelate](https://www.capterra.com/p/133064/Crelate-Talent/)[JobAdder](https://www.capterra.com/p/135918/JobAdder/)

Reason for choosing Recruit CRM

Jobadder changed their processes from working with small business owners, after being in talks with them for over 3 years until I finally left the corporate world, after a demo, they turned me down this summer to work with them, as they are focusing on enterprises. It worked out for the best as a small business owner I am so much happier with RecruitCRM!

Switched from

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)

It was a little tough to use and I didnt find the user ability easy for me but I do know it's still a good product. There is no Customer Service unless your a paid advanced member.

Review Source

BA

Bilal A.  
Associate  
Management Consulting  
Used the software for: 1-2 years

### "Maximizing Recruitment Potential with Recruit CRM "

March 9, 2024

5.0

Fantastic Their customer service team has to be commended for their great work, swift replies and constant availability

Pros

User-friendly Interface Robust ATS Client Management A wide range of customization & cutomation options

Cons

For now nothing worth mentioning But it would be great if the report section had an option to generate and download ready-made reports, instead of having to manually edit them after extraction.

Switched from

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)

User-friendliness A big jump in features and customization options Overall value for money

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.