--- title: "Fundraise Up Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Fundraise Up the right Donation Management solution for you? Explore 91 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/174380/Fundraise-Up-Online-Giving-Widget/reviews/" page_type: "reviews" language: "en" --- Fundraise Up 4.8 (91) [View alternatives](https://www.capterra.com/p/174380/Fundraise-Up-Online-Giving-Widget/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 3rd, 2026 # Reviews of Fundraise Up Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews SR Steve R Marketing and Content ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “They are constantly adding products, which gives us more fundraising options, like landing pages that are quick and easy to build, and video options to replace static photos.“ July 21, 2026 MR Moshe R CEONon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “Their campaign pages are not robust enough---for example I was trying to do a campaign were donors can sponsor different items.“ August 28, 2025 Robin M Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “Fundraise Up was a game-changer for my organization because its simple donation process and multiple payment options solved a critical problem.“ February 10, 2026 MR Moshe R CEONon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “What they don't tell you or know, is despite donors covering the fees, how many email complaints I get from donors about the high fees.“ August 28, 2025 Jennifer J CEONon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “It has helped us increase recurring donations, improve conversion rates, and streamline our online fundraising efforts.“ July 9, 2026 SM Scott M Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “There are no user-ready reports.“ July 10, 2026 Jennifer J CEONon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “The platform is secure, intuitive, and thoughtfully designed to maximize donor giving while creating an excellent experience for our supporters.“ July 9, 2026 Robin M Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “However, I don't love the interface or reporting.“ February 10, 2026 ## Showing most helpful reviews Showing 1-25 of 91 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jared D. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Look no further than Fundraise Up!" July 9, 2026 5.0 Their customer support team is so responsive and incredibly kind. Love the product and constantly recommend it to other nonprofit friends. Pros Fundraise Up is an incredibly user-friendly platform that's on the cutting edge of the latest digital fundraising trends. We've been nothing but pleased with how easy it is to use the tool and the seamless check out process it offers our donors. Cons There's very small tweaks I would make to the product. Some additional reportable fields I wish were available such as a total transaction fee field. There are also some fields with the Virtuous integration I wish were available. Their peer-to-peer tool isn't as robust as Classy, but my understanding is their actively improving it. Alternatives considered [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/) Reason for choosing Fundraise Up Classy is more expensive and their fundraising tools weren't as robust or modern as FRU. Review Source Response from Fundraise Up July 13, 2026 Jared, thanks for your kind words and for recommending us to your nonprofit friends! We're glad the platform has been easy to use and that the checkout experience has been a great one for your donors. Great feedback on the reporting fields and Virtuous integration. We appreciate you sharing the specifics and will make sure it gets to the right people. And on peer-to-peer - you're definitely going to like what's coming! TW Tiffany W. Sr. Director of Stewardship Communications Translation and Localization Used the software for: 1-2 years ### "An Authentic Partnership" July 21, 2026 5.0 From our initial sales experience (WIth \[sensitive content hidden\]) to our current CSM (Wil P.), it is evident that Fundraise Up has high standards for their team members. There is a shared purpose with transparency and authenticity along the way. Many vendors try too hard to 'sell' their features and benefits. Fundraise Up presents themselves as collaborators and problem solvers and not a 'band aid' to fix broken systems. I'm grateful for their guidance and partnership during our entire transition and we are finding more and more benefits of the platform that will continue to increase our fundraising efforts. Pros I appreciate that Fundraise Up is constantly iterating to improve their product based on customer feedback. Their philosophy is that they are not successful unless the client is successful and we have found that to be true. Cons It's hard to identify a 'least' favorite related to Fundraise Up when our experience has been largely positive. One thing I might address is some of/how the data gets pushed to our CRM through the integrations isn't ideal. But these are issues the team is trying to help us resolve. We recognize that a single platform cannot be all things to all people. But gosh, Fundraise Up does a great job in trying to help us problem solve when we identify these challenges! Switched from [Funraise](https://www.capterra.com/p/154623/Funraise/) We were not satisfied with the user experience or the functionality of our former platform. Especially for the explosive growth our organization has been experiencing. Review Source MR Moshe R. CEO Non-Profit Organization Management Used the software for: 2+ years ### "Disappointed" August 28, 2025 2.0 They started off great and it has been downhill. My account rep keeps changing which makes me think that they are not the best company to work for. Pros There are a lot of things I like about it. Ease of use, ability to create donation pages quickly are 2 examples Cons 1\. For sure the cost--they gobble up a hefty percentage on each donation. I have emailed them multiple times about this but they don't respond. The total fee including Stripes 2.2% (for non profits) is usually around 7-8%. They will tell you "donors cover those fees 80-85% of the time." What they don't tell you or know, is despite donors covering the fees, how many email complaints I get from donors about the high fees. I spend a lot of time "defending" FundraiseUp and their exorbitant fees. 2. The campaign pages are not very versatile. You are limited to your logo, space for a header/pic and text. 3. Their campaign pages are not robust enough---for example I was trying to do a campaign were donors can sponsor different items. I wanted to have a checkout where they could choose an item to donate and quantity. FundraiseUp can only create a dollar amount and description. There is no possibility for anything else. I asked them if they have a thermometer that I can put on my donation page--they don't have it--they just have a progress slider which is not the same thing. There are very few elements that they offer for your campaign pages. 3. They have no integration for donating using a card swiper like Paypal has or Square. At events this is so critical but they don't have it. 4. When a donor donates they get an automated receipt/response which is used for filing their taxes. However, at the end of the year many of my donors as me for a consolidated report of all their donation in one document they can file for their taxes. I have to tell them that they got a doc each time they donated. Now some of the donors have give 10-20 times over the year! There is no feature on FundraiseUp to give a donor one document generated automatically with all their donations including a personalized text from us about the tax deuctibility Switched from [Bloomerang Fundraising](https://www.capterra.com/p/80990/Qgiv/) Looking for easier to use platform and more robust campaign pages. Its been disappointing Review Source SM Scott M. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "FundraiseUp is an excellent fundraising system" July 10, 2026 5.0 Support is excellent. They are helpful and quick to provide information to resolve any issues. I like the user interface and implementing campaigns is very easy. The search functionality is excellent as well. Pros FundraiseUp is the easiest fundraising software to use that is available. It is intuitive, easy to set up and provides great information about donors. The value for the cost of the system is outstanding. Cons There are no user-ready reports. This could be improved. Typically, LYBUNT and SYBUNT reports are available in fundraising software. These and simple reports all have to be built through exports. Alternatives considered [Aplos](https://www.capterra.com/p/118759/Aplos-Accounting/)[Raisely](https://www.capterra.com/p/175393/Raisely/)[GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/) Reason for choosing Fundraise Up Cost, ease of use and feature/functionality. It had all the features I needed in an easy-to-use system. Switched from [Aplos](https://www.capterra.com/p/118759/Aplos-Accounting/) Cost, ease of use and feature/functionality. Review Source Response from Fundraise Up July 15, 2026 Thank you, Scott! We're so glad Fundraise Up has been an easy, intuitive solution for your team, and that the value has been outstanding. We appreciate the feedback on reporting and will make sure it gets to the right people. Thank you for sharing your thoughts! JC Jordan C. Data and Web Specialist Fund-Raising Used the software for: 2+ years ### "FundraiseUp is a product worth investing in" July 21, 2026 5.0 My organization's overall experience with FundraiseUp has been fantastic. They offer so many great features and have been great for the years we've used the platform. Pros I enjoy the ease of the system and how much it can elevate the fundraising experience for your donors. With access to amazing elements, a reporting dashboard, and a donor portal, FundraiseUp does it all and for free. They do not charge for the platform use but based on each gift transaction at a competitive rate. The platform is easy to learn once you get into it. FundraiseUp offers multifactor authentication so you never have to worry about your donor's information being at risk. The platform also allows you to invite other team members on different permission based systems for what you'd need. Their customer and technical support teams have also been great whenever I needed their assistance. Cons The only con I could say about FundraiseUp is that they currently do not have event management software but they have assured me that it's on the roadmap. Alternatives considered [GoFundMe Pro](https://www.capterra.com/p/127258/GoFundMe-Pro/)[GiveWP](https://www.capterra.com/p/10007439/GiveWP/)[Givebutter](https://www.capterra.com/p/172048/Givebutter/)[Giveffect](https://www.capterra.com/p/146150/Giveffect/) Reason for choosing Fundraise Up The price point and features that FundraiseUp offered was better than the other alternatives that we were looking at the time. Switched from [NMI Payment Gateway](https://www.capterra.com/p/10022250/Payment-Gateway/)[NMI Payments](https://www.capterra.com/p/197203/NMI/) We needed newer features and better management of out online giving software. Review Source BB Beth B. Director of Development Non-Profit Organization Management Used the software for: 1-2 years ### "It's a win for us!" July 31, 2026 5.0 There's nothing but good things to say about Tacoma Humane's experience with Fundraise Up! We love it and so do our donors. Pros Not only does Fundraise Up power our online giving (and acknowledgments), but they have a number of elements to enhance giving on an org's website. If you visit our website now, you'll likely see the "social proof" element, which highlights giving for whichever campaign the org enables. Also, the pre-gift and post-gift upgrades to monthly giving has been a powerful tool for growing our recurring gift program without much staff lift. For example, in the first two months of 2026 alone, we had 88 new monthly donors sign up through FRU. Cons We have had a couple of savvy donors question why the fee is so high when they opt to cover transaction fees. Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) We were looking at cost, ease of use and automation for recurring gifts. We also appreciate the donor portal. Review Source SR Steve R. Marketing and Content Manager Non-Profit Organization Management Used the software for: 2+ years ### "Easy to use giving platform" July 21, 2026 4.0 Overall, we've been very pleased with Fundraise Up. The donation forms and elements look great, and we love that they have figured out what works best with donors so we don't stray too far. Pros Fundraise Up is extremely easy to use. They are constantly adding products, which gives us more fundraising options, like landing pages that are quick and easy to build, and video options to replace static photos. Cons Only recently have we been having some issues with the integration between it and our CRM, Virtuous. Alternatives considered [Givebutter](https://www.capterra.com/p/172048/Givebutter/) Reason for choosing Fundraise Up Functionality with pop ups, donation forms, social proof Switched from [Virtuous](https://www.capterra.com/p/159179/Virtuous/) The platform was not as easy to use or attractive as Fundraise Up. Review Source WS Will S. Donor and Data Strategy Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "HTF x FRU Review" July 9, 2026 5.0 I've found our first 3 months with Fundraise Up to be extremely productive and allows us to do so much more for our donors and the way they are able to contribute to our organization Pros I found that the useability is great - many members of my team are able to utilize the software for there specific needs. I also find the software very feature rich. Cons My dislikes are very infrequent. I find some of the transition from Stripe to be a bit confusing and some limited features related to reporting to be a bit cumbersome, but there are workarounds Switched from [GiveWP](https://www.capterra.com/p/10007439/GiveWP/) Payment portals, fee coverage, features, customization, etc. Review Source Response from Fundraise Up July 13, 2026 Thank you for sharing this, Will! Three months in and already seeing real results for your donors and your team is great to hear. We're glad the platform has been a productive one for everyone on your staff. We appreciate the feedback on the Stripe transition and reporting - I'll make sure it gets into the right hands. We're excited for what's ahead for your organization! Jennifer J. CEO Non-Profit Organization Management Used the software for: 2+ years ### "Highly Recommend FundraiseUp" July 9, 2026 5.0 We've had an outstanding experience with Fundraise Up. The platform is secure, intuitive, and thoughtfully designed to maximize donor giving while creating an excellent experience for our supporters. It has helped us increase recurring donations, improve conversion rates, and streamline our online fundraising efforts. The interface is easy to navigate, integrations work well with our existing systems, and the reporting provides valuable insights for our team. Customer support has also been responsive and knowledgeable whenever we've needed assistance. Overall, Fundraise Up has become an essential part of our fundraising strategy, and we would confidently recommend it to any nonprofit looking to improve its online giving experience and grow donor support. Pros What impressed us most about Fundraise Up is how much it improves both the donor experience and our fundraising results. The donation process is fast, intuitive, and optimized for conversion, making it easy for supporters to complete a gift on any device. Features like recurring giving prompts, suggested donation amounts, digital wallets, and employer matching have helped increase both our average gift size and the number of recurring donors. We also appreciate how well the platform integrates with our existing systems, allowing our team to spend less time on manual processes and more time building relationships with donors. The reporting and analytics provide valuable insights into campaign performance and donor behavior, helping us make better fundraising decisions. Finally, the customer support has been excellent. The team is responsive, knowledgeable, and genuinely interested in helping nonprofits succeed. Fundraise Up has become an important part of our fundraising strategy and has delivered measurable value for our organization. Cons One area that could be improved is the campaign setup workflow. Currently, creating a campaign and then adding donation elements requires navigating between separate sections and re-entering information that has already been provided. It would be much more efficient if campaigns and their associated donation elements could be created and managed from the same interface, eliminating duplicate data entry and reducing the need to switch back and forth between tabs. A more streamlined workflow would save time, especially for organizations that frequently launch new campaigns or seasonal appeals. It would also reduce the chance of inconsistencies between campaign settings and donation forms. While this isn't a major issue and certainly doesn't outweigh the platform's many strengths, simplifying the campaign creation process would improve the overall user experience and make an already excellent platform even more efficient for nonprofit teams. Review Source Response from Fundraise Up July 13, 2026 Thank you so much for this detailed review, Jennifer! Hearing that Fundraise Up has helped grow your recurring donors, increase average gift size, and free up your team to focus on donor relationships is exactly what we're building for. We're glad the platform has become such an important part of your fundraising strategy. Great feedback on the campaign setup workflow - I will make sure it gets into the right hands. We're grateful to have you with us! LN Lindsey N. VP, Philanthropy Insight Non-Profit Organization Management Used the software for: 2+ years ### "One of the best technology partners I've worked with" July 27, 2026 5.0 Fundraise Up has set a high bar for what a nonprofit technology partner should be: innovative, mission-aligned, relentlessly focused on the donor experience, and staffed by people who care deeply about both their customers and the sector. I recommend them without hesitation. Pros Fundraise Up's platform is built around a genuinely frictionless donor experience, and every feature feels thoughtfully designed and thoroughly tested before it reaches customers. Their investment in AI-powered capabilities, combined with an ambitious product roadmap, demonstrates a company that is constantly innovating while listening closely to customer feedback. Time and again, we've seen them deliver meaningful enhancements faster than expected. One aspect I especially appreciate is their values-aligned pricing model. There are no implementation fees or ongoing account fees. They only succeed when their platform helps organizations raise more. That alignment creates a true partnership rather than a traditional vendor relationship. Just as impressive as the product is the team behind it. Every interaction has been with people who are exceptionally talented, responsive, and genuinely invested in our success. They embody a customer-first culture that feels authentic, not performative. It's also clear that Fundraise Up invests in its own people; when employees enjoy where they work, it shows in the quality of the service they provide. Cons I'll let you know if I find something! I haven't yet found any faults with the product. Challenges only occur when my organization has a nuanced business need unique to us. Review Source SK Shannon K. Director of Marketing Non-Profit Organization Management Used the software for: Less than 6 months ### "Our experience with Fundraise Up has been wonderful!" December 10, 2019 5.0 We migrated to FundraiseUp from a huge all-in-one system that was giving us problems. As a small, two-person development team without a coder on staff, we weren't able to manually customize our old forms and they just felt archaic. With Fundraise Up, their entire system is customizable and easy to use by the layperson. We just went through our first #GivingTuesday with FundraiseUp and increased our online revenue by 72%. I'd love to believe this is because of my hard work and expertise, but I've got to give lots of credit to the platform! Pros There are so many things we love about Fundraise Up, it will be hard to list them all here. I love the customizable URLs, the ease of use, the data-driven suggested donation amounts, and the ability to customize. Setup was \*extremely\* easy and it's simple to duplicate campaigns. The help desk is always quick to respond and really helpful. Cons I can't think of much that we don't like about Fundraise Up. We've encountered a couple of challenges along the way, but their folks have been tremendously helpful. Switched from [Blackbaud Luminate Online](https://www.capterra.com/p/134915/Luminate-Online-Marketing/) We were paying too much for our old system and weren't utilizing it fully. Plus, we loved the modern look of Fundraise Up's forms, as compared to our old forms. Review Source Response from Fundraise Up December 17, 2019 Thank you for your review! Much appreciated. For the big bump in Giving Tuesday numbers, we can split the credit. ;) You're organization is amazing and what you do for the animals on NYC is amazing. Thank you! AP Aurelia P. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Perfect donor software" August 11, 2020 5.0 Pros Very easy interface to set up and operate. The software is the best that I found after trialing and researching several other Fundraising platforms on the market. Fundraise Up is the answer to raising the max amount of funds from all generations - I no longer feel like I am going to risk losing a donor because of long, outdated forms that want so much information in order to give money. The millennials and gen z will feel engaged because of the capabilities to also use Google and Apple Pay. There is literally no one left behind in the design of this software. I am very happy with this company and will be recommending you for years to come. Cons Not having the ability to build a campaign page that doesn't have to be built and hosted on my own website. Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) DonorPerfect had very long sign up forms, which were outdated and would risk losing prospective donors. Outdated website interface Review Source Response from Fundraise Up August 19, 2020 Thank you, Aurelia! We're thankful for your review. Note that our lack of campaign pages is intentional as campaign pages that send donors off your website tend to not perform as well as a campaign page on your website. We want the donor to see \*your\* organization and mission -- not an external page. The data supports that it's good for fundraising outcomes. All that said, we completely understand that having a whole page done for you would be make things much faster. We hope our Elements features (more coming soon) will help make this even better. AS Amanda S. Associate Director for Philanthropy Museums and Institutions Used the software for: Less than 6 months ### "It hasn't been long but it's been great" July 17, 2020 5.0 So far I've had a great experience. The staff were incredibly friendly and quick to answer questions. I especially love the user experience and I think the easier donations can be made the more donations we'll recieve. Pros We just launched our first campaign with this software and so far I love the ease at which users can make donations. So far we've seen an increase in donations simply because donors can easily use paypal or apple pay to make gifts. What helped make the switch was the easy integration with our current CRM (Bloomerang). Cons Not everything syncs with the CRM so there is still some manual entry to be done on my part and the emails don't easily open the transaction in our CRM ( like our old forms did) so it just makes the back end work a little more cumbersome. Switched from [Bloomerang](https://www.capterra.com/p/131207/Bloomerang/) We still use Bloomerang as our CRM we just stoped using their donation forms as they were not very aesthetically pleasing or user friendly. Review Source Response from Fundraise Up July 20, 2020 Thanks for the feedback, Amanda! Did you know that we push a link to the Donation Notes in Bloomerang that takes you to the donation in FRU, and a link in FRU at the bottom of each donation that takes you to the donation in Bloomerang? Give it a whirl - and let us know if you'd like to walk through it together. Thx! TS Totiana S. Donation Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "A Great Tool for Donors!" June 28, 2025 5.0 Overall, FundraiseUp has really made things easier for our department. I have also seen a small uptick of donations. Pros I like that it is very used friendly and I am able to keep track of the donations. I also like that it gives each donor their own profile to update. Cons There are not any cons that I can think of or complaints that I would have. Everything is a good as I imagined it would be when we integrated. Review Source VR Verified Reviewer Administrative Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "A Must Have for Non-Profits" March 23, 2023 5.0 Pros Fundraise Up has changed the game for us. It allows us to have easy-to-use elements on our website, encourage donations gently but effectively, bolster our monthly giving program, and even cut down on the amount of credit card fees we pay because Fundraise Up encourages donors to cover the fees themselves!Plus, their customer service is quick to respond, answer questions, implement ideas, and help us understand and best utilize their software for our needs. Cons I honestly don't have any complaints. This is a fantastic set up. Review Source DH Diane H. Communications Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Helps us devote more time to our programs" July 17, 2020 5.0 Fundraise Up gives our donors a wealth of giving options (Stripe, PayPal, Google Pay, Apple Pay, etc.) that we could never have supported previously with our small staff. And the integration into our website has improved online giving because it's front-and-center (and not in an obnoxious way!) and easy to use. A few of our donors have a recurring complaint that the fees seem higher, but we have better messaging now about what the fees do in terms of what the fees cover and that they allow us to devote more time to our programs. Thank you Fundraise Up!! Pros With it's automated integration to our CRM, and easy integration into our website, we are able to save time on data entry and spend it instead on communicating with our donors. The integration was quick and Fundraise Up support staff made it simple. There are some features that would make Fundraise Up easier to tailor and integrate into our specific need, but in the short time we've used it, we've enjoyed several product upgrades, and we've found Fundraise Up people to be great listeners! Cons Fundraise Up is really easy-to-use. Graphics was sort of a trial-and-error process, but Fundraise Up has improved its user-friendliness there. Would like more types of reporting available (but export, to work Excel, is comprehensive) so I could more easily sync minor system details with my CRM that do not work the way I had hoped. As far as integration with our existing business processes (such as backend financial reconciliations), we have more detail work to do, but with Fundraise Up, the detail is possible. Other solutions we've seen don't allow that at all. Reason for choosing Fundraise Up It interfaced with our CRM (Bloomerang). In fact, that's how we heard about it and were pretty much sold as soon as we watched a demo! Review Source Response from Fundraise Up July 20, 2020 Diane, thank you for your review! Our plan is to start from "great" and continue to "awesome"... thank you for being around to witness the evolution and growth of the platform. :) SG Savannah G. Visual Content Strategist Non-Profit Organization Management Used the software for: 1-2 years ### "Outstanding integration that radically improved our online donations " May 31, 2024 5.0 Outstanding. We only wish we started using the service sooner. Pros I work for a global nonprofit that really needed to reimagine how we process mobile giving. FundraiseUp was our answer. It is beautiful, user friendly, mobile friendly, and dynamic, allowing us to do all sorts of different campaigns that all look unique and visually exciting for the donor. We love this service and will never go back. Cons The cost of fundraiseUp is the only barrier, but even that is worth it for the value. Review Source HL Heather L. Communications Specialist Non-Profit Organization Management Used the software for: 1-2 years ### "Simple layout and ease of use" March 28, 2019 5.0 Pros The emphasis on a monthly giving option is perfect for our nonprofit's focus. Looks great and easy to use. Cons There isn't an option to give monthly through PayPal but I think that is on PayPal's end. There is also a minimum giving level for donations through ACH but again, I don't know if that is because of Fundraise Up or not. Review Source Response from Fundraise Up August 15, 2019 Thank you for your review, Heather! Yes, monthly giving via PayPal is on the way. It's incredible complex but we are working on providing that option very soon! Regarding ACH minimums - we have research on this. :) Often, a small-amount donation via ACH ends up being abandoned as it's quite a "hassle" for the donor to confirm their micro-deposits for $10 donation. In order to avoid losing this donation, we steer them toward other instant-payment methods in the interest of the nonprofit organization. Hope this helps! JS Jennifer S. Office Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "Fundraise Up is a leading fundraising platform" July 21, 2020 5.0 Pros Fundraise Up is a great fundraising platform that offers helpful tools and fabulous customer service. My favorite thing about Fundraise Up is its ability to integrate with our CRM software. The ability to automatically push donors and donations into our CRM has saved me hours a week manually adding donations. Cons It's hard to come up with anything to complain about with this software. One thing I do wish was available was a chat feature for customer support. Review Source Response from Fundraise Up August 11, 2020 Thanks for your feedback, Jennifer! We wish we had chat too... we're getting there. At the moment we're only able to offer "book time with us WHENEVER you want to", which hopefully is the next best thing. We're growing our team and hope to have chat this year. KG Katia G. Director Civic & Social Organization Used the software for: 2+ years ### "Game changer for nonprofit websites!" July 20, 2020 5.0 Pros The ease and user-friendly functionality of the widget is excellent. The entire checkout process is so streamlined now and helps instill trust in donors. Encouraging donors to cover the processing fee has helped so much with our total fundraising. We're so happy we found Fundraise Up! Cons There are no cons to mention so far. We've had a good experience. Review Source Response from Fundraise Up July 21, 2020 Katia, thanks for this review! We're so happy to be changing the game for your nonprofit and the industry. :) MF Mark F. Development Director Non-Profit Organization Management Used the software for: 6-12 months ### "Fundraise Up review" April 13, 2020 5.0 Pros easy to implement. like the fact there is no subscription fee. many payment options like credit card, apple pay, pay pal and even bank etf. easy for end user to make donations. customizable ty letters to donors. url still shows my non profit name so no doubt to donor they are still on our site. Cons would be nice if they would integrate with donor perfect crm Switched from [Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/) UI, fees Review Source Response from Fundraise Up April 14, 2020 Thank you, Mark! We are in early stages of working with DonorPerfect. Hopefully we have something this year! EB Erin B. Elementary School PTO President Non-Profit Organization Management Used the software for: Less than 6 months ### "We couldn't have done it with them. " March 15, 2021 5.0 In a time of great difficulty, we've had to think outside the box for school fundraising. This is what brought us to FundraiseUp. The software was fantastic and the result was even better, but the real hero of the process is the customer service. I had \[SENSITIVE CONTENT HIDDEN\] and she 100% was the deciding factor on why I chose FundraiseUp for our biggest school fundraiser of the year. I'm so glad I did and I literally can't sing her praises enough. Thanks to her hard work, warmth, and patience with me our elementary school brought in a very large amount of money in the middle of a pandemic. FundraiseUp and \[SENSITIVE CONTENT HIDDEN\] saved us this year. Pros The software was so easy to use, even for someone like myself who is not the greatest with such things. It was easy to set up, easy for donors to navigate, and all the information I needed on the backend was right there for me. Cons There were a couple tiny issues I told my FundraiseUp rep about, moreso me trying to give constructive criticism than any real problem. So tiny, for example like when Grandma leaves a message with her donation, it should be easier for the child to see it. Silly stuff, but FundraiseUp will probably fix it, because that's how great they are. Reason for choosing Fundraise Up Customer Service and just a better fit for our type of fundraiser. Review Source Response from Fundraise Up April 21, 2021 Erin, thank you for the opportunity to partner with you and the Limestone Creek Elementary PTO! It is our absolute pleasure getting to serve as the platform of choice for the work you are doing. KK Kelcy K. Director of Partnerships and Creative Director Environmental Services Used the software for: Less than 6 months ### "We love using Fundraise UP" January 4, 2021 4.0 The customer service is incredible! They are prompt, always willing to help, and want us to succeed. We love the interface and design of the software. This has grown our donor base and helped us increase our overall donations. Pros It is intuitive, easy to learn, and it has significantly increased our recurring donations since implementing this software. Cons It was a bit hard to navigate all of the buttons and sections/subsections in the portal, but now that I have learned, it is much easier. Reason for choosing Fundraise Up We connected to them during our initial call. We liked the way the product worked and we felt we would grow our donations. Review Source Response from Fundraise Up January 12, 2021 Hi Kelcy! Thanks for sharing your review of Fundraise Up. I'm glad to read that you're having an overall positive experience. And if you ever have suggestions about how we might make the platform even more intuitive, be sure to share that feedback with your Success Engineerwe're always working to optimize the platform for you. Nic EA Esteban A. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "Review for High-Conversion Online Donor Platform" March 6, 2020 5.0 excellent system overall Pros it implements all the different payment options into one source making it easier for donors Cons it does not feature amazon pay Reason for choosing Fundraise Up n/a Review Source Response from Fundraise Up March 9, 2020 Thank you, Esteban! Rest assured we will stay on-top of the payment option trends. Currently, AmazonPay is not often used by non-Amazon platform (and therefore not supported) by Stripe, but when it is added by Stripe, we will add support for this for sure! Thanks again. CM Chris M. Donations & Web Manager Non-Profit Organization Management Used the software for: 6-12 months ### "Fundraise Up is Fantastic" November 3, 2021 5.0 Pros Seamless donation tools and tons of options to convert donors! Cons As I am still somewhat early on with using the product, I cannot really answer this yet, but it's incredible so far! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.