---
title: "Helper Helper Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Helper Helper Software - reviews, pricing plans, popular comparisons to other Volunteer Management products and more."
source_url: "https://www.capterra.com/p/174383/Helper-Helper/"
page_type: "product"
language: "en"
---

# 

 Helper Helper Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Helper Helper

## What is Helper Helper?

Helper Helpers remarkably efficient software platform and mobile apps enable you to easily coordinate and track service hours across your entire organization. When you implement our solution well provide a custom training for your team on how to effectively utilize Helper Helper in addition we are always available by phone and email to support you. We make it easy to increase your community impact while you track your community engagement.

## What is Helper Helper used for?

[Volunteer Management](https://www.capterra.com/volunteer-management-software/)

Top alternative

Featured

Overall rating

Based on 57 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$500

Per Feature, Per Year

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Helper Helper?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.helperhelper.com&name=Helper Helper)

## Helper Helper Overview

Updated September 2026

AI summary

Helper Helper offers volunteer management tools for organizations of all sizes, supporting tasks such as event scheduling, volunteer recruiting, registration, and time tracking. With features like communication management, attendance tracking, calendar integration, and recognition options, it aims to simplify organizing and monitoring volunteer activities. The platform is accessible via web and mobile devices, including Android and iOS.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Helper Helper

4.9 (57)

VS.

[4.7 (40)](https://www.capterra.com/p/137988/iVolunteerOnline/reviews/)

Starting Price

$500

Per Feature, Per Year

Starting Price

$315

Usage Based, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (57)

Ease Of Use

4.4 (1,987)

Value For Money

4.8 (50)

Value For Money

4.8 (928)

Customer Service

5.0 (55)

Customer Service

4.8 (860)

## Helper Helper alternatives

[4.8 (206)](https://www.capterra.com/p/122906/VolunteerLocal/reviews/)

Starting price

$600.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (39)](https://www.capterra.com/p/90188/VolunteerMatters/reviews/)

Starting price

$3790.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (95)](https://www.capterra.com/p/145964/Get-Connected/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.8 (51)](https://www.capterra.com/p/80491/VSys-One/reviews/)

Starting price

$2500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/174383/Helper-Helper/alternatives/)

## FAQs about Helper Helper

Overview

### Which roles and teams benefit most from Helper Helper?

Helper Helper is most used by athletic department leaders, student-athlete development teams, academic support staff, and community engagement coordinators. These roles use it to track service hours, manage volunteer programs, document student participation, support compliance reporting, and measure the impact of outreach, leadership, and student-athlete support initiatives.

Answer based on 57 reviews

Overview

### What company size and specific industries is Helper Helper built for?

Helper Helper is designed for organizations that track service hours, including universities, schools, athletic departments, civic groups, service groups, churches, parent groups, nonprofits, and Greek organizations. It fits groups of many sizes, especially member-based and community-focused organizations that need to record volunteer activity.

Features and Usability

### What are the key features of Helper Helper?

Helper Helper includes core volunteer management features like time tracking, attendance tracking, scheduling, and registration management for service opportunities. Its differentiators are student-athlete service tracking, detailed report data by individual or team, mobile access for logging hours and photos, and reminders that support sign-ups, verification, and follow-up.

Answer based on 24 reviews

Overview

### Is Helper Helper good for tracking student-athlete service?

Helper Helper works well for athletic departments that need to track student-athlete service, events, and engagement. Coaches, advisors, and operations staff use it to manage rosters, post opportunities, verify hours, and create reports for resumes, awards, and department updates. Some teams need more training or buy-in, but day-to-day tracking is straightforward.

Answer based on 23 reviews

Getting Started and Support

### What training and onboarding options does Helper Helper offer?

Helper Helper provides live online sessions, webinars, and documentation for team training. Live online sessions support guided setup and real-time instruction, webinars offer scheduled group learning, and documentation gives written reference material for reviewing steps and features as needed.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does Helper Helper offer, and how do users rate the experience?

Helper Helper offers email/help desk, phone support, and chat. Users generally describe support as quick, helpful, and easy to reach, with responses often arriving within hours and calls scheduled without trouble. Reviewers also mention attentive follow-up, openness to product suggestions, and some desire for more training resources.

Answer based on 20 reviews

Features and Usability

### How well does Helper Helper track service hours?

Helper Helper makes service tracking clear and efficient for schools, athletic departments, and student organizations. It helps teams post opportunities, verify attendance, log individual or group hours, and run reports across chapters or departments. Some administrators want more home screen flexibility and custom tracking rules, but overall tracking works reliably.

Answer based on 24 reviews

Features and Usability

### Can students use Helper Helper to sign up for volunteering?

Helper Helper lets students find volunteer opportunities, sign up on mobile, log hours, and get reminders in one place. Schools and campus organizations value the easier communication, approval workflow, and reporting, while some administrators mention limits around recurring events, year-to-year hour resets, bulk record changes, and posting more open-ended opportunities.

Answer based on 19 reviews

Features and Usability

### Is Helper Helper easy to use?

Helper Helper feels simple to learn for both students and administrators, with clear navigation and low setup friction. Higher education teams, teachers, and athletics staff often mention easy onboarding, mobile access, and quick event entry. Some groups still need help getting users to adopt the system or handle login issues, but daily use is generally straightforward.

Answer based on 15 reviews

## Features

AI summary

Based on 949 Volunteer Management reviews

Capterra data shows that buyers of volunteer management software rank the following features as their top priorities:

-   **Registration Management** (**44%** of reviewers rated this feature as critical)
-   **Scheduling** (**63%**)
-   **Event Management** (**51%**)

Helper Helper supports all three features that reviewers rate most highly: **Registration Management**, **Scheduling**, and **Event Management**. Together, these capabilities help organizations manage volunteer sign-ups, coordinate shifts and availability, and run events more efficiently, allowing teams to stay organized and deliver a better volunteer experience.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Attendance Tracking

Track the attendance of specific individuals or groups

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Event Management

Schedule and manage the logistics of activities and other gatherings

Helper Helper 19 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Attendance Tracking: Track the attendance of specific individuals or groups
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Event Management: Schedule and manage the logistics of activities and other gatherings
- For Nonprofits: Software specialized for non-profit organizations
- Mobile Access: Access software remotely via mobile devices
- Mobile Application: Offers a mobile app version for volunteers to receive relevant information and manage their volunteer history.
- Recognition Management: Track volunteer performance and award those who exceed certain criteria
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Volunteer Profiles: Allows volunteers to create and manage personal profiles to maintain current information and volunteer interests.
- Volunteer Recruiting: Advertise volunteer opportunities and recruit new volunteers
- Volunteer Tracking: Tracks contact, demographic, and affinity information for volunteers, as well as total service hours.

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (57)

4.7

Based on 57 reviews

## Pricing

Value for money

4.8 (50)

Free Trial

Basic

$500.00

Per Feature,Per Year

Value for money

4.8 (50)

4.8

Based on 50 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (55)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (55)

5.0

Based on 55 reviews

## User reviews

Overall rating

4.9

Based on 57 reviews

Filter by rating

5(52)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MN

Monica N.

Assistant Director of Student-Athlete Leadership & Development

Sports

### "CardsCARE for Helper Helper "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 3, 2020

Helper Helper gives us the ability to provide our student-athletes with detailed reports of what they have done during their career. As we look to prepare them for their next step after sport or after their collegiate career, having Helper Helper allows us to give them quantifiable data to place on their resume. They can show graduate schools and future employers what they have done and easily show the engagement throughout their time. It is also great way to give coaches and administrators a quick snapshot of what the service component for the department looks like. As one of the first Power 5 schools to jump on board, we have loved being apart of Helper Helper, love being able to compete with other schools while enhancing or effectiveness to get our students out in the community. In talking with any schools who don't have the app, we always speak volumes about the app because it truly has transformed our program for the better.

Pros

I love that this product is able to conduct thorough reports and also allows for there to be comparison with other institutions. In an era where schools are constantly looking to quantify their programming, having a way to track all service and community engagement streamlines the process well.

Cons

I think there are a few small tweaks that could be made, but overall when customers ask for adjustments the Helper Helper staff does a phenomenal job of looking into finding solutions. We have been apart of the Helper Helper family since 2015 and have seen tremendous growth and love seeing how it continues becomes more user friendly and the right hand for student affairs professionals.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TV

Thea V.

Corporate Social Responsibility Manager

Insurance

### "Excellent Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 20, 2020

Pros

The software itself is excellent and the Helper Helper team is always adding new features that make the administrator and user experiences event better. But what stands out the most is the team's commitment to providing superior customer service. We have requested numerous customizations in the last year and they have delivered each and every time. The team is also extremely responsive. I've never had any trouble getting an email response or a call scheduled. Our experience working with Helper Helper has been nothing but positive.

Cons

I have no complaints about the software. Every feature we have asked for or needed has been provided and they're constantly adding features that we didn't even know we needed.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PS

Peyton S.

Assistant Athletics Director - Student Athlete Development

Higher Education

### "Asset to Our Overall Program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 9, 2020

Pros

Helper Helper is extremely user friendly. It has streamlined our community service events and provided opportunities at the fingertips of our student-athletes.

Cons

Just as anything great company, Helper Helper continues to strive for improvement. I would love to see Helper Helper install an option for professional development events to be added to their site and it be separated in report from the volunteer hours so student-athletes can clearly discuss with employers how they've improved their community and themselves throughout their career.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PS

Pamela S.

Assistand Director for Leadership and Service

Higher Education

### "Helper Helper Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 1, 2020

Pros

Helper Helper has been very easy for our students to understand and use. The students appreciate having all of the information on their phones. I have recommended it to a number of higher education institutions. The staff at Helper Helper is the BEST!!! If I have any issues or suggestions they are always happy to problem solve and help make things easier for me (as an administrator) and our students.

Cons

The biggest problem is having the students download and use the software. The students are slow to download Helper Helper and I’m not sure why. Helper Helper staff has given me a number of excellent suggestions to help students engage with the program, but the students are reluctant-I’m not sure why. If they use it one time-they love it! It’s getting them to use it initially. This is NOT a problem with the software, but a problem with my students.

Reasons for choosing Helper Helper

I selected Helper Helper because of the relationships that have been established with the Helper Helper staff and their willingness to listen to my concerns about the program and modify things that I needed changing.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SW

Sydney W.

SAAC

Sports

### "CSP SAAC Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 30, 2020

Overall, I had a great experience with Helper Helper. It was an organized way to track volunteer hours electronically and see if people are attending. I also liked being able to compare who is volunteering and who isn't, keeping it all electronic was very convenient.

Pros

This was pretty easy to use. I like how anyone could sign up for opportunities and how it kept track of how many hours each person had. It was easy for administrators to add events.

Cons

It could have been a little easier for admin to add details to events. Things like adding multiple dates for the same event but with different times were sometimes a hassle. Also, adding a limit on how many volunteers can attend and the access code at the bottom are somewhat hidden. The access code especially was confusing for everyone for awhile because when the admin created it, the verification code at the bottom seemed so hidden and it made a mess of things for awhile. Make it more clear what it does!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DL

Denise L.

Coordinator of Programming

Education Management

### "Helper Helper was a game changer for me!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2020

A-MAZE-ING!!

Pros

So many things to love about Helper Helper! I oversee a program that requires 300+ students to participate in/attend several events over the course of the semester, and before HH I was using several different programs to manage this process. HH provides everything I need in one platform, and it has a phone app for my students, which they LOVE and find easy to use! The customer service we've received with this platform has been above and beyond. I tend to ask a lot of questions, and \[SENSITIVE CONTENT HIDDEN\] has been super patient with me, helping me to find solutions to all my issues. I can run all sorts of reports and even know the economic impact of the hours my student spend serving their community.

Cons

For some smaller organizations with limited budgets, the only "con" might be the price, although I have to tell you, HH is worth every penny!!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MM

Michelle M.

Senior Director of Chapter Development

Non-Profit Organization Management

### "Helper Helper is helpful"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 29, 2020

Pros

We needed a system that would easily allow our members' the ability to plan, track and assess their service work throughout the academic year. Helper Helper has an easy-to-use, intuitive platform that tracks the information we need from an organization-wide level, while also proving helpful at the individual chapter-level, too. The Helper Helper team have been great partners over the last 2.5 years as we designed and rolled out the platform for our members.

Cons

Our biggest challenge has not been with the software itself, but in getting our members to use it effectively. While being very intuitive to use, it still takes a little bit of convincing for college students to adapt to a new system for service tracking and reporting. That being said, the Helper Helper team has been wonderful with giving us ideas and suggestions to create greater buy-in across the organization.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AK

Amanda K.

Associate AD

Higher Education

### "Helper Helper Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 24, 2020

It's been a great experience and we're lucky to have the program.

Pros

Easy to navigate and to export specific reports.

Cons

Wish there was a way to export individual reports for students that list events and time spent.

Reasons for choosing Helper Helper

We had already established a great relationship with the developers and it was perfect for what we needed.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LC

Leah C.

Director of Marketing

Education Management

### "Great for tracking and organizing our community service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 24, 2020

Pros

Helper Helper has been a great tool for our athletic department to manage our community service. Our student-athletes and coaches find it easy to use. Helper Helper lets us collect data and organize it to see the impact our teams are making on our community.

Cons

I wish it would give the option to have all volunteers' hours reset to 0 at the beginning of our year. Instead, it will show a fourth-year-volunteer as having far more hours than a first-year. You can get the data for a certain time period, but it requires creating a report.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JZ

Jennifer Z.

Director of Student-Athlete Support Services

Higher Education

### "Helper Helper"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2020

We have had such a positive overall experience with Helper Helper - saved time, money, energy, and definitely made us more efficient. We strongly recommend this product!

Pros

The community service and data collection as well as user - friendliness of this software is fantastic! We would spend hours and many days in a given term tracking everything as well as communicating with students and hosts, this program makes it efficient and streamlined in a way that brings us all to the next level...it's awesome!

Cons

I do not have any issues with this software, the great thing about this company is they are always listening to feedback and suggestions to come up with innovative ways to serve their clients needs. Thank you!

Reasons for choosing Helper Helper

N/A

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/174383/Helper-Helper/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[SignUpGenius vs Helper Helper](https://www.capterra.com/compare/135392-174383/SignUpGenius-vs-Helper-Helper)