# Page 2 | Helper Helper Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Helper Helper the right Volunteer Management solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/174383/Helper-Helper/reviews --- Helper Helper 4.9 (57) [View alternatives](https://www.capterra.com/p/174383/Helper-Helper/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Helper Helper ## Showing most helpful reviews Showing 26-50 of 57 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JG Jessica G. Director of Christian Service Education Management Used the software for: 2+ years ### "Helpful Addition ot our Service Program" June 19, 2020 5.0 I like it. It does help me organize things and it makes it easier for students to sign up for events. Pros The ability to list opportunities easily and message students quickly. I like that you can create different teams/groups. Cons I wish it was more flexible in terms of what the home screen looks like I would like to be able to post organizations that may need volunteers for one particular day or ongoing needs- no specific times needed - sort of like a bulletin board. I also would like to be able to set the number of service hour requirements in the software and have a running tally for each year per student. Review Source TV Thea V. Corporate Social Responsibility Manager Insurance Used the software for: 1-2 years ### "Excellent Customer Service" July 20, 2020 5.0 Pros The software itself is excellent and the Helper Helper team is always adding new features that make the administrator and user experiences event better. But what stands out the most is the team's commitment to providing superior customer service. We have requested numerous customizations in the last year and they have delivered each and every time. The team is also extremely responsive. I've never had any trouble getting an email response or a call scheduled. Our experience working with Helper Helper has been nothing but positive. Cons I have no complaints about the software. Every feature we have asked for or needed has been provided and they're constantly adding features that we didn't even know we needed. Review Source MH Mary H. Discovery Administrative Assistant Education Management Used the software for: 6-12 months ### "Wonderful Product!" June 22, 2020 5.0 Helper Helper is a wonderful product with a wonderful staff! The system is simple, responsive, easy to use, easy to explain, and easy to understand. The data it can store and the reports the system can generate have been of great value to our organization! Their staff is dedicated and helpful - quick to respond and to offer support as well as suggestions to improve operations & functionality. I would highly recommend this product to any & all. Pros Helper Helper is very user friendly for the administrator as well as the user. It is self explanatory, straightforward, and simple. The Helper Helper team is extraordinarily knowledgable, helpful, responsive & kind. Cons Helper Helper has throughly and thoughtfully designed every aspect of their product. They have specifically tailored our functions & flow to meet our desires and needs. They are always willing to work with the customer to fix or tweak a certain aspect of the process. If your request is not available with their product, they brainstorm with you to find another way to achieve what you need. Review Source KS Katie S. Associate Director of Student-Athlete Development Sports Used the software for: 2+ years ### "Has Saved ME So much Time!" June 23, 2020 5.0 From the time we got this software the customer service has been amazing, I and email \[SENSITIVE CONTENT HIDDEN\] and in no time get a detailed response. As a one-person shop in athletics, tracking and setting up community service use to be like a full-time position, and would take up way to much of my time. Now it is so simple and I can spend and 1/8 of the time I use to spend doing things. This has given me so much more time to focus on my athletes and their other programming. Pros This software is so easy and user friendly. You don't have to know anything about computers in order to use the program. Everything is easy to find on your own and I hardly ever need assistance! Cons There is honestly nothing I can say I don't like. Review Source GS Gabi S. CO-OP Manager Primary/Secondary Education Used the software for: 6-12 months ### "Helper Helper completely changed our CO-OP system for the better" June 19, 2020 5.0 Pros It is incredibly easy to use and adjust on the admin side of things, and so user friendly for our parents. The fact that users can see available opportunities, log their own hours, sign up to help with what the school needs- we're not using this in place of sign-up genius, on top of for our CO-OP needs. We can send push notifications for mass messaging, get immediate reporting, track service hours, and basically everything is now in one place. The team is also incredibly responsive and helpful. Cons I do wish the app icon looked less like the Hilton symbol (something that many of our parents mentioned), but other than that I'm happy with everything. Review Source TS Teresa S. Dean of Spiritual Life and Service Education Management Used the software for: 2+ years ### "Successful implementation" June 23, 2020 4.0 Our students are able to take the lead in recording and tracking their service hours. They can see their progress to their service hour requirement in real time. It is also so much easier for our service administrators to follow up with students, check on progress, and promote opportunities. Pros The initial product did not meet some of our needs, however, the company listened to us as well as other schools. They made changes to the software and/or provided extensive tech support. We are very pleased with the responsiveness of the company and willingness to hear issues from their clients. Cons Initially the reports were difficult to use and adapt to our needs. They continue to get better and are much more useful for us. Also, while there is a way for students to reflect on their service experiences, it is not a featured or even expected part of their recording of their hours. This could be developed better. Reason for choosing Helper Helper It provided the features we most wanted at a reasonable price. Review Source SW Sydney W. SAAC Sports Used the software for: 2+ years ### "CSP SAAC Review" June 30, 2020 5.0 Overall, I had a great experience with Helper Helper. It was an organized way to track volunteer hours electronically and see if people are attending. I also liked being able to compare who is volunteering and who isn't, keeping it all electronic was very convenient. Pros This was pretty easy to use. I like how anyone could sign up for opportunities and how it kept track of how many hours each person had. It was easy for administrators to add events. Cons It could have been a little easier for admin to add details to events. Things like adding multiple dates for the same event but with different times were sometimes a hassle. Also, adding a limit on how many volunteers can attend and the access code at the bottom are somewhat hidden. The access code especially was confusing for everyone for awhile because when the admin created it, the verification code at the bottom seemed so hidden and it made a mess of things for awhile. Make it more clear what it does! Review Source MM Michelle M. Senior Director of Chapter Development Non-Profit Organization Management Used the software for: 2+ years ### "Helper Helper is helpful" June 29, 2020 5.0 Pros We needed a system that would easily allow our members' the ability to plan, track and assess their service work throughout the academic year. Helper Helper has an easy-to-use, intuitive platform that tracks the information we need from an organization-wide level, while also proving helpful at the individual chapter-level, too. The Helper Helper team have been great partners over the last 2.5 years as we designed and rolled out the platform for our members. Cons Our biggest challenge has not been with the software itself, but in getting our members to use it effectively. While being very intuitive to use, it still takes a little bit of convincing for college students to adapt to a new system for service tracking and reporting. That being said, the Helper Helper team has been wonderful with giving us ideas and suggestions to create greater buy-in across the organization. Review Source KV Kelsie V. Marketing & Communications Manager Retail Used the software for: 1-2 years ### "A Great Partnership" June 19, 2020 4.0 The best thing about the Helper Helper app, beyond the fact that it has saved me countless hours in manual data entry and tracking, is the customer service. We are a Canadian company and the team has made little changes to customize the app for our use and has kept in consistent contact over the 2 years we have been using the platform. They are fantastic and always willing to help. Pros The simple to understand interface is great. Employees at all technology levels seem to be able to use the app or online platform with ease. We also find the ability to create separate teams under and organization umbrella great for reporting purposes. Cons The only con is that you can't set a business year of sorts (This may be a problem specific to us). You can easily customize this in reports but it would be great if you could start a 'new year' and not have that data show all the time. Then be able to go back and check separate years. Again you can do this in reports I would just like to see it as an option. So not really a con...more an idea to improve the platform further. Review Source MH Meghan H. Coordinator for Student-Athlete Services Higher Education Used the software for: 2+ years ### "Helper Helper HELPS" June 19, 2020 4.0 Pros The ability to track our student-athletes community service hours has improved greatly over the past five years. Before we had this app, coaches would track their own hours and we could never fully track accurate hours or get a cumulative total for all student-athletes. Having team managers/administrators has helped tremendously for the director of operations and coaches to track their student-athletes. Student-athletes download this on their phone and track/upload pictures of what they are doing out in their local and BG communities. Cons Recent improvements in allowing local non-profit organizations to create their own opportunity have helped A LOT. before I would need to put in all of their information and ended up putting in generic information. So not accurate to the non-profit. Review Source JB Jerri B. Director of Campus Ministry Education Management Used the software for: 2+ years ### "Bishop Kelley High School" June 22, 2020 5.0 It has been an excellent experience and I am very grateful for the support provided by \[SENSITIVE CONTENT HIDDEN\] and HH. Pros Ease of use for myself and our students. Cons We sometimes have issues with importing hours from HH to our system for generating report cards. I don't know if that is on our end of HH's. Reason for choosing Helper Helper We were interested in it's ease of use, it's price, and the features it offered. Review Source AP Alexandra P. Assistant Director of Academic Support for Student-Athletes Sports Used the software for: 2+ years ### "Helper Helper makes tracking community service for student-athletes streamlined and easy :)" June 22, 2020 5.0 I actually began using Helper Helper when I was working at a different college in a similar role. Using the app was so beneficial there, that when the opportunity came to potentially transition to Helper Helper here came up, I couldn't have recommended it more :) Pros The user-friendly nature of the app. The ability to build out organizations, recurring opportunities, etc. so student-athletes/team admins can go in and log service easily. The reporting feature may be my favorite because of the ability to customize different data in so many ways...on a team level, department level, etc. Cons The one thing that has been a struggle has been shifting over a department to change the way we track community service, and getting student-athletes/coaches to "buy in" and actually use the app. But once teams start using it, there haven't been many issues. Review Source JZ Jennifer Z. Director of Student-Athlete Support Services Higher Education Used the software for: 6-12 months ### "Helper Helper" June 23, 2020 5.0 We have had such a positive overall experience with Helper Helper - saved time, money, energy, and definitely made us more efficient. We strongly recommend this product! Pros The community service and data collection as well as user - friendliness of this software is fantastic! We would spend hours and many days in a given term tracking everything as well as communicating with students and hosts, this program makes it efficient and streamlined in a way that brings us all to the next level...it's awesome! Cons I do not have any issues with this software, the great thing about this company is they are always listening to feedback and suggestions to come up with innovative ways to serve their clients needs. Thank you! Reason for choosing Helper Helper N/A Review Source SB Sidney B. Teacher Education Management Used the software for: 6-12 months ### "Saved Our Sanity!" June 23, 2020 5.0 Excellent! It made a difference in how we run our organization and put more responsibility on the students to sign up for events and track their hours. The cost is a part of our annual dues for members, so it is a very feasible option for schools or any group that is on a tight budget. Pros Helper Helper made our jobs as administrators of a large school organization so much more enjoyable and easier. We loved being able to enter all our upcoming volunteer events and have students check in on their phones. Way better than sign-in sheets! Cons I didn't have any big issues with this software. Overall, it was easy to implement and use. Sometimes the students had trouble logging in, but that was probably more of a user issue than a software issue. Review Source TB Tyler B. Director of Student-Athlete Development Education Management Used the software for: 1-2 years ### "Helper Helper Review " June 22, 2020 5.0 The team at Helper Helper is very customer service driven. They were very helpful in the implementation process and are willing to adapt the platform from user suggestions. Pros Helper Helper simplifies the organizing and tracking of community service opportunities. The software is easy to use and popular among the students that utilize the platform. Very user friendly from an administrator and student perspective. Cons I cannot identify many cons of the software. The functions that we utilize meet all of our needs. Review Source EH Elyssa H. Academic Advisor Higher Education Used the software for: 1-2 years ### "Helper Helper- Review " June 22, 2020 5.0 My overall experience has been great! Helper Helper is always very helpful and does a great job working with me. Pros It is user friendly. There is the possibility to customize key features. Cons There was some difficulty integrating the software with our software, but that has been addressed. It would also be helpful to have the ability to add an end date to opportunity posts. Review Source VR Verified Reviewer Assistant Athletic Director Sports Used the software for: 2+ years ### "HelperHelper is a helper" June 19, 2020 5.0 Pros I love the fact that you can easy access it on the web or via the app on your phone. Cons I wish the SSO option was rolled into their base package and wasn't more money. Our user often forget their log-in information. Review Source WF Wendy F. National Honor Society Adviser Education Management Used the software for: 1-2 years ### "Helper Helper makes management simple!" June 22, 2020 5.0 Students are able to enter their own volunteer hours, which are then easily verified with the software. They are also able to keep track of the hours that have been approved, which is a huge timesaver. I also enjoy the option to add our own volunteer opportunities and copy them for multiple events. Our organization time for our student club is cut in half with Helper Helper! Pros The software makes tracking volunteer activity a snap! It's very user-friendly, and the customer support is amazing! The feature that is different from other similar products is the verify feature. It allows me to verify a student's participation with an outside organization without making phone calls or sending emails. Cons I really don't feel as if any features are missing. Our organization has enjoyed this software greatly. Review Source DL Denise L. Coordinator of Programming Education Management Used the software for: 6-12 months ### "Helper Helper was a game changer for me!" June 29, 2020 5.0 A-MAZE-ING!! Pros So many things to love about Helper Helper! I oversee a program that requires 300+ students to participate in/attend several events over the course of the semester, and before HH I was using several different programs to manage this process. HH provides everything I need in one platform, and it has a phone app for my students, which they LOVE and find easy to use! The customer service we've received with this platform has been above and beyond. I tend to ask a lot of questions, and \[SENSITIVE CONTENT HIDDEN\] has been super patient with me, helping me to find solutions to all my issues. I can run all sorts of reports and even know the economic impact of the hours my student spend serving their community. Cons For some smaller organizations with limited budgets, the only "con" might be the price, although I have to tell you, HH is worth every penny!! Review Source LC Leah C. Director of Marketing Education Management Used the software for: 2+ years ### "Great for tracking and organizing our community service!" June 24, 2020 5.0 Pros Helper Helper has been a great tool for our athletic department to manage our community service. Our student-athletes and coaches find it easy to use. Helper Helper lets us collect data and organize it to see the impact our teams are making on our community. Cons I wish it would give the option to have all volunteers' hours reset to 0 at the beginning of our year. Instead, it will show a fourth-year-volunteer as having far more hours than a first-year. You can get the data for a certain time period, but it requires creating a report. Review Source AS Adam S. Student-Athletes Affairs Assitant Used the software for: 2+ years ### "We utilize this for our student-athletes." April 10, 2018 5.0 Pros Mobile function Able to copy multiple events for future events Ability to have site supervisors use the code to check people in Cons Reminders need sent to use the app. Map feature for check in to prevent people sharing the check in code for those not there. Review Source Response from Helper Helper April 12, 2018 Thanks for the review Adam!! As always keep the feedback coming! PB Pierre B. Director of Student Athlete Development Sports Used the software for: 2+ years ### "Great all around resource!" June 22, 2020 5.0 Excellent! Pros This app provides an extremely easy way to post service opportunities, get them out to the students, and track service hours. The access that students, coaches and administrators have makes it very easy for everyone to upload and view information. This ensures that all of the responsibility doesn't fall on one person, which is incredibly important. Cons There aren't many things I dislike about the app. Review Source SD Sarah D. Director of Athletics Sports Used the software for: 2+ years ### "Helper Helper " June 19, 2020 4.0 The customer service is fantastic and we always receive a rapid response to questions we submit. The app has greatly increased our department’s involvement in service. Pros The app and single source sign on are great components and make usage easier. Cons It wasn’t easy for the students to create reoccurring events. Many students reached out to me with these questions and requested that I input their events because they were unable to figure it out. Review Source AK Amanda K. Associate AD Higher Education Used the software for: 2+ years ### "Helper Helper Review" June 24, 2020 5.0 It's been a great experience and we're lucky to have the program. Pros Easy to navigate and to export specific reports. Cons Wish there was a way to export individual reports for students that list events and time spent. Reason for choosing Helper Helper We had already established a great relationship with the developers and it was perfect for what we needed. Review Source JG Jessica G. Assistant Athletics Director Higher Education Used the software for: 2+ years ### "Added benefit and necessity for our department! " June 22, 2020 5.0 Pros User friendly great customer service and continued education and updates to the software. Makes tracking and sharing opportunities very efficient and saves time and effort. Cons Overall pleased with the software. Have used it at two institution and wanted to purchase it at a third. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.