--- title: "Plaid Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Plaid Software - reviews, pricing plans, popular comparisons to other Financial Services products and more." source_url: "https://www.capterra.com/p/174384/Plaid/" page_type: "product" language: "en" --- # Plaid Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Plaid ## What is Plaid? Digital wealth platforms can increase customer lifetime value with Plaid. Fund accounts instantly and securely while unlocking tailored financial advice that helps customers manage cash flow and understand investments. ## What is Plaid used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Online Banking](https://www.capterra.com/online-banking-software/)[Financial Services](https://www.capterra.com/financial-services-software/) Recognitions Best ease of use Top alternative Featured Overall rating Based on 105 user reviews Reviews sentiment Positive 86% Neutral 9% Negative 6% Contact vendor for pricing Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - App Building / 2026 - Banking Systems / 2026 - Financial Management / 2026 Our "Best of" badge program showcases products with the highest ratings... - App Building / 2026 - Application Development / 2026 - Authentication / 2026 - Background Check / 2026 - Banking Systems / 2026 - Financial Management / 2026 - Identity Management / 2026 - Integrated Risk Management / 2026 Do you work for Plaid?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://plaid.com/&name=Plaid) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Plaid 4.4 (105) VS. [4.2 (2,059)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (105) Ease Of Use 4.0 (26,550) Value For Money 4.4 (81) Value For Money 3.9 (20,394) Customer Service 4.3 (79) Customer Service 3.8 (20,651) ## Plaid alternatives [4.8 (13)](https://www.capterra.com/p/201476/Ondato/reviews/) Starting price $259.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (17)](https://www.capterra.com/p/140814/Fraud-net-Guardian/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (16)](https://www.capterra.com/p/160754/KYC-Portal/reviews/) Starting price $28000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [4.9 (28)](https://www.capterra.com/p/199701/Persona/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/174384/Plaid/alternatives/) ## FAQs about Plaid Overview ### What problems does Plaid solve? Plaid solves the friction of manually entering bank details, waiting days for account verification, and managing insecure payment connections. It gives finance teams, product developers, lenders, property managers, and consumers a fast, secure way to link bank accounts, support ACH payments, verify accounts, and move money with fewer setup issues. Answer based on 44 reviews Overview ### Which roles and teams benefit most from Plaid? Plaid is most used by business owners, founders, and executives who need fast, secure bank connections to streamline payments, account verification, and financial onboarding. Finance and administrative teams use it to reduce manual data entry and reconciliation, while customer-facing and compliance roles rely on it to verify accounts and support smoother transactions. Answer based on 105 reviews Overview ### What company size and industries is Plaid built for? Plaid is used primarily by small businesses, which make up 82% of reviewers, and most often in computer software at 8%. It serves fintech companies, banks, credit unions, lenders, insurers, property managers, gaming platforms, and government agencies, with additional reviewer presence in health, wellness and fitness at 7% and marketing and advertising at 6%. Answer based on 105 reviews Features and Usability ### What are the key features of Plaid? Plaid includes core features for bank account connectivity and verification, including account linking, real-time financial data access, transaction history, balances, and identity verification. Differentiating features include ACH payment processing, API integrations with financial apps, and security controls such as encryption, multi-factor authentication, and fraud monitoring. Answer based on 88 reviews Integrations ### Which third-party tools and platforms does Plaid integrate with? Plaid integrates with Stripe, Appway Platform, Blend, Flatly, Forwardly, and SoftLedger, based on reviewer-confirmed connections. It also supports more than 20 integrations across payments, lending, and finance platforms, including Adyen, Airwallex, Dwolla, Gusto, Marqeta, MeridianLink Opening, Ocrolus, and Checkout.com. Answer based on 15 reviews Getting Started and Support ### What training and onboarding options does Plaid offer? Plaid provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos support visual walkthroughs and self-paced learning. These training formats give users access to both reading-based and video-based product information. Answer based on 1 reviews Getting Started and Support ### What customer support options does Plaid offer, and how do users rate the experience? Plaid offers email/help desk support, an FAQ/forum, and a knowledge base. Users often describe support as responsive, helpful, and clear, with replies arriving within days and issues followed through to resolution. Some reviewers, however, report inconsistent follow-up, limited help with specific cases, and frustration when requests were ignored. Answer based on 21 reviews Security ### How does Plaid handle data security and access control? Plaid uses secure bank-linked connections, encrypted data handling, and a process reviewers say does not store banking login information. Users often describe the third-party connection flow as safe, quick, and protective of payment sources. Some reviewers, however, want clearer visibility into data access, more tools to manage connections, and note past data leak concerns. Answer based on 28 reviews ## Who uses Plaid? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,491 Financial Services reviews Capterra data shows that buyers of Financial Services rank the following features as their top priorities: - **Transaction Monitoring** (**49%** of reviewers rated this feature as critical) - **Electronic Payments** (**50%**) - **Transaction History** (**39%**) Plaid supports all three of the features reviewers value most: **Transaction Monitoring**, **Electronic Payments**, and **Transaction History**. Together, these capabilities help businesses track account activity in real time, move money electronically, and review past transactions with confidence, allowing teams to manage financial operations more accurately and make faster decisions. Transaction Monitoring 4.8 (27) 96.30% of 27 reviewers that rated this feature as important or highly important Monitor or audit historical and current transactions to analyze customer account activities Transaction History 4.7 (17) 76.47% of 17 reviewers that rated this feature as important or highly important Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period ACH Payment Processing 4.8 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Credit Card Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept and process credit card transactions Fraud Detection 4.7 (23) 69.57% of 23 reviewers that rated this feature as important or highly important Identify and prevent suspicious activity API 4.6 (22) 77.27% of 22 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Plaid 143 features ### All Features - Access Management: Control and manage access to company resources - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Monitoring: Track and report on everything that happens within the system or network - Address Validation: Verifies and confirms the accuracy of an address - Age Verification: A way for institutions and businesses to check the age of their customers/clients. - AML Compliance: Anti-money laundering compliance helps businesses uncover suspicious financial activity - Anomaly Detection: Automatically identify unusual behavior - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Authentication: Verify the identity of users/devices to enable secure access - Auto Loans: Type of loan used to finance the purchase of a motor vehicle - Automated Decisioning/Underwriting: Automate loan approval rules and risk analysis to determine acceptable loan terms for a borrower - Automatic Funds Distribution: Automatically transfers funds to/from borrower accounts on a regular or periodic basis - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Behavioral Analytics: Track and analyse user behavior within a system or network - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Biometrics: Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. - Borrower Management: Searchable database of information about loan borrowers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Business Loans: Type of loan used to finance business expenses - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Check Fraud Detection: Detection of fraudulent checks to prevent financial losses - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Management: Manage contact details and communication with clients - Commercial Properties: Designed to serve commercial properties - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Consent Management: Manage user consent requests and documents - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Core Banking: Back-end system that processes daily banking transactions and posts updates to accounts and other financial records. - Credit Card Processing: Accept and process credit card transactions - Credit Check: Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments - Credit Reporting: Report customer payment history and outstanding debts to credit bureaus - Criminal History Verification: Verify an individual's arrest record through connection with a criminal database - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cryptocurrency Processing: Accept and process cryptocurrency transactions such as Bitcoin - Custom Fraud Rules: Rules that can be customized/created based on business requirements for fraud prevention - Customer Data Management: Searchable repository of information about clients - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Debt Management: Manage budgeting and financial planning operations to control and eliminate debt - Digital Asset Management: Manage digital assets - Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts - Document Management: Store, manage, and track all electronic documents in a centralized location - Duplicate Detection: Compare new data with existing records to detect duplicate entries - Electronic Funds Transfer: Transfer money electronically between two bank accounts - Electronic Payments: Electronically collect payments for goods or services - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Financial Risk Reporting: Qualitative or quantitative risk methodology to evaluate the risk for an individual account or portfolio, and identify problems - For Banking: Intended to be used by banks - For eCommerce: Intended to be used by online stores - For Insurance Industry: Intended to be used by insurers - Fraud Detection: Identify and prevent suspicious activity - Geolocation: Determines the location of a device using GPS or an IP address - Graphical User Interface: A visual way of interacting with an application or operating system using items such as windows, icons, and menus - Identity Verification: Validating the identity of an individual or entity through verification of personal information or credentials - Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Integrated Development Environment: An application for source code editing, compiling, and debugging - Internal Fraud Monitoring: Monitoring employee behavior for suspicious activity to detect internal fraud - Investment Management: Manage and handle financial assets as well as other investments. - Investments Tracking: Monitor capital allocation and asset prices over time - KYC Compliance: Verify the identity, suitability, and risks involved with maintaining a business relationship - Lending Management: Initiate, finance, and manage the complete life cycle of loans and cultivate relationships with borrowers - Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance - Liveness Detection: Securely detect whether a user is a fake representation or a live human being. - Loan Management: Distribution and delivery of funds to approved borrowers - Loan Origination: Process of securing a loan from a bank or any other lender. - Loan Portfolio Management: Assess and control risks associated with the credit process of each loan portfolio/account - Loan Processing: Collect, organize, and prepare loan information to send to the lender for approval - Loan Servicing: Process of collecting loan interest and escrow payments from a borrower. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Mobile Access: Access software remotely via mobile devices - Mobile Card Reader: Hardware device connected to smartphones for processing payments - Mobile Payments: Clients can submit payments via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Mortgages: Type of loan used to purchase real estate - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multiple Authentication Methods: Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics - Multiple Payment Options: Process payments via multiple modes directly through the application - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Applications: Ability to fill out and submit application forms on the web - Online Banking: Ability to manage transactions online with a mobile device or computer. - Online Payments: Accept and process online payment transactions - Online Wallets: Cryptocurrency Wallets that are hosted online - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - P2P Payments: Peer-to-peer (P2P) payments is an electronic transfer of money between bank accounts - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Payment Tracking: Track sent and received payments, invoices, and bills. - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - PEP Screening: The process of conducting customer due diligence for any politically exposed person (PEP) - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Portfolio Analysis: Measure and assess the performance of investments - Pre-Qualification: The initial step in the mortgage workflow - Profit/Loss Statement: A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Recurring Invoicing: Generate recurring invoices - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Banking: Division of banks that focus specifically on retail customers. - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Risk Reporting: Reporting of risks associated with specific actions, events, or entities - Risk Scoring: Assess and score risks using risk matrices - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self-Service Reporting: Allow users to create their own reports and financial statements - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Student Loans: Type of loan designed to help students pay for post-secondary education and associated fees - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Tenant Screening: Evaluate the criminal, financial, and employment history of tenants - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - User Onboarding: Guide new users to understand and become proficient in using a product or service - Watch List: View and track activity related to an individual, transaction, etc. - Web/Mobile App Development: Create/edit commerce applications for mobile devices and/or web --- Get Advice We can help you find the software with the features you need. Features 4.4 (105) 4.4 Based on 105 reviews ## Pricing Value for money 4.4 (81) Free Version [View pricing plan details](https://www.capterra.com/p/174384/Plaid/pricing/) Pay as You Go Contact vendor for details It includes: - Access To General Availability (GA) Products - Unlimited Live API Calls - Link Customization - Standard Pricing Growth Contact vendor for details It includes: - Discounted Product Rates - Platform Support Package - Single Sign-On For Plaid Dashboard Custom Contact vendor for details It includes: - Volume Discounts - Integration Assistance - Premium Support - Account Management - Access To Beta Products Value for money 4.4 (81) 4.4 Based on 81 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Dwolla](https://www.capterra.com/p/148014/Dwolla/)[ Finix](https://www.capterra.com/p/200202/Finix/)[ Turnkey Lender](https://www.capterra.com/p/135052/Turnkey-Lender/)[ Gusto](https://www.capterra.com/p/194047/Gusto/)[ Adyen](https://www.capterra.com/p/165680/Adyen/)[ Riskified](https://www.capterra.com/p/145184/Riskified/)[ Ocrolus](https://www.capterra.com/p/232462/Ocrolus/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (79) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (79) 4.3 Based on 79 reviews ## User reviews Overall rating 4.4 Based on 105 reviews Filter by rating 5(67) 4(23) 3(9) 2(1) 1(5) Mentioned topic Sorted by most recent AN Anonymous User Treasurer Non-Profit Organization Management ### "Plaid Connects Our Banks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2026 Pros It makes it very easy to connect our property association software with our bank We use PayHOA to manage our association. Cons I have nothing negative to report about using the Plaid software. Our association has benefitted from using it. Switched from [Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/) We wanted online accounting with our HOA software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BT Brianna T. Founder Writing and Editing ### "Solid service, a little slow " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 July 2, 2026 Pros Plaid makes it relatively easy to connect your bank account with third party services, making integrations possible. Cons I personally think the process of connecting financial institutions is slow and clunky, requiring multiple screens and logins. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JC Jacob C. Owner Consumer Goods ### "Seamless Automated Transactions " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 I probably wouldn't be able to do my bookkeeping without Plaid. It integrates with both the bookkeeping software and my bank to bridge the gap. Pros Plaid helped me populate my transactions and complete my bookkeeping easier. When it works it works great! Cons Integration with some banks is a bit wonky but in the end it always works and I get my transactions populated. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Automatic transaction population was broken and duplicated all the time for no reason Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NJ Nicole J. Account Manager Staffing and Recruiting ### "Worth the Money" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 9, 2026 It was easy to learn to use and has made account management a breeze. Overall, I would recommend this to anyone. Pros Plaid makes it so easy to process payments and support clients. I also loved the customer support. They were very helpful Cons I think its a little pricey and some of the bugs are annoying. Although customer service is amazing, its still inconvenient when it happens. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Charise W. Dsp Health, Wellness and Fitness ### "Plaid is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 June 1, 2026 Overall it’s good experience, and customer support is available 24/7 and they are very helpful when you need them Pros It’s secure and easy to access, it goes through many steps to verify your the person accessing accounts. Cons That it doesn’t support all bank account types, such as Cashapp and it is a commonly used banking system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KYU NAM L. Principal professional Telecommunications ### "Easy and quick linking to bank accounts" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 11, 2026 To link my accounts on the Robinhood application, I have used this Plaid. It was very quick process to register my bank accounts Pros I am feeling that this Plaid service is a very convenient and easy to link my bank account on the new App service. Cons Nothing special to mention. Most likely the overall procedures are similar to other service applications. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Marc D. Co-Owner Marketing and Advertising ### "Easy to Use Transaction Portal" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2026 No negative issues come to mind. I just found the set up and implementation easy. I was initially nervous and thought i would need help. I didn't. Pros A few easy steps and you are done with the set up. I have used it both as a client and now as a user. Cons The process for selecting accounts, but it is still kind of easy. I mean i dont think i was stumped at any point. Alternatives considered [Stripe](https://www.capterra.com/p/123889/Stripe/) Reasons for choosing Plaid Ease of implementation l. It just seemed easier for me to handle. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RJ Rhonda J. medical administrative Medical Practice ### "not recommended " 1.0 Overall Rating 1.0 1.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 15, 2026 I would not recommend plaid to anyone. I have had nothing but back experiences with this company. Sorry Pros No sure what to say about the pros here. I only have alot of cons from the plaid website. ok it was easy to access. Cons Plaid money transfer app is easy to be hacked and it was yesterday. i was trying to get a loan and it turns out to be 2 hacker that froze my bank account and over drawn my account. No one from support has contacted me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. cynthia R. Therapist Mental Health Care ### "Happy Plaid user " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 14, 2026 I have used plaid multiple times to help make payments and ensure they are safe payments. Plaid has made it easier when managing my loans and payments Pros I like plaid because it makes it much more easier and effective to ensure that my identity and banking is protected through the use of this service. It is really easy to transfer money from one account to another. Cons If I had to come up with something I least like I would same old online platforms experience lagging not just plaid. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Tazla R. Owner Arts and Crafts ### "Easy to use to connect my bank" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2026 Pros I like how secure my accounts feel when using plaid to connect my bank accounts to the site that is using plaid. It's very easy to use and it's me doing my payments with it quickly. Cons So far I haven't found anything that I dislike about plaid, I also have an added to contact any customer support. I think the most annoying part is trying to remember your actual bank information to use through plaid Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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