--- title: "Archipelia Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Archipelia Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/174403/Archipelia/" page_type: "product" language: "en" --- # Archipelia Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Archipelia ## What is Archipelia? Archipelia's a full web ERP (SaaS) that covers most of the CRM features needed to any businesses from 5 to 500 users. Our solution covers the following functions: calendar/reminder system, document storage, email marketing mobile access quotes/proposals, segmentation and task management. Cost and time effectiveness, traceability & reliability are the core assets of Archipelia. ## What is Archipelia used for? [Logistics](https://www.capterra.com/logistics-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Archipelia?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.archipelia.com/&name=Archipelia) ## Archipelia Overview Updated August 2026 AI summary Archipelia is a cloud-based solution for businesses of all sizes seeking to unify CRM, ERP, accounting, and supply chain operations within a single platform. It supports contact and lead management, sales pipeline tracking, inventory, order and warehouse management, reporting, and integrations with e-commerce and Microsoft Office tools, offering a wide deployment across multiple operating systems. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Archipelia 4.5 (4) VS. [4.2 (1,129)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.1 (2,019) Value For Money 4.5 (2) Value For Money 4.1 (1,610) Customer Service 4.8 (4) Customer Service 4.3 (1,712) ## Archipelia alternatives [NetSuite](https://www.capterra.com/p/135757/NetSuite/) [4.2 (2,063)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135757/NetSuite/) [Odoo](https://www.capterra.com/p/135618/Odoo/) [4.2 (1,324)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135618/Odoo/) Highest Rated [Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) [4.3 (344)](https://www.capterra.com/p/214667/SAP-Business-One/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/214667/SAP-Business-One/) ## FAQs about Archipelia Overview ### What company size and specific industries is Archipelia built for? Archipelia is designed for SMEs and mid-cap companies that want to manage all business processes in one tool. It is built for e-commerce, trading, and industrial businesses, making it a fit for organizations in those sectors that need ERP software suited to their size and operational scope. Features and Usability ### What are the key features of Archipelia? Archipelia includes inventory management, order management, warehouse management, and procurement management for supply chain operations. It also offers accounting, billing and invoicing, reporting and analytics, CRM, and eCommerce management, plus barcode scanning, EDI, shipping management, and manufacturing planning. Integrations ### Which third-party tools and platforms does Archipelia integrate with? Archipelia integrates with 4 third-party tools: Adobe Commerce, PrestaShop, Microsoft Excel, and Microsoft PowerPoint. These catalog integrations cover e-commerce and Microsoft Office workflows, giving Archipelia connectivity with widely used platforms for data handling, storefront management, and presentation files. Getting Started and Support ### What training and onboarding options does Archipelia offer? Archipelia provides in-person training, live online sessions, webinars, documentation, and videos. In-person and live online formats support guided instruction, webinars cover scheduled presentations, documentation offers written reference material, and videos provide recorded explanations for self-paced review. Getting Started and Support ### What customer support options does Archipelia offer? Archipelia provides email/help desk, a knowledge base, phone support, and chat. With no reviewer feedback on support topics available, user experience details such as response speed or helpfulness cannot be described here. The listed channels indicate multiple ways for users to seek product assistance. ## Features AI summary Based on 14,670 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Contact Management** (**44%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**43%**) - **Lead Management** (**44%**) Archipelia supports all three features that reviewers consider most important: **Contact Management**, **Sales Pipeline Management**, and **Lead Management**. Together, these capabilities help businesses keep customer records organized, track deals through each stage of the sales process, and manage new prospects more effectively, allowing teams to improve follow-up, maintain visibility into opportunities, and drive more consistent sales activity. 3PL Management Outsource and manage third party logistics Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accounting Integration Integrate with a third-party accounting system Accounts Payable Track money owed to a company's creditors/suppliers Accounts Receivable Track outstanding invoices and the money owed from clients Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Archipelia 104 features ### All Features - 3PL Management: Outsource and manage third party logistics - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Accounts Payable: Track money owed to a company's creditors/suppliers - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Billing: Setup and send recurring or automated bills - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - Business Intelligence: Technological processes and strategies used for collecting, managing, and analyzing organizational data - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Contact Management: Manage, organize, and store contact information - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Demand Forecasting: Forecast customer demand using historical insights and simulations - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - EDI: Transfer of data from one computer system to another - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - For Retail: For Retail Stores - Forecasting: Form predictions based on past and present data/trends - Fund Accounting: Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability) - General Ledger: Centralized accounting record which tracks all financial transactions - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) - Interaction Tracking: Track interaction history by documenting conversations for contacts - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Kitting: Group and package individual but related items as one package set - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mail Order: Facilitate the process of ordering and the mail delivery of products - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services - Production Management: Manage the end-to-end production process for manufacturing operations - Production Scheduling: Plan and schedule the use of production resources - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. - Quotes/Estimates: Generate quotes or estimates for customers - Receiving: Manage all receiving processes within a warehouse - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail Management: Manage sales in retail stores - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Returns Tracking: See what items have been returned - Sales & Operations Planning: Oversee various functions of the organization while balancing and optimizing supply and demand - Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Segmentation: Group leads or contacts based on their specific characteristics - Serial Number Tracking: Track and assign specific serial numbers to products - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Task Management: Create, manage and track all task activities and progression - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Traceability: Track and document the history, application, or location of an item or activity - Transportation Management: Organize and track the physical movement of goods from one location to another - Warehouse Management: Manage and track operations and inventory within warehouses - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (4) 4.3 Based on 4 reviews ## Pricing Value for money 4.5 (2) ### Starting price Free trial not available Value for money 4.5 (2) 4.5 Based on 2 reviews ## Integrations [ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (4) 4.8 Based on 4 reviews ## User reviews Overall rating 4.5 Based on 4 reviews Filter by rating 5(2) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SL Stephane L. Fondateur / Dirigeant Retail ### "Archipelia centralise les informations de l'entreprise et fait gagner du temps à mes collaborateurs." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 6, 2022 Pros Le système m'offre la possibilité de travailler mes différentes activités de ventes en B2B, B2C et web. Une équipe proche des ses clients et à leur écoute! Cons Une manque de souplesse sur certains modules. Alternatives considered [EBP Point de Vente Pro](https://www.capterra.com/p/253731/EBP-Point-of-Sale-Pro/) [Sage 100](https://www.capterra.com/p/227232/Sage-100cloud/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Jean Guy P. Gérant Mechanical or Industrial Engineering ### "L’ERP offre une solution complète pour la gestion d’une entreprise : stocks, appros, réceptions, etc" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2022 Pros La réactivité et le professionnalisme Cons Je pense qu’il serait judicieux, une fois par an de réunir l’ensemble des entreprises utilisatrices de l’ERP. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EB Edouard B. Président Food Production ### "Un véritable outil adapté (et adaptable) pour couvrir tous les process de l'entreprise" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 26, 2021 Archipelia fonctionne très bien et représente un véritable gain de temps pour les process achats/ventes/stockage/logistique/CRM le tout avec un traitement administratif et comptable très satisfaisant. Le traitement des opérations de fabrication est une vraie difficulté que nous avons par contre du mal à dépasser, ce qui pénalise l'utilisation la plus efficiente du logiciel. La prise en main par les utilisateurs est par ailleurs relativement facile avec à leur disposition un outil fiable et leur facilitant la vie. Pros Archipelia propose la grande facilité d'être utilisable/consultable à partir de n'importe quel device et ne nécessitant qu'un accès à Internet, ce qui lui procure une utilisation très souple. Par ailleurs, l'interface des menus reprend toujours la même logique d'architecture, ce qui rend son utilisation très intuitive et facile. La possibilité d'export des états sur Excel permet par ailleurs une exploitation et une analyse aisées des données. Cons L'intégration du logiciel dans nos activités de fabrication est une tâche très difficile pour laquelle nous avons eu un accompagnement assez "light". et sur lequel nous n'avons toujours pas réussi une implémentation complète. La mutualisation des progrès du logiciel grâce aux autres utilisateurs demandant des améliorations qui profitent à tous n'est par contre que trop peu souvent une réalité. Enfin, le logiciel représente un budget non négligeable sur un compte d'exploitation mais c'est un mal nécessaire pour traiter toutes les informations de l'entreprise. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VL Vianney L. Dirigeant Information Technology and Services ### "Archipelia is the right sofware tool to develop the business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2020 Archipelia is user friendly and easy to use ERP very adapted to small and medium companies. At the beginning, It is necessary to be in a projet mindset and follow a complete training. On this topic, the editor Archiplelia is very serious and propose a high level of support to its customers. Pros Archipelia is the Sofware as a Service ERP to drive the day to day business. But moreover its ability to be connected with other sofware tools allows to widen the features and follow the development of the business. Like an Archipelago of complementary applications : Business Intelligence, Electronic Data Interchange, Transport Management, Artificial Intelligence.... Cons Financial Management module works good but could improved by an integrated Cash Management module. Alternatives considered [Divalto](https://www.capterra.com/p/177191/Divalto/) [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Reasons for choosing Archipelia Features and support of the Editor Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.