A customer datebase tool for maintaining customer account information and billing information.
Jun 18, 2018
Used the software for: 2+ years
Ease of Use
Features & Functionality
Value for Money
Likelihood to Recommend:Not LikelyExtremely Likely
Pros: Information is listed on the screen in an efficient manor so users can view information quickly and clearly. The website end is also easy to use as well for both company and account holders.
Cons: The software allows only a limited time to store information, usually the past six months. Customers needing more information past this time have to request it in writing/email and have to wait for such information.
Overall: Easy access to customer personal information, billing history, and toll usage history. Given on how much information is displayed on the screen at a time, it is easy to use.