--- title: "eZee Frontdesk Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about eZee Frontdesk Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more." source_url: "https://www.capterra.com/p/174449/eZee-Frontdesk/" page_type: "product" language: "en" --- # eZee Frontdesk Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) eZee Frontdesk ## What is eZee Frontdesk? Yanolja Cloud Solution’s On-Premise PMS is a comprehensive hotel management system designed to streamline and automate core property operations while maintaining full control within the hotel’s infrastructure. Built for reliability and performance, the system helps manage front desk operations, reservations, billing, housekeeping, and reporting from one centralized platform. The solution enables hotel teams to handle guest check-ins and check-outs efficiently, track room availability, manage guest profiles, and oversee daily operational tasks with ease. Integrated reporting tools provide valuable insights into occupancy, revenue, and operational performance, helping hoteliers make informed decisions. Designed for flexibility, the On-Premise PMS supports a wide range of accommodation types, including hotels, resorts, and boutique properties. With seamless integration capabilities and powerful operational tools, it helps hotels improve efficiency, enhance guest experience. ## What is eZee Frontdesk used for? [Motel](https://www.capterra.com/motel-software/)[Channel Management](https://www.capterra.com/channel-management-software/)[Hostel Management](https://www.capterra.com/hostel-management-software/) Top alternative Featured Overall rating Based on 184 user reviews Reviews sentiment Positive 90% Neutral 7% Negative 3% Starting price ₹1150 One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eZee Frontdesk?[Manage this product listing](https://www.g2.com/products/ezee-frontdesk-hotel-pms/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eZee Frontdesk 4.5 (184) VS. [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting Price ₹1150 One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (184) Ease Of Use 4.5 (217) Value For Money 4.4 (126) Value For Money 4.6 (180) Customer Service 4.6 (182) Customer Service 4.8 (208) ## eZee Frontdesk alternatives [4.3 (349)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) [4.1 (236)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144307/Little-Hotelier/) [Newbook](https://www.capterra.com/p/144942/NewBook/) [4.5 (46)](https://www.capterra.com/p/144942/NewBook/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144942/NewBook/) Highest Rated [Sirvoy](https://www.capterra.com/p/103570/Sirvoy-Booking-System/) [4.7 (301)](https://www.capterra.com/p/103570/Sirvoy-Booking-System/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/103570/Sirvoy-Booking-System/) ## FAQs about eZee Frontdesk Overview ### What problems does eZee Frontdesk solve? eZee Frontdesk solves slow check-ins, disconnected reservations, manual inventory control, and poor visibility into hotel operations by centralizing front desk, POS, channel manager, booking, and reporting workflows. Front office staff, hotel managers, finance teams, and multi-property operators benefit from faster training, cleaner handoffs, and quicker issue resolution. Answer based on 138 reviews Overview ### Which roles and teams benefit most from eZee Frontdesk? eZee Frontdesk benefits hotel owners, general managers, and directors who need visibility into reservations, occupancy, and daily operations. Front office and guest relations teams use it to manage check-ins, room assignments, and service requests, while IT managers and accountants support system administration, reporting, billing, and operational accuracy. Answer based on 155 reviews Overview ### What company size and specific industries is eZee Frontdesk built for? eZee Frontdesk is designed for accommodations with 5 to 1000 rooms, including hotels, motels, B&Bs, resorts, and multi-property businesses. It fits small hospitality properties as well as larger operations that need flexible, modular pricing and a property management system suited to lodging businesses. Features and Usability ### What are the key features of eZee Frontdesk? eZee Frontdesk includes core hotel management features like front desk management, reservations management, billing and invoicing, reporting and analytics, and user management. Differentiating capabilities include channel management with GDS/OTA integration, point of sale (POS), inventory management, and multi-property support for handling daily operations across properties. Answer based on 103 reviews Getting Started and Support ### How easy is it to onboard and train a team on eZee Frontdesk? eZee Frontdesk is generally easy to onboard for front-desk staff, with many reviewers saying new hires learn the basics quickly and need only light training. It offers in-person training, live online sessions, webinars, documentation, and videos. Admins and teams handling integrations, reporting, or licensing may need more guided setup and follow-up support. Answer based on 25 reviews Getting Started and Support ### What customer support options does eZee Frontdesk offer, and how do users rate the experience? eZee Frontdesk offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as fast, patient, and easy to reach, especially through live chat. Some report slower follow-up on complex issues, inconsistent agent expertise, and occasional language or time-zone delays. Answer based on 103 reviews Features and Usability ### How well does eZee Frontdesk handle front desk operations? eZee Frontdesk handles daily front desk work well with an easy layout, clear stay views, and useful booking tools. Hotel teams often like the onboarding, live support, and accounting integration, though new staff may need training time and some properties mention occasional slowness, room blocking issues, or limits around database access. Answer based on 26 reviews Features and Usability ### How good is eZee Frontdesk for hotel reporting? eZee Frontdesk offers a wide range of hotel reports for daily operations, audits, taxes, sales, and management visibility. Many hotel teams find reporting helpful and easy to access, but some users find report names confusing, customization limited, and certain detailed, printable, or shift-close reports harder to produce than expected. Answer based on 24 reviews Features and Usability ### What features does eZee Frontdesk offer for hotels? eZee Frontdesk offers a broad feature set for hotel operations, including reservations, group bookings, POS connections, inventory, channel management, and configurable workflows. Small properties and growing hotel groups often like the flexibility and range, though some modules need improvement and certain options can be harder to find or set up at first. Answer based on 23 reviews ## Features AI summary Based on 2,081 Hospitality Property Management reviews Capterra data shows that buyers of hospitality property management software rank the following features as their top priorities: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**58%**) eZee Frontdesk supports all three of the features reviewers value most: **Reservations Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help properties manage bookings accurately, keep room availability up to date, and accept reservations through online channels, allowing teams to improve daily operations and deliver a smoother guest booking experience. Online Booking 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Front Desk Management 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests Rate Management 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage Guest Experience Management 4.3 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Capture guest experience at a granular level and utilize data to deliver tailored services Reservations Management 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event CRM 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system eZee Frontdesk 55 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Bed Management: The allocation and provision of beds - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Extended Stay: Long term accommodation for guests - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Hostel/Dorm Managers: Designed for dorm/hostel managers - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Communications: Communicate with guests directly within the system - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price Optimization: Track factors that affect pricing and adjust prices accordingly to increase sales - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Rate Management: Track/optimize rates in relation to usage - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Reviews Management: Track and monitor reviews of products or services - Room Availability Schedule: A calendar that shows when rooms are occupied and available - Single Property: One location - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.4 (133) 4.4 Based on 133 reviews ## Pricing Value for money 4.4 (126) Free Trial Free Version Basic ₹1,150 One Time Value for money 4.4 (126) 4.4 Based on 126 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (182) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (182) 4.6 Based on 182 reviews ## User reviews Overall rating 4.5 Based on 184 reviews Filter by rating 5(112) 4(54) 3(13) 2(3) 1(2) Mentioned topic Sorted by most recent SK Sidath K. Manganin director Hospitality ### "Property management solution that is simple but extremely effective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2023 Overall, we are really happy with software. Pros It is very easy to have the system configured. It could be configured in a few days. On onboarding process is very easy. Documents such as confirmation letters, registration forms, and invoices could be generated by using the system. The prices are very reasonable. Payments could be made online. They do have a 24-hour support team. Cons Multi currency option has to improved further. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Ahmed A. CEO Computer Software ### "Ezee front desk review " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 November 25, 2022 Very good Pros The software have a good interface, intuitive and easy to use but the setting menu is not really that simple. Cons Some Asian OTA aren’t supported . Setting the booking calendar should be easier. Reasons for choosing eZee Frontdesk I’m using the both softwares Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 2, 2022 Hi Ahmed, Thanks for the valuable feedback. Your suggestions are very crucial to us and we would surely work upon them. I request you to write us on support@ezeetechnosys.com Our team will help you with the OTA issue. Regards, Team eZee SK Sidath K. Manganin director Hospitality ### "User friendly property management system for Hotels/ Motels / Hostels and Villas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 11, 2022 Pros The system has almost all the functionalities. It is easy to get used to the system. Cons it should have multi-currency functions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 2, 2022 Hi Sidath, Thank you so much for this amazing feedback. It is an absolute delight to serve customers like you. We will surely consider your suggestion in future updates. Regards, Team eZee JN Joshua N. IT MANAGER Hospitality ### "Great Experience so far" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2019 great Pros Meets all the property needs so far and its working thanks to the prompt support every time I hitch Cons nothing so far i am ok with everything beside the amc price every year Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 7, 2019 Hi Joshua, Thank you for your review. We're glad to see that our solutions are meeting your expectations and requirements. The AMC price we charge is as per the industry standards and a requirement to continue providing you 24x7 support as well as keeping you updated with latest technology. If you have any other concerns, please write to us at support@ezeetechnosys.com. Regards, Team eZee. EH Eka H. Admin Hospitality ### "best customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 24, 2019 Helpful customer support, especially executive. Pros great customer support, fast service via remote Cons version 6 seems easier to use than vers 7 and vers 6 wont be supported next year Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 7, 2019 Hi Eka, Thank you for your feedback. We're working hard to make your experience better with eZee FrontDesk 7.0. And we're sure you'll be able to see the difference in some time. Keep sharing your feedback and suggestions at support@ezeetechnosys.com. Regards, Team eZee. BS Borami S. Hotel Manager Hospitality ### "Training from Ezee HQ " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 27, 2019 Pros I have used this software for 3month and it is easy to learn and see overview the hotel operations efficiently. Ezee also provides necessary reports for user and also 24/7 live support is very helpful. The Hotel had a training from CSR, he provided us lots of useful information and support and was very patient all the time for any questions. Cons Written Training materials (Manual) are not provided for users and it also doesn't provide payment function through Ezee. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 8, 2019 Hi Borami, Thank you for your review. We appreciate your kind words. Allow us to mention that we do provide user manuals for eZee FrontDesk in its installation folder itself. Payment can also be processed through eZee FrontDesk via integrated payment gateways. We request you to check once, or contact your dedicated account manager to assist you with it. Regards, Team eZee. BA Bashar A. IT Manager Hospitality ### "Ezee is easy" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2019 great interface, easy to learn and use. Pros The simplicity of the software that make others looks complicated. Cons The transactions and finance movements in the systems which feels complicated in some ways Reasons for choosing eZee Frontdesk very acceptable price, the support team is very helpful after some other members recommended ezee to use for our new project. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 8, 2019 Hi Bashar, Thank you so much for your feedback and kind words. We're constantly working on improving your experience with our solutions. In the meantime, we also suggest you to take a detailed product training to remove any confusion if you have. In case of any other concerns, please write to us at support@ezeetechnosys.com. Regards, Team eZee. AA Ayichluhim A. General Manager Hospitality ### "Ezee @ GPH" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2019 Over eZee is a very good system as it more than meets the expectations and requirements of hotels of any size. There is always room for improvement. Pros Very feature rich and easy to use. Software is constantly being updated. Good 24/7 Online Support. Complete Integrated Hotel Software. Cons F&B Software eZee Burrp POS has no automated stop sell(freeze Item) when item is out of stock. Cannot make one booking for accommodation and Banquet event(It is very common booking in our region). We need consolidated invoice for Accommodation and Banquet for groups. Invoice templates are too long especially for group booking. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 4, 2019 Hi Ayichluhim, Thank you for the detailed feedback and rating us. Our software are made keeping in mind the requirements of general hotels with banquets and all-round services. Hence, you will experience a standard level of features in the software. However, we will surely see how we can improve your experience by trying to accommodate your requirements in the best way possible. Keep writing your suggestions to us at support@ezeetechnosys.com. Regards, Team eZee. ST Stanley T. Director Hospitality ### " eZee Frontdesk\_Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 22, 2019 Helpful Pros Centralized all of our OTA bookings and details Cons Sometimes some server downtime or stuttering of performance Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 6, 2019 Hi Stanley, Thank you for taking out time to share your feedback. We're glad to know that eZee FrontDesk is centralizing your tasks. We're constantly working on improving our product performance to enhance your experience. Please get in touch with our 24x7 support team in case you're stuck anywhere. Regards, Team eZee. WM Waleed M. Revenue manager Hospitality ### "Live support team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2019 Pros channel Manager. thanks for your help today , specially \[SENSITIVE CONTENT HIDDEN\] Cons for any problem we found support from your team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 21, 2019 Hi Waleed, Thank you for rating us. We're at your service 24x7 to make your experience better. Keep spreading the word around. Regards, Team eZee. [View all Reviews](https://www.capterra.com/p/174449/eZee-Frontdesk/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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