# Page 7 | eZee Frontdesk Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is eZee Frontdesk the right Hospitality Property Management solution for you? Explore 184 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/174449/eZee-Frontdesk/reviews

---

eZee Frontdesk

4.5 (184)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 15th, 2026

# Page 7 - Reviews of eZee Frontdesk

## Showing most helpful reviews

Showing 151-175 of 184 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LD

Luis D.  
Director  
  
Used the software for:

### "A great software for a Hotel"

February 2, 2016

5.0

A real good hotel software.Ease of operation and also can easily be picked up by new personnel. We would definitely recommend the same.

Review Source

Response from Yanolja Cloud Solution

February 2, 2016

Dear Luis, Thank you for your compliment and we glad that we are able to fulfill your requirements. It is truly our pleasure to serve you, if you ever need any assistance please don't hesitate to contact us. Regards Team eZee

JKB

Jim Kumar B.  
  
  
Used the software for:

### "Quick resolve"

April 7, 2017

5.0

Very good customer service. Very prompt response from customer service agent. Really very satisfied . Hope to get the same quality of service in future. Thank you

Review Source

Response from Yanolja Cloud Solution

April 17, 2017

We are happy to serve you with the best services and solutions always. If you want to consult anything we are here for you Jim. Thanks for the wonderful feedback. :) Regards, Team eZee!

AM

Arturo M.  
  
  
Used the software for:

### "PMS training "

November 8, 2016

4.0

Overall the PMS system seems to be easy to manage after working with OPERA. The only thing will be practicing to become experts get used to the interface and futures

Review Source

Response from Yanolja Cloud Solution

December 17, 2016

Hello Arturo, We are glad that your training went very well. Indeed, practice makes a man perfect. If you need our help at any point, we are always available. :) Regards, Team eZee!

PA

Pradeep A.  
Manager  
Hospitality  
Used the software for: 2+ years

### "Ease to use and thanks to Rupal"

May 29, 2018

5.0

Pros

Very straightforward. flexible with all my needs. Simple interface. 2 way connection with most OTAs. Plenty of features to choose from.

Cons

No comment. All works perfectly in my personal experience. outstanding service by the team. Thnaks again guys.

Review Source

gB

gopal B.  
lodge  
  
Used the software for:

### "Best Hotel managment software in India"

March 5, 2016

5.0

I tryed many Hotel software, but Ezee frontdesh is the best easy and frindly to use.

Review Source

Response from Yanolja Cloud Solution

March 8, 2016

Hi Gopal , we are glad to know that you found our product reliable and user-friendly. We hope that your requirements are fulfilled with it and you gain the maximum benefits from it. Serving you with more services shall be a pleasure for us. Regards, Team eZee

CC

Cindy C.  
  
  
Used the software for:

### "Awesome support staff all the time!"

March 13, 2017

3.0

Your team has been consistent in providing assistance to us at Verjandel Hotel and they had been patient and friendly too! Thanks to customer service agent for always having an answer to all our questions!

Review Source

Response from Yanolja Cloud Solution

June 4, 2018

Hi Cindy, thank you for praising our support team. We promise to continue such efforts in helping you whenever you need us. Regards, Team eZee

KP

Koushik P.  
Owner  
  
Used the software for:

### "Great Timely Support"

September 19, 2015

5.0

For eZee i need to give them 5 Star and not less than that, the support people are well trained and handled the situation so fast. Got the support for eZee Tally connectivity issue which is resolved less than 10 min.

Review Source

Response from Yanolja Cloud Solution

September 10, 2020

Hi, Thank you so much for such a great feedback. We promise you to keep imparting our best services. Regards, Team eZee

AS

Afrozhusain S.  
  
  
Used the software for:

### "\*\*\*\*Good\*\*\*\*"

September 22, 2016

4.0

We are using this software for the last 6 years, and its really good software, easy to use & user friendly, and yes the better customer support.

Review Source

Response from Yanolja Cloud Solution

September 26, 2016

Dear Afrozhusain, We take utmost care in keeping your comfort as our priority and we will keep doing that in future as well. Thank you so much for writing to us. Regards, Team eZee

B.

Bhawani ..  
Manager  
  
Used the software for:

### "Really appreciable"

September 18, 2015

5.0

I had a talk with the executive regarding the registration and installation of the software at our new property. Within no time he send me the link for the registration and helped in every possible way. Thank you for your service.

Review Source

Response from Yanolja Cloud Solution

October 5, 2020

Hi, Thank you so much for your feedback. Keep spreading the word around :) Regards, Team eZee

AT

Andre T.  
Director  
  
Used the software for:

### "Good Job Ezee Technosys"

April 21, 2015

5.0

have been using ezee products for 5 years and i love using them. It has grown alot over the years and i cant wait to see what you guys do next. The hospitality world is filled with possibilities. Hope you guys continue to do well.

Review Source

Response from Yanolja Cloud Solution

September 10, 2020

Hi, Thank you so much for your feedback.Keep spreading the word around :) Regards, Team eZee.

tH

tammy H.  
  
  
Used the software for:

### "helpful an fast work"

March 17, 2017

3.0

it was easy working with customer support today he saved my time not like before did his work faster an was helpful

Review Source

Response from Yanolja Cloud Solution

June 4, 2018

Hi Tammy, we're glad that eZee FrontDesk has made your work faster and is helping you in managing your hotel. We assure you to continue imparting the best services to you further. Regards, Team eZee

PK

Prakash K.  
IT Manager  
  
Used the software for:

### "Very good and easy to use "

April 5, 2016

5.0

Smooth running software and easy to use and customization possibility as per human thinking

Review Source

Response from Yanolja Cloud Solution

April 6, 2016

Hi Prakash, It feels so great to see such reviews from our clients, just makes the sun shine a little brighter for us. You continue benefiting from our service and we will continue having your back. Regards. Team eZee

SC

Seeromani C.  
  
  
Used the software for:

### "easy to work in this software"

August 19, 2015

4.0

User friendly, easy to operate, but requires more customisation to be done so that required information can be received easily and as per requirement. Online support provided is excellent

Review Source

Response from Yanolja Cloud Solution

September 10, 2020

Hi, Thank you so much for your review. We promise you to keep imparting our best services. Regards, Team eZee

HS

Hamdhan S.  
  
  
Used the software for:

### "great service "

January 30, 2017

5.0

sins my 5 years working u guys this is so far the best live support services i got thanks keep it up u guys

Review Source

Response from Yanolja Cloud Solution

February 8, 2017

Hello Hamdam Shareef, We are happy to know that you really liked our services. Would you like to review us for the products too? We would like to hear more from you. Many thanks. Team eZee!

GO

Gordon O.  
  
  
Used the software for:

### "Runs Perfectly on Windows Server 2012 Platform"

February 7, 2017

5.0

Support team know what they are doing. ( Irfan,Ramiz etc).This Product is userfriendly,light and has all relevant and important pms fertures.

Review Source

Response from Yanolja Cloud Solution

February 8, 2017

Hi Gordon, When this review was shared with Mr. Irfan and Mr. Ramiz, they felt encouraged. Thank you for appreciating our team mates. Regards, Team eZee!

SK

Supaporn K.  
Front Office Manager  
  
Used the software for:

### "Yes."

May 31, 2016

4.0

Ms. Heena, she very helpful. The software is very easy to use it.

Review Source

Response from Yanolja Cloud Solution

May 31, 2016

Hi Supaporn, We conveyed your positive evaluation to Heena and she was overjoyed. Our software is created to make our client¿s work more productive and effortless. Thank you for your feedback. Keep writing to us! Regards, Team eZee

MM

Mohammad M.  
  
  
Used the software for:

### "Was amazing training we learn alot"

February 10, 2017

5.0

it was good delivery, nice pace on explaining each module as well and the most very effective way on make us understand the ezee program.

Review Source

Response from Yanolja Cloud Solution

February 11, 2017

Hello Mohammad, Thanks for reviewing us. Nice to hear that you are satisfied with the training. Make the best use of all of the modules. Regards, Team eZee!

KZ

Khin Z.  
Chief Project Officer  
  
Used the software for:

### "eZee Frontdesk"

January 26, 2015

4.0

As a over all is fine and for the Myanmar, some of place are diffocult to internet access and its effect to support.

Review Source

Response from Yanolja Cloud Solution

October 5, 2020

Hi, Thank you for kind words. We request you to please send your suggestions at: support@ezeetechnosys.com. Our team will surely look into the matter. Regards, Team eZee

AE

Aloysius E.  
  
  
Used the software for:

### "Simple and usefull"

March 14, 2016

4.0

Easy to learn, simple, has many usefull features

Review Source

Response from Yanolja Cloud Solution

March 14, 2016

Hello Aloysius, We are happy to know that the product has simplified your tasks with the features it provides. Thank you so much for sharing your thoughts on it in this review. We hope you gain the maximum benefits of it. Regards, Team eZee

RO

Rasheed O.  
  
  
Used the software for:

### "Good Support"

February 27, 2017

4.0

Good customer support from rep keep it up Brother Thank you so much really appreciate the effort of Ezee team the like of

Review Source

Response from Yanolja Cloud Solution

March 2, 2017

Hey Rasheed, Happy to serve you with the best solution we had. Keep growing and benefiting from our services. Wishes from Mr. Sumit and Mr. Arqam. Regards, Team eZee!

RW

Richurd W.  
  
  
Used the software for:

### "Excellent software. Fast and efficient support staff."

September 29, 2016

5.0

Glad to have purchase this software. It serves our organisation purpose perfectly. Easy setting up and user friendly.

Review Source

Response from Yanolja Cloud Solution

October 3, 2016

Hey Richurd, It is satisfying to know that our software serves the need of your organisation efficiently. Thank you for the great review. Regards, Team eZee!

MT

Munyee T.  
  
  
Used the software for:

### "Fast Response"

February 20, 2017

2.0

Your staff responded to our enquiry in a polite manner and most importantly fast in solving the matter

Review Source

Response from Yanolja Cloud Solution

June 4, 2018

Hello Munyee, Thank you for praising our support team in your feedback. We're sure that your experience with our services and product will get better each day. Regards, Team eZee

DM

Delmi M.  
  
  
Used the software for:

### "Amazing Customer support working 24X7"

April 26, 2017

5.0

Our rep was amazing , I got all my questions answered and he was great in assisting me. Wonderful customer service couldn't be better.

Review Source

Response from Yanolja Cloud Solution

April 27, 2017

Hi Delmi, Mr. Govind was delighted by your feedback. Thanks for sharing your experience with our customer service. Cheers, Team eZee

ML

Matthew L.  
General Assistant  
  
Used the software for:

### "Nice, pleasant and efficient help from Ezee support."

September 22, 2015

4.0

Nice, pleasant and efficient help from Ezee support. Ishan helped us with the problem registering eZee frontdesk very well.

Review Source

Response from Yanolja Cloud Solution

September 10, 2020

Hi, Thank you so much for taking out time to give us a feedback. We promise you to keep imparting our best services. Regards, Team eZee

OA

Olubukola A.  
  
  
Used the software for:

### "Great and quality support"

March 30, 2017

5.0

Great, calm and experienced support professional, followed through all my request to get it done. Calm

Review Source

Response from Yanolja Cloud Solution

March 31, 2017

Hello Olubukola, Good to hear that all your queries are resolved and yes, thanks for appreciating our support team. :) Regards, Team eZee!

Similar Products

Featured