# Median CoBrowse Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Median CoBrowse Software - reviews, pricing plans, popular comparisons to other Remote Support products and more. Source: https://www.capterra.com/p/174467/Median-CoBrowse --- # Median CoBrowse Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Median CoBrowse ## What is Median CoBrowse? Median offers a type of screen share application known as cobrowsing. Cobrowsing is when 2 or more people join the same browser session. Much like screen share, but without the need for downloads, installs or invites. With Median you can screen share with anyone on your site with just 1 click. ## What is Median CoBrowse used for? [Remote Support](https://www.capterra.com/remote-support-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Median CoBrowse?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://hellomedian.com&name=Median CoBrowse) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Median CoBrowse 1.0 (1) VS. [4.7 (1,446)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting Price $50 Per User, Per Month Starting Price $480 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.7 (11,612) Value For Money 2.0 (1) Value For Money 4.7 (8,213) Customer Service 1.0 (1) Customer Service 4.6 (7,505) ## Median CoBrowse alternatives Highest Rated [4.7 (24,147)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting price $29.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (1,898)](https://www.capterra.com/p/147830/ScreenConnect/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (449)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about Median CoBrowse Overview ### What company size and specific industries is Median CoBrowse built for? Median CoBrowse is designed for customer support teams across small businesses, mid-market companies, and enterprise organizations. It fits support-focused operations in any industry that needs live co-browsing to help agents guide customers through websites, forms, and online tasks during service interactions. Features and Usability ### What are the key features of Median CoBrowse? Median CoBrowse offers session recording, activity tracking, and remote access/control for guided support sessions. Its collaboration features include live chat, real-time chat, screen sharing, two-way audio and video, and video conferencing. It also includes customizable branding, single sign on, SSL security, API access, and third-party integrations. Integrations ### Which third-party tools and platforms does Median CoBrowse integrate with? Median CoBrowse integrates with 15 third-party tools, including customer support and chat platforms such as Intercom, Drift, LiveChat, Olark, Chatra, SnapEngage, Slaask, ZenDesk Chat, and tawk.to, plus website and commerce platforms like Shopify, BigCommerce, Webflow, Weebly, Wix, and WordPress. Getting Started and Support ### What training and onboarding options does Median CoBrowse offer? Median CoBrowse provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided instruction, while documentation and videos offer self-paced reference material for learning product features and setup steps. Getting Started and Support ### What customer support options does Median CoBrowse offer? Median CoBrowse provides email/help desk, FAQ/forum, and chat support. With no reviewer feedback on support topics available, no user experience patterns such as response speed, helpfulness, or common frustrations can be stated. The listed channels are the only support options shown in the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Screen Sharing 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Digitally share screen view with others Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Customizable Branding Add customized logos and colors to align with company branding Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Median CoBrowse 15 features Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Provides a channel for team members to share AI models, media files, communicate, and work together Add customized logos and colors to align with company branding Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Engage in direct, instant messaging with customers, users, etc. Access work applications remotely, for when working away from the office and/or traveling Digitally share screen view with others Record active support and chat sessions for auditing and training Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Presenter can see and hear participants and vice versa Connect with meeting participants remotely over video Supports various video file formats Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Value for money 2.0 (1) Free Trial Basic $50.00 Per User,Per Month Value for money 2.0 (1) 2.0 Based on 1 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Weebly](https://www.capterra.com/p/246168/Weebly/)[ LiveChat](https://www.capterra.com/p/62194/LiveChat/)[ Intercom](https://www.capterra.com/p/134347/Intercom/)[ Olark](https://www.capterra.com/p/125957/Olark/)[ Chatra](https://www.capterra.com/p/144752/Chatra/) ## Support, customer service and training options Customer Service 1.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.0 (1) 1.0 Based on 1 reviews ## User reviews Overall rating 1.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent MM Mark M. CEO Pharmaceuticals ### "Very Poor Customer Service" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 25, 2025 Pros When the system works it is user friendly. When it doesn't work it is a nightmare trying to contact anyone. Cons When it doesn't work, it is impossible to get hold of someone or get them to reply via email. I tried several different ways to contact them, yet no response. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.