--- title: "Median CoBrowse Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Median CoBrowse Software - reviews, pricing plans, popular comparisons to other Remote Support products and more." source_url: "https://www.capterra.com/p/174467/Median-CoBrowse/" page_type: "product" language: "en" --- # Median CoBrowse Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Median CoBrowse ## What is Median CoBrowse? Median offers a type of screen share application known as cobrowsing. Cobrowsing is when 2 or more people join the same browser session. Much like screen share, but without the need for downloads, installs or invites. With Median you can screen share with anyone on your site with just 1 click. ## What is Median CoBrowse used for? [Remote Support](https://www.capterra.com/remote-support-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Median CoBrowse?[Manage this product listing](https://www.g2.com/products/cobrowse/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Median CoBrowse 1.0 (1) VS. [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting Price $50 Per User, Per Month Starting Price $29.5 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.7 (11,624) Value For Money 2.0 (1) Value For Money 4.8 (8,222) Customer Service 1.0 (1) Customer Service 4.6 (7,515) ## Median CoBrowse alternatives [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [4.6 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting price $24.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194565/TeamViewer/) Highest Rated [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) [4.7 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting price $480.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/112011/Zoho-Assist/) ## FAQs about Median CoBrowse Overview ### What company size and specific industries is Median CoBrowse built for? Median CoBrowse is designed for customer support teams across small businesses, mid-market companies, and enterprise organizations that need live co-browsing help for customers. It fits service-driven industries where agents guide users through websites or apps during support interactions. Features and Usability ### What are the key features of Median CoBrowse? Median CoBrowse offers session recording, live chat, real-time chat, screen sharing, and remote access/control for guided support sessions. It also includes two-way audio and video, video conferencing, collaboration tools, customizable branding, activity tracking, SSL security, single sign-on, API access, and third-party integrations. Integrations ### Which third-party tools and platforms does Median CoBrowse integrate with? Median CoBrowse connects natively to BigCommerce, Shopify, Webflow, Weebly, Wix, and WordPress for website and ecommerce support, plus Chatra, Drift, Intercom, LiveChat, Olark, Slaask, and tawk.to for live chat and customer messaging. It integrates with 13 third-party platforms in total. Getting Started and Support ### What training and onboarding options does Median CoBrowse offer? Median CoBrowse provides in person training, live online sessions, documentation, and videos. In person and live online formats support guided instruction, while documentation and videos give teams written and visual reference materials for learning product features and setup steps. Getting Started and Support ### What customer support options does Median CoBrowse offer? Median CoBrowse provides email/help desk support, FAQ/forum resources, and chat. These channels give users direct help and self-service guidance for common questions. No reviewer feedback about support quality, response times, or helpfulness is available in the catalog data. ## Features AI summary Based on 6,446 Remote Support reviews Capterra reviewers highlight these as the features buyers care about most when choosing remote support software: - **Remote Access/Control** (**61%** of reviewers rated this feature as critical) - **Access Controls/Permissions** (**44%**) - **Unattended Access** (**50%**) Median CoBrowse supports **Remote Access/Control**, giving teams a direct way to view and work through customer issues in real time. However, it does not include **Access Controls/Permissions** or **Unattended Access**. Instead, it offers **Screen Sharing** (**46%**), which still gives support staff a practical way to guide users visually during live sessions. Together, these capabilities help businesses resolve issues faster, improve support interactions, and give teams a clearer view of customer problems as they happen. Screen Sharing 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Digitally share screen view with others Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Customizable Branding Add customized logos and colors to align with company branding Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Median CoBrowse 15 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Customizable Branding: Add customized logos and colors to align with company branding - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Screen Sharing: Digitally share screen view with others - Session Recording: Record active support and chat sessions for auditing and training - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Video Conferencing: Connect with meeting participants remotely over video - Video Support: Supports various video file formats --- Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Value for money 2.0 (1) Free Trial Basic $50.00 Per User,Per Month Value for money 2.0 (1) 2.0 Based on 1 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Weebly](https://www.capterra.com/p/246168/Weebly/)[ LiveChat](https://www.capterra.com/p/62194/LiveChat/)[ Olark](https://www.capterra.com/p/125957/Olark/)[ Chatra](https://www.capterra.com/p/144752/Chatra/)[ tawk.to](https://www.capterra.com/p/167792/tawk-to/) ## Support, customer service and training options Customer Service 1.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.0 (1) 1.0 Based on 1 reviews ## User reviews Overall rating 1.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent MM Mark M. CEO Pharmaceuticals ### "Very Poor Customer Service" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 25, 2025 Pros When the system works it is user friendly. When it doesn't work it is a nightmare trying to contact anyone. Cons When it doesn't work, it is impossible to get hold of someone or get them to reply via email. I tried several different ways to contact them, yet no response. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.