Comodo Group

Comodo ONE


4.5 / 5
9 reviews


Average Ratings

9 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Comodo Group
  • www.comodo.com
  • Founded 1999
  • United States

About Comodo ONE

Vulnerability scanning and patch management, including system updates, for Linux and Windows based programs.


104465

Comodo ONE Features

  • Automatic Scans
  • Custom Patches
  • Multi-Patch Deployments
  • Network Wide Management
  • Remote Protection
  • Scheduled Deployment
  • Subscription Services
  • Vulnerability Scanning

Comodo ONE Reviews Recently Reviewed!


Has a few quirks that need to be worked on but great software

Jul 25, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The fact that the base software is free and allows remote access, resource monitoring, patch management, silent software installs, monitoring and management of not only computers and servers but android and iOS operating systems is amazing.

Remoting into systems you have in your device list is incredibly easy and even supports multiple monitor setups. You can create templates per device type, separate different groups of machines into their own "Companies" to keep different customers grouped together so organization is pretty top notch.

The remote system installation is so quick and simple that even the most computer illiterate people should have zero problem installing it themselves.

Even in the free software you can brand everything to match your company so that it suits your needs.

Cons: Initial setup is confusing. Some of the categories and options are worded strangely to where you at first glance have to guess or navigate around until you can find what you're looking for.

There have been a quite a few times where I have tried to remotely remove software from machines and for majority of the machines given the uninstall command it works, however there are several left with software that was suppose to be removed. A notification that actually verifies if what you told the software to do succeeded or not would be great but most of the time, once a command is issued it only tells you the command was issued successfully, not that the command actually did what it was suppose to which ends up causing more time to be spent trying to diagnose why the software wasn't removed.

Many of our machines slowed down to unusable levels as the add-ons for real-time monitoring constantly were eating up over 50% of some of our machines system resources. For approximately 5 machines the software worked great but these machines each had over 16gb of ram, solid state drives, and i7 processors. The machines we had issues with ranged from i3 processors to i5 processors with 4-8gb of ram and windows 7/10.

Customer service is nice enough but I feel they don't do more than they are required to do assist customers. I was told to contact different departments 4 times back and forth to cancel the subscription for the add ons and they still haven't been cancelled after 3 weeks.

Overall: From just the free software with no add-ons I am able to monitor and take care of company computers in house and remotely from my desk. When it works as it is suppose to, installing software for employees remotely without needing to walk them through it saves a ton of time. Being able to remote into an employees computer to see what problems they are experiencing instead of relying on screenshots and descriptions is extremely helpful as well.

Great RMM for small businesses

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is great for managing remote computers and getting updates on installed software. Comodo ONE does an extremely impressive job of constantly adding updates, the recent update that allows software installs has been so helpful for pushing basic software to and end user.

Cons: More reporting would be better, if a task is ran sometimes its hard to tell what process it is in because there is very little logs to read through.

Pretty sweet console management software.

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Most of the features that we needed for our company were free and easy to learn and get used to.

Have a decent amount of guide and FAQs to learn how to use the features.

Cons: If you want to get actual customer service support from them, buying a premium plan can be fairly expensive. However for the quality of this product and the quality of their customer service, if you can afford to pay the price, you should get it.

An innovative solution for IT operations

May 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - It's completely free

- It's an all in one IT solution

- You can customize the way your infrastructure is set up

- Dispatch custom procedures to x amount of devices

- Comodo is constantly taking feedback from users and adding features as requested

- A true bang for your buck

- Helpful forums

Cons: - Not too many features since fairly new product

- Sometimes buggy/slow

- If pro version is needed, fairly pricy

Overall: This software has helped our IT infrastructure greatly by allowing us to push instant updates to all of our devices

I use Comodo One for remote tech support for a client. I came from a Kaseya RMM backgroud.

Jul 02, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The price! You cannot beat free. the software works as advertised. I am able to use as an RMM toll for a few clients.

Cons: It's hard to group computers into customer groups. It does work work, but it takes time to get it setup right. After a couple months the customer added a new computer and I had to go through trying to remember how i had done it months earlier.

Overall: A free RMM for a few remote customers. The software works well enough to give it a thumbs up!

I have used better

Sep 28, 2018
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: -price

-the features it lists on paper

-ease of deployment

-alert emails

Cons: -log files grow out of control

-unreliable

Overall: I tested this software out on a couple small clients. I had issues right off the bat with the website generating the wrong install file for each client, making it nearly impossible to add machines to the correct group.

After getting the agent installed, the service would not communicate reliably. Usually after a reboot, the service would have to be restarted or it would just fail to phone back to the Comodo servers. Some googling showed other users were also having this issue.

After a few weeks of running the agent, I started getting tickets from users that there C drive was running out of space. The Comodo agent logs were taking up 20-30gb in some cases. At that point I decided to remove the software.

I think with some work, this could be a great piece of software.

COMODO ONE as an MSP tool will blow you away!

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: COMODO ONE is feature rich, OS and browser agnostic and fully manageable. Mobile OS support, anti-virus, malware protection and software deployment are only the start.

Cons: Honestly, as a free tool, it is difficult to complain. So far the only thing that was 'difficult to overcome' was the setup. Being free there is no support, so Google and the Knowledge Base are your friends. Also, you have to quote the add-ons. Not painful but would be nice to know.

Overall: GREAT COST OF OWNERSHIP! $0

Comodo One is has been a phenomenal toolset for my small business!

Jun 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I can manage my clients from a single pane of glass. I don't have to have multiple solutions in place. Everything is packaged together nicely in one place that is easy to manage.

Cons: I don't have much criticism of the product being that it is free. Comodo is continuously updating the product and adding new features on a monthly basis, so anything that is does lack is being added in time.

great product

May 10, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This product has so many features, I don't even know where to begin! This product is exceptional for a support type of business.

Cons: It takes some time to get use to, there are some many features that one can easily get lost going through all the features.