# PDQ Deploy & Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is PDQ Deploy & Inventory the right IT Management solution for you? Explore 341 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/174535/PDQ-Deploy/reviews --- PDQ Deploy & Inventory 4.8 (341) [View alternatives](https://www.capterra.com/p/174535/PDQ-Deploy/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 21st, 2026 # Reviews of PDQ Deploy & Inventory Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews BT Benjamin T SystemadministratorTelecommunications, 201 - 500 employeesUsed the software for: Less than 6 months. “Automated Deployments, Scheduling and dynamic collections help us as a team reduce manual work on a large number of devices - that helps our efficiency!“ March 13, 2026 BT Benjamin T SystemadministratorTelecommunications, 201 - 500 employeesUsed the software for: Less than 6 months. “Managing Remote Devices outside the Network can be hard compared to more cloud based platforms.“ March 13, 2026 FG Francesca G ICT DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “It has been a smooth ride on asset tracking and management with this tool which has resulted in reduced cost of asset replacement due to loss or wear and tear.“ May 6, 2024 JC Justin C IT ManagerOil & Energy, 11 - 50 employeesUsed the software for: More than 2 years. “Initially, understanding the logic within the data gathering/scan profiles and custom reporting was difficult. “ October 31, 2024 FG Francesca G ICT DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years. “The ripple effect is inventory management which has been made easy and efficient using PDQ Deploy & Inventory.“ May 6, 2024 BH Brooke H Technical Support Specialist IIndustrial Automation, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “I don't like how difficult it is to add multiple PCs to an inventory collection or deploymwnt.“ March 18, 2025 JC Justin C IT ManagerOil & Energy, 11 - 50 employeesUsed the software for: More than 2 years. “The two tools work together to make maintaining a large network of computers so much easier and more efficient. “ October 31, 2024 Harry S Systems & Digital Marketing AdministratorConstruction, 51 - 200 employeesUsed the software for: 6-12 months. “We previously had issues deploying software to a wide range of users due to needing to manually remote onto user machines and installing the software, alternatively using Group Policy but this was a hit and miss due to requiring VPN and at times not having the full information to complete the install, when PDQ Deploy allows us to get these deployments done in less time which allows us to use our time on the more essential issues within the department.“ December 19, 2022 ## Showing most helpful reviews Showing 1-25 of 341 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Paul P. On-Premise and Cloud Infrastructure Manager Retail Used the software for: 2+ years ### "PDQ Deploy and Inventory repairs automatically manage software updates" August 2, 2024 5.0 IT teams use PDQ on a daily basis, which allows them to manage machines remotely, but also to keep our fleet up to date. Pros PDQ Deploy allows you to deploy and install software remotely in bulk PDQ Inventory allows you to take inventory of obsolete software it's simple to use! Cons You have to buy both software together but the product is very good Alternatives considered [System Center](https://www.capterra.com/p/70929/System-Center/) Reason for choosing PDQ Deploy & Inventory the product is really cheap, and it's easy to use Review Source MŠ Marek Š. IT admin Higher Education Used the software for: 2+ years ### "Cheap solution for cheap LAN only use-cases" December 16, 2022 4.0 I am overall happy regarding the needs that we currently have. Absolutely not good enough for modern and especially mobile cloud-based infrastructures though. Pros Block programming approach to defining the deployments and inventory. Really in-depth access to the OS that can read whatever you can think of with an ease. Visualisation of the results is not possible though. Cons No mobility support, no cloud, no dashboards, nothing. Users cannot interact with any deployment in any other way than by pressing OK. UX level cca when Greenday lead the hitparades. Alternatives considered [Scappman](https://www.capterra.com/p/275588/Scappman/) Reason for choosing PDQ Deploy & Inventory Pricing and mostly local infrastructure made me choose PDQ over anything else. Review Source BT Benjamin T. Systemadministrator Telecommunications Used the software for: Less than 6 months ### "Reliable and Efficient with Local Devices" March 13, 2026 4.0 Automated Deployments, Scheduling and dynamic collections help us as a team reduce manual work on a large number of devices - that helps our efficiency! Pros The UI easy to understand, simple as it is. It is straigtforward and even our new Hires can quickly understand how to assess inventory, create deployments and more. Cons Managing Remote Devices outside the Network can be hard compared to more cloud based platforms. However, it can work via LAN or VPN, but not every Remote Device comes into the LAN / VPN regulary Review Source PW Phillip W. Systems Administrator Education Management Used the software for: Less than 6 months ### "PDQ Deploy anomalies" April 7, 2022 3.0 Pros Simplify server management Saves on me sign in multiple times Repeat task on remote machines Cons These features seem inconsistent: - Say you want to run a number on commands on a number of servers you cannot get a combined report of the output of all the commands. Often this is needed as the report may be input into further tools - You should be able to set default credentials for each computer you add manually which can be overridden from 'deploy one' - You should be able to group a group of computers like a tree structure eg. directory structure in Windows or UNIX - Computers should be able to be a member of more than one group. When you add a known computer to another group it should copy all these properties as default starting point - In new package, you should have the ability to not have to choose a step type but the commands the user types in most cases tell you what type of step it is Review Source JS Joshua S. System Administrator Utilities Used the software for: 2+ years ### "Inexpensive, Hierarchecal, and Scalable" February 15, 2023 5.0 My overall experience with inventory has been very positive. Whenever I change jobs I encourage them to switch to PDQ. After its adoption, my team shares my enthusiasm. Pros I like the ability to create nested groups, that can be dynamic or static. I will also enjoy the ability to use multiple compound statements, without limitation in order to drill down and find devices that meet whatever criteria I can dream up or that I've been given. Cons The only problems I've really run into is the speed that you're able to scan large scale organizations with a lot of VPN users. Occasionally DNS does not update quickly enough so you wind up with an IP pointing to a different workstation. This doesn't really cause a great deal of problems, it just causes the scan to fail. It's not a huge deal because it will correct itself during the next scan typically Alternatives considered [Power Broker](https://www.capterra.com/p/111010/Power-Broker/) Reason for choosing PDQ Deploy & Inventory We actually ran power broker in tandem with PDQ for a little while. Eventually the administrator who is also a manager warm to the idea of PDQ so we did away with it all together. Review Source SW Stephen W. Senior Systems Administrator Government Administration Used the software for: 2+ years ### "The one thing you got to have" December 14, 2022 5.0 Used it at previous job, and when I came discovered they had a competitor. Tried to learn the competitor's patch management and device management. It was a headache and time consuming. Got the boss to purchase PDQ and right of the bat, everyone could use it quickly and efficiently without reading a 100 page pdf on how to use it. So intuitive and easy to use. I use it daily to manage my computers and make sure everything is up to date. Boss has come to me a couple times asking for a list of XYZ, and expecting that it is a project for the rest of the day, I'm able to get that to him within the hour, sometimes in ten minutes. Pros the dynamic collections you can make has been life changing. Able to create one on the fly and it continue to update and tell me if new computers have something unwanted on it, or computers that are missing important programs. I use it daily to check things. I also use it to quickly remote into computers. I have computers on the road and I have to jump in there sometimes remotely and need to be able to look at software lists quickly and a couple clicks my remote software is already connected. Or I can use pdq deploy to shoot out a program update or install something new. PDQ Deploy has all the right switches and knows exactly what to do with files to silently deploy practically anything. Testing is simple and easy and usually I have it tested and deployed within an hour. Saves me time everyday to quickly do what I need to do and have time to work on other projects. Support is also a godsend. Quick, easy, and friendly to the max! Cons Not much that I do not like. The new icons are weird and there are some bugs in pdq deploy that get updates stuck and they just sit in the list forever. Usually when I have a con come up in my mind, I find out that the feature request I thought of, is already in the system some where. Switched from [Solarwinds Storage Resource Manager](https://www.capterra.com/p/228419/Storage-Resource-Monitor/) just was too confusing to learn and even after learning it, it was a pain to build lists and find what I needed. Review Source SI Steve I. IT Support Supervisor Banking Used the software for: 1-2 years ### "PDQ Deploy & Inventory Saves Time" July 1, 2025 5.0 PDQ saves our IT team a ton of time. Being able to package software installation and deploy it in an automated fashion saves us significant time when deploying new PCs. Additionally, many endpoint software updates that we previously had to do manually on every endpoint can now be automated with PDQ Deploy. Pros PDQ Inventory and Deploy work hand-in-hand. I love the fact that Inventory can provide a dynamic list of endpoints that meet certain criteria (OS, software version, etc.) and present it to Deploy for software or script deployment. Cons PDQ Deploy can initiate software or script deployment on a schedule (once, interval, daily, etc.). One of these options is called "Heartbeat". I love this idea of this option. It's supposed to detect when a PC is online and then deploy the package. However, this option hasn't worked for us in the past. Review Source DH Daniel H. IT Manager Education Management Used the software for: 2+ years ### "One of the best onsite device management platforms I know." September 18, 2025 5.0 I've been using PDQ for quite a while now. It has been crucial i rapid software deployment and knowing what's going on with my workstations. Pros This software really made a difference for me in terms of deploying software to workstations as well as knowing the detailed inventory. The deployment process is easy and very effective. Inventory, with it's customisable reports gives me an insight of my fleet of devices. Cons To be honest, I am unable to find any drawbacks, except the Inventory not doing as good job with Windows 11 machines. I have to push WIMC to have accurate data. Review Source JC Justin C. IT Manager Oil & Energy Used the software for: 2+ years ### "PDQ Inventory & Deployment is priceless!" October 31, 2024 5.0 Overall very happy. The two tools work together to make maintaining a large network of computers so much easier and more efficient. Without an efficient way to gather software and hardware info, then act upon it with relevant software deployments, we would need to add another staff member. Pros Once you get the platform configured it has tremendous value in the host inventory and custom reporting features. Cons Initially, understanding the logic within the data gathering/scan profiles and custom reporting was difficult. It's not the most intuitive, but once you figure it out you can literally do anything you want with it. Review Source BH Brooke H. Technical Support Specialist I Industrial Automation Used the software for: 2+ years ### "Save yourself so much time" March 18, 2025 5.0 Game changer on remote deployment and management. Pros The ability to use tools and deployments remotely as well as how well the two products work with each other. Cons I don't like how difficult it is to add multiple PCs to an inventory collection or deploymwnt. Review Source RP Robert P. Chief Technology Officer Law Practice Used the software for: 2+ years ### "Great software that keeps getting better!" July 18, 2024 5.0 Pros As a small IT shop PDQ helps me stay on top of updates and schedule them where it does not inconvenience the user. Cons Sometimes confusing creating an inventory collection. Review Source MW Matt W. AM Automotive Used the software for: 2+ years ### "PDQ Deploy" June 6, 2024 5.0 Pros This is a great solution to deploy software and scripts remotely. Cons Sometimes you will get a success message even though the task did not complete. Review Source FG Francesca G. ICT Director Information Technology and Services Used the software for: 1-2 years ### "Never Gets Enough of It, Very Easy to Use" May 6, 2024 5.0 It has been a smooth ride on asset tracking and management with this tool which has resulted in reduced cost of asset replacement due to loss or wear and tear. The ripple effect is inventory management which has been made easy and efficient using PDQ Deploy & Inventory. Pros Despite the ease of use, it is a great tool that helped with patch management as well as real time monitoring of assets. Cons Nothing to dislike, it met our expectations Review Source GT Garan T. Senior Desktop Support Engineer Biotechnology Used the software for: 2+ years ### "Your ServiceDesks best friend." December 21, 2022 5.0 Amazing, PDQ Deploy has been an outstanding piece of software that we could never live without. Pros PDQ is an amazing tool that I could not live without, it provides the helpdesk with one click installation of custom MSI packages, pre-built MSI packages to make software deployment a breeze. It has built in scheduling to ensure all machines across our entire network have all the right software and are always up to date. It was an absolute breeze to set up and we were up and running within a couple of hours. Support has always been next level with detailed responses about almost any question we throw at them. Cons I don't like how vague some of the error messages can be on deployment when it fails but these are usually Windows errors that PDQ is simply feeding back. Review Source JB Jamie B. IT DIrector Government Administration Used the software for: 1-2 years ### "PDQ Deply and Inventory" December 24, 2022 5.0 As stated above, this has made my monthly patching much easier and also allowed me to auto patch more apps than just Windows updates. I have also built out auto deployment packages that I use when settin gup new machines. I add them to my domain, Inventory picks them up on scan and adds them to a dynamic collection, Deploys heartbeat deployment for that collection pushes out the preconfigured list of apps/packages and generates a message on each machine when finished. Pros Tried this out after some frustration with SCCM. While the MS product was getting my monthly patch Tuesday stuff covered, it felt a little complicated to manage. With PDQ deploy, it feels much easier, plus im now getting windows patches as well as patching many other apps(Chrome, edge, 7-zip, VLC, etc.) in what I feel is a much more user friendly and intuitive interface. Cons Has built-in support for VNC for remote control which I don't currently use. I'll be making the switch but wish there were other options. Review Source CM Calum M. IT Manager Building Materials Used the software for: 1-2 years ### "Easy to get started with - lots more features once you're up and running!" December 14, 2022 5.0 PDQ is a massive time-saver - it allows me to manage way more devices than I could manually. It automates the drudgery of setting up and subsequently updating devices for users in my organisation, allowing me to get on with value-added development work, enhancements to business systems etc. PDQ gives me the peace of mind that my endpoints are updated, secure and all offer the same experience to my users. Pros I took over at an organisation with a fleet of servers, laptops and desktops that had been poorly maintained - each seemed to have a random selection of applications on an unpatched OS and there was no central knowledge of what was installed where. I was also on my own so didn't have time to investigate each endpoint individually - PDQ made it easy to automatically catalogue and then remediate all the issues out there - from the comfort of my desk! Cons There's nothing that I don't actually like about PDQ - my only issue is that I haven't had time to investigate all its many options and features! It was easy to get up to a good baseline and then I guess I didn't further my knowledge of its capabilities - that's all on me. Reading this questionnaire, it's clear it can do way more than I was aware of. Reason for choosing PDQ Deploy & Inventory I'd used PDQ briefly in another organisation and had seen the benefits it could bring - it just worked so there was no point looking elsewhere. Review Source MD Marie D. IT-Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Perfect Swiss Knife" December 13, 2022 5.0 PDQ allowed us for our medium-sized company to have a professional patch as well as deployment process. When users call as and tell as they need this and this special software and while we talk to them, we are able to deploy it to their computers, they are always very positively surprised by our excellent service. This is what PDQ allows us to do!We needed the support in 2 years 2 times. Answers were always quick and of good quality. We could solve all issues so far. Pros 1) LAPS Support2) LAPS Support3) LAPS Support!!!!PDQ is the only deployment + update tool which does support LAPS. Even Microsofts own tools do not support LAPS. This is major game changer and big thank you to PDQ that they invested into security by supporting LAPS.- 3rd Party + Microsoft Update Library- Easy deployment of new software- Fair pricing- Very easy to use, also for Juniors- Excellent documentation Cons Missing Agent for updates.Windows Release Upgrades not supported Review Source SQ Syed Q. IT Manager Information Technology and Services Used the software for: 1-2 years ### "Software Patching and Deployment Made Simple with PDQ" December 22, 2022 4.0 It is helping us to automate our patching;  and remotely installing new software;  and updating systems on a number of devices at once. Patching third-party applications has traditionally been a time-consuming task, but PDQ makes it incredibly simple and quick. Almost no problems have arisen when applying patches or software updates.  It's now simpler than ever to deploy new applications to all workstations. Pros It has helped me save time.  Our organization has limited IT staff and your software has immensly helped us to automate patching and installing software on our systems.   We are using PDQ to update some of our applications such as Chrome, FireFox, Notepad ++, and Audacity.As a result of Covid, most of our staff had to move to work remotely. We were able to support our staff remotely using PDQ. Cons There is a little learning curve, especially for installations that are more complicated. However, there is excellent documentation, and there is a wealth of data online.   The cost was a bit costly for our organization, but it was well worth it.    Although I don't use the software to its full potential, I'm sure there are some sophisticated functions that others could find useful.    It would also be wonderful to have more software packages included with PDQ right out of the box or at the very least an ability to patch in more commonplace software. Reason for choosing PDQ Deploy & Inventory We use another application to do patching but there was a feature that PDQ helped to resolve for us. A staff member that previously used this at another company recommended this software to us and they had extensive knowledge on the use of it. Review Source NE Nick E. IT Admin Civil Engineering Used the software for: 6-12 months ### "Highly recommend PDQ Deploy" December 15, 2022 5.0 Overall, I honestly couldn't ask for a better product for the money. Its super easy to use, super easy to make custom packages, and I don't think you need to be an IT pro to use it at all. Pros PDQ is a fantastic tool and one I'd demand to have if I was to start over somewhere else. Smaller/midsized companies this is a fantastic tool. The pre-baked deployments are great! I think with PDQ for deployments and patching, and MDT for imaging, I'd feel like I have my computer imaging and management well under control. Cons I'm a log nerd, and I do wish I could see more logging on what is happening on a deployment, and better reporting of it when its all done. There is logging built in, and maybe this is to my own fault of not configurating the software correctly, but I want to see steps and messages both for successful and failed deployments. Review Source RH Rob H. Manager of IT Utilities Used the software for: 6-12 months ### "Simplicity at its best, but still feature rich" December 23, 2022 5.0 The number one thing is being able to efficiently keep our endpoints patched and have visibility into that process. Pros For us, the patching component was the most important part. We were using another product that we always had to struggle to complete patches and even then it was a pain just to be able to see which machines needed patches. PDQ deploy made our lives so much better! Cons There are three things I would like to see them do: first, a cloud based approach for deployment and patching where we dont need the computers on the company network to handle them - this is in the works from my understanding. Secondly, add the ability to capture the last logged on user and store it with the rest of the attributes where we can add that as a column. Finally, add an imaging component where we can setup, build and manage images within the same pane of glass - they recently acquired an imaging software company, so I hope this is on the roadmap! Reason for choosing PDQ Deploy & Inventory We were lucky and ran across PDQ Deploy as out first option. I evaluated it and knew it was what we needed. Review Source CM Craig M. Sr. Systems Administrator Business Supplies and Equipment Used the software for: 1-2 years ### "Reliable patching at a reasonable cost" December 14, 2022 4.0 Pros What made me look at PDQ was the cost. What made me keep using it was how flexible I could get with deployments when used in conjunction with their inventory product. You really want both of these to take full advantage and the cost still remains reasonable. It is easy to setup something like monthly patching using the packages that PDQ maintains and updates have it auto update these packages on your system after a delay period such as 7 days then push it out to all systems as they come online. We even use it to deploy out base packages on new PC builds as they come online. Cons There can be some quirks with a system being detected online and it is very important your DNS is accurate. My biggest con would really be that it does not do a great job with remote users because there is no agent on the device. This is being addressed though in a cloud version of the product. Review Source SG Sean G. Systems Administrator Education Management Used the software for: 2+ years ### "Why PDQ Deploy is a MUST HAVE!!!!" December 13, 2022 5.0 We had a great experience with PDQ starting with the onboarding experience. There was plenty of help with setting us up with Inventory and Deploy. Pros I like the packages that are already built, I also like how easy it is to build a package into the program for deployment. Cons I really did not have any cons with this software, maybe a few more integrations. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reason for choosing PDQ Deploy & Inventory Price and Ease of use. Review Source CK Colin K. Senior Technician Government Administration Used the software for: 2+ years ### "PDQ Deploy is a Stellar Product" November 2, 2022 5.0 I echo my previous comment, i.e. this has been such a time-saver when ensuring we keep our endpoints current, and it makes it a lot easier to manage 100s of endpoints with literally the click of a button. Pros This has saved us so much effort in maintaining the integrity of our software products on our domain endpoints. In addition to the pre-built library, it has been a godsend to be able to create customized packages and get them deployed quickly. When we were hit with Hafnium on our Exchange server and moved to O365, I created a customized package to remove our previous suite and get out the latest O365 suite to our endpoints with about an hour's work on PDQ Deploy. Cons Nothing comes to mind, to be perfectly honest. Reason for choosing PDQ Deploy & Inventory None Review Source André L. System Administrator Chemicals Used the software for: 1-2 years ### "A easy to use and reliable solution for small and mid sized companies" August 4, 2020 5.0 When we started to use this software, we did not have a solution to inventory and deploy softwares on your computers and servers, that is a powerful tool, with a very good price that really worths the investiment. We were able to keep all our computers and softwares updated, and we have pushed some Windows build updates through PDQ Deploy, which worked very well! If you do not have a inventory/deploy solution on your environment, and cannot spend so much money with it, go with PDQ without think twice, you will not regret! Pros It is easy to implement, configure and to use it, everything on this software is so intuitive, even if you not read the manual you can do more than 50% of the software functionalities. The software has a wide variety of options to deploy softwares to your computers, also, if you spend a few bucks more, you can buy the PDQ Inventory, which works very well integrated with the Deploy solution. Cons The error messages on the deploys are not so clear, it difficults the troubleshooting on the first time without some research. Reason for choosing PDQ Deploy & Inventory The functionalities, the support, and the price. Review Source LN Luke N. Senior Network Engineer Higher Education Used the software for: 2+ years ### "Affordable option with low barrier to entry but highly customizable to fit your needs" July 13, 2022 4.0 We have been able to use PDQ Inventory to finely tune our PDQ Deploy schedules and deployments, as well as to plan hardware refresh cycles and do patch management, etc. Pros Easy to set up but highly customizable with SQL and PowerShell Cons Some aspects of building reports and collections are not intuitive. e.g. using "All, Any, Not All, Not Any" group filters instead of simple nested and/or operators. There is also some overlap between Reports and Collections in terms of functionality that can be confusing. Building a lot of collections, especially nested ones, gets very cumbersome and slows down the software considerably. I would like to see an option to use another SQL other than SQLite that would scale better. Reason for choosing PDQ Deploy & Inventory Easier to set up Review Source Similar Products Featured ## Related categories [Patch Management](https://www.capterra.com/patch-management-software/)[IT Management](https://www.capterra.com/it-management-software/)[Managed Service Providers (MSP)](https://www.capterra.com/msp-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.