---
title: "PDQ Deploy & Inventory Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is PDQ Deploy & Inventory the right IT Management solution for you? Explore 341 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/174535/PDQ-Deploy/reviews/"
page_type: "reviews"
language: "en"
---

PDQ Deploy & Inventory

4.8 (341)

[View alternatives](https://www.capterra.com/p/174535/PDQ-Deploy/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 17th, 2026

# Reviews of PDQ Deploy & Inventory

Ease of use

4.7

Customer Service

4.8

## Pros and Cons in Reviews

BT

Benjamin T

SystemadministratorTelecommunications, 201 - 500 employeesUsed the software for: Less than 6 months.

“Automated Deployments, Scheduling and dynamic collections help us as a team reduce manual work on a large number of devices - that helps our efficiency!“

March 13, 2026

BT

Benjamin T

SystemadministratorTelecommunications, 201 - 500 employeesUsed the software for: Less than 6 months.

“Managing Remote Devices outside the Network can be hard compared to more cloud based platforms.“

March 13, 2026

JC

Justin C

IT ManagerOil & Energy, 11 - 50 employeesUsed the software for: More than 2 years.

“The two tools work together to make maintaining a large network of computers so much easier and more efficient. “

October 31, 2024

JC

Justin C

IT ManagerOil & Energy, 11 - 50 employeesUsed the software for: More than 2 years.

“Initially, understanding the logic within the data gathering/scan profiles and custom reporting was difficult. “

October 31, 2024

FG

Francesca G

ICT DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years.

“It has been a smooth ride on asset tracking and management with this tool which has resulted in reduced cost of asset replacement due to loss or wear and tear.“

May 6, 2024

BH

Brooke H

Technical Support Specialist IIndustrial Automation, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“I don't like how difficult it is to add multiple PCs to an inventory collection or deploymwnt.“

March 18, 2025

LD

Ludovic D

Responsable TechniqueConsumer Services, 501 - 1,000 employeesUsed the software for: More than 2 years.

“I first tested PDQ Deploy in Free version, and you could already do so much for software deployment that I decided to buy it, so with the new features, like the task scheduler or the software store, I could improve and optimize my deployments.“

December 21, 2022

Harry S

Systems & Digital Marketing AdministratorConstruction, 51 - 200 employeesUsed the software for: 6-12 months.

“We previously had issues deploying software to a wide range of users due to needing to manually remote onto user machines and installing the software, alternatively using Group Policy but this was a hit and miss due to requiring VPN and at times not having the full information to complete the install, when PDQ Deploy allows us to get these deployments done in less time which allows us to use our time on the more essential issues within the department.“

December 19, 2022

## Showing most helpful reviews

Showing 1-25 of 341 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Paul P.  
On-Premise and Cloud Infrastructure Manager  
Retail  
Used the software for: 2+ years

### "PDQ Deploy and Inventory repairs automatically manage software updates"

August 2, 2024

5.0

IT teams use PDQ on a daily basis, which allows them to manage machines remotely, but also to keep our fleet up to date.

Pros

PDQ Deploy allows you to deploy and install software remotely in bulk PDQ Inventory allows you to take inventory of obsolete software it's simple to use!

Cons

You have to buy both software together but the product is very good

Alternatives considered

[System Center](https://www.capterra.com/p/70929/System-Center/)

Reason for choosing PDQ Deploy & Inventory

the product is really cheap, and it's easy to use

Review Source

MŠ

Marek Š.  
IT admin  
Higher Education  
Used the software for: 2+ years

### "Cheap solution for cheap LAN only use-cases"

December 16, 2022

4.0

I am overall happy regarding the needs that we currently have. Absolutely not good enough for modern and especially mobile cloud-based infrastructures though.

Pros

Block programming approach to defining the deployments and inventory. Really in-depth access to the OS that can read whatever you can think of with an ease. Visualisation of the results is not possible though.

Cons

No mobility support, no cloud, no dashboards, nothing. Users cannot interact with any deployment in any other way than by pressing OK. UX level cca when Greenday lead the hitparades.

Alternatives considered

[Scappman](https://www.capterra.com/p/275588/Scappman/)

Reason for choosing PDQ Deploy & Inventory

Pricing and mostly local infrastructure made me choose PDQ over anything else.

Review Source

PW

Phillip W.  
Systems Administrator  
Education Management  
Used the software for: Less than 6 months

### "PDQ Deploy anomalies"

April 7, 2022

3.0

Pros

Simplify server management Saves on me sign in multiple times Repeat task on remote machines

Cons

These features seem inconsistent: - Say you want to run a number on commands on a number of servers you cannot get a combined report of the output of all the commands. Often this is needed as the report may be input into further tools - You should be able to set default credentials for each computer you add manually which can be overridden from 'deploy one' - You should be able to group a group of computers like a tree structure eg. directory structure in Windows or UNIX - Computers should be able to be a member of more than one group. When you add a known computer to another group it should copy all these properties as default starting point - In new package, you should have the ability to not have to choose a step type but the commands the user types in most cases tell you what type of step it is

Review Source

JS

Joshua S.  
System Administrator  
Utilities  
Used the software for: 2+ years

### "Inexpensive, Hierarchecal, and Scalable"

February 15, 2023

5.0

My overall experience with inventory has been very positive. Whenever I change jobs I encourage them to switch to PDQ. After its adoption, my team shares my enthusiasm.

Pros

I like the ability to create nested groups, that can be dynamic or static. I will also enjoy the ability to use multiple compound statements, without limitation in order to drill down and find devices that meet whatever criteria I can dream up or that I've been given.

Cons

The only problems I've really run into is the speed that you're able to scan large scale organizations with a lot of VPN users. Occasionally DNS does not update quickly enough so you wind up with an IP pointing to a different workstation. This doesn't really cause a great deal of problems, it just causes the scan to fail. It's not a huge deal because it will correct itself during the next scan typically

Alternatives considered

[Power Broker](https://www.capterra.com/p/111010/Power-Broker/)

Reason for choosing PDQ Deploy & Inventory

We actually ran power broker in tandem with PDQ for a little while. Eventually the administrator who is also a manager warm to the idea of PDQ so we did away with it all together.

Review Source

SW

Stephen W.  
Senior Systems Administrator  
Government Administration  
Used the software for: 2+ years

### "The one thing you got to have"

December 14, 2022

5.0

Used it at previous job, and when I came discovered they had a competitor. Tried to learn the competitor's patch management and device management. It was a headache and time consuming. Got the boss to purchase PDQ and right of the bat, everyone could use it quickly and efficiently without reading a 100 page pdf on how to use it. So intuitive and easy to use. I use it daily to manage my computers and make sure everything is up to date. Boss has come to me a couple times asking for a list of XYZ, and expecting that it is a project for the rest of the day, I'm able to get that to him within the hour, sometimes in ten minutes.

Pros

the dynamic collections you can make has been life changing. Able to create one on the fly and it continue to update and tell me if new computers have something unwanted on it, or computers that are missing important programs. I use it daily to check things. I also use it to quickly remote into computers. I have computers on the road and I have to jump in there sometimes remotely and need to be able to look at software lists quickly and a couple clicks my remote software is already connected. Or I can use pdq deploy to shoot out a program update or install something new. PDQ Deploy has all the right switches and knows exactly what to do with files to silently deploy practically anything. Testing is simple and easy and usually I have it tested and deployed within an hour. Saves me time everyday to quickly do what I need to do and have time to work on other projects. Support is also a godsend. Quick, easy, and friendly to the max!

Cons

Not much that I do not like. The new icons are weird and there are some bugs in pdq deploy that get updates stuck and they just sit in the list forever. Usually when I have a con come up in my mind, I find out that the feature request I thought of, is already in the system some where.

Switched from

[Solarwinds Storage Resource Manager](https://www.capterra.com/p/228419/Storage-Resource-Monitor/)

just was too confusing to learn and even after learning it, it was a pain to build lists and find what I needed.

Review Source

DW

Duncan W.  
IT Manager  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "PDQ - SysAdmin's Dream!"

December 13, 2022

5.0

All I can say is that I wish I had found this product sooner. As a 1 man band at a company of 150 users this makes my life so much easier and gives me a great overall view of what's on my network. 10/10 recommend.

Pros

Where to start! Love the preconfigured Collections that lets us know about which most common applications are out of date, and then we can literally right-click and Select PDQ Deploy to update them.Very easy program to use and I love the reporting side of it.

Cons

There could be more commonly used Reports straight out of the box, but not that big of a deal as it's easy to create your own and run against a collection.

Alternatives considered

[Microsoft Intune](https://www.capterra.com/p/230703/Microsoft-Endpoint-Manager-MEM/)

Reason for choosing PDQ Deploy & Inventory

Pricing and ability to do what I need it to do.

Review Source

BD

Bryan D.  
IT Support  
Banking  
Used the software for: 2+ years

### "Inexpensive but crazy powerful"

June 15, 2022

5.0

I absolutely love it, but you have to have PDQ Inventory with it! If you want full IT Godhood, you have to both parts. Thankfully the price means it won't break the budget, heck we buy laptops for more than the yearly cost of both of these.

Pros

It is so intuitive that after watching a 30 minute video from youtube (love the channel btw) a brand new user will be able to deploy software and run reports.

Cons

I wish that this software would integrate into Smart Deploy, so I can push OS as well as software

Alternatives considered

[ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)

Reason for choosing PDQ Deploy & Inventory

We went with PDQ because the price was perfect, and the functionality was everything we needed.

Review Source

BT

Benjamin T.  
Systemadministrator  
Telecommunications  
Used the software for: Less than 6 months

### "Reliable and Efficient with Local Devices"

March 13, 2026

4.0

Automated Deployments, Scheduling and dynamic collections help us as a team reduce manual work on a large number of devices - that helps our efficiency!

Pros

The UI easy to understand, simple as it is. It is straigtforward and even our new Hires can quickly understand how to assess inventory, create deployments and more.

Cons

Managing Remote Devices outside the Network can be hard compared to more cloud based platforms. However, it can work via LAN or VPN, but not every Remote Device comes into the LAN / VPN regulary

Review Source

SI

Steve I.  
IT Support Supervisor  
Banking  
Used the software for: 1-2 years

### "PDQ Deploy & Inventory Saves Time"

July 1, 2025

5.0

PDQ saves our IT team a ton of time. Being able to package software installation and deploy it in an automated fashion saves us significant time when deploying new PCs. Additionally, many endpoint software updates that we previously had to do manually on every endpoint can now be automated with PDQ Deploy.

Pros

PDQ Inventory and Deploy work hand-in-hand. I love the fact that Inventory can provide a dynamic list of endpoints that meet certain criteria (OS, software version, etc.) and present it to Deploy for software or script deployment.

Cons

PDQ Deploy can initiate software or script deployment on a schedule (once, interval, daily, etc.). One of these options is called "Heartbeat". I love this idea of this option. It's supposed to detect when a PC is online and then deploy the package. However, this option hasn't worked for us in the past.

Review Source

DH

Daniel H.  
IT Manager  
Education Management  
Used the software for: 2+ years

### "One of the best onsite device management platforms I know."

September 18, 2025

5.0

I've been using PDQ for quite a while now. It has been crucial i rapid software deployment and knowing what's going on with my workstations.

Pros

This software really made a difference for me in terms of deploying software to workstations as well as knowing the detailed inventory. The deployment process is easy and very effective. Inventory, with it's customisable reports gives me an insight of my fleet of devices.

Cons

To be honest, I am unable to find any drawbacks, except the Inventory not doing as good job with Windows 11 machines. I have to push WIMC to have accurate data.

Review Source

BH

Brooke H.  
Technical Support Specialist I  
Industrial Automation  
Used the software for: 2+ years

### "Save yourself so much time"

March 18, 2025

5.0

Game changer on remote deployment and management.

Pros

The ability to use tools and deployments remotely as well as how well the two products work with each other.

Cons

I don't like how difficult it is to add multiple PCs to an inventory collection or deploymwnt.

Review Source

JW

Jim W.  
Director of Information Security  
Financial Services  
Used the software for: 2+ years

### "Great Inventory and Patching System for Network Administrators"

March 13, 2024

5.0

It is a critical component in our Inventory and Security Patching process. Helps us keep systems patched so that we are less vulnerable to security threats.

Pros

You can setup automated scheduled tasks to patch systems at any time during the week or weekends. Allows patches to automatically be pushed out afterhours to avoid any system downtime.

Cons

It is mainly intended to only inventory and patch Windows products. It would be great to have more integration where it could go out and inventory printers and linux type devices.

Review Source

GT

Garan T.  
Senior Desktop Support Engineer  
Biotechnology  
Used the software for: 2+ years

### "Your ServiceDesks best friend."

December 21, 2022

5.0

Amazing, PDQ Deploy has been an outstanding piece of software that we could never live without.

Pros

PDQ is an amazing tool that I could not live without, it provides the helpdesk with one click installation of custom MSI packages, pre-built MSI packages to make software deployment a breeze. It has built in scheduling to ensure all machines across our entire network have all the right software and are always up to date. It was an absolute breeze to set up and we were up and running within a couple of hours. Support has always been next level with detailed responses about almost any question we throw at them.

Cons

I don't like how vague some of the error messages can be on deployment when it fails but these are usually Windows errors that PDQ is simply feeding back.

Review Source

JB

Jamie B.  
IT DIrector  
Government Administration  
Used the software for: 1-2 years

### "PDQ Deply and Inventory"

December 24, 2022

5.0

As stated above, this has made my monthly patching much easier and also allowed me to auto patch more apps than just Windows updates. I have also built out auto deployment packages that I use when settin gup new machines. I add them to my domain, Inventory picks them up on scan and adds them to a dynamic collection, Deploys heartbeat deployment for that collection pushes out the preconfigured list of apps/packages and generates a message on each machine when finished.

Pros

Tried this out after some frustration with SCCM. While the MS product was getting my monthly patch Tuesday stuff covered, it felt a little complicated to manage. With PDQ deploy, it feels much easier, plus im now getting windows patches as well as patching many other apps(Chrome, edge, 7-zip, VLC, etc.) in what I feel is a much more user friendly and intuitive interface.

Cons

Has built-in support for VNC for remote control which I don't currently use. I'll be making the switch but wish there were other options.

Review Source

CM

Calum M.  
IT Manager  
Building Materials  
Used the software for: 1-2 years

### "Easy to get started with - lots more features once you're up and running!"

December 14, 2022

5.0

PDQ is a massive time-saver - it allows me to manage way more devices than I could manually. It automates the drudgery of setting up and subsequently updating devices for users in my organisation, allowing me to get on with value-added development work, enhancements to business systems etc. PDQ gives me the peace of mind that my endpoints are updated, secure and all offer the same experience to my users.

Pros

I took over at an organisation with a fleet of servers, laptops and desktops that had been poorly maintained - each seemed to have a random selection of applications on an unpatched OS and there was no central knowledge of what was installed where. I was also on my own so didn't have time to investigate each endpoint individually - PDQ made it easy to automatically catalogue and then remediate all the issues out there - from the comfort of my desk!

Cons

There's nothing that I don't actually like about PDQ - my only issue is that I haven't had time to investigate all its many options and features! It was easy to get up to a good baseline and then I guess I didn't further my knowledge of its capabilities - that's all on me. Reading this questionnaire, it's clear it can do way more than I was aware of.

Reason for choosing PDQ Deploy & Inventory

I'd used PDQ briefly in another organisation and had seen the benefits it could bring - it just worked so there was no point looking elsewhere.

Review Source

MD

Marie D.  
IT-Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Perfect Swiss Knife"

December 13, 2022

5.0

PDQ allowed us for our medium-sized company to have a professional patch as well as deployment process. When users call as and tell as they need this and this special software and while we talk to them, we are able to deploy it to their computers, they are always very positively surprised by our excellent service. This is what PDQ allows us to do!We needed the support in 2 years 2 times. Answers were always quick and of good quality. We could solve all issues so far.

Pros

1) LAPS Support2) LAPS Support3) LAPS Support!!!!PDQ is the only deployment + update tool which does support LAPS. Even Microsofts own tools do not support LAPS. This is major game changer and big thank you to PDQ that they invested into security by supporting LAPS.- 3rd Party + Microsoft Update Library- Easy deployment of new software- Fair pricing- Very easy to use, also for Juniors- Excellent documentation

Cons

Missing Agent for updates.Windows Release Upgrades not supported

Review Source

SQ

Syed Q.  
IT Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Software Patching and Deployment Made Simple with PDQ"

December 22, 2022

4.0

It is helping us to automate our patching;  and remotely installing new software;  and updating systems on a number of devices at once. Patching third-party applications has traditionally been a time-consuming task, but PDQ makes it incredibly simple and quick. Almost no problems have arisen when applying patches or software updates.  It's now simpler than ever to deploy new applications to all workstations.

Pros

It has helped me save time.  Our organization has limited IT staff and your software has immensly helped us to automate patching and installing software on our systems.   We are using PDQ to update some of our applications such as Chrome, FireFox, Notepad ++, and Audacity.As a result of Covid, most of our staff had to move to work remotely. We were able to support our staff remotely using PDQ.

Cons

There is a little learning curve, especially for installations that are more complicated. However, there is excellent documentation, and there is a wealth of data online.   The cost was a bit costly for our organization, but it was well worth it.    Although I don't use the software to its full potential, I'm sure there are some sophisticated functions that others could find useful.    It would also be wonderful to have more software packages included with PDQ right out of the box or at the very least an ability to patch in more commonplace software.

Reason for choosing PDQ Deploy & Inventory

We use another application to do patching but there was a feature that PDQ helped to resolve for us. A staff member that previously used this at another company recommended this software to us and they had extensive knowledge on the use of it.

Review Source

NE

Nick E.  
IT Admin  
Civil Engineering  
Used the software for: 6-12 months

### "Highly recommend PDQ Deploy"

December 15, 2022

5.0

Overall, I honestly couldn't ask for a better product for the money. Its super easy to use, super easy to make custom packages, and I don't think you need to be an IT pro to use it at all.

Pros

PDQ is a fantastic tool and one I'd demand to have if I was to start over somewhere else. Smaller/midsized companies this is a fantastic tool. The pre-baked deployments are great! I think with PDQ for deployments and patching, and MDT for imaging, I'd feel like I have my computer imaging and management well under control.

Cons

I'm a log nerd, and I do wish I could see more logging on what is happening on a deployment, and better reporting of it when its all done. There is logging built in, and maybe this is to my own fault of not configurating the software correctly, but I want to see steps and messages both for successful and failed deployments.

Review Source

FG

Francesca G.  
ICT Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Never Gets Enough of It, Very Easy to Use"

May 6, 2024

5.0

It has been a smooth ride on asset tracking and management with this tool which has resulted in reduced cost of asset replacement due to loss or wear and tear. The ripple effect is inventory management which has been made easy and efficient using PDQ Deploy & Inventory.

Pros

Despite the ease of use, it is a great tool that helped with patch management as well as real time monitoring of assets.

Cons

Nothing to dislike, it met our expectations

Review Source

JM

Jakub M.  
Senior Service Desk Administrator  
Telecommunications  
Used the software for: 2+ years

### "3rd anniversary of using PDQ Deploy & Inventory"

July 7, 2023

5.0

All patches, updates and upgrades are resolved very quickly and in addition your support is very fast and friendly. I am very happy that I chose PDQ.

Pros

It is very easy to install and using. You can choose if you want client/server or local mode.Has got many (maybe all) softwares for daily use.

Cons

I haven not find anything like that yet.

Review Source

NC

Nick C.  
Senior SecOps Engineer  
Consumer Services  
Used the software for: 2+ years

### "PDQ Deploy & Inventory are awesome products, healthy DNS required"

December 13, 2022

4.0

Overall a solid product. Some quirks but definitely helps a lot with patching, organizing assets, and then some.

Pros

PDQ makes it VERY easy to set up custom deployment packages with and without scripting. They also allowed management of common third-party apps with auto-updating, scheduling of deployments, and many other awesome tools. It is very cost efficient and I have used it across several companies.

Cons

A very heavy reliance on DNS. Support takes a long time to reply. No option for escalated service or support.

Reason for choosing PDQ Deploy & Inventory

Previous experience with product.

Review Source

MK

Marcin K.  
Senior IT System Engineer  
Research  
Used the software for: 1-2 years

### "PDQ the best app for IT Management"

December 13, 2022

5.0

Pros

Easy to use and doesn't require hours of setup. Only instal app on server and you can deploy new software and updates to users (only need add some port's on the firewall and connect to AD :) )

Cons

The software is amazing and I don't have any least on it.

Review Source

TB

Tobias B.  
Sr Network Administrator  
Machinery  
Used the software for: 2+ years

### "The best for software patching and deployment"

December 14, 2022

5.0

The software reduces our overall cost of pc deployment by automating the software needed right out of the gate. It has paid for itself over and over again.

Pros

I like the ease of implementing this product in an environment combined with it's affordability.

Cons

I can say confidently at this time that there is nothing I like the least about it.

Review Source

GW

Greg W.  
IT Manager Servers & Support  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "I wish I knew about this software sooner"

December 8, 2022

5.0

PDQ has made my PC rollout process easy and more importantly, consistent. All my systems go out configured correctly now. I have reduced human error to almost 0.

Pros

PDQ Deploy can take care of the monotonous IT Admin work, especially keeping software packages up to date, with ease.

Cons

I have no complaints at all. I really like this software.

Reason for choosing PDQ Deploy & Inventory

Group policy only works when machines are connected to the domain when they login. Most of our work force is remote primarily, so we needed something that could go push software over a hotspot VPN connection. This does that very well.

Review Source

IB

Ian B.  
Network engineer  
Pharmaceuticals  
Used the software for: 2+ years

### "Pdq is simple & great value for money "

December 13, 2022

5.0

Really made my life so simple in terms of deploying software where group policy fails

Pros

It’s so simple & reliable to push software to remote endpoints

Cons

Having deploy & inventory as 2 products

Reason for choosing PDQ Deploy & Inventory

More reliable/ cheaper

Review Source

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