# Page 3 | OneTrust Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is OneTrust the right GDPR Compliance solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/174564/OneTrust/reviews --- OneTrust 4.3 (57) [View alternatives](https://www.capterra.com/p/174564/OneTrust/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 23rd, 2026 # Page 3 - Reviews of OneTrust ## Showing most helpful reviews Showing 51-57 of 57 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Performance & Inbound Marketing Manager Used the software for: Less than 6 months ### "Great Product, Support Needs Some Work" July 25, 2018 5.0 Pros It does what it's supposed to do and it does it well. I have no idea how I would found all of the cookies on my site without it. It really makes GDPR compliance simple. Cons The UX is pretty clunky but not the worst by any means. It did take a couple of tries to figure out where to go and how to correctly save my cookie settings. The support team needs a bit of help though. It took them over a month to respond to my question. To their credit, they did solve the issue that I was having. Review Source ER Emily R. SEO & Content manager Insurance Used the software for: 2+ years ### "Uiterst geschikte tool voor een cookiebanner op je site" November 17, 2022 4.0 Pros Onetrust is gelinked met onze compliance tool zodat wij makkelijk en snel kunnen schakelen en kunnen voldoen aan de wetgevingen rondom avg/gdpr. Cons Mulit language switch is erg onhandig om in te richten. Om in het systeem te werken heb je wel wat training nodig. Zodra alles staat zijn de aanpassingen eenvoudig in te voeren Review Source VR Verified Reviewer Engineer Executive Office Used the software for: Less than 6 months ### "Very complex but complete" October 24, 2019 3.0 it's good but it's not perfect Pros It's a very complex software with a lot of features Cons It's very confuse even with webinars and tutoriais, it seems like a lot of softwares that were merged into one Alternatives considered [BigID](https://www.capterra.com/p/241970/BigID/)[Privacy Tools](https://www.capterra.com/p/195828/Privacy-Tools/) Reason for choosing OneTrust the CEO asked Review Source SK Saad K. Software Engineer Information Technology and Services Used the software for: 6-12 months ### "Great product to get your SOC compliance" May 6, 2019 5.0 positive experience. Pros Loved easy to use interface and the way everything is organized. Getting compliance documents organized and up to date is a difficult job. Tugboat Logic makes that look easy and my time is spent reviewing the documents not organizing or talking to the lawyers. Cons You can use the policies to file and weed out RFPs Review Source BE Bianca E. Green Officer Information Technology and Services Used the software for: 6-12 months ### "Easy-to-use and continously improving software" January 28, 2022 5.0 Emmission capturing and management, finding the right measures to help 1.5 target. Pros \- Easy to use and understand (even if the whole topic is sometimes complex) - Asking frequently for improvements and trying their best to involve it Cons \- Putting in information (especially know where to put what information) could be easier Review Source SB Shona B. B Corp Manager Information Technology and Services Used the software for: 6-12 months ### "Carbon Neutral + support" February 9, 2022 4.0 Pros Brilliant customer support service - very helpful with getting the team aligned and educated on data submission. Cons The team are working to add on some areas which don't currently exist. Review Source JG Jens G. Marketeer Building Materials Used the software for: Less than 6 months ### "OneTrust helps us to be GDPR proof" December 28, 2020 4.0 Very complete tool to use, takes some time to setup, but ones your there it will do the work for you. Pros The software scans our websites and searches for cookies that are placed on peoples computers, and it provides the visitor with a clear view of what we use to analyze data. Cons You need to setup quite a lot, or you can set up a lot. But in the end its worth it because it also helps you be compliant and user friendly to your website visitors. Review Source Similar Products Featured ## Related categories [Data Privacy](https://www.capterra.com/data-privacy-software/)[GDPR Compliance](https://www.capterra.com/gdpr-compliance-software/)[Governance, Risk and Compliance (GRC)](https://www.capterra.com/grc-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.