--- title: "Vibes Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Vibes Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/174605/Vibes/" page_type: "product" language: "en" --- # Vibes Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Vibes ## What is Vibes? Vibes helps create personal and valuable engagement between consumers and the brands they love. Leading brands like Chipotle, The Container Store, Ralph Lauren & others use Vibes to grow, activate and optimize consumer relationships with timely, relevant, high-volume mobile messaging at a global scale. The Vibes mobile engagement platform enables marketers to connect with consumers using a unified native platform of SMS, MMS, dynamic wallet, push notifications, app inbox and analytic insights. ## What is Vibes used for? [Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Vibes?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.vibes.com&name=Vibes) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Vibes 5.0 (1) VS. [4.8 (268)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting Price Contact vendor Starting Price $29 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.8 (168) Value For Money 0.0 (0) Value For Money 4.7 (149) Customer Service 0.0 (0) Customer Service 4.9 (157) ## Vibes alternatives [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.5 (55)](https://www.capterra.com/p/151231/Xtremepush/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [5.0 (129)](https://www.capterra.com/p/183310/Text-P2P/reviews/) Starting price $21.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (93)](https://www.capterra.com/p/175783/ClickSend/reviews/) Starting price $0.02 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars ## FAQs about Vibes Overview ### What company size and specific industries is Vibes built for? Vibes is designed for enterprise and mid-market brands in retail, quick-service restaurants, and hospitality. It is built for organizations that need high-volume mobile messaging to grow, activate, and manage consumer relationships across global operations. Features and Usability ### What are the key features of Vibes? Vibes offers 2-Way Messaging, SMS Messaging, MMS, and Mass Texting for direct contact with audiences, plus Campaign Management, Campaign Scheduling, and Scheduled Messaging for message delivery. It also includes Contact Management, Customer Segmentation, Message Personalization, Compliance Management, Reporting/Analytics, Activity Dashboard, and Third-Party Integrations. Integrations ### Which third-party tools and platforms does Vibes integrate with? Vibes connects natively to Marketo Engage, Narvar, Shopify, and Snowflake. These integrations cover marketing automation, ecommerce, customer experience, and data analytics, giving teams direct connections to key platforms without adding extra integration brands. Getting Started and Support ### What training and onboarding options does Vibes offer? Vibes provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars cover product topics in a group format, and documentation offers written reference material for self-paced review and step-by-step guidance. Getting Started and Support ### What customer support options does Vibes offer? Vibes offers FAQ/Forum and Chat support for users seeking help with the platform. These channels let users find answers or contact support directly through chat. No reviewer feedback is available here, so support experience details such as speed or helpfulness cannot be assessed. ## Features AI summary Based on 3,848 SMS Marketing reviews Capterra data shows that buyers of SMS Marketing software rank the following features as their top priorities: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Mass Texting** (**54%**) - **Message Personalization** (**46%**) Vibes supports all three of the features reviewers value most: **SMS Messaging**, **Mass Texting**, and **Message Personalization**. Together, these capabilities help businesses send text campaigns at scale, tailor messages to individual recipients, and manage direct customer communication more effectively, allowing teams to improve outreach relevance and response rates. 2-Way Messaging Send and receive text messages to communicate with clients or prospects in real-time Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Vibes 26 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Push Notifications: Trigger clickable pop-up messages - QR Codes: Matrix barcode that stores information - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing ### Starting price Free trial not available ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[ Snowflake](https://www.capterra.com/p/148267/Snowflake/)[ Narvar](https://www.capterra.com/p/195787/Narvar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Enterprise Sales Development Representative Marketing and Advertising ### "SMS is a must have" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 23, 2019 Pros Many customers prefer offers sent via text message and there is a very high read rate. Cons Takes a long time to get up and running. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.