--- title: "Vibes Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Vibes Software - reviews, pricing plans, popular comparisons to other Push Notifications products and more." source_url: "https://www.capterra.com/p/174605/Vibes/" page_type: "product" language: "en" --- # Vibes Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Vibes ## What is Vibes? Vibes helps create personal and valuable engagement between consumers and the brands they love. Leading brands like Chipotle, The Container Store, Ralph Lauren & others use Vibes to grow, activate and optimize consumer relationships with timely, relevant, high-volume mobile messaging at a global scale. The Vibes mobile engagement platform enables marketers to connect with consumers using a unified native platform of SMS, MMS, dynamic wallet, push notifications, app inbox and analytic insights. ## What is Vibes used for? [Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[Push Notifications](https://www.capterra.com/push-notifications-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Vibes?[Manage this product listing](https://www.g2.com/products/vibes/claim_requests/new?auto=true) ## Vibes Overview Updated September 2026 AI summary Vibes is a cloud-based SMS and mobile marketing platform built for midsize and enterprise businesses seeking to manage large-scale messaging campaigns. It offers two-way messaging, campaign planning and scheduling, contact management, and message personalization, along with customer segmentation and compliance management. Vibes integrates with marketing, ecommerce, and data tools, supporting efficient, targeted customer engagement and reporting. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Vibes 5.0 (1) VS. [4.4 (97)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) Starting Price Contact vendor Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.4 (271) Value For Money 0.0 (0) Value For Money 4.3 (251) Customer Service 0.0 (0) Customer Service 4.2 (238) ## Vibes alternatives [EZ Texting](https://www.capterra.com/p/145848/Ez-Texting/) [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145848/Ez-Texting/) Highest Rated [Braze](https://www.capterra.com/p/155423/Appboy/) [4.7 (168)](https://www.capterra.com/p/155423/Appboy/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155423/Appboy/) [OneSignal](https://www.capterra.com/p/163452/OneSignal/) [4.7 (107)](https://www.capterra.com/p/163452/OneSignal/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163452/OneSignal/) [Infobip](https://www.capterra.com/p/127997/Infobip/) [4.6 (14)](https://www.capterra.com/p/127997/Infobip/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/127997/Infobip/) ## FAQs about Vibes Overview ### What company size and specific industries is Vibes built for? Vibes is designed for enterprise and mid-market brands in retail, quick-service restaurants, and hospitality. It fits companies that need high-volume mobile messaging to grow, activate, and manage consumer relationships at a global scale. Features and Usability ### What are the key features of Vibes? Vibes includes 2-Way Messaging, SMS Messaging, MMS, and Mass Texting for customer outreach, plus Campaign Management, Campaign Scheduling, and Scheduled Messaging for planning sends. It also offers Contact Management, Customer Segmentation, Message Personalization, Compliance Management, Reporting/Analytics, and Third-Party Integrations for tracking and coordination. Integrations ### Which third-party tools and platforms does Vibes integrate with? Vibes integrates with 4 third-party tools: Marketo Engage, Narvar, Shopify, and Snowflake. These catalog integrations cover marketing automation, ecommerce, customer experience, and data warehousing, giving Vibes connections to common systems used for campaign management and data workflows. Getting Started and Support ### What training and onboarding options does Vibes offer? Vibes provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars cover training content for groups, and documentation offers written reference material for self-paced learning and later review. Getting Started and Support ### What customer support options does Vibes offer? Vibes provides FAQ/forum support and chat support. These channels give users access to self-serve guidance and direct help when needed. No reviewer feedback about support experience is available, so support quality, response speed, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 3,882 Push Notifications reviews Capterra data shows that buyers of SMS Marketing software rank the following features as their top priorities: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) Vibes supports all three of the features reviewers rate highest: **SMS Messaging**, **Campaign Scheduling**, and **Mass Texting**. Together, these capabilities help businesses send timely messages at scale, plan outreach in advance, and manage larger text campaigns more efficiently, allowing teams to reach customers with the right message at the right time. 2-Way Messaging Send and receive text messages to communicate with clients or prospects in real-time Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Vibes 27 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Push Notifications: Trigger clickable pop-up messages - QR Codes: Matrix barcode that stores information - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing ### Starting price Free trial not available ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[ Snowflake](https://www.capterra.com/p/148267/Snowflake/)[ Narvar](https://www.capterra.com/p/195787/Narvar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Enterprise Sales Development Representative Marketing and Advertising ### "SMS is a must have" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 23, 2019 Pros Many customers prefer offers sent via text message and there is a very high read rate. Cons Takes a long time to get up and running. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.