--- title: "Vibes Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Vibes Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/174605/Vibes/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Vibes Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Vibes ## What is Vibes? Vibes helps create personal and valuable engagement between consumers and the brands they love. Leading brands like Chipotle, The Container Store, Ralph Lauren & others use Vibes to grow, activate and optimize consumer relationships with timely, relevant, high-volume mobile messaging at a global scale. The Vibes mobile engagement platform enables marketers to connect with consumers using a unified native platform of SMS, MMS, dynamic wallet, push notifications, app inbox and analytic insights. ## What is Vibes used for? [Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)[Push Notifications](https://www.capterra.com/push-notifications-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Vibes?[Manage this product listing](https://www.g2.com/products/vibes/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Vibes 5.0 (1) VS. [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting Price Contact vendor Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.5 (271) Value For Money 0.0 (0) Value For Money 4.2 (251) Customer Service 0.0 (0) Customer Service 4.3 (238) ## Vibes alternatives [4.4 (97)](https://www.capterra.com/p/187336/Sinch-Engage/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [Braze](https://www.capterra.com/p/155423/Appboy/) [4.7 (168)](https://www.capterra.com/p/155423/Appboy/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155423/Appboy/) [OneSignal](https://www.capterra.com/p/163452/OneSignal/) [4.7 (108)](https://www.capterra.com/p/163452/OneSignal/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163452/OneSignal/) [Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/) [4.5 (507)](https://www.capterra.com/p/76928/Campaign-Monitor/reviews/) Starting price $11.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76928/Campaign-Monitor/) ## FAQs about Vibes Overview ### What company size and specific industries is Vibes built for? Vibes is designed for enterprise and mid-market brands in retail, quick-service restaurants, and hospitality. It fits organizations that need high-volume mobile messaging to grow, activate, and manage consumer relationships at a global scale. Features and Usability ### What are the key features of Vibes? Vibes offers SMS marketing and SMS messaging with 2-way messaging, mass texting, scheduled messaging, and automated responses. It also includes campaign management, campaign scheduling, customer segmentation, message personalization, and customizable templates, plus reporting and analytics, compliance management, contact database tools, and third-party integrations. Integrations ### Which third-party tools and platforms does Vibes integrate with? Vibes connects natively to Marketo Engage, Narvar, Shopify, and Snowflake. These catalog integrations cover marketing automation, ecommerce, customer experience, and data warehousing, giving Vibes support for core systems used to manage campaigns, order flows, and analytics across connected business workflows. Getting Started and Support ### What training and onboarding options does Vibes offer? Vibes provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars offer scheduled instruction for groups, and documentation gives written reference material for self-paced review and ongoing feature lookup. Getting Started and Support ### What customer support options does Vibes offer? Vibes provides FAQ and forum support, plus chat for direct help. Those channels give users self-serve answers and faster back-and-forth when questions come up. ## Features AI summary Based on 3,882 SMS Marketing reviews Capterra data shows that buyers of SMS Marketing software rank the following features as their top priorities: - **SMS Messaging** (**59%** of reviewers rated this feature as critical) - **Campaign Scheduling** (**55%**) - **Mass Texting** (**55%**) Vibes supports all three of the features reviewers rate highest: **SMS Messaging**, **Campaign Scheduling**, and **Mass Texting**. Together, these capabilities help businesses send timely messages at scale, plan outreach in advance, and manage larger text campaigns more efficiently, allowing teams to reach customers with the right message at the right time. 2-Way Messaging Send and receive text messages to communicate with clients or prospects in real-time Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Vibes 27 features ### All Features - 2-Way Messaging: Send and receive text messages to communicate with clients or prospects in real-time - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Mass Texting: Send messages to multiple subscribers at the same time - Message Personalization: Personalize text messages using templates and custom fields - MMS: Sending/receiving messages with multimedia content like images, audio, or video over a cellular network - Mobile Coupons: Electronic coupons delivered to a mobile device that can be exchanged for a discount - Push Notifications: Trigger clickable pop-up messages - QR Codes: Matrix barcode that stores information - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduled Messaging: Send individual or bulk text messages at predetermined times - Shortcodes: Short phone numbers that used to opt-in to SMS campaigns - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing ### Starting price Free trial not available ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[ Snowflake](https://www.capterra.com/p/148267/Snowflake/)[ Narvar](https://www.capterra.com/p/195787/Narvar/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating Counts reflect reviews available in this feed. 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Lead, Digital Experience Used the software for: 1-3 years 5.0 November 11, 2026 AI summary based on a full review Vibes provides a reliable service for transactional SMS, which has been beneficial for customer communication at NAPA Online. Budget constraints limit the ability to utilize all features fully, but the product itself is strong. Log in to unlock the full review, detailed ratings, and pros & cons ES Enterprise Sales Development Representative Enterprise Sales Development Representative Used the software for: Less than 1 year ### "SMS is a must have" 5.0 May 24, 2019 Pros Many customers prefer offers sent via text message and there is a very high read rate. Cons Takes a long time to get up and running. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.