--- title: "SureCloud Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SureCloud Software - reviews, pricing plans, popular comparisons to other ERM products and more." source_url: "https://www.capterra.com/p/174655/SureCloud/" page_type: "product" language: "en" --- # SureCloud Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SureCloud ## What is SureCloud? SureCloud transforms how organizations manage Governance, Risk, and Compliance (GRC) and cybersecurity. Our integrated, cloud-based solutions are built on a highly configurable, no-code platform designed to be intuitive, adaptable, and user-friendly. Unlike traditional GRC providers that require organizations to conform to inflexible processes, SureCloud’s solutions empower businesses to tailor their approach, supporting unique needs and operating models. With SureCloud, managing risk becomes simpler, smarter, and seamlessly aligned to your goals. ## What is SureCloud used for? [Risk Management](https://www.capterra.com/risk-management-software/)[Vendor Management](https://www.capterra.com/vendor-management-software/)[Integrated Risk Management](https://www.capterra.com/integrated-risk-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SureCloud?[Manage this product listing](https://www.g2.com/products/surecloud/claim_requests/new?auto=true) ## SureCloud Overview Updated September 2026 AI summary SureCloud offers enterprises and midsize organizations a cloud-based platform for managing compliance, risk, and audit processes across categories like GRC, GDPR, and vendor management. Its features include policy and workflow management, access controls, audit trails, customizable reporting, and incident management, with options such as CAPA, data visualization, and third-party integrations to support regulatory standards and adaptable governance needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SureCloud 4.0 (1) VS. [4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (1) Ease Of Use 4.7 (105) Value For Money 4.0 (1) Value For Money 4.8 (97) Customer Service 4.0 (1) Customer Service 5.0 (102) ## SureCloud alternatives [4.6 (39)](https://www.capterra.com/p/151388/teammate-risk-compliance/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (15)](https://www.capterra.com/p/47491/Corporater-Business-Management-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [LogicGate](https://www.capterra.com/p/148648/LogicGate/) [4.7 (83)](https://www.capterra.com/p/148648/LogicGate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148648/LogicGate/) [Sprinto](https://www.capterra.com/p/238326/Sprinto/) [4.7 (86)](https://www.capterra.com/p/238326/Sprinto/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/238326/Sprinto/) ## FAQs about SureCloud Overview ### What company size and specific industries is SureCloud built for? SureCloud is designed for medium to large organizations across financial services, healthcare, retail and e-commerce, manufacturing and industrial, and professional services. It fits companies that need governance, risk, and compliance support in regulated or operationally complex environments. Features and Usability ### What are the key features of SureCloud? SureCloud offers access controls and permissions, audit management, audit trails, and compliance management for governance workflows. It also includes risk analysis, risk assessment, enterprise risk management, incident management, policy management, vendor management, real-time monitoring, customizable reports, and workflow management. Integrations ### Which third-party tools and platforms does SureCloud integrate with? SureCloud integrates with BitSight, Google Drive, Jira, Okta, OneDrive, ServiceNow, and Zapier. These integrations cover risk intelligence, file storage, identity management, IT service management, and workflow automation, giving teams a focused set of connections for governance and compliance processes. Getting Started and Support ### What training and onboarding options does SureCloud offer? SureCloud provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual, self-paced guidance for teams getting started. Getting Started and Support ### What customer support options does SureCloud offer? SureCloud provides Email/Help Desk support for customer inquiries and issue resolution. No reviewer feedback about support experience is available, so support quality, response times, and helpfulness cannot be described here. ## Features AI summary Based on 4,313 ERM reviews Capterra reviewers highlight these as the features buyers value most when choosing compliance software: - **Compliance Tracking** (**54%** of reviewers rated this feature as critical) - **Document Management** (**48%**) - **Audit Management** (**42%**) SureCloud includes **Audit Management**, giving teams a way to review controls, track findings, and prepare for internal or external audits. However, it does not include **Compliance Tracking** or **Document Management**. Instead, the product offers other important capabilities such as **Incident Management** (**44%**) and **Access Controls/Permissions** (**40%**), which can help businesses respond to issues faster and manage who can view or update sensitive compliance information, helping teams maintain oversight and reduce risk. Access Controls/Permissions 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Risk Assessment 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks Risk Reporting 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Reporting of risks associated with specific actions, events, or entities Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes SureCloud 44 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Mapping: Track the management and flow of data throughout the organization - Data Visualization: Graphical representation of data - Governance: Management of rules, practices, and processes of a company - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Internal Controls Management: Ensure internal objectives and compliance with policies are met - ISO Compliance: Guidelines set by the International Organization for Standardization - IT Risk Management: Manage risks related to IT systems - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - PIA/DPIA: Data impact assessments to identify and mitigate potential data risks - Policy Management: Create, manage, and track policies and procedures within an organization - Prioritization: Arrange tasks based on the level of priority or urgency - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Risk Reporting: Reporting of risks associated with specific actions, events, or entities - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sensitive Data Identification: Identify sensitive or personal information collected from users - Sourcing Management: Negotiate best prices and choose the right vendor for various purchases - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Vendor Master Data Management: Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Assure Contact us for pricing It includes: - Fixed package licensing - 10 named login accounts - Unlimited business units - Gracie GRC assistant (simple) - Risk management and incidents - Compliance and policy management - Mapped control framework - Basic continuous control monitoring - 1 day self-serve setup Automate Contact us for pricing It includes: - Modular package licensing - Unlimited named users - Unlimited business units - Gracie GRC assistant with pre-made and custom skills - Risk management and incidents as base app choice - Third-party risk management as base app choice - Compliance and policy management as base app choice - Mapped control framework included with compliance - Quick start within 4 weeks Orchestrate Contact us for pricing It includes: - Modular package licensing - Unlimited named users - Unlimited business units - Gracie GRC assistant with pre-made and custom skills - Mapped control framework included with compliance - Quick start within 8-12 weeks Value for money 4.0 (1) 4.0 Based on 1 reviews ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CK Claire K. Risk Associate Financial Services ### "Generally a great GRC Tool!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 October 30, 2023 Pros The platform has the ability to be tailored to the specific needs of the company, both during design and implementation phases. The team is always very supportive and offers assistance in case of any issues. Cons The only thing that I don't like is that once you've deployed it into your company, you'll see some things you want to tweak and customize to your company's needs. Reserving the time for this can be a little daunting. Responsiveness could also be improved in some areas, particularly when deleting/removing forms. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.