Who Uses This Software?

We serve customers in all markets however, the following verticals are particularly attracted to iPages: manufacturing, homewares, beauty, retail and wholesale.


Average Ratings

10 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $50.00/month
  • Pricing Details
    Unlimited products,
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • iPages
  • www.ipages.biz
  • Founded 2000
  • United Kingdom

About iPages

eCommerce and inventory management solution geared to support UK retailers.


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iPages Features

  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart

iPages Reviews Recently Reviewed!


Capterra loader

An eCommerce and inventory platform that steps on the toes of high end ERP.

Dec 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The integration and functionality of the system has allowed us to get rid of our old clunky ERP and eCommerce site. The inventory management, sales and order processing are slick saving us time but the best things are the ability to create customer specific hidden account areas on our website and to create assemblies for manufacturing.

We use the hidden areas to simplify customer orders and processing of exclusive products we manufacture for them.

The assembly creation gives us integrated stock control at a component level with the ability to immediately see how many products we can manufacture with current component holdings before assembly. Once assembled the stock levels of everything adjusts automatically.

The embedded SEO elements has also been great help which is being reflected in our rankings.

Cons: Still some work to be done on purchasing to completely automate the in/out stock flow process along with Xero integration but we know it is in hand and can't wait for the update.

Overall: Despite the mountain we had to climb to input all of our initial data it was worth it. Once input the system has dramatically improved and sped up day to day processes.

Working with the iPages team has been exceptional. They genuinely care that the system works in the way that you need it to. They were on hand to give us guidance during the initial set up and bedding in period and are always very receptive and responsive to ideas and change requests.

The continued customer service is outstanding, you know that they have become as invested in your business as you are, something that is always missing from the large SaaS providers.

Excellent Online Tool for Small Businesses

Dec 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like the overall system structure and the way it supports all our business needs for a dynamic online presence. The updating of content is straightforward and quick and is controlled through a Single software platform without the need to have separate software licences. System is flexible and adaptable to the introduction of new features and functions.

Cons: The system is very extensive and can take a while to understand its many functions, you will need to invest some time to learn how to use it effectively, however when used on a regular basis day to day tasks can be completed very quickly

Overall: Overall experience has been excellent, we have had very few minor issues and all were sorted out very quickly via a simple phone call.

Vendor Response

by iPages on December 07, 2018

Hi Steve,

Thanks so much for your review! It's great to hear how you're benefitting from the extensive functionality of the platform - and how usable you're finding it.

You're completely right that it can take a little while to fully engage with all the features (as there is so much in the platform) and we're pleased to hear that the time you've invested in this has paid off in making your day-to-day easier.

Thanks again,
iPages

Family business committed to customer service provide an application which meets my needs

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For a business user with limited experience of using website software I have found i Pages to be ideal for the two small businesses that I own. The user interface is excellent and I can make changes and updates myself - something I could not enjoy with my previous website provider.

Cons: Nothing! It meets all of my needs. I recommend it.

Overall: I benefit from the ability to post news items and edit pages myself for most of my needs. The knowledgeable and approachable iPages support staff are also always able to help or assist if needed.

Vendor Response

by iPages on December 07, 2018

Hi Mike,

Thanks so much for your review - it's fantastic to hear how both the iPages software and the support team have helped your businesses.

Thank you!
Kind regards,
iPages

Family business with huge talent & ideas

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We find it such an easy software to use & train our staff to use.

Customer reviews are also good.

Cons: None of significance, but a little niggle is when we use voucher discounts codes, but suffer when a refund of a product occurs as it gives the customer the full amount & not the discounted price back.

Overall: Communication makes all the difference, we can get help with design & updates and the iPages team together with the software respond to any challenge set.

I pages website software

Dec 12, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Enables us to present a modern, efficient image to our customers.

Cons: The language is not always compréhensible to a non technical user.

Overall: Overall, ipages has accompanied and facilitated our growth online. Relatively easy for an amateur to manage and develop content and when needed help and support is always close at hand with their friendly and personable staff.

Making life simple for a new start up

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to control and edit content with useful reference tools and hands on support from my local contact. It enabled me to concentrate on other areas of our start up in the early days

Cons: Some of the coding around permissions was initially challenging

Overall: Consolidating and retaining data for customer lifetime journey

Vendor Response

by iPages on December 05, 2018

Hi Martin,

Thank you so much for taking the time to review us - it's great to hear about your experience, particularly as you're local to us.

I'm so pleased to hear it made your life easier as a startup - as this is our passion!

I'm also excited to hear it's helped you consolidate your customer data and get insights from their lifetime journey with you.

Regarding your comment on the permissions - this has been addressed in a recent development update to help make it more usable - I'll drop you an email and look forward to getting your further feedback.

Thanks again,
iPages

Excellent!

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a complete non-techie person, even I can manage to find my way around. I do need a bit of instruction but then get the hang of things quickly as the platform is so simple to use. And I love the way my site looks.

Cons: No complaints at all! Anything I haven't been able to do has always been resolved after a chat with the support team.

Overall: I've never used another website provider and I can't imagine finding a team anywhere else who are as helpful, supportive (and patient!), and are also enthusiastic about the services and products I offer through my site. They always make me feel as though I'm important to their business.

Capterra loader

iPages for Overcoming.co.uk

Dec 04, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: iPages makes life relatively simple to update content for a website and to add new material when necessary. It is incredibly helpful to have control over simple updates and for those to be live instantly.

Cons: It can be initially quite hard to find your way around the back-end, and adding additional material and related titles is quite a lengthy, manual process that could be quicker and more automated.

Overall: The customer service, training and overall support from iPages has been personalised, efficient and helpful.

Vendor Response

by iPages on December 07, 2018

Hi Andrew,

Thanks for your review and so pleased to hear how iPages has helped make your life easier - and that you're able to manage your complex site yourself!

Thank you too for your comments around adding the additional titles and we are looking into ways to address this manual process. We shall be in touch when an update is available.

We shall also pass your comments onto the support team as it's great to hear about your highly positive experience.

Thanks again,
iPages

Capterra loader

iPages

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clearly laid out and easy to use. Support for the system is always helpful.

Cons: None as any concerns we have had have been dealt with.

Overall: A flexible package with a broad range of options to suit all types of business. This has allowed us to make use of the additional functionality as and when we are ready.

Vendor Response

by iPages on December 07, 2018

Hi Andy,

Thanks for taking the time to review us - great to hear how the system has helped your business and so exciting to see you using more and more of the functionality.

Thanks again,
iPages

Capterra loader

A helpful and friendly team

Dec 04, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It was quite quick to learn how to use it, and it is versatile .

Cons: There is quite a lot to learn, and some of it I find difficult.

Overall: I have really enjoyed working with the ipages team, they are so friendly and helpful. I love that I can call some one if I have a problem, and they are very happy to help me.