--- title: "InputKit Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about InputKit Software - reviews, pricing plans, popular comparisons to other NPS products and more." source_url: "https://www.capterra.com/p/174672/InputKit/" page_type: "product" language: "en" --- # InputKit Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) InputKit ## What is InputKit? Take advantage of our NPS software to measure metrics that matter to you. As a result of a service rendered or a lived experience, question your clients to obtain relevant feedback that will translate into performance indicators. This will allow you to continuously improve your customer experience. Be proactive in managing your business: benefit from InputKit, the NPS survey software used by more than 520 satisfied customers around the world! ## What is InputKit used for? [Survey](https://www.capterra.com/survey-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 39 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price CA$2000 Flat Rate, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for InputKit?[Manage this product listing](https://www.g2.com/products/inputkit/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### InputKit 4.9 (39) VS. [4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price CA$2000 Flat Rate, Per Year Starting Price $30 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (39) Ease Of Use 4.6 (10,499) Value For Money 4.7 (34) Value For Money 4.4 (6,536) Customer Service 5.0 (36) Customer Service 4.3 (5,845) ## InputKit alternatives [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) [4.7 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158456/JotForm-4-0/) [View all alternatives](https://www.capterra.com/p/174672/InputKit/alternatives/) ## FAQs about InputKit Overview ### Which roles and teams benefit most from InputKit? InputKit is most used by business owners, general managers, regional leaders, and operations coordinators who need structured feedback and service monitoring. Dental practices, communications teams, and sales leaders use it to collect customer input, improve follow-up, track satisfaction trends, and strengthen day-to-day operational performance. Answer based on 39 reviews Overview ### What company size and industries is InputKit built for? InputKit is aimed at small and medium businesses, with reviewer adoption led by small businesses at 92% and midsize businesses at 8%. It serves health-focused sectors most often, especially Health, Wellness and Fitness at 28%, followed by Hospital & Health Care at 13% and Retail at 10%. Answer based on 39 reviews Features and Usability ### What are the key features of InputKit? InputKit offers customer feedback and survey tools such as anonymous feedback, CSAT, CES, and NPS survey structures, plus survey builder features like conditional logic, question branching, and customizable templates. It also includes real-time analytics, reporting, sentiment analysis, complaint management, and multi-channel messaging through email, SMS, and widgets. Integrations ### Which third-party tools and platforms does InputKit integrate with? InputKit integrates with over 40 third-party tools and platforms, including SugarCRM, Asana, Calendly, Clio, Gmail, Google Sheets, HubSpot CRM, HubSpot Sales Hub, Intercom, and Jira. The catalog also includes clinic, scheduling, and support tools such as ClearDestination, ClinicMaster, GOrendezvous, and Juvonno. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does InputKit offer? InputKit provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation and videos give teams written and visual reference material for self-paced learning and review. Getting Started and Support ### What customer support options does InputKit offer? InputKit provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe the support experience as friendly and adaptable, with follow-up from the team and help that supports feedback collection and issue handling. The available materials and direct contact options give customers multiple ways to get assistance. Answer based on 2 reviews ## Features AI summary Based on 10,704 NPS reviews Capterra data shows that buyers of survey software rank the following features as their top priorities: - **Customizable Questions** (**55%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**56%**) - **Survey Builder** (**53%**) InputKit supports all three features that reviewers rate most highly: **Customizable Questions**, **Surveys & Feedback**, and **Survey Builder**. Together, these capabilities give teams the flexibility to tailor surveys to specific goals, collect and review responses efficiently, and create forms faster, helping businesses gather better insights and make more informed decisions. Customizable Questions 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Surveys & Feedback 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Survey Builder 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Create and manage surveys Reporting/Analytics 4.9 (12) 58.33% of 12 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Customizable Fields 5.0 (1) 300.00% of 1 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Feedback Management 4.9 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service InputKit 130 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Benchmarking: Compare key metrics for the business against prominent players in the industry - Brand Management: The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - CES Survey Structure: Survey designed to measure the Customer Effort Score & evaluate their satisfaction of using product or service - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Competitive Analysis: Evaluating strengths and weaknesses of companies with the same target audience - Complaint Monitoring: Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Content Creation: The ability to create unique content - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM Integration: Integration with third-party CRM systems - CSAT Survey Structure: Survey designed the measure customer satisfaction with a product, service, and more - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Email Monitoring: Oversee the use of email by employees and evaluate how productive they are with it - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Engagement: Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc. - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Goal Management: Allows employees to set and manage work or career related goals - Hours: Identify most and least productive hours for individual or multiple workers. - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Insights: Generates insights and reports from aggregated provider data to improve efficiencies and ready systems for audit - Intelligence: Analyzes key metrics to identify root causes of productivity blockers or enhancers. - Interactions: Monitors interactions with customers and/or co-workers. - Manager-to-Employee Recognition: Allows managers to praise, recognize skills, and give feedback to their employees - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Mobile Survey: Distribute a survey via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Negative Feedback Management: Identify, track, and respond to negative feedback - NPS of Customers: Calculate NPS of customers - NPS of Employees: Measure employee engagement and loyalty towards a business using the Net Promoter Score - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Question Piping: Integration of respondents' answers from previous survey questions into subsequent questions or text - Randomization: Randomize the displayed order of questions and answer options - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Response Quotas: Limit the number of participants with certain characteristics you want to complete the survey - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skip Logic: Skip over or route respondents to different questions based on their previous answers - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Social Sharing: Allows businesses to share their videos on social media. - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Support Audio/Images/Video: Allow media to be embedded in the question or answer options - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Text Fields: Open text box field - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - URL Customization: Modifying a website's URL to enhance readability, branding, or campaign alignment - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Integration: Seamlessly integrates with 3rd party websites - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. Features 4.8 (39) 4.8 Based on 39 reviews ## Pricing Value for money 4.7 (34) [View pricing plan details](https://www.capterra.com/p/174672/InputKit/pricing/) Startup CA$2,000 Flat Rate,Per Year Base CA$3,000 Flat Rate,Per Year Value for money 4.7 (34) 4.7 Based on 34 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (36) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (36) 5.0 Based on 36 reviews ## User reviews Overall rating 4.9 Based on 39 reviews Filter by rating 5(35) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MA Maxime A. n.a Building Materials ### "C'est simple et efficace" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 13, 2026 En gros, j'aime bien le logiciel pour ca facilité d'utilisation et de personalisation des sondage. Règle général le service est rapide et efficace. Pros J'aime bien la facilité d'utilisation de la plateforme ainsi que la clarté des graphiques dans la page d'acceuil. Cons Avec la nouvelle version, je trouve que la fenêtre qui s'ouvre lorsque tu veux voir les réponses a un sondage d'un client est trop petite. On voit à peine les échanges. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Celine M. Directrice Medical Practice ### "Cliniquelaserjouvence " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 8, 2026 C’est trop fraîchement installé pour donner une note finale mais j’espère que je vais atteindre mes objectifs qui est de donner à mon entreprise une visibilité accru Pros C’est de constater que l’équipe de soutient et de mise en place soient aussi rapide et efficace Je suis pas très habile en informatique Cons J’ai pas vraiment de volet désagréable pour l’instant , je pense que l’équipe a un rôle bien défini ce qui semble bien fonctionner tant que pour la vente et l’installation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Aya M. Secrétaire, réceptionniste Law Practice ### "simple, efficace, utile au quotidien" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 8, 2025 Mon expérience avec InputKit est très positive. L’outil est facile à utiliser, bien pensé, vraiment utile au quotidien vu qu'il nous a permis d’augmenter nos avis Google et de mieux comprendre nos clients. On gagne du temps, on est plus réactifs, et nos clients se sentent écoutés. Pros \-Très simple à utiliser, même pour les nouveaux employés. -Permet de récolter plus d’avis clients rapidement. -On voit clairement les retours en temps réel, ce qui aide à s’améliorer -Bon accompagnement de l’équipe InputKit dès le départ -Gagne beaucoup de temps grâce à l’automatisation Cons \-Tarif à considérer pour les bureaux de petite taille -Certaines fonctionnalités pourraient être un peu plus personnalisables Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Manon D. Cheffe régionale Health, Wellness and Fitness ### "Excellent ajout à l'entreprise" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 7, 2025 Très bien. Facile d'utilisation. Beaucoup d'information disponible. Pros Permet d'avoir une relation anonyme ou non avec le client et de bien saisir leur satisfaction ou insatisfaction. Feedback intéressant à lire et bon outil motivateur pour les employés. Cons Je n'ai pas eu d'inconvénient avec le produit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Julie D. gestionnaire Hospital & Health Care ### "Super plateforme pour connaître l'expérience client." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 18, 2024 Pros Avec la plateforme, nous pouvons connaître l'expérience du patient à chaque rdv. Cons Je n'ai rien de négatif à dire, nos objectifs avec la plateforme sont rencontrés. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Johanne L. Gestionnaire Hospitality ### "Professionnaliste" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2024 J'adore la facilité et la simplicité de ce logiciel. Pros Logiciel simple à comprendre, la rapidité du service quand on a besoin d'aide Cons Pour le moment je n'ai pas trouvé d'inconvénients pour nous. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HF Helene F. gestionnaire Hospital & Health Care ### "que du positif " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2024 service a la clientele impeccable, tres rapide Pros Augementer notre visibilité avec les bons commentaires de notre patientelle Cons il n'y a pas d'inconveniant jusqu'à present tout ce passe a merveille Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Julie D. Propriétaire Alternative Medicine ### "Merci InputKit d'aider mes RH" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 7, 2024 Super facile d'utilisation , vérification globale rapide Pros Facilitée d'avoir des rapports d'employés séparés. Cons la limite de sms configurés est limite d'être suffisante pour mon utilisation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 16, 2024 Merci Julie pour vos excellents commentaires et votre bonne note. Nous sommes heureux de savoir que notre solution vous apporte satisfaction. Au plaisir! Isabel LeBire Gestionnaire du succès client chez InputKit JA Josianne A. Coordonatrice Hospital & Health Care ### "Tout est facile " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 26, 2024 Très bonne ! J'adore la simplicité d'utilisation et le service très rapide en cas de question. Pros Le service d'aide très rapide, la simplicité d'utilisation ! Cons Je n'ai rien de négatif à dire ! Pour l'instant tout va bien et tout est facile d'utilisation ! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 4, 2024 Bonjour Josianne, Un grand merci pour vos beaux commentaires sur notre service ! N'hésitez pas à nous contacter au besoin et au plaisir d'échanger prochainement. Antoine Gestionnaire de succès client - InputKit HD Helene D. Directrice administrative Telecommunications ### "Un outil utile" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 31, 2024 Nous utilisons cet outil chaque jour. Il serait difficile de se passer de son utilisation. Pros Tableau bord avec une vue d'ensemble - Facile à lire Cons Pas d'inconvénient, que des avantages à utiliser cet outil. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 5, 2024 Merci pour votre excellent commentaire Hélène ! Nous sommes heureux de savoir que notre solution ainsi que notre service offert vous apporte satisfaction. Nous restons disponibles sur le Chat pour toute demande ! Antoine Responsable de Succès Client CM Christian M. Propriétaire Medical Devices ### "Outil de mesure de satisfaction" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 21, 2024 Très bien jusqu'à maintenant. Je crois cependant que ça va demeurer répétitif. Pros La facilité de sonder les clients. Le tableau de bord et de pouvoir répondre aux avis via une seule plateforme. Cons Pour vraiment bien l'utiliser, il faut adapter son logiciel client à InputKit. Reasons for choosing InputKit Recommandation d'un ami. Excellent service du personnel de InputKit. Très encadré. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 22, 2024 Nous vous remercions pour vos beaux commentaires Christian ! N'hésitez pas à nous contacter si vous souhaitez échanger sur de nouvelles possibilités d'utilisation pour votre plateforme. Au plaisir d'échanger avec vous prochainement. Antoine C Gestionnaire du succès client chez Inputkit FC FRANCE C. Directrice générale Hospital & Health Care ### "Input kit / sondage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2024 Pros le sondage des patients m'aide vraiment à savoir de quel façon nous pouvons améliorer notre service.aucun Cons Il n'y a aucun aspect qui a été moins apprécié. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 22, 2024 Merci beaucoup pour votre retour positif France ! Nous sommes heureux que notre solution vous aide au quotidien. Au plaisir d'échanger avec vous prochainement. Antoine C Gestionnaire du succès client chez Inputkit VG Veronik G. Directrice des operations Retail ### "Un bel outil de suivi avec nos clients" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2023 Pros Facilité d'utiliser les outils à notre disposition pour effectuer des suivis de satisfaction avec nos clients après nos installations. Permet également d'augmenter notre crédibilité/notoriété car les références Google et Facebook sont plus nombreuses aussi depuis que nous utilisons InputKit. Cons Aucun inconvénient noté jusqu'à présent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 8, 2024 Un grand merci pour votre retour Veronik, vos commentaires sont très appréciés ! Au plaisir d'échanger avec vous prochainement. Antoine C Gestionnaire du succès client chez Inputkit JH Josee H. Coordonnatrice des communications Public Safety ### "Simple, pratique et fiable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2023 Nous utilisons l’outil InputKit sur une base quotidienne ou hebdomadaire.C’est pratique et simple, car nous avons accès à l’ensemble des données recueillies ainsi qu’à l’analyse des résultats.Les sondages InputKit permettent à notre organisation de prendre des décisions éclairées plus rapidement.De plus, il s’agit d’une entreprise québécoise dynamique et à l’écoute des besoins de ses clients. Pros Des résultats en temps réels. Des sondages personnalisés à notre clientèle. Cons Pour nous, il n'y a que des avantages. La solution nous convient bien. Reasons for choosing InputKit Solution québécoise. Soutien rapide en cas de besoin. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 10, 2023 Un gros merci Josée de la part de toute l'équipe pour cette belle recommandation et vos bons mots à l'égard de notre solution! 🤩 ER Emilie R. Gestionnaire de projets ventes & marketing Retail ### "Un outil efficace" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 29, 2023 Pros c'est un outil efficace et facile a utiliser par tous nos employés concernés, le support est rapide ce qui est important pour nous. Cons Quelques petits bugs mais toujours un service rapide pour régler les petits problèmes Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 10, 2023 Bonjour Émilie, Merci beaucoup de prendre le temps de mettre un avis en ligne! La satisfaction de nos clients est notre priorité et nous sommes heureux de lire ce témoignage! AG alexandre G. Directeur des ventes Building Materials ### "Avis Google" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 28, 2023 Très satisfait d’Inputkit jusqu’à présent Pros La redirection vers les avis Google. Notre note Google a augmenté grâce à ça Cons Aucun pour le moment. Nous sommes très satisfait. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 1, 2023 Merci pour votre excellent commentaire.🤩Nous sommes très heureux de savoir que notre solution répond à vos attentes. C'est un plaisir de vous compter parmi nos précieux clients. Isabel L. Gestionnaire du succès client chez InputKit DL Danielle L. Danielle, Gestionnaire Health, Wellness and Fitness ### "Gesstionnaire" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2023 Nous sommes très satisfait du logiciel et ce que cela nous apporte Pros De nous permettre d'avoir les commentaires de nos clients Cons Lorsque nous avons dû changer les informations site web et facebook Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 31, 2023 Merci pour votre excellent commentaire Danielle. Nous sommes heureux de savoir que notre solution ainsi que notre service offert vous apporte satisfaction. Au plaisir! Isabel L. MG Mario G. Directeur Général Retail ### "Satisfaction, simple et facile d'utilisation !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2023 Connaître l'expérience du client à la livraison et / ou la vente selon le cas. Pouvoir résoudre le problème et trouver une solution rapidement afin que le client soit satisfait. Pros Sa facilité d'analyser les résultats. Il est simple à comprendre et le soutien est rapide si jamais nous avons des questions. Cons Nous n'avons aucun aspect dont nous ne sommes pas satisfaits. ! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Maxime D. Directeur Général Medical Practice ### "Directeur" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2023 Pros La rétroaction des clients. Beaucoup de commentaires constructifs pour améliorer nos processus en continue Cons Tout est ok. Pas de problème à signalé. Merci Reasons for choosing InputKit Référence ami dentiste Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 1, 2023 Wow Maxime, merci infiniment pour ce commentaire, c'est très motivant. Au plaisir! 😊 GG Giovanni G. General Manager Health, Wellness and Fitness ### "Feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 11, 2023 It has been an easy process and positive experience. Pros So far the survey capabilities - perhaps will be able to provide further feedback once we have used it for the whole cycle. Cons Nothing at this time - perhaps will be able to provide further feedback once we have used it for the whole cycle. Reasons for choosing InputKit Direction from head office Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 7, 2023 Hello Giovanni, Thank you very much for your feedback! Your comments are greatly appreciated. Have a great day and see you soon! ���� Isabel L. Customer Success Manager at InputKit SR Steeve R. Responsable des implantations Information Technology and Services ### "Intuitifs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 15, 2022 Tres bien, facile d'utilisation et conviviale. Pros Plaforme complètement dynamique et paramétrable ! Cons Aucun pour l'instant, je n'ai pas assez de temps d'utilisation avec la plateforme. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 2, 2022 Merci beaucoup Steeve d'avoir pris le temps de partager votre expérience. Vos bons mots sont très appréciés ✨ Isabel LeBire Gestionnaire du succès client chez InputKit AG Amelie G. directrice Retail ### "on adore!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 17, 2022 Nous recommandons input kit! Pros Super fonctionnalité pour recevoir rapidement les feedbacks de nos clients! Cons rien! c'est facile à utiliser et notre équipe adore ça! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 20, 2022 Bonjour Amélie, Merci beaucoup pour votre rétroaction! Vos commentaires sont très appréciés et c'est un plaisir de savoir que notre solution vous apporte satisfaction. Bonne journée et à bientôt ! ���� Isabel LeBire Gestionnaire du succès client chez InputKit MS Martin S. Directeur général Health, Wellness and Fitness ### "Input Kit, un outil puissant et simple d'utilisation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 14, 2022 Pros La Convivialité, l'adaptabilité et le support et suivi de l'équipe Cons Questionnaires limités pour évaluer expérience employé, utilisation en interne. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 20, 2022 Merci Martin pour votre rétroaction et votre excellent commentaire. Nous avons pris bonne note de votre point à améliorer au niveau des questionnaires expérience employé. Merci pour votre confiance. Isabel - chez InputKit AC Antoine C. Dentiste Health, Wellness and Fitness ### "Excellent logiciel" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2022 Pros Être capable de savoir rapidement si un patient n'a pas aimée son expérience, ce qui nous donne la possibilité de remédier à la situation dans les plus brefs délais. Cons Non-intégré avec notre logiciel de gestion de la clinique. Les courriels et textos doivent être envoyés manuellement Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 11, 2022 Monsieur Antoine, merci beaucoup d'avoir pris le temps de partager votre expérience. Vos mots aimables sont très appréciés et toute l'équipe en sera ravie ! Isabel de InputKit MR Manon R. Dentiste Health, Wellness and Fitness ### "InputKit, un atout pour notre équipe et nos patients !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2022 Je recommande à 100% !! Pros Logiciel très simple à utiliser InputKit permet de communiquer à l’equipe l’appréciation des patients face à leur visite chez le dentiste. C’est un wow pour notre clinique ! Cons J’ai l’impression que certains patients interprètent mal une question en particulier, ce qui nous donne parfois une note médiocre alors que le patient se dit 100% satisfait. J’ai toujours senti par contre que l’équipe d’InputKit avait le souci d’améliorer ce point. Aussi, certains patients trouvent que le sondage leur est envoyé trop souvent. Sûrement que ce point pourrait être modifié, je n’ai jamais demandé. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 11, 2022 Merci Madame Manon pour vos aimables commentaires et votre confiance. Nous avons pris bonne note de votre suggestion et nous vous avons entendu, je vous confirme que la question de recommandation a été reformulée afin que la clientèle puisse bien l'assimiler. En ce qui concerne la fréquence d'envoi du sondage, oui il est possible de changer la fréquence. Vous pouvez trouver l'information sur notre centre d'aide via votre compte InputKit et procéder aux changements par vous-mêmes. Voici le lien pour vous guider: https://help.inputkit.io/fr/articles/5413095-les-intervalles Isabel-InputKit ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [SurveyMonkey vs InputKit](https://www.capterra.com/compare/174672-253516/InputKit-vs-SurveyMonkey)