Who Uses This Software?

Small & medium businesses who want honest feedback from their customers to help grow their business.


Average Ratings

3 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • InputKit
  • inputkit.io
  • Founded 2017
  • Canada

About InputKit

InputKit is a customer feedback software that helps businesses streamline their after-sales follow-up process. It enables its users to take advantage of important but overlooked opportunities to grow their business: Customer Feedback, Net Promoter Score, Referrals, Cross-sell, Online Reviews and more.


InputKit Features

  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content

InputKit Reviews Recently Reviewed!


Easy to use, gives real results and great customer support

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's really easy to use and it helps us to get honest feedback from our customers. It's also great because it automatically asks our customers to leave reviews on Google and Facebook. It also offers them our other services so it automatically generates more business from our customers!

Cons: It takes a little bit of time to get started. But overall, I love this software. It really helps our business.

Overall: Honest feedback from our customers !

Capterra-loader

Highly recommend InputKit!!

Aug 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: InputKit solves the problem of getting feedback from customers and addressing any issues to improve customer service.

Cons: There some minor user experience that can be improved on but overall, the software is much improved from my initial run and works as advertised.

Overall: InputKit is an impressive piece of software that allows all types of businesses to get valuable, actionable feedback from their customers and increase their positive reviews online. This is a must for everybody conducting business on the web and trying to grow their community. Highly recommend InputKit!!

A SaaS product that is constantly improved. Cover all interesting features to automate feedbacks.

Apr 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After set up, it is great to see everything about clients answers. You can also choose to build a sequence that will stop if the software detects that a client is not satisfied.

Cons: You must be prepared to set some things up at first, you need to build your forms, your sequences. After that, you can truly automate feedbacks.

Vendor Response

by InputKit on April 12, 2018

Thank you for you review!