# InputKit Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about InputKit Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/174672/inputkit/reviews --- # InputKit Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) InputKit ## What is InputKit? Following a lived experience or a service rendered, send automated and personalized satisfaction surveys to better understand the needs and expectations of your clients towards your company. It will allow you to stand out from the competition while offering an exceptional customer experience. Implement InputKit, the customer survey software used by more than 520 satisfied customers around the world! ## What is InputKit used for? [Survey](https://www.capterra.com/survey-software/)[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 37 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price CA$2000 Flat Rate, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for InputKit?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://inputkit.io&name=InputKit) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### InputKit 4.9 (37) VS. [4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price CA$2000 Flat Rate, Per Year Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (37) Ease Of Use 4.7 (10,408) Value For Money 4.8 (32) Value For Money 4.5 (6,450) Customer Service 5.0 (34) Customer Service 4.5 (5,757) ## InputKit alternatives [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month [4.7 (944)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month [4.7 (701)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing [4.6 (963)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) Starting price $19.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/174672/InputKit/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Feedback Management 4.9 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Reporting/Analytics 4.9 (10) 50.00% of 10 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Customer Experience Management 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Customizable Questions 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Tailored or customizable questions for more targeted and relevant data collection Customizable Forms 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Real-Time Data 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Receive data and information in real time InputKit 119 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Tools for the systematic analysis of various types of data or statistics Allow reviewers to provide anonymous feedback to encourage honest conversations Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages Compare key metrics for the business against prominent players in the industry The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience. Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Survey designed to measure the Customer Effort Score & evaluate their satisfaction of using product or service Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Evaluating strengths and weaknesses of companies with the same target audience Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction Capability of a software or system to make decisions and perform actions based on specified conditions The ability to create unique content Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Integration with third-party CRM systems Survey designed the measure customer satisfaction with a product, service, and more A report showing what actions customers perform A collection of customer information such as contact details, demographics, previous interactions, etc. Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Access previous interactions or concerns to maintain customer relationships Record customer information, purchase history, and other notes Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Analyze survey results via statistical testing or crosstabs directly within the software Import and export data to and from software applications Graphical representation of data Assemble applications and processes by dragging over and arranging pre-built components Receive and/or send email notifications for urgent updates, requests, or other information Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Electronic storage of staff/employee contact information and job status in a centralized repository Oversee the use of email by employees and evaluate how productive they are with it Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Centralized storage for employee data, records, and performance metrics Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Allows employees to set and manage work or career related goals Allows managers to praise, recognize skills, and give feedback to their employees Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Distribute a survey via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage multiple campaigns in one system Allows for businesses to run a variety of different campaigns across different channels Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Collect information from multiple sources Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Manage and support multiple locations Identify, track, and respond to negative feedback Calculate NPS of customers Measure employee engagement and loyalty towards a business using the Net Promoter Score Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews Integration of respondents' answers from previous survey questions into subsequent questions or text Randomize the displayed order of questions and answer options Ratings/Reviews Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Limit the number of participants with certain characteristics you want to complete the survey Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Allows businesses to request reviews from their customers Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Allow users to access multiple services after entering their login credentials once Skip over or route respondents to different questions based on their previous answers Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Track activity on sites such as Facebook, Twitter, Instagram, etc. Allows businesses to share their videos on social media. Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Allow media to be embedded in the question or answer options Create and manage surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, save, and re-purpose templates for emails, forms, etc. Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Open text box field Addition of necessary external data, applications, tools, or features Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Modifying a website's URL to enhance readability, branding, or campaign alignment Interact with data visualization elements, such as charts and graphs, to drill down into data Seamlessly integrates with 3rd party websites An extended application or connector that enables users to perform additional services with their current set of tools Get Advice We can help you find the software with the features you need. Features 4.9 (37) 4.9 Based on 37 reviews ## Pricing Value for money 4.8 (32) [View pricing plan details](https://www.capterra.com/p/174672/InputKit/pricing/) Startup CA$2,000 Flat Rate,Per Year Base CA$3,000 Flat Rate,Per Year Value for money 4.8 (32) 4.8 Based on 32 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (34) 5.0 Based on 34 reviews ## User reviews Overall rating 4.9 Based on 37 reviews Filter by rating 5(33) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AM Aya M. Secrétaire, réceptionniste Law Practice ### "simple, efficace, utile au quotidien" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 8, 2025 Mon expérience avec InputKit est très positive. L’outil est facile à utiliser, bien pensé, vraiment utile au quotidien vu qu'il nous a permis d’augmenter nos avis Google et de mieux comprendre nos clients. On gagne du temps, on est plus réactifs, et nos clients se sentent écoutés. Pros \-Très simple à utiliser, même pour les nouveaux employés. -Permet de récolter plus d’avis clients rapidement. -On voit clairement les retours en temps réel, ce qui aide à s’améliorer -Bon accompagnement de l’équipe InputKit dès le départ -Gagne beaucoup de temps grâce à l’automatisation Cons \-Tarif à considérer pour les bureaux de petite taille -Certaines fonctionnalités pourraient être un peu plus personnalisables Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Manon D. Cheffe régionale Health, Wellness and Fitness ### "Excellent ajout à l'entreprise" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 7, 2025 Très bien. Facile d'utilisation. Beaucoup d'information disponible. Pros Permet d'avoir une relation anonyme ou non avec le client et de bien saisir leur satisfaction ou insatisfaction. Feedback intéressant à lire et bon outil motivateur pour les employés. Cons Je n'ai pas eu d'inconvénient avec le produit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Julie D. gestionnaire Hospital & Health Care ### "Super plateforme pour connaître l'expérience client." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 18, 2024 Pros Avec la plateforme, nous pouvons connaître l'expérience du patient à chaque rdv. Cons Je n'ai rien de négatif à dire, nos objectifs avec la plateforme sont rencontrés. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Johanne L. Gestionnaire Hospitality ### "Professionnaliste" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2024 J'adore la facilité et la simplicité de ce logiciel. Pros Logiciel simple à comprendre, la rapidité du service quand on a besoin d'aide Cons Pour le moment je n'ai pas trouvé d'inconvénients pour nous. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HF Helene f. gestionnaire Hospital & Health Care ### "que du positif " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2024 service a la clientele impeccable, tres rapide Pros Augementer notre visibilité avec les bons commentaires de notre patientelle Cons il n'y a pas d'inconveniant jusqu'à present tout ce passe a merveille Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JD Julie D. Propriétaire Alternative Medicine ### "Merci InputKit d'aider mes RH" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 7, 2024 Super facile d'utilisation , vérification globale rapide Pros Facilitée d'avoir des rapports d'employés séparés. Cons la limite de sms configurés est limite d'être suffisante pour mon utilisation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 16, 2024 Merci Julie pour vos excellents commentaires et votre bonne note. Nous sommes heureux de savoir que notre solution vous apporte satisfaction. Au plaisir! Isabel LeBire Gestionnaire du succès client chez InputKit JA Josianne A. Coordonatrice Hospital & Health Care ### "Tout est facile " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 26, 2024 Très bonne ! J'adore la simplicité d'utilisation et le service très rapide en cas de question. Pros Le service d'aide très rapide, la simplicité d'utilisation ! Cons Je n'ai rien de négatif à dire ! Pour l'instant tout va bien et tout est facile d'utilisation ! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 4, 2024 Bonjour Josianne, Un grand merci pour vos beaux commentaires sur notre service ! N'hésitez pas à nous contacter au besoin et au plaisir d'échanger prochainement. Antoine Gestionnaire de succès client - InputKit HD Helene D. Directrice administrative Telecommunications ### "Un outil utile" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 31, 2024 Nous utilisons cet outil chaque jour. Il serait difficile de se passer de son utilisation. Pros Tableau bord avec une vue d'ensemble - Facile à lire Cons Pas d'inconvénient, que des avantages à utiliser cet outil. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 5, 2024 Merci pour votre excellent commentaire Hélène ! Nous sommes heureux de savoir que notre solution ainsi que notre service offert vous apporte satisfaction. Nous restons disponibles sur le Chat pour toute demande ! Antoine Responsable de Succès Client CM Christian M. Propriétaire Medical Devices ### "Outil de mesure de satisfaction" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 21, 2024 Très bien jusqu'à maintenant. Je crois cependant que ça va demeurer répétitif. Pros La facilité de sonder les clients. Le tableau de bord et de pouvoir répondre aux avis via une seule plateforme. Cons Pour vraiment bien l'utiliser, il faut adapter son logiciel client à InputKit. Reasons for choosing InputKit Recommandation d'un ami. Excellent service du personnel de InputKit. Très encadré. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 22, 2024 Nous vous remercions pour vos beaux commentaires Christian ! N'hésitez pas à nous contacter si vous souhaitez échanger sur de nouvelles possibilités d'utilisation pour votre plateforme. Au plaisir d'échanger avec vous prochainement. Antoine C Gestionnaire du succès client chez Inputkit FC FRANCE C. Directrice générale Hospital & Health Care ### "Input kit / sondage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 19, 2024 Pros le sondage des patients m'aide vraiment à savoir de quel façon nous pouvons améliorer notre service.aucun Cons Il n'y a aucun aspect qui a été moins apprécié. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 22, 2024 Merci beaucoup pour votre retour positif France ! Nous sommes heureux que notre solution vous aide au quotidien. Au plaisir d'échanger avec vous prochainement. Antoine C Gestionnaire du succès client chez Inputkit VG Veronik G. Directrice des operations Retail ### "Un bel outil de suivi avec nos clients" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2023 Pros Facilité d'utiliser les outils à notre disposition pour effectuer des suivis de satisfaction avec nos clients après nos installations. Permet également d'augmenter notre crédibilité/notoriété car les références Google et Facebook sont plus nombreuses aussi depuis que nous utilisons InputKit. Cons Aucun inconvénient noté jusqu'à présent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 8, 2024 Un grand merci pour votre retour Veronik, vos commentaires sont très appréciés ! Au plaisir d'échanger avec vous prochainement. Antoine C Gestionnaire du succès client chez Inputkit JH Josee H. Coordonnatrice des communications Public Safety ### "Simple, pratique et fiable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2023 Nous utilisons l’outil InputKit sur une base quotidienne ou hebdomadaire.C’est pratique et simple, car nous avons accès à l’ensemble des données recueillies ainsi qu’à l’analyse des résultats.Les sondages InputKit permettent à notre organisation de prendre des décisions éclairées plus rapidement.De plus, il s’agit d’une entreprise québécoise dynamique et à l’écoute des besoins de ses clients. Pros Des résultats en temps réels. Des sondages personnalisés à notre clientèle. Cons Pour nous, il n'y a que des avantages. La solution nous convient bien. Reasons for choosing InputKit Solution québécoise. Soutien rapide en cas de besoin. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 10, 2023 Un gros merci Josée de la part de toute l'équipe pour cette belle recommandation et vos bons mots à l'égard de notre solution! 🤩 ER Emilie R. Gestionnaire de projets ventes & marketing Retail ### "Un outil efficace" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 29, 2023 Pros c'est un outil efficace et facile a utiliser par tous nos employés concernés, le support est rapide ce qui est important pour nous. Cons Quelques petits bugs mais toujours un service rapide pour régler les petits problèmes Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 10, 2023 Bonjour Émilie, Merci beaucoup de prendre le temps de mettre un avis en ligne! La satisfaction de nos clients est notre priorité et nous sommes heureux de lire ce témoignage! AG alexandre g. Directeur des ventes Building Materials ### "Avis Google" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 28, 2023 Très satisfait d’Inputkit jusqu’à présent Pros La redirection vers les avis Google. Notre note Google a augmenté grâce à ça Cons Aucun pour le moment. Nous sommes très satisfait. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 1, 2023 Merci pour votre excellent commentaire.🤩Nous sommes très heureux de savoir que notre solution répond à vos attentes. C'est un plaisir de vous compter parmi nos précieux clients. Isabel L. Gestionnaire du succès client chez InputKit DL Danielle L. Danielle, Gestionnaire Health, Wellness and Fitness ### "Gesstionnaire" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2023 Nous sommes très satisfait du logiciel et ce que cela nous apporte Pros De nous permettre d'avoir les commentaires de nos clients Cons Lorsque nous avons dû changer les informations site web et facebook Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 31, 2023 Merci pour votre excellent commentaire Danielle. Nous sommes heureux de savoir que notre solution ainsi que notre service offert vous apporte satisfaction. Au plaisir! Isabel L. MG Mario G. Directeur Général Retail ### "Satisfaction, simple et facile d'utilisation !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2023 Connaître l'expérience du client à la livraison et / ou la vente selon le cas. Pouvoir résoudre le problème et trouver une solution rapidement afin que le client soit satisfait. Pros Sa facilité d'analyser les résultats. Il est simple à comprendre et le soutien est rapide si jamais nous avons des questions. Cons Nous n'avons aucun aspect dont nous ne sommes pas satisfaits. ! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Maxime D. Directeur Général Medical Practice ### "Directeur" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2023 Pros La rétroaction des clients. Beaucoup de commentaires constructifs pour améliorer nos processus en continue Cons Tout est ok. Pas de problème à signalé. Merci Reasons for choosing InputKit Référence ami dentiste Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 1, 2023 Wow Maxime, merci infiniment pour ce commentaire, c'est très motivant. Au plaisir! 😊 GG Giovanni G. General Manager Health, Wellness and Fitness ### "Feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 11, 2023 It has been an easy process and positive experience. Pros So far the survey capabilities - perhaps will be able to provide further feedback once we have used it for the whole cycle. Cons Nothing at this time - perhaps will be able to provide further feedback once we have used it for the whole cycle. Reasons for choosing InputKit Direction from head office Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 7, 2023 Hello Giovanni, Thank you very much for your feedback! Your comments are greatly appreciated. Have a great day and see you soon! ���� Isabel L. Customer Success Manager at InputKit SR Steeve R. Responsable des implantations Information Technology and Services ### "Intuitifs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 15, 2022 Tres bien, facile d'utilisation et conviviale. Pros Plaforme complètement dynamique et paramétrable ! Cons Aucun pour l'instant, je n'ai pas assez de temps d'utilisation avec la plateforme. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 2, 2022 Merci beaucoup Steeve d'avoir pris le temps de partager votre expérience. Vos bons mots sont très appréciés ✨ Isabel LeBire Gestionnaire du succès client chez InputKit AG Amelie G. directrice Retail ### "on adore!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 17, 2022 Nous recommandons input kit! Pros Super fonctionnalité pour recevoir rapidement les feedbacks de nos clients! Cons rien! c'est facile à utiliser et notre équipe adore ça! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 20, 2022 Bonjour Amélie, Merci beaucoup pour votre rétroaction! Vos commentaires sont très appréciés et c'est un plaisir de savoir que notre solution vous apporte satisfaction. Bonne journée et à bientôt ! ���� Isabel LeBire Gestionnaire du succès client chez InputKit MS Martin S. Directeur général Health, Wellness and Fitness ### "Input Kit, un outil puissant et simple d'utilisation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 14, 2022 Pros La Convivialité, l'adaptabilité et le support et suivi de l'équipe Cons Questionnaires limités pour évaluer expérience employé, utilisation en interne. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 20, 2022 Merci Martin pour votre rétroaction et votre excellent commentaire. Nous avons pris bonne note de votre point à améliorer au niveau des questionnaires expérience employé. Merci pour votre confiance. Isabel - chez InputKit AC Antoine C. Dentiste Health, Wellness and Fitness ### "Excellent logiciel" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2022 Pros Être capable de savoir rapidement si un patient n'a pas aimée son expérience, ce qui nous donne la possibilité de remédier à la situation dans les plus brefs délais. Cons Non-intégré avec notre logiciel de gestion de la clinique. Les courriels et textos doivent être envoyés manuellement Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 11, 2022 Monsieur Antoine, merci beaucoup d'avoir pris le temps de partager votre expérience. Vos mots aimables sont très appréciés et toute l'équipe en sera ravie ! Isabel de InputKit MR Manon R. Dentiste Health, Wellness and Fitness ### "InputKit, un atout pour notre équipe et nos patients !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2022 Je recommande à 100% !! Pros Logiciel très simple à utiliser InputKit permet de communiquer à l’equipe l’appréciation des patients face à leur visite chez le dentiste. C’est un wow pour notre clinique ! Cons J’ai l’impression que certains patients interprètent mal une question en particulier, ce qui nous donne parfois une note médiocre alors que le patient se dit 100% satisfait. J’ai toujours senti par contre que l’équipe d’InputKit avait le souci d’améliorer ce point. Aussi, certains patients trouvent que le sondage leur est envoyé trop souvent. Sûrement que ce point pourrait être modifié, je n’ai jamais demandé. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 11, 2022 Merci Madame Manon pour vos aimables commentaires et votre confiance. Nous avons pris bonne note de votre suggestion et nous vous avons entendu, je vous confirme que la question de recommandation a été reformulée afin que la clientèle puisse bien l'assimiler. En ce qui concerne la fréquence d'envoi du sondage, oui il est possible de changer la fréquence. Vous pouvez trouver l'information sur notre centre d'aide via votre compte InputKit et procéder aux changements par vous-mêmes. Voici le lien pour vous guider: https://help.inputkit.io/fr/articles/5413095-les-intervalles Isabel-InputKit PB Pierre B. Chef de territoire Health, Wellness and Fitness ### "Un outil simple et efficace" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2022 Déjà hâte de l'implanter dans notre réseau. Tous mes gestionnaires veulent cette outil formidable. Pros Un outil impeccable, à faible coût pour avoir le pouls réel en continue de notre service patient. Sa simplicité d'utilisation pour notre clientèle, le personnel et la qualité de l'information pour la gestions Cons Pour ma part tout est parfait. Même l'intégration a été un charme. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 11, 2022 Whoa! Merci M. Pierre pour vos éloges ! Nous sommes très heureux de vous compter parmi nos fidèles clients. Isabel-InputKit KV Karine V. Directrice générale Hospital & Health Care ### "Un produit dont je ne saurais me passer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 13, 2022 Facile et utile. Pros La simplicité d'utilisation, la quantité de rétroaction. L'excellent service à la clientèle rapide et efficace. L'augmentation fragrante d'avis google. La possibilité de contacter nos clients insatisfaits et de trouver des solutions. Cons Je ne crois pas qu'il y ai de points faibles pour ma part. Reasons for choosing InputKit Produit québécois, simple et bien expliqué. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 15, 2022 Un grand merci Mme Karine de la part de toute l'équipe pour cette belle recommandation ! Isabel - InputKit Popular comparisons [SurveyMonkey vs InputKit](https://www.capterra.com/compare/174672-253516/InputKit-vs-SurveyMonkey)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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