# BuildOps CRM+ Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about BuildOps CRM+ Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/174683/Shark-Byte-CRM/alternatives --- # BuildOps CRM+ Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) BuildOps CRM+ ## What is BuildOps CRM+? A all in one tool for the Mechanical Service Industry, Customer Management, Mobile Surveying, Estimating, Proposal Generation and Sales Reporting. Reduce administrative time across sales processes. Complete building surveys on tablets & phones, instantly uploading equipment info and photos. Surveys flow seamlessly into custom agreement and project ESTIMATING TOOL for accurate data each and every time, leading to custom proposals. Survey in the Morning, Send Proposals in the Afternoon! ## What is BuildOps CRM+ used for? [Construction CRM](https://www.capterra.com/construction-crm-software/)[HVAC](https://www.capterra.com/hvac-software/)[HVAC Estimating](https://www.capterra.com/hvac-estimating-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $75 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BuildOps CRM+?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://buildops.com&name=BuildOps CRM+) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BuildOps CRM+ 4.7 (7) VS. [4.7 (2,741)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting Price $75 per user, per month Starting Price $79 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (7) Ease Of Use 4.6 (2,711) Value For Money 4.9 (7) Value For Money 4.6 (2,487) Customer Service 4.9 (7) Customer Service 4.7 (2,612) ## BuildOps CRM+ alternatives [4.3 (334)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.6 (1,458)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.5 (113)](https://www.capterra.com/p/176283/Visual-Planning/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about BuildOps CRM+ Overview ### What company size and specific industries is BuildOps CRM+ built for? BuildOps CRM+ is designed for HVAC and mechanical service contractors, especially sales managers, VPs of service, and owners at contracting businesses of any size that need CRM tools for service operations and sales management. Features and Usability ### What are the key features of BuildOps CRM+? BuildOps CRM+ offers CRM and client tracking, contact and customer databases, and sales pipeline management for commercial and industrial workflows. It includes estimating and quoting tools, project management, dispatch management, scheduling, job costing, forecasting, customizable forms and reports, electronic signature, and real-time reporting. Getting Started and Support ### What training and onboarding options does BuildOps CRM+ offer? BuildOps CRM+ provides live online sessions, webinars, and documentation to support team training. Live online sessions allow guided instruction, webinars cover product topics in a group format, and documentation gives written material for self-paced reference and setup support. Getting Started and Support ### What customer support options does BuildOps CRM+ offer? BuildOps CRM+ provides Email/Help Desk and Phone Support. No reviewer feedback about support quality is available in the catalog data, so there is no evidence to describe response times, helpfulness, or common frustrations. Users can contact support through the listed channels for assistance. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Quotes/Estimates 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Customer Database 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Customizable Templates 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Data Import/Export 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Dispatch Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Electronic Signature 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Digitally sign online documents BuildOps CRM+ 35 features Track all company interactions with current clients For commercial and industrial purposes Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses Collection of data related to the costs associated with various items, products, services, or activities Forecast the cost and resources required to complete a project Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Manage sending personnel and resources to a site as needed Estimating software designed for electrical businesses Digitally sign online documents Estimate expected cost based on various factors before a project begins Store and access documents, forms, and photos in one centralized place Form predictions based on past and present data/trends Estimating software designed for HVAC businesses Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Track, manage, and standardize customer rates for services performed by technicians Access software remotely via mobile devices Estimating software designed for plumbing companies Plan and coordinate all the resources, costs and time needed to execute assignments Create proposals based on costs of labor and materials Generate quotes or estimates for customers Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Ensure that quotes/invoices are correct before sending to customers Pipeline view and tracking lead status Plan availability and assign specific time slots for tasks and resources Track the status over time for a request, process, asset, or transaction Provides varying estimates based on different scenarios Get Advice We can help you find the software with the features you need. Features 4.6 (7) 4.6 Based on 7 reviews ## Pricing Value for money 4.9 (7) Free Trial Basic $75.00 Value for money 4.9 (7) 4.9 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (7) 4.9 Based on 7 reviews ## User reviews Overall rating 4.7 Based on 7 reviews Filter by rating 5(5) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KP Kevin P. Sales and Business Development Construction ### "Great fit for growing commercial trades businesses" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 15, 2026 My overall experience with BuildOps CRM+ has been positive. It's clear the product is built specifically for commercial service contractors, which makes it a much better fit than trying to force a generic CRM or general-purpose field service tool to do the same job. Since rolling it out, we've gotten better visibility into our pipeline, tighter coordination between office and field, and faster turnaround on quotes and invoicing. The mobile experience has been a real difference-maker for our technicians. There's a real adoption effort required up front, and the price point means you need to commit to using it fully to get the value, but once dialed in it pays off. Support has been helpful when issues come up, and the product team seems to be actively improving the platform based on contractor feedback. I'd recommend it to mid-sized and growing commercial contractors who are ready to graduate from spreadsheets or piecemeal tools to a true all-in-one operations platform. Pros BuildOps CRM+ was clearly built with commercial contractors in mind, and that focus shows throughout the platform. The all-in-one nature of the system is a huge advantage — having CRM, dispatching, project management, service management, invoicing, and reporting under one roof eliminates the headache of stitching together multiple tools. Estimate creation is streamlined, with templates and the ability to build out detailed scopes quickly, which has cut down quoting time significantly. The mobile app is genuinely strong for field technicians; they can access job details, capture photos, log time, and update statuses from the jobsite without calling the office. Scheduling and dispatching are visual and easy to manage, and the ability to see technician availability in real time is a big productivity win. Customer support has been responsive in my experience, and the onboarding team actually understands the trades rather than just walking through generic software features. Reporting gives good visibility into job profitability, technician performance, and pipeline health. Cons The platform has a steeper learning curve than I expected — there are a lot of modules and settings, and getting the team fully up to speed took longer than anticipated. Some workflows feel rigid; if your process doesn't match the way BuildOps wants you to do things, customization options are limited or require workarounds. The pricing is on the higher end, especially for smaller contractors, and it isn't always clear what's included versus what costs extra. We've run into occasional bugs and sync issues, particularly between the mobile app and the desktop interface — things like time entries or photos not appearing immediately. Measurement and takeoff features are functional but not as polished as dedicated estimating tools, so for very detailed bid work we sometimes still reach for other software. Reports can also be slow to load when pulling across larger date ranges, and building custom reports requires more effort than it should. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LK Lindsey K. AR Mechanical or Industrial Engineering ### "Very easy once set up " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 14, 2024 Pretty good! Everything but the service agreements are user friendly! Pros The customer service department are very friendly and speedy in response time. Cons Service agreements- They aren't user friendly at all. Switched from [Viewpoint Vista](https://www.capterra.com/p/239335/Vista/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SE Sascha E. Business Development, Service Mechanical or Industrial Engineering ### "Simple Process for PM Estimating!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 5, 2019 Pros I really enjoy how easy it is to create a Preventative Maintenance contract from start to finish through this product. My personal background is in sales, with little mechanical experience. This program made navigating the estimating process for Preventative Maintenance contracts simple and straightforward. It allowed me the independence to build a professional contract without having to consult our Service Manager for help! Our sales representative has made herself readily available to help with questions and tips as I become more comfortable with navigating the various features of the program. Cons Can't identify anything negative just yet. Anytime I get stumped, \[SENSITIVE CONTENT HIDDEN\] has been able to help me work it out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Ray C. Service Manager Construction ### "Where have you been?" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 5, 2019 SharkByte has allowed me to be able to focus on the important part of sales, the customer. Prior to using this software we relied solely on spreadsheets built in house with little to no accountability, transparency, or consistency. I now have a format that is used by all of our team members for estimating and the ability to track and manage our pipeline. Great product with even better customer service. Pros SharkByte has assisted me in so many ways. From allowing me to create estimating templates for inexperienced sales team members to finally having consistent proposal layouts, it has afforded me the ability to focus on other things. Above all, the customer support that I've experienced has been top notch and a true testament to "second mile service." Cons As with all software their have been a few bugs, however customer support has been on point. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Caroline M. Operations Construction ### "Industry Gold" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 4, 2019 Pros Shark Byte expedites the sales cycle in a way that no other software out there does. The capability to survey, estimate, and propose not only projects, but contracts as well in the same day is a game changer that separates us from our competition by exceeding customer expectations. Shark Byte provides a user-friendly interface that will engage any sales person and provides the reporting and tracking function to take your sales management to the next level. Cons There was a mindset shift when first learning the software. We had to move from the traditional filter pricing model that we've been using for decades which caused some hesitancy from Operations. We soon found- not only was the estimation spot on, but the survey required fields provided even more detail and information than we were previously getting on surveys. This information prepared us more for our start-ups. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Maria D. Energy solutions Construction ### "Great HVAC + sales software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 30, 2019 We are getting everything we had with Salesforce but honed into our business. Other crms offer sooo much customization and add on options it becomes polarizing and a salesforce guru must be brought in to get dashboards and reporting designed/setup. SharkByte was designed by folks in our specific industry and offers what we need, along with ability to customize. For the most part there is nothing too cumbersome that we cannot do ourselves. Pros Ease of customization to our business. SharkByte developers seeks feedback and will actually adapt the software in response to the feedback received. Cons Report formatting, pdf document merge is evolving and getting better with each update. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Business Advisor ### "Finally a software to help sales reps become more efficient. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2018 Time and efficiency savings Pros Makes the process of surveying equipment, estimating, and proposing a service agreement so much more simple. Gone is the paper part of this, and the data is so much more accurate this way. Easy to attach pictures as well, making finding the right photo for the right equipment incredibly easy. Cons Currently they say that IOS survey tool is on it's way. The Android version is great, but they need to serve the Apple world, too. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.