# BuildOps CRM+ Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about BuildOps CRM+ Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more.

Source: https://www.capterra.com/p/174683/Shark-Byte-CRM/alternatives

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# 

 BuildOps CRM+ Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

BuildOps CRM+

## What is BuildOps CRM+?

A all in one tool for the Mechanical Service Industry, Customer Management, Mobile Surveying, Estimating, Proposal Generation and Sales Reporting. Reduce administrative time across sales processes. Complete building surveys on tablets & phones, instantly uploading equipment info and photos. Surveys flow seamlessly into custom agreement and project ESTIMATING TOOL for accurate data each and every time, leading to custom proposals. Survey in the Morning, Send Proposals in the Afternoon!

## What is BuildOps CRM+ used for?

[HVAC](https://www.capterra.com/hvac-software/)[Construction CRM](https://www.capterra.com/construction-crm-software/)[HVAC Estimating](https://www.capterra.com/hvac-estimating-software/)

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$75

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for BuildOps CRM+?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://buildops.com&name=BuildOps CRM+)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BuildOps CRM+

4.8 (6)

VS.

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

$75

per user, per month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (6)

Ease Of Use

4.6 (1,380)

Value For Money

4.8 (6)

Value For Money

4.4 (1,184)

Customer Service

5.0 (6)

Customer Service

4.6 (1,333)

## BuildOps CRM+ alternatives

[4.3 (385)](https://www.capterra.com/p/162690/Leap/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.6 (480)](https://www.capterra.com/p/126797/JobNimbus/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customer Database

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Data Import/Export

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Dispatch Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Electronic Signature

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Digitally sign online documents

Job Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage and track all job information and associated tasks

Quotes/Estimates

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

BuildOps CRM+ 35 features

Track all company interactions with current clients

For commercial and industrial purposes

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Track, store, and access client contracts or licenses

Collection of data related to the costs associated with various items, products, services, or activities

Forecast the cost and resources required to complete a project

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Manage sending personnel and resources to a site as needed

Estimating software designed for electrical businesses

Digitally sign online documents

Estimate expected cost based on various factors before a project begins

Store and access documents, forms, and photos in one centralized place

Form predictions based on past and present data/trends

Estimating software designed for HVAC businesses

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Track, manage, and standardize customer rates for services performed by technicians

Access software remotely via mobile devices

Estimating software designed for plumbing companies

Plan and coordinate all the resources, costs and time needed to execute assignments

Create proposals based on costs of labor and materials

Generate quotes or estimates for customers

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Ensure that quotes/invoices are correct before sending to customers

Pipeline view and tracking lead status

Plan availability and assign specific time slots for tasks and resources

Track the status over time for a request, process, asset, or transaction

Provides varying estimates based on different scenarios

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We can help you find the software with the features you need.

Features

4.7 (6)

4.7

Based on 6 reviews

## Pricing

Value for money

4.8 (6)

Free Trial

Basic

$75.00

Value for money

4.8 (6)

4.8

Based on 6 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (6)

5.0

Based on 6 reviews

## User reviews

Overall rating

4.8

Based on 6 reviews

Filter by rating

5(5)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LK

Lindsey K.

AR

Mechanical or Industrial Engineering

### "Very easy once set up "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 14, 2024

Pretty good! Everything but the service agreements are user friendly!

Pros

The customer service department are very friendly and speedy in response time.

Cons

Service agreements- They aren't user friendly at all.

Switched from

[Viewpoint Vista](https://www.capterra.com/p/239335/Vista/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SE

Sascha E.

Business Development, Service

Mechanical or Industrial Engineering

### "Simple Process for PM Estimating!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 5, 2019

Pros

I really enjoy how easy it is to create a Preventative Maintenance contract from start to finish through this product. My personal background is in sales, with little mechanical experience. This program made navigating the estimating process for Preventative Maintenance contracts simple and straightforward. It allowed me the independence to build a professional contract without having to consult our Service Manager for help! Our sales representative has made herself readily available to help with questions and tips as I become more comfortable with navigating the various features of the program.

Cons

Can't identify anything negative just yet. Anytime I get stumped, \[SENSITIVE CONTENT HIDDEN\] has been able to help me work it out.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RC

Ray C.

Service Manager

Construction

### "Where have you been?"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 5, 2019

SharkByte has allowed me to be able to focus on the important part of sales, the customer. Prior to using this software we relied solely on spreadsheets built in house with little to no accountability, transparency, or consistency. I now have a format that is used by all of our team members for estimating and the ability to track and manage our pipeline. Great product with even better customer service.

Pros

SharkByte has assisted me in so many ways. From allowing me to create estimating templates for inexperienced sales team members to finally having consistent proposal layouts, it has afforded me the ability to focus on other things. Above all, the customer support that I've experienced has been top notch and a true testament to "second mile service."

Cons

As with all software their have been a few bugs, however customer support has been on point.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CM

Caroline M.

Operations

Construction

### "Industry Gold"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 4, 2019

Pros

Shark Byte expedites the sales cycle in a way that no other software out there does. The capability to survey, estimate, and propose not only projects, but contracts as well in the same day is a game changer that separates us from our competition by exceeding customer expectations. Shark Byte provides a user-friendly interface that will engage any sales person and provides the reporting and tracking function to take your sales management to the next level.

Cons

There was a mindset shift when first learning the software. We had to move from the traditional filter pricing model that we've been using for decades which caused some hesitancy from Operations. We soon found- not only was the estimation spot on, but the survey required fields provided even more detail and information than we were previously getting on surveys. This information prepared us more for our start-ups.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Maria D.

Energy solutions

Construction

### "Great HVAC + sales software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 30, 2019

We are getting everything we had with Salesforce but honed into our business. Other crms offer sooo much customization and add on options it becomes polarizing and a salesforce guru must be brought in to get dashboards and reporting designed/setup. SharkByte was designed by folks in our specific industry and offers what we need, along with ability to customize. For the most part there is nothing too cumbersome that we cannot do ourselves.

Pros

Ease of customization to our business. SharkByte developers seeks feedback and will actually adapt the software in response to the feedback received.

Cons

Report formatting, pdf document merge is evolving and getting better with each update.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Business Advisor

### "Finally a software to help sales reps become more efficient. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 18, 2018

Time and efficiency savings

Pros

Makes the process of surveying equipment, estimating, and proposing a service agreement so much more simple. Gone is the paper part of this, and the data is so much more accurate this way. Easy to attach pictures as well, making finding the right photo for the right equipment incredibly easy.

Cons

Currently they say that IOS survey tool is on it's way. The Android version is great, but they need to serve the Apple world, too.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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