Who Uses This Software?

Freelancers, small, medium and large businesses/enterprises


Average Ratings

282 Reviews
Value

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $2.00/month/user
  • Pricing Details
    https://www.zoho.com/workplace/pricing.html
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Zoho
  • www.zohocorp.com

About Zoho Mail

Zoho Mail is an email hosting service built with the needs of a modern business in mind. It provides best-in-class features exceeding even those of desktop emailing software for business users to communicate effectively while catering to the fine-grained customization and mailbox management needs of IT administrators. Additionally the seamless contextual integration with 20+ other Zoho applications provides higher productivity & collaboration.


Spotlight media placeholder

Zoho Mail Features


Zoho Mail Reviews Recently Reviewed!


A learning experience that has helped me better understand the managing the finer points of business

Jun 18, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The amount of internal organization this software has, has propelled the rate at which I'm able to get work done. I absolutely love the way you can filter through your emails based on an almost mind boggling amount of search fields. I especially love the attachment filter, as so many of my emails have pictures and PDFs. Even further, the interface for the server is very legible, and as you click through to your emails, the new windows cascade and expand to the right, making it easy to quickly scan for necessary information. The extra applications/plug-ins such as Group Calendars, Streams, Tasks, etc. make internal company communication SO EASY! Honestly, I could talk about the inter-connectivity of the software all day. Not to mention, it's very easy to configure your email with a custom domain server, and as a webmaster, that's just one less headache I want to deal with.

Cons: I first started using Zoho Mail when I was still learning how to write basic HTML and CSS code, and at the time there was a bit of a learning curve for myself when it came to the initial setup of the product. Some of the vocabulary I had yet to learn was throughout the email client, and made it somewhat hard to understand exactly what I was doing. With that being said, Zoho has literally hundreds of resources that are both directly from the company, and from other reliable sources, on how to overcome the "language barrier" and take you through the setup process set by step. So, although there is a learning curve with certain steps, there's still innumerable amounts of resources to help you through the process.

Overall: I ended up learning a lot about the finer points of running a business. By being able to set up my own FREE email server, I now have my own "place" to host all of my work related emails, organize them to my liking, and further share it with the rest of my employees. With the Streams folders, it makes general communication between employees quick and easy, and moderated for appropriateness. It's an incredibly secure way to build a platform for business related communication, both with customers, and with my own team. Overall, this is one of the programs I accredit my budding success (and sanity) to.

Free business email has never been this good

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This email service does everything and more than we needed or wanted. It has spam filters (and they work!) You can organize and filter mail to automatically go to predetermined folders. You can set up and moderate several accounts for employees. You get to attach your own company/website name to the end of the email address (e.g., joe@mycompany.com). And it's totally affordable for small companies. 25 free user accounts and unlimited groups for free! Customer service is great for a free service. I have emailed them to report a problem and have received a response within an hour. The longest I had to wait was 24 hours, but it was during a peak season, so I'm not surprised. They are surprisingly attentive and timely for a free service.

Cons: It is a bit complicated and involved in regards to setup. Someone with a little knowledge won't have a problem. But if you have trouble setting up a gmail account, you'll definitely need some help with this.

Overall: Zoho Mail solved two huge problems for us: internal communication and professional company branding in our emails. We needed a platform to facilitate better communication within the company. We chose Zoho to begin with because it was free but found that its functionality surpassed what we were hoping for. Before we had been using free services that required us to cram our company name into the sender portion of the email (e.g., joe.mycompany@gmail.com). This looked unprofessional. Since moving to Zoho, all our outgoing emails now look professional and uniform with our company website dot com in the domain portion.

Capterra loader

Why Zoho Mail is best for your business

Oct 03, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: My experience with Zoho mail has been best since I started using it. Simple User Interface and advance features helped our organization in different ways. Zoho Mail's inbuilt features like Notes and Task creator helped me in keeping the record of important points and memorizing the targets. Any beginners can easily use Zoho mail without any prior training as it is very simple. The speed of the Zoho mail is excellent and it never put any email on delay which makes my clients satisfied and brought more business for us.

Further, you can also create an email group to have better interaction amongst all the team members. Now worry if you don't like the color and layout of you Zoho within few clicks you can change it. Sometimes I had to schedule some emails and it worked very well as emails were got delivered at the right time. I like Zoho mail due its speed, quality and instant customer support

Cons: Even though Zoho mail is the best business email service provider but there is also one issue which I used to face frequently. There is pop up comes which informs about memory exhausted but in actual it did not happen. This is an annoying pop up message and sometime it halt the email services for a short time

Overall: On summing up, I would like to say my experience with Zoho has been good. Simple layout, speed, and advanced features are things which make me remain on Zoho mail. Anyway, It also helped our organization to deal with clients in a professional way. There is always an opportunity for improvement but Zoho mail is still beneficial for small and large scale organizations.

Capterra loader

The most economical option with more options in email

Oct 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: What I like about zoho mail is that it is an excellent alternative to traditional email providers, it offers you a service without any publicity which is very much appreciated, you have the option to open a personal email with zoho or if you prefer an email business at very competitive prices, zoho interface seems very clean and functional, you can modify it from the configuration, which has many options to change and customize your email, has very practical modes of notifications as it groups you emails electronic devices according to the order of priority given to them, so that they are ordered and ready for the corresponding reading. It has a version for each device that is needed and it really is very practical and the emails arrive instantly.

Cons: What I do not like is that in the free option you do not have the pop and imap options are only available for the payment option so it is impossible to use the zoho client to receive or send your emails to other platforms if you do not make a payment and you subscribe to their service, on the other hand the pc client is quite deficient, it is a web version of reduced proportions, and you can not configure other accounts unless you close the session of the main account.

Overall: In general, work with zoho is good, despite the points against, the mail of zoho has all the options to be an excellent service provider, the mobile and web versions I think are the best, has multiple options and On the other hand, it offers the free option to host the business mail of your company if you have your own domain, but depending on the domain it can be for 25 accounts or less.

How can anyone go wrong with exceptional service and support? After all, it's FREE.

Apr 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Have utilized Zoho for a few years now. Found it available as an alternative to gmail with concerns for privacy and available support. Even though back in those times Zoho did not offer any mobile apps, I found Zoho to be be of a great value and strong potential to build a great value proposition to their users. And... My expectations came to fruition. Zoho has not let me down. Today I had to find out why one of my messages (an important one, if I may add) was not delivered to a recipient. I copied the subject, time stamp, "to" credentials and sent it to support@zohomail.com. 12 hours later I received a thoughtful and thorough explanations (with visual data backing-up) on why my e-mail WAS delivered, but recipients server filtering out and deleting it through their spam protection. Steps were offered to remedy such instance not to happen in the future. I was "floored..." Today I have noticed that their Android and iPhone apps are present and function very well. Integration with mail clients is a breeze to configure. "Cloud" and support of such is available and we have no issues using it. Overall, I'm impressed with Zoho and their growing pains are very limited. From user perspective - I have not noticed any hurdles or bugs or goofy approaches to simplified mail service approach. Their new e-mail interface was not pushed onto me, but suggested to use. Still not sure if I like it and the option to revert to "old" and proven interface is still there for me in case I change my mind. How can anyone go wrong with such service if it is FREE, I thought?! When I'm asked to provide my e-mail, I proudly spell out "@-Z-O-H-O.com" and questions follow - "What is Zoho?" My typical answer is - "One of my best kept secrets..." I was one of the first to sign-up with gmail and am glad I discovered Zoho to be one of their first users as well. Give them a try - they are working out their support streamline and response SLAs are acceptable.

Pros: Free Short support SLAs Android, iPhon apps Ability to scale up or down in pricing depending on your needs Stable mail platform Courteous and Polite associates Cloud storage Many options for businesses for paid and free accounts

Cons: None that I have found so far

Capterra loader

My Favorite Email Client So Far

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I was a first-time email administrator using this software, and it was intuitive to set up, with many help articles and tutorials available.

As a user, I love all the functionality available through Zoho tools that I was not getting through Gmail. I also much prefer the interface to both Hotmail and Gmail.

Cons: Despite me putting in too much work setting up and managing email routing rules, they have never worked as well as some other email clients. Things get routed to Spam that have been marked safe, and other emails don't always make it in the right folder that items from that sender should automatically route to. The big players figured this out long ago, so it feels like a big step back.

Overall: I was attracted to Zoho for a small private enterprise because I could bring my own domain name. I appreciated its ease in setting up and use and the ability to have 25 users with a free account. The tool suite is rich and deep, although I don't use all of that functionality. Zoho provides a great user experience at a fraction of the cost of some of the big players. When my boss was looking at a new suite last year, I actually pitched it to her because I had such a great experience with it personally.

Be aware that space with free accounts is limited to 5 GB, and if you have more than four users in your organization, your total outgoing emails between all of your is limited to 200 a day. Even with these limitations, it works great for us.

Perfect for what we needed!

Feb 22, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: When all other email providers stopped allowing you to connect a domain name, Zoho Mail didn't. Best of all, they kept it free. You are able to quickly set up your account with their helpful guides, and get email services working almost instantaneously. I use it for all of my businesses, and each has its own custom domain name, so Zoho is indispensable. The support team is great, super polite people here, and work hard to help with whatever they can.

Cons: I hate the new theme. It loads very slowly, I wish we could choose old vs new version. Lately when I log in there have been new domain things that need done quite often, which is kind of a hassle as when I check my domain servers, I'd already done those things and Zoho just needed them refreshed to something new or something. It can be quite annoying. But again, the service is free, and is tops for what they offer. One thing I'd love to see is a separate newsletter platform where people can buy their own IP for cheap, so indie authors could work on marketing without being worried about cost or being dropped from mail services like we are now.

Capterra loader

Amazing

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Zoho mail is unbelievable, and we have used it many years. It has extremely high quality phone and browser app. We have been using it everyday for years.

It integrates into your other Zoho apps, which is amazing. For example, in Zoho CRM, you can find a customer, and it will display all of your email conversations in their CRM record for you. For a sales person, its' great to see where you left off.

In the mail app, some neat features are- scheduling emails to be sent at a later date. Customization of the interface. Taking notes, saving contacts for quick reference, and this year they had a big overhaul of their search capabilities.

Cons: Honestly, there's not much to say for what we don't like. In rare occurences, maybe 1-2 times a year, Zoho's service might be down. But in our experience, it hasn't been for longer than 15 minutes and hasn't been a huge hassle at all.

Overall: Zoho mail is fantastic, and a no-brainer to sign up for if you use their other apps. It's one of the core things they are great at. Especially if you sign up for Zoho One.

Capterra loader

Very good email service for entrepreneurs

Dec 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Lo que mas me gusta es su fiabilidad, es rapido y funciona perfecto con servidores de correo corporativos. Puedes configurarlo como quieras y tienes docenas de aplicaciones que puedes integrar por parte de ZOHO que te ayudan a mejorar la presencia de tu organizacion. Su servicio gratuito tiene hasta 25 cuentas de 5GB cada una, lo que para una empresa pequeña en crecimiento es un alivio ya que no existe algun otro servicio parecido. Me gusta que puedes configurar el acceso personalizado y colocarle el logo de la empresa. Adicionalmente tiene aplicaciones moviles que te ayudan a gestionar el correo y los usuarios que no tiene nada que envidiarle a los servicios mas conocidos.

Cons: The only thing that I would like them to improve is the ability to customize more themes but with the new interface you almost do not even need it.

Overall: With Zoho Mail I could have my corporate email with all the functionalities of a service like Office 365 or G Suite with a much lower cost.

Capterra loader

It provides basic e-mail functions that are very useful, diverse and very easy to use.

Aug 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: What is more useful is that you can create a totally personalized email and if we want to create a professional email with our own domain or that of the organization, it can be easily created, all thanks to the precise indications to which you can configure easily if so required, the interface and security are very good and according to different types of users and by design we can say that it becomes very friendly.

Cons: Sometimes the case may happen that we need to change the password for unknown reasons we can not enter, so it is necessary to create a secure one, as well as in some cases the confiuration can fail when creating an email with the own domain which can occur with different suppliers, in my case it happened once, and some colleagues is something similar, the rest works properly and continuously retaining its support and moderate quality.

Overall: A different experience and something more secure and formal, also allows you to have your own mail which can only deal with matters related to the company where I am currently, plus its functions and features in the e-mail edition makes Zoho email a very attractive in the market, due to the high diversity offered by products with similar characteristics, in addition the sites in their email services are relatively cheap and efficient, which undoubtedly reduce costs to the company in terms of information technology in this case the email.

Can No Longer Recommend To My Clients

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Interface is logical and UI is smooth, web mail, iPhone app, customizable push notifications, Gmail alternative, integration with custom domain names

Cons: They recently took away imap access for free accounts

Overall: I used to highly recommend Zoho mail for my website clients to setup a custom email with their domain name for a professional appearance, however recently Zoho decided to pull access for imap for free users. This was a bad decision because now free users cannot test integration with native mail apps and are forced to only use Zoho's web mail or iPhone app. Although the iPhone app isn't bad most clients don't want to download another mail app when they are used to keeping all mail in their native mail app. It would've been better if Zoho limited the mailbox size for free users than to completely disable imap access. Many of my clients would start on the free plan and then upgrade to a paid plan when they needed more room. Unfortunately since Zoho no longer offers free imap access I no longer recommend Zoho to my clients and instead just set them up with a professional gmail account instead.

Capterra loader

Great for the solo entrepreneur or small business

Oct 16, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like that they have a free option for a limited number of users, which allows me to setup a custom email domain for myself and/or my clients fairly easily. They're mobile app (iOS) is great, and you can also connect to other third-party email clients.

Cons: The web app design used to be quite historic looking, but a recent upgrade has improved that greatly. Compared to Gmail or Outlook, it's still lacking a bit, but it's still intuitive, and works great. The other issue is setting up your custom domain's DNS records - sometimes it's difficult to understand how to install the DKIM security thing on your domain - but it can be done with some research.

Overall: I have used Zoho for a small consulting business that I run on the side, and have recommended many small business clients use it for their custom domain email addresses, and it has worked wonderfully for being free (for under 10 users, I believe).

The Zoho Mail Product is Good

Feb 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I regularly use Zoho Mail.

It does a really good job of validating my email, because I can set up great authorization via my domain provider.

In addition it has lots of tie ins to other Zoho products.

Perhaps the my favorite part of it is that it is fast, responsive.

Plus it has all the bells and whistles of a modern email provider: notes, calendar, templates, tasks, and more.

The user interface is intuitive and it works without a hitch.

And they just implemented "email undo" so you can stop those unfortunate emails you probably shouldn't have written.

Cons: The admin settings panel can be a little confusing, but I figured it out.

Overall: Zoho Mail lets me have all my correspondence and activity for my email address in one place.

It gives me a mail solution in the cloud which is fast and accessible from anywhere.

Great service, never seen down time in 4 years

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the pricepoint, starting out at free for most small-scale operations is perfect. If you need more, or want to scale up to meet the demands of your operation, they have incremental pricing that handles everyone. We have never seen a minute of downtime even during a widely reported ISP issue with their own host.

Cons: There is the odd and rare occasion where their Junk filter will stop certain mail from reaching our forwarders, while this is a rarity it has happened with important invoices and other documents that were lost for a period of time or forcibly resent by the original sender. Similarly, on occasion the forward will fail to one or more addresses however we are given a report of the failing and as such can't really complain, since this literally resolves itself.

Great free mail tool

Feb 07, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This is an awesome free mail phone app and desktop app. As long as you have a domain you can use it for your business email instead of having to pay for outlook or g-suite. It has basic functionality and features and for free, the value is great. I like that you can customize colors of the interface and that it has ability to create calendar reminders, as well as organize your mail and give free access.

Cons: I don't like that you can't double click on an email to open up like it would on outlook. I don't like that certain features don't always work like adding my photo to my mail account. And the thing I liked least about zoho mail is that items marked as spam continue to appear in my inbox so I don't think this function works.

Free email hosting provider

Jun 19, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I started using Zoho few years back when I was looking for a free email service provider with own domain for my friend and as the time passed I used it for many of my clients to provide them free email service. It is really easy and simple to setup your own domain and create email addresses. Zoho provided mobile app which was not available earlier and it works so smooth. Referral process is so nice that you can increase the number of email addresses to 25 by just referring it to your friends and if they set it up by your given referral. I can easily say that its a good competitor of Gmail.

Cons: Previously SMTP setup was available with the free version to setup email client apps which support Zoho has stopped for free users. I think there should be some limit for setup but it should be available if someone wants to use any desktop email client like Outlook or Thunderbird!

The best and unique reason why I use Zoho mail; I can set up my own domain name for free!

Sep 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I don't know if any email service providers allow its users to connect a domain name for free, but Zoho mail does. I was surprised when I see a marketing email from them saying that I have been offered to connect my own domain name for free to my email and when I tried, it worked. It was the very beginning of a part time business I setup last year and Zoho mail helped to save lot of money as I didn't need to go for a separate provider to get a custom domain. The features offered were so much interesting in Lite plan. The initial setup was so easy and I did it myself.

Cons: The interface is not conventional like Gmail or Yahoo. People who were used to Gmail might find it strange to use in the initial days.

great alternative to gmail

Oct 05, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The interface is well designed and it is a great way step out of the domination of google based mail which then transfers your data to way too many other apps.

As a standard IMAP/POP, it is compatible with all email browsers such as outlook, thunder, postmail etc

Cons: limited compatible fonts. sometimes it is difficult to understand if one needs to adjust the the control panel or the configuration settings

Overall: Whenever I had problems, or was trying to understand if a problem lay with the email browser or with Zoho, I received excellent customer support.

We would schedule a phone call, and/or the assistant would remote monitor my online use.

I also received whatsapp chat help.

Zoho Mail is a free, but really robust email hosting service provider.

Jul 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The search feature is very robust and flexible and you have an additional attachment filter, which you can use in case of sending pictures. You can get a domain name and set an account for absolutely free, unlike other providers. Internal communication has been made simpler with group calendars and chat features. The setup process is quite simple. The absence of advertisements. The graphical user interface is very clean, and in fact intuitive. You will find folders to organize all of your emails. The application is integrated with google docs and other Zoho apps.

Cons: Themes take a lot of time to load. The absence of newsletter feature. You have to pay for additional storage ( above 5GB). It is not possible to import contacts from your social media.

Capterra loader

Easy to setup, great value for money

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Overall, setup with our custom domain was easy and straightforward. The online interface is complete with all the features that would be expected from an email solution. There is also a dedicated mail app available with most of the same features.

Cons: Spam filtering can sometimes be over aggressive and other times not aggressive enough. The mobile app has difficulty searching for emails and sometimes misses search results. The Zoho service has gone down for an extended period of time (12+ hrs) in the past which resulted in a significant loss of productivity.

Overall: Easy cost effective mail solution for a custom domain.

Capterra loader

Good free email solution for starters

Jun 25, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I used Zoho mostly for their free email hosting on which I can use my own domain. This is a great free solution if you want to set up mailboxes for your domain name for free.

Cons: Since Zoho placed some restrictions on the free tier such as no forwarding, I was forced to look at a paid plan which is priced similarly to Gmail (Gsuite). A Gsuite subscription is better in all aspects so I decided to leave Zoho for a Gsuite subscription.

If you plan to use the free tier, make sure you check their current restrictions to see if you might need some of the restricted features.

Overall: Awesome free email hosting solution.

Capterra loader

I have been using ZohoMail for past 4 years now. It is Incredible for its cost.

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: So many positive points this one has:

1. Free for 25 users.

2. 5 GB per account.

3. Seamless start in 15 min.

4. Highly Secure.

5. Free Mobile App

6. Inbuilt team chat

7. Easy Dashboard

8. White Label Email

9. Super Cost effective as compared to Gsuite.

Cons: For the cost it is at, I dont have much complains.

However, support can be a lot better.

Mail Filters and search can be better.

Overall: I have been using Zoho Mail for the past 4 years. I have recommended the same to over 60 of my clients.

It gives the same features as GSuite, with 25 users free and 5GB per account. What more you can ask for.

It is perfect email solution for SME, Startups.

Capterra loader

Build the mail workplace you have dreamed of

Aug 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Zoho mail is not just an email client. It is part of a bigger suite called Workplace and offers so much more than email. And it just works!

Cons: There was a bit of a learning curve because of the other applications included in Zoho mail, or rather Zoho Workplace. But Zoho support got me up and running real quick. Would like to see the ability to add more accounts in one user environment. But that is being worked on. The mobile apps for iOs an Android have this alreadyy.

Overall: Zoho mail replaced Exchange for me. Offering the same functionality as I was accustomed to. But at less cost and a much less crowded user interface.

A free mail service with your own domain name

Nov 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: After a configuration which was not too difficult a few years ago, I now have various email addresses with my own domain name for free. I connect my devices to it through IMAP and it works flawlessly. Functionalities are similar to other providers (filters, automatic reply etc). The free version is limited to 5 GB so you have to clean your mailboxes regularly

Cons: The website may not be as nice as Gmail but if you use dedicated software for collecting your emails you will not see it

Overall: I have email addresses for my company, looks much more profesional than a Google or Yahoo address

Capterra loader

Among the Best

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Awesome Free User Plan

Neat and Clean Design

Schedule mail function

Inbuilt Chat Function

Easy Configuration

Android and IOS App

Multiple Free Functionalities available

Cons: Pop3,IMAP not available for Thunderbird and Outlook in Free Plan

SPF and DKIM setup a little tricky

Overall: Zoho mail is among the most preferred email services provider if you are a new startup with a shoestring budget.Zoho provided all the essential Functionalities that are required on a professional email id, moreover it provides access to multiple other apps that you can try. At this price point no other reputed email service provider provides these services. It's among the best.

Didn't Know Paid Email Was Worth the Price Until Now

Apr 16, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Love that I can combine all my email accounts into one screen. Love how much faster dealing with various emails can be. Features and ease of use are great and make life a lot easier. Zoho has a ton of functionality that we are only now tapping into. Increased privacy by not having email on Google makes me feel better. Did have an issue and customer support was awesome at getting into it and resolving it for us!

Cons: A bit of an adaptation process since we were used to another system before this. Took a little bit of time to get configured properly.

Capterra loader

Zoho Mail is a very stable mail platform with lots to customize

May 14, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: As a user of several other Zoho products, I finally made the switch to Zoho Mail as my mail platform. I love that it integrates with other products in the Zoho line.

Zoho Mail has been a very reliable and secure mail platform, with multiple layers of security and verification you can implement to avoid your emails going to junk. And you can customize the platform quite a bit. Plus, you can still check it using any mail application if you prefer not to use the online interface.

But overall, the best things about Zoho Mail are the stability, the customizability, and the integration with other key Zoho apps. It has worked great.

Cons: I really wish the calendar and tasks and their integration with Zoho Projects was a little more polished. Right now, I don't enjoy using the tasks in Zoho Mail because you can't see which projects they are a part of easily, and it's hard to manage the tasks themselves that come from Projects.

Overall: For me, Zoho Mail was a no-brainer because my business revolves around many of the Zoho applications already. So having it all in the same ecosystem is great. I love that I can customize it to the way I like, which is a common thing with Zoho software. It's been very stable and the servers are fast, and I have very few complaints!

Email manager and organizer

Nov 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This email manager is very useful for me because I can organize my incoming emails easily by applying the filters. I like the option where I can see all the attachments. I no longer have to be opening each email to search for a particular file. If for some reason I have a badly written email, in the outbox I can see the status of the emails sent.

Cons: There are emails sent by me that when I receive replies they go to the SPAM box. They should be created as a contact and pass as secure mail.

Great Email Client

Aug 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Zoho Mail essentially has all of the modern features that standard email provides as well including great productivity additions such as Notes, Tasks, and Calendar applications within Zoho Mail. I found this extremely effective as when I received mail previously I would have to hand write important information such as dates and tasks instead I can do it all within one client making it much more efficient.

Cons: One thing I disliked about the Software is the UI (User Interface) To me it wasn't as aesthetically pleasing to look at however Zoho has made up for it by its excellent functionality.

Overall: This is an overall great Email platform as well as offering you productivity tools included within the client. This makes it extremely beneficial as you can keep track of things such as tasks, reminders, notes, and dates for your business all in one client.

Best value for money

Jul 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great value and service quality.

The webmail interface is good, i like the dark theme very much. The storage is plenty and everything works as it should.

They also have good support by email and very detailed instructions on their website.

Cons: For sure the weak point is spam filters, they need to improve them.

The change they did in the free plan, leaving it only for webmail (removed pop3/imap access) for new users. But it's amazing of them that they left it for free for the old customers.

Zoho Mail is a solid email service

Sep 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I really like how well Zoho Mail works together with other tools in the Zoho suite, plus they have decent pricing for standard plans.

Cons: I don't like that Zoho recently removed IMAP functionality for new Mail accounts signing up for the free tier, it was definitely a blow to the overall value.

Overall: I was a huge proponent of Zoho Mail as a free alternative to Gmail for business. However my enthusiasm has waned as they've watered down the free plan to remove a few key features (IMAP/POP, specifically). Still a great solution, but used to be better.

A good alternative to Gmail when you want functionality and data privacy

May 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I like knowing that Google is not reading my email and selling or sharing my data. Recent updates have made the Zoho UI very intuitive with many of the features of Gmail such as folders/labels, tabs, and smooth integration with contacts.

Cons: Zoho charges to keep your data private. It would be nice if it were free, but at least my data is not being sold or shared. Like Google, it has a suite of apps that work together in a unique ecosystem. Transitioning from the Google ecosystem to Zoho is a bit clunky and Zoho could do a better job of providing tutorials and customer support for onboarding new customers. However, it's worth the effort.

Hosted email service very reliable.

Aug 28, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The configuration is very easy. It has functions of Notes, calendar, tasks, bookmarks, private messages. It offers greater protection against phishing and phishing emails. Collect your messages from other email accounts so you can see them in a single inbox.

Cons: In new accounts, you can not use some features in the free version, such as Active Sync and IMAP, which is still an incredible application. It does not allow you to customize your appearance just by changing some colors.

Overall: I really like how these emails work and it adapts well to small businesses. This email delivers a good package of things and you can also use it with your own domain for free. This helps too much.

Zoho mail is the best for small businesses.

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I was tasked with finding simple, reliable and easy to setup email server for a small business. I didn't believe Zoho mail when I first found it but I was proven wrong, Zoho mail had everything I wished for, it was easy to setup, easy to use and reliable. I have set up the email within an hour and everything was up and running with a couple of hours. There was no looking back after that. The sweetest thing about all the experience is that Zoho mail is absolutely free.

Cons: There is really nothing you can complain about when you can set up an email server at free of cost and it does everything that is expected.

Custom domain email hosting

Dec 12, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Zoho Mail has been a saviour since Gmail stopped providing email hosting for free. This really helped me to save some good money. The initial setup was easy and there is no need to work with any developers. Just follow the instructions :-)

Cons: I mainly check my emails from an iPhone and although Zoho Mail has a robust app for this purpose, I never seem to have gotten used to the user interface. I found the various folders and views to be confusing and an overkill. Gmail seems to be a lot more simple and clean in this aspect.

Overall: Considering that I'm not paying for this, Zoho Mail is really awesome, powerful and robust. A big thank you to the creators!

Capterra loader

Zoho Mail Review

Nov 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I started using Zohomail 2 years ago (free Version) their service was superb I had to upgrade to a paid version, message delivery from my site visitors are prompt, Zohomail app is also simple to use, I indeed like the friendly user interface.

Cons: About the ZohoMail app, new message notificaton doesn't pop up (like Google Gmail) app does, until I open the Zohomail app before my new messages pops up.

I got a spam mail from an anonymous that my account has been hacked, while this person also sent my zohomail login details to me, I was totally surprise with this I really doubt the security alertness of Zoho Mail.

Capterra loader

Zoho Mail is Great Tool for Configuring Email Accounts

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like this software because it helps me to customize or configure the email of our business with our domain name. It is perfect for personal and professional email accounts. It is inexpensive and easy to set up. It is helpful for managing our business emails.

Cons: Sometimes, Zoho Mail is slow to use. Moreover, customer support may disappoint by ignoring questions. However, if the vendor work on those areas, it will be the best email manager for businesses.

Overall: Honestly, my experience with Zoho Mail is a fantastic one. we love using it in our organization because it makes our mails professional. I nam happy about this amazing soaftware.

My review for Zoho Mail 2018

Nov 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's is the best way to get free 5 GB custom email housing. It also provides you with a mobile app where you can read your emails on and a very impressive admin app to manage and add your domain emails. Very easy to use.

Cons: I had some issues linking my DKIM entries to Zoho but the guys from Zoho support helped me fix the problem.

Overall: Overall I love to use Zoho mail for my domain email hosting and I recommend Zoho to everyone that want a domain email. Keep it up, guys !!!

The best freemium mail app

Oct 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What I like the most of Zoho Mail is the chance to have 5 differents users of 5 Gb each, i'ts perfect for a entrepenurship. I'ts easy to configure your own domain and they have one mobile app for administrator and one for the users. Another nice thing is that you can send mails with your signature when sending mails throw the iOS/Android Apps.

Cons: What I like least Is that when I have more than one account in the mobile App is confusing to understand and have a consolidated view of all the accounts.

Overall: This is the best free mail app that i found in the market. It gives me all what I need.

A great choice for email management and email organization

Oct 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ZOHO Mail allows me to work easier and faster with its great organization features. Attachment is possible and filtering is good with ZOHO Mail. PDFs can also be attached to each email. The plug-ins are great and very useful, these make my job easier and lighter. With the other possible ZOHO integrations, more jobs can be tackled and done. ZOHO does a great job with all their software, so many possibilities. With a very helpful tech support, everything becomes easier.

Cons: I have not encountered any difficulties so far while dealing with this software.

Capterra loader

Best business email solution

Nov 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This is the best emailing solution for everyone from small scale industry to full fledge organizations. Helped us in dealing with clients in more professional way. Tool also helped us by providing inbuilt note making facility where we can create some important notes for future use. We can also schedule email to specific clients. speed is good as there is no delay in sending or receiving emails. always emails were sent with a click without any error or delay.

Cons: Zoho helped us in dealing with client in a more professional way. Haven't found any issue with it.

Overall: Best business email solution for every organization. increase ROI by approaching new clients and old clients. Easy to use and best way to interact with clients and colleagues.

Capterra loader

Super business bud!

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Excellency at it's finest! I've been using Zoho for too long now and it never bring me down. I love it's simple interface and it's been consistent, perfect for business. I can do a lot of business stuff in Zoho that I cant do in Gmail, Yahoo etc. Kudos to Zoho!

Cons: Hope that the speed would level up. Bugs and updates are thrmk

Overall: I never experience any negative stuff in Zoho. I was very bappy that it's for free!

STUNNING EMAIL ORGANIZATION FEATURES

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have been using different email organization software for a while now and it seems like ZOHO Mail is the one that works well for me and my professional needs. The filter features work well with me but with the well-organized layout, I rarely use the filters. It is amazing.

Cons: The recent update is glitchy and needs more improvement. It seemed to slow down since the recent update.

Great email platform

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is a very easy platform to use in our company, the emails come and go quickly.

Cons: During all the time we have used zoho I have not found any inconvenience with the service

Overall: We have been using zoho mail in our company for more than 5 years and we have never had any big issue, we are more than 15 people in the team and we are all very happy with the platform, very few times it has stopped working. If you have a problem, they solve it very quickly.

My review for Zoho Mail 2018 - Bernice Greyling

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I really like the user-interface it's very nice to use and has the dark and light theme I really like that. It also offers a custom stream in which only a specific group of people can be included in a messaging group It makes it very nice when you are working on a project.

Cons: I have problems sometimes receiving emails the sender tells me that the error is mailbox unavailable. It's very frustrating especially when you are awaiting a very important email and it doesn't come through.

Overall: Overall I think that Zoho Mail is a very good Domain Email Mailbox.

Excellent Free Email Platform

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We use the free version of Zoho Mail for our rental properties and love the features that are available. The webmail and mobile clients are extremely easy to use and the entire platform is easy to set up.

Cons: The Zoho platform has had some issues with their North American data center that has caused some extended outages, however, these outages have been few and far between.

Fantastic email hosting for your business.

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I run a small business as a side hobby along with my primary work. And I needed someone for email hosting. Zoho turned out to be the perfect thing. Their pricing is super flexible and for a small side business (like mine) they even offer a free version that lets you set up your email hosting and use it for free. Dont let the "free" bit bring you down, even the cheapest/free option is fully feature packed. Its also really simple to set up. We used GoDaddy and Zoho will give you step by step instructions, including pictures on how to set it up. It had me going withing 15 minutes of signing up. And I was able to add additional users effortlessly. VERY highly recommended.

Cons: The web interface is a little clunky. The default folders can cause your emails to end up in different locations than what you would like. But its all fixable with a few clicks.

Overall: Incredibly positive. I would recommend anyone exploring the market for an email host to start with the free version to see if it meets your needs and then upgrade based on your requirements.

Great !

Oct 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is super easy to use, yet a lot of customization options make Zoho Mail the best email provider ever for a startup

Cons: The only thing I do not like is that when you read an email serie it won`t show you the attachments, you need to search for that specific email already marked as read to find its attachments

Overall: Lot of customizations, clean interface really make Zoho Mail a great choice

Easiest way to get a custom email for business I have found.

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like how easy the setup was to get started, I like how easy it is to add other users under the domain. I've used their templates as well as using mail chimp campaigns and haven't ever had an issue.

Cons: I really don't have any complaints. Maybe it's a tad more difficult to add into my mail servers when I get a new laptop or phone. That's probably about it.

Capterra loader

The most sophisticated and versatile mail platform

Jan 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: If I talk about pros, I would say Zoho Mail is wonderful product. I like its simple layout and attractive user interface. Furthermore, I love all its advanced features and functionalities. The most interesting thing that I like about Zoho Mail is its quick customer support, speed and quality. With the help of this we can easily create an email group in order to have better interaction with all the team members.

Cons: Honestly speaking there is really nothing that I dislike about this product. It provides us tremendous ways of basic email functions. This product has always proved to be useful to me with no drawbacks at all.

Overall: If I talk about my overall experience, I would say Zoho Mail provides us excellent high quality phone as well as browser application.

I used the service for my own domain name, the free version.

Jun 25, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It can synchronize email with a cellphone and a web page. It looks a lot like a exchange email but for free with our own domain. Easy to deploy.

Cons: The only issue is the opportunity to sync it with an android device. You'll need to get the application from zoho, but it work great. Without that app, you'll only get imap.

Overall: I can have an email for free with my own domain.

Capterra loader

Great for Business

Dec 08, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Zoho mail is great for small and big businesses. You can get customised email domain names so you can send mails using your preferred domain name. It is secured and reliable. I've been using it since more then 3 years now. You can attach big attachments as well. nice work zoho..!!

Cons: There are no particular issues on zoho that i have faced yet.

Capterra loader

Zoho mail for me is synonymous with progress and teamwork

Jun 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like Zoho Mail for its versatility, for the amount of tools I can use every day. Tools such as the calendar, application of digital signatures are essential functions that a normal mail can not provide. In addition to this Zoho Mail, is always in constant update, which I find excellent. At the aesthetic level it is a very friendly and visually pleasing platform.

Zoho Mail, has helped me a lot in the field of work, since their tools give me an easy way to write emails, in addition to having a mobile application that notifies you of possible events. This platform also gives me the possibility to work in conjunction with my work team, and it does so in a more pleasant way

Cons: I think that Zoho Mail should try to simplify the amount of options and tools that it has, as well as create a simpler software that integrates the applications with which Zoho Mail works

Overall:

In the time I've been using Zoho Mail, it has given me advantages in the workplace, in addition to making me see how important it is to have a system like this

Capterra loader

Simple and cost effective email solution

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It provides 5 free email IDs to start with which is great for startups. After that also, there pricing is quite reasonable. They also have other products as a part of zoho product suite which integrates well with zoho email.

Cons: Nothing specific but their UI could be more sleek.

Overall: Overall experience has been good and I have recommended it to some of my friends as well.

Perfect for SMB

Jul 16, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: I started using the free version, I witched to the Pro edition and started using my two domains. I like that you can buy your domain with them. Its got everything you would need in a SMB email.

Cons: They should try to simplify the admin UI, it has a lot of options and tools with too many menu. I don't like the new theme, its very slow old one was faster.

Have designed my on domain email last two years back and still using it. Zoho has made my business..

Jun 20, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Have been using since last 2 years and always been updated with it on the go with its applications. Zoho has provided end to end solutions for my business.

Cons: There is nothing that i can give any negative reviews. It has just made it more simple and easier ever.

Overall: Since day one it has given me benefits. And always been updated on the go. Thanks Zoho giving me end to end solutions.

Excellent email organizer

Nov 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the design and the appearance. It looks very elegant. I can access from any computer and keep the same order. I can see the attachments by folders making the search easier. Something that is very important is that it is quite free of spam.

Cons: This manager has multiple options to help you organize. Everything is ok at the momment.

Works for Me

Oct 23, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Free, reliable, custom email. Been using it for years without any issues whatsoever.

Cons: The user interface is pretty confusing for me. I need to interact with the dashboard and other functions very infrequently so each time I do, I need to decipher and relearn the UI all over again which is a little frustrating because it is not very intuitive.

Capterra loader

Best Mail Suite for Businesses

Jan 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: -It is good alternative to GSuite with less price.

-Gives complete control over your custom business mail.

-Very easy to use and setup.

Cons: -The basic plan should have atleast offered 10GB storage.

Overall: Zoho mail is good mailing alternative to GSuite with powerful features.

It has got everything you need and is very easy to setup.

Even a beginner can setup Zoho mail and it's admin panel easily.

The best thing about Zoho mail is it offers a free plan for beginners which can be scaled as we grow

Overall Zoho mail is a best way to create a custom mail address for your solution.

Capterra loader

Much better than Gmail!

Oct 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: There are tons of features and it stays up-to-date on everything. I also like that the inbox has a good phone app as well.

Cons: The only one complaint I have with Zoho Mail is the fact that you can't share templates with your organization which is quite frustrating.

Hope they will fix this soon!

Overall: Amazing! so much better than my experience with Gmail.

Broken, broken, broken

Sep 12, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money

Pros: It sends, it receives... on a good day.

Cons: Mediocre support: Responses can take days and days, and don't always answer the question. Forget about the chat support. It's only available sometimes, though they won't say when that is, or isn't. Chat window crashes frequently. No obvious structure for escalation. Some support reps have better command of English than others. Every facet of Zoho has its own compartmentalized team support and email contact. No departments talk to other departments.

Non-intuitive interface: Not ideal for a staff that's not already super tech savvy. Setting up groups, sending to groups, attaching files, this entails all kinds of labyrinthine puzzles to be solved. Share a document or a calendar event, there's a fair chance that no one will receive it. Run into problems using what should be everyday features, only to learn from support that several settings need to be tweaked first, or that the service isn't available on our plan, or the feature is broken.

Sloppy layout: One's eyes cross, trying to read an email thread with two additional columns of information on the left side of screen. Comment thread at bottom - why?! Autofill works only incrementally.

Overall: I've tried using this as our mail service for a school. I think the rationale for adoption was price point. You get what you pay for! We plan to switch over to GSuite soon. More expensive, but pays for itself when I think about the days and days I've wasted trying to get support.

Excellent email manager

Nov 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It has many excellent characteristics. My favorites are to be able to tag messages, save templates and create filters to keep my mailbox organized. Sharing a folder, for example a general email or contact form email, is a good option to keep customers' attention well.

Cons: It only needs to add the notes in the mobile app.

Capterra loader

Zoho Mail is an Easy to Use Email Hosting Service

Dec 06, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: If you want to make the best emails for your business, Zoho Mail is that best email hosting service that you should put into consideration because of its efficiency and ease of use. In our firm, we rely on it very much because it helps us in making professional emails that matches the name and requirements of our business.

Cons: There are no many big things to dislike about this mail management software. However, the customer care is not considerate because they take too long to respond.

Overall: My experience with Zoho Mail is good because this mail management and customization tool has been of great benefit to us. I can urge other company owners to start using it.

Nice Alterantive For GSuite

Nov 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love their email app, easy to set-up, can get started with free plan which gives us 5 email accounts for a business domain, even on the free account they do not run ads.

Cons: Free accounts can't setup them on an outlook or any other email app. But we can install Zoho Mail mobile app to manage the email accounts though.

Great, FREE, email service

Dec 05, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Has all the necessary features of a full blown email service Supports POP email Can access from multiple mobile devices, including PC browser

Cons: Sometimes difficult to get good support, especially if you are using their FREE versions (however, it's pretty reliable and fortunately you don't need much support at all)

Good for SOHO startups, Stable, easy to use interface, good knowledge base

Jun 21, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Zoho Desk was the savior that resolved all e-mail issues from another e-mail company from MG-Brazil. The solution is very solid, 99% without downtime since the beginning, they have a solid knowledge base to assist you in case from e-mail server inexperience (like I was). The mobile apps facilitate user configuration and usability.

Pros: Easy to use. Stable. Mobile apps (Android and iOS) Two factor authentication Being part of a web based office apps suite.

Cons: Doesn't have windows mobile app. Needed to contact through e-mail once and got a delayed answer (10 working days). Luckily was a mailer daemon error that had a turnaround.

Recommendations to other buyers: Extremely useful for SOHO (The best I know about). Great set of web solutions if you need to scalate when needed.

Capterra loader

ZohoMail solved my problem for maintaining emails after migrating my host everytime

Aug 21, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: They offer 5GB of free emails.

They offer 5 accounts of free emails.

They have a free account that you actually start using immediately.

Cons: At the moment I cannot use Outlook and POP services on free account. I hope they could open atleast one account to use outlook.

Overall: The problem that Zohomail solved for me was the dilemma for changing hosting company. When I migrated to Zohomail am now relaxed I can move my host anytime. Zohomail came at the perfect time so that I don't have to worry about emails when relocating website host.

Excellent tool to create your own business email address!

May 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: There's a list of them, it's free and work together other tools like Zoho forms, Zoho sites, Zoho Campaign. Everything connected and working properly can operate miracles for your business.

Cons: Theresn't cons, but if you are planning make your business grow and increase your volume of users be prepared to pay for it.

Zoho just works

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Using Zoho Mail has been an easy no-nonsense set-it-and-forget-it experience for us. Using the free version for IMAP email access satisfies all the email needs for our our small team.

Cons: In the couple years we've been using it, Zoho Mail had one major outage. It was a small annoyance, but a workaround was given fairly quickly, and haven't seen any other issues since.

Overall: For our small team, Zoho simply gets the job done. We don't need any frills, just basic email service and Zoho just works.

Manage your business mail!

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very easy to use. You can use your own email domain and login to webmail on your own personalized login site for you and or employees. Easily manage employee or other linked email accounts.

Cons: Creating a group email for your company such as a support email that more than 1 person has access to creates streams. The streams are not that easy to navigate, delete, or sometimes find if you get new mail.

Overall: I am using Zoho Mail for my business mail server and I love it!

Best Email for Startups and SMB's!

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple UI, tight integrations, lot of space for customizations and free plan - these are the best picks of Zoho mail. Any startup or SMB can easily scale using Zoho mail.

Cons: There are no cons as such so far. Zoho mail is yet to bring in smart compose though(Gmail has recently launched it)

Very professional Business presence . I Love it.

Mar 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: The way I got this email, was that I purchased a domain for my business, and was surprised to learn that I received a business email with that purchase . My email looks so professional. After I got Zoho Mail, I have received so many compliments about my business email. People wanted to know how did I obtain it . After that, I put my business email on my new company business card, and it looks so professional. Since I run a small business, I want to look like a big business, and that's what Zoho Mail does for me, and I love it.

Pros: The Zoho mail system is great for a Professional Look for business I checked, and I was able to go in, and add other users to my Zoho mail. and you can create and give users their own business email for your company. There were some days when I had questions , and customer service responded pretty quickly. The email is free if you purchase a domain for just 10 dollars. The Primary user or administrator has so much control , and the security of Zoho Mail is probably the best security of any other email that I ever had with other companies. I never got an email virus, or had any problems with hackers. And Last of all, Zoho Mail is very affordable.

Cons: I would not change anything about this software. It get's 100 from me.

Recommendations to other buyers: You have nothing to lose. I am so glad I made the decision and got Zoho Mail, and now I don't have to worry about this issue anymore. If you are thinking about Zoho Mail, try it out.

Capterra loader

Zoho Mail Review

Nov 28, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like using Zoho Mail because it has a great user interface. The software has enabled us to create business emails that have our company's domain name. This makes it possible to communicate professionally and efficiently with our partners and clients. The system is also powerful and user-friendly.

Cons: No many things to dislike about Zoho Mail. Nonetheless, it will be great the customer care team start responding to our quieries on time.

Overall: Zoho Mail gives a free trial period. I have had a great and comfortable experience with Zoho Mail. It is the best for configuring and customizing emails based on your company's needs.

Capterra loader

Zoho Mail Review

Oct 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Organization feature where I can create an organization connect my domain and create user emails in my organization with users having different permissions.

Groups feature where I can create an email group and add users to the email group with different permissions eg admin@example.com with a number of users and moderators.

Proper and efficient documentation.

Easy to use user interface.

Integrates well with other zoho services such as zoho calendar.

Cons: Mail forwarding feature is not available for the free tier. Maintaining many emails from different organizations is thus a task as emails cannot be forwarded to the primary email.

Overall: If I am to create a web application and require email services without setting up an email server, Zoho mail is definitely the mail hosting system to use.

Straight-Forward Email Platform

May 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Zoho Mail is regularly updated and has a nice interface. It is easy to setup and map your existing business domain to.

Cons: I haven't had any major issues with Zoho Mail as of yet. If you use other Zoho products, Zoho Mail is easy to integrate with other tools you're using of theirs.

Packed and Powerful

Dec 18, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Feature rich, visually pleasing and reliable. The web portal is fantastic and I love using the mobile app.

Cons: UI is so beautiful but UX can be tricky. There is an abundance of features, most of which are logical. However, many are seem to be hidden or hard to find.

Overall: Zoho Mail has been our best solution yet for staying current and informed with our team members and clients. Stock filters work great for keeping Inboxes tidy and organized. Works very well in "Zoho's Ecosystem."

Capterra loader

I use it because it is a great basic electronic mail box that gave me a tailored email address.

Apr 24, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Tailored email address that 'appears' as if it is coming directly from my website. This has saved me added expenses on my online business.

Cons: It looks like it is becoming more customize-able without paying fees. At one point, I could not have my emails forwarded to another email address and that was annoying.

Overall: A customized email of my choosing for free. It appears seamless with my website and I enjoy that the added professionalism it provides for my customers.

The most bang for the buck!

Nov 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Zoho Mail offers the most features for its' price range! Docs/Calendar integration plus a good mobile app while costing almost half of its' direct competition.

It also provides one of the best Webmail user experience out of the box.

Free tier has all this positive features, except for custom domains, amazing.

Cons: The mail admin panel and configuration could be improved specially on the User Interaction aspect.

Overall: Overall it was a very good experience with Zoho Mail, we used it for our organization (50+ inboxes) and everything run smoothly. We had specially nice feedback from our employees on the webmail.

Capterra loader

GREAT email program

Jul 02, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

Pros: The ease in utilizing with my own domain. Instructions were clear and concise and I had it up and working within minutes.

Cons: Mail? Nothing. The only thing that bothered me was the integrated ZohoSocial is no longer free, with the scheduling via spreadsheet capabilities

Great Email Platform

Apr 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: I like that I can get my emails here verses using a webmail platform. I love that I can also access the rest of the Zoho suite from here as well. Its very convenient and intuitive.

Pros: Ease of use and setup is a breeze

Cons: Customer support is hard to reach and is a process to resolve tickets

Recommendations to other buyers: Yes, its much better than some of the other options

More than just an email manager

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: He is a complete organizer. I like the design. It is easy to read, I can organize incoming emails easily thanks to the filters. I feel like I do not get a lot of junk mail.

Cons: At the moment everything is working excellent. The App is very complete too.

Capterra loader

very easy email software

Feb 05, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The user interface is easy to use, anyone with short experience would be able to get a hold on this in no time.

Cons: Setting it up was a little bit difficult, and I always have a hard time trying to find the control panel.

Overall: It's a great solution, even the free version.

Good free email-hosting service

Oct 22, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Zoho Mail is probably the best free email hosting service on the market. Super reliable and easy to setup, it's a great budget (like in "free") solution for small organizations.

Cons: Spam detection is not the best. Overall, great product.

Very bad experience so far

Jul 07, 2015
1/5
Overall

2 / 5
Ease of Use

1 / 5
Customer Support

1 / 5
Value for Money

Comments: I am a Web Developer and needed a new email provider for my business mails. Since I don't want to run my own server for this and I wanted a change from Google Apps I decided to go for Zoho. It made a very likable impression on me and I wanted to give my business to another company than the monopolist Google. So I went for the Pro Account and paid for 1 year in advance. But so far Zoho Mail disappointed in every respect. There were several problems and almost none was addressed by the horribly slow support. The problems: - The exchange server denied any connection attempts (msync.zoho.com). - I couldn't import contacts from Apples' Contact App, it would just upload forever (the file is 3.5MB). - Almost every email went to Spam I wrote to support but didn't get anything back (not even an automatic email). 2 days later I was quite annoyed and wrote a tweet @ZohoCares. That seemed to speed up the process. They explained to me that I have to activate the Exchange functionality first. A fact that was well hidden in the usability nightmare the Zoho backend and settings page is. It was also nowhere to be found in the quite bad documentation. But well, it worked. The Zoho Mail support then told me that I have to whitelist all senders manually to prevent them from going to spam. That is a joke. The mails are not coming from sketchy domains and no other provider has problems. I got into serious trouble because I didn't receive a couple of important emails first. Whitelisting every mail address in advance is not an option. I would have to hire someone to do that. So I told them. But never received a reply. Then another 4 days later and after more tweets the indian support guy explained to me that I cannot upload contact files larger than 2MB. He suggested that I manually split them up. 2MB!?!?!?! In 2015!?!?!? For a business account where I pay money? This is ridiculous. And because they didn't say so on the page and don't provide you with any error messages (it just loads forever) you will try for 2 hours and then spend more time writing support. What a waste of time! Today emails are still going to spam, my contacts are not imported and support is pathetically slow. I can only warn anybody from signing up with Zoho Mail. I will try to get a refund and look for another provider.

Pros: The colorful logo calms your raging anger about the bad support a bit.

Cons: Doesn't work as advertised. Almost every mail goes to Spam. Contact import of files larger than 2MB isn't allowed. Horrible and slow support.

Capterra loader

A Reliable Email Management and Hosting Service

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Zoho Mail is a great email management and configuring software that I like to use because of its ease of use. The tool works perfectly for our firm because we are able to customize or configure our business emails based on our requirements. This enhnaces collaboration, easy communication and high productivity.

Cons: For beginners, setting up the software can be challenging. But after learning its basics, it is the best email management software ever.

Overall: I like every aspect about Zoho Mail. It is helpful and easy to use. My experience with it is just amazing.

Email manager and more

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the different way in which emails are visualized, attachments received, additional account with calendar and I can create tasks and give better follow-up a The important messages. It is excellent for organizing messages.

Cons: I would like to synchronize calendars in a simpler way. Not only internally, also externally. That allowed me to share my calendar with some application.

Simple and user-friendly

Apr 30, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Simple and user-friendly for people who just need to get a hold of their mail on the daily. I enjoyed this while I was using it in a business. It was especially helpful whenever I need to go back to items back and forth with another one -- keeps tabs open and offers flexibility in usage.

Cons: I feel like the UI/UX could be better. Despite it being helpful that I can go back and forth between items, sometimes it gets too confusing. Also, sometimes it doesn't load as quickly as I want to; maybe the amount of items open contributes to it.

Capterra loader

Great product

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I have used their email system for some time now and it is great. I have a couple of free accounts, that let me set up my own custom domain, for companies I run and it is full of features..just like having my own Outlook for my company with its own address.

Cons: Set up of custom domain takes a little work but if you follow the directions and have patience it works great!

Great Email Service with free option for custom domain

Jan 06, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Custom domain event in free accounts, integration with other Zoho products like Writer, Sheet, Vault, and others.

Cons: The driver and docs do not have a well-known usage experience like competitors Microsoft and Google.

An email manager with daily use functions

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's very complete and I like how easy it allows you to create rules for messages. It has everything you need to mark and / or organize your emails. You can easily create templates for regular responses allowing you to be more efficient.

Cons: I do not like that a lot of spam arrives, that's normal. They recommended me to increase security and everything has improved.

Email made easy!

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to setup and integrate with your website. The UI is clean and it is very easily navigable. The best part about Zoho mail is that you can add up to 25 users and it is free.

Cons: I wish there would be a little more storage they provide. The initial storage they provide will be exhausted very easily Integration with WIX could have been a little better and easy.

Review - Zoho Mail

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Its free and it does what other paid options are doing. They're also up most of the time.

Cons: IMAP and POP is no longer available on free account. This should be a standard.

Overall: Im happy with Zoho been using it for years.

Zoho Mail - Free Email with custom domain that works!

Dec 04, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I really liked that Zoho mail allows you to use your own custom domain name. All you need to do is point to their provided MX record and use their DKIM&SPF records.

Cons: Sometimes Zoho mail starts updates without notifying to their clients. However, it's FREE email, what more you can ask!

Overall: I have to say that it's one of the best free email providers that gives you DKIM&SPF records!

Zoho mail

Jan 09, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: The email are easy to retrieve and read. Mail are grouped by subject at times it's easier to organize. An app available to download on phone.

Cons: The software easy to be hacked. Twice had to make changes due to notice of possible hacking. Due to risk of possible not secure not able to access from my second job. Would constantly receive error message of security.

Best Business Mail for FREE

Nov 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Zoho might just be the BEST and ONLY company offering FREE EMAIL HOSTING for Businesses! It is FULL FEATURED and the space is very generous of up to 5 users. Security and deliverability of Emails is top-notch and might even consider subscribing to them once the business expands.

Cons: I absolutely love anything that is FREE and certainly, ZOHO is one of them, so yeah, no cons that I can think of.

Overall: Zoho Mail is available on the desktop and on mobile app. It is very convenient to setup and check your business emails. More power to you ZOHO!

Excellent email manager

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Among the highlights is that I no longer need to open an email manager installed on my PC. I can access the web safely and view my emails in a pleasant way. It's fast, you have good follow-up options, you can create email templates and custom signatures. The mobile application is very good.

Cons: You only need to include the notes in the mobile App.

Capterra loader

Zoho Mail Review

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like using Zoho Mail because it helps me in creating well-organized emails with the domain name of our organization. These emails look good and professional for us and our clients. The tool has amazing features that are all easy to use. It is almost free to use.

Cons: The support is bad. I do not like how long the take to respond to our questions. I do npot like the suport team at all.

Overall: My overall experience with Zoho Mail is truly good. The emails we have created with this affordable are incredible, easy to use and fast. I like it.

Good email hosting service

Nov 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Zoho is always coming with new features and updates

Cons: It is difficult to find email with the way it is setup and you may end up missing important emails

Overall: The attachment size is much bigger hence can send large files

Capterra loader

Great for startups

Nov 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

1 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: That is free and great for startups we can create email accounts with the domain of the company also the web clients and apps are great.

Cons: Is kind of slow when using it to send notifications, use Mailgun instead.

Support is bad, they send you to the forum, I even heard paying clients complaining.

Overall: Has been easy to use, the apps are great, but the support is kinda lame.

Excellent webmail

Apr 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The interface is very elegant. I like the ease to create filters. I can open my mail on any device without depending on an email manager. It has good capacity to send emails and enough space available.

Cons: At the moment I have no complaints. There are times when I get a connection loss message. I do not know if it is my computer or if it is the server.