# Page 2 | Zoho Mail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Zoho Mail the right Email Management solution for you? Explore 1063 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/174694/Zoho-Mail/reviews --- Zoho Mail 4.5 (1063) [View alternatives](https://www.capterra.com/p/174694/Zoho-Mail/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Zoho Mail ## Showing most helpful reviews Showing 26-50 of 1063 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CS Conrad S. Gerente Mining & Metals Used the software for: I used a free trial ### "Extremadamente funcional" April 16, 2026 5.0 Hace años había usado Zoho Mail, y la verdad funcionaba bien pero no tanto así que decidimos dejar su uso y cambiamos a otra plataforma, luego hace un par de años tratamos de volver perro se sentía pesado lento así que lo descartamos, hoy nuevamente estamos probando y puedo decir gratamente que funciona muy bien, se siente muy solido y estable y estamos considerando a usar el servicio Workspace de Zoho, lo único que mejoraría es la interfaz si fuera mas moderna y pulida superaría con creces otras alternativas, pero por lo de mas esta muy bien. Pros Hasta el momento si bien es un poco complejo administrar toda la plataforma por la cantidad de funciones que tiene, lo que mas me a gustado es las mejoras en fluidez, rapidez y estabilidad que tiene actualmente el servicio de correo electrónico Cons Interfaz anticuada, creo que este es un detalle que los desarrolladores de Zoho no han considerado ni invertido lo suficiente en esta materia, lo que hace que sea menos atractiva. Alternatives considered [Proton Mail](https://www.capterra.com/p/201276/ProtonMail/)[kMail](https://www.capterra.com/p/246557/Infomaniak-Email-Service/) Reason for choosing Zoho Mail La decisión fue por las siguientes razones su bajo costo, y por que ya lo habíamos usado con anterioridad Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Si bien el servicio de Google es excelente creo que el costo del mismo supera con creces lo ofrecido, pero el mayor peso en la decisión de cambio se debió a la seguridad y privacidad de los usuarios. Review Source JC Jaime C. Diretor Civil Engineering Used the software for: 6-12 months ### "Avaliação Zoho mail" May 6, 2026 4.0 De uma forma geral, muito melhor que Gmail, Hotmail, etc. Visualização de e-mails com variações adequadas como, Newsletter, Notificações, tudo bem separado e fácil de acessar. Pros Praticidade, muitas alternativas, e-mails de fácil visualização. Várias opções de trabalho na barra de ferramentas Cons Entrada de acesso muito burocrática. Às vezes trava na entrada ou saída. Tenho um pouco de dificuldade na configuração de subpastas Switched from [Hostinger](https://www.capterra.com/p/218357/Hostinger/) O Zoho trouxe melhor relação custo/benefício Review Source RH Russ H. Director Computer Software Used the software for: 1-2 years ### "Decent Email Solution within a Crowded Market" June 16, 2025 4.0 With many email solutions on the market Zoho is a good option. There's a free option too for smaller organisations. Pros Zoho Mail is easy to configure amd maintain. With web based access or intrgation into Microsoft Outlook you can access your emails for anywhere. Cons It was a little arwward to configure the integration with Microsoft Outlook but we got there in the end. Review Source AL Amber L. Owner and Curator E-Learning Used the software for: 1-2 years ### "Zoho - the allies for start-ups" July 15, 2025 4.0 I've been using Zoho mail for over a year now, and I've never had any issues with it. I receive notifications when I should, and I feel confident that my emails are successfully sent. I've never had to pay a dime or watch an ad. Pros I loved that I could set up email accounts using my business domain name for free. It the only platform I could find that didn't require a monthly fee or had strict limitations. Cons I needed a service that worked on mobile, not just desktop - which it does, but it's somewhat difficult to navigate between admin and user accounts. Review Source LD Laurens D. Principal Information Services Used the software for: 2+ years ### "Zoho's the way to go" March 6, 2025 5.0 Fast, reliable, feature-packed whether you get the application suite or start with the free e-mail service as I did. Pros I've experienced very good reliability over 3 or so years that I've been using the service as a one-man band. Cons The obvious integrations aren't relevant to me, so they clutter up the interface a bit. Something more streamlined would be useful. Review Source MS MARIE-FRANCE S. Band manager Music Used the software for: 2+ years ### "Great email interface with additional options" February 27, 2025 5.0 Great experience, I've opened the account in 2020 I think and so far it has been great. I was looking for a platform through which I could use my domain's name and when I found out about Zoho I've been using it since. I need to book shows for my band and festivals and the possibility of sending out emails on a specific date and multiple times is very useful to plan out these sendings. Also, the fact that I can activate an opening notification in case the other email accepts it is very useful too to track my opening rate without using a newsletter platform. Pros I really love having discovered ZOHO, I use it to manage a professional email extension (@companyname.com...) and the features like its lightness and especially the multiple options for sending out scheduled emails on a specific, time, day, date and repeatedly as you wish are my favorite options. Cons I really don't have a con about Zoho Mail so far. Review Source OI Owais I. CEO Information Technology and Services Used the software for: 2+ years ### "Zoho Mail is our cheap solution for professional email setup." June 13, 2025 5.0 Zoho Mail saved us thousands in licensing fees, and gave our team a professional, clean ad-free interface. For bootstrapped projects or parallel domains, it’s the dependable sidekick we were searching for. Pros Great deliverability, clean interface, syncs well with CRM and team calendars. It’s a good Gmail replacement when you are guiding growing teams on a budget. Cons Search is slow in large mailboxes, and mobile app notifications can lag. Admin access need to install another app which is kind of hassle. Review Source YM Yash M. CEO Pharmaceuticals Used the software for: 2+ years ### "Best email solution on a variety of parameters!" April 29, 2025 5.0 Pros \> Extremely reliable > Excellent features which are practically useful > Great UI > Consistently adding new features > No annoying ads and tracking! All of this is in the free version!! Cons Practically nothing. There couldn't be a free (and AD free!) email solution better than this. Alternatives considered [Gmail](https://www.capterra.com/p/202338/Gmail/) Reason for choosing Zoho Mail Own domain usage in the free version, better features, cleaner UI, easier to make and use as a team. Review Source VR Verified Reviewer Student Medical Practice Used the software for: 6-12 months ### "Perfect for those who want a great, professional email!" September 2, 2025 5.0 It's allowed me to show myself from a professional perspective without having to spend money I just don't have. Pros It allows you to have your own professional email without breaking the bank. It's super easy to use and super safe! Cons It can't really be used in conjunction with other email companies, but that can't be helped as it is the same with every other one. Review Source MP Maryan P. Owner Publishing Used the software for: Less than 6 months ### "Oh no, not ZOHO" April 8, 2025 1.0 I had this service--paid version, for 8 days. It never worked from day one to day eight. I filed three support tickets, made four phone calls, sent three email and never got a response other than a list of articles to read and "Check your settings." I checked them all before I contacted Zoho. I canceled, turned in a dispute at the credit card company, and will never use their services again. I signed up with Titan, and in two hours I was up and running with NO problems. Zoho documentation is terrible, the chat function is gibberish, and the phone system is ALL voice mails. Don't waste your time. Pros Nothing--it was a headache from day 1.... Cons 100% lack of response from support by trouble ticket, email, phone, or chat Alternatives considered [Bluehost](https://www.capterra.com/p/229168/Bluehost/) Reason for choosing Zoho Mail Competitive price and they talked about great service in their marketing materials, but that is not true Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) I needed a custom url and gmail doesn't do that Review Source FV Filippo V. CTO Internet Used the software for: 2+ years ### "Nice and useful service" April 26, 2025 5.0 Pros Good interface and simple app to setup secondo factor authentication. Cons It is integrated with a lot of services, but sometimes it become noisy. Review Source MD Imtiaz A. SEO Expert Computer Networking Used the software for: 2+ years ### "Best free but effective product" January 23, 2025 5.0 I am using zoho mail for the last 5 years, and it is really amazing Pros It is free to use for a person with enough storage Cons They provide 5 user for totally free with 5GB storage Review Source KP Karthikeyan P. Business Partner Design Used the software for: 2+ years ### "Zoho Mail operatability " January 1, 2025 5.0 Ok. I will not say gr8 experience but good Pros One stop shop for SME business One stop shop for SME business One stop shop for SME business One stop shop for SME business Cons brower compatability , mobil compatability and navigation issues another point compared to gmail zoho mail receipt of email with attachment timing is much slower in microseconds may be ! Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Zoho work place email cliq calendar etc all in one shop stop Review Source HT Helen T. Owner baker Food & Beverages Used the software for: 2+ years ### "So happy I found Zoho years ago" December 16, 2024 5.0 Superbly happy. Their free business email and invoicing software, partnered with Stripe, has been great for me. Pros Always been extremely happy with Zoho's email and invoicing software for my business - I have been with them for several years, on the free option, and it's been brilliant. I have a small but busy cake and wedding cakes business. Cons I can't archive my processed invoices! That's my only criticism. Alternatives considered [Gmail](https://www.capterra.com/p/202338/Gmail/) Reason for choosing Zoho Mail Offered invoicing software which seemed slick Review Source lW levius W. product manager Computer Software Used the software for: 2+ years ### "A 5star Rate" April 6, 2025 5.0 Pros since i started using zoho as a developer and a business man my all a million tasks has been a one click thanks to zoho i give a 5star Cons Apealing and asy to use Review Source AL Andrea L. Sales Manager Financial Services Used the software for: Less than 6 months ### "Zoho Mail - Free Business Email, but Tricky to Set Up" January 5, 2026 3.0 I have used Zoho Mail for business emails, using the free plan that they offer if you bring your own domain. Pros My favorite thing about Zoho Mail is that it offered a free business email that I could connect to my own domain. Cons My least favorite thing about Zoho Mail was how complicated it was to sign up. It wasn't a streamlined process. Review Source KR Kary R. Insurance broker Insurance Used the software for: 2+ years ### "More than just an email manager" November 27, 2018 5.0 Pros He is a complete organizer. I like the design. It is easy to read, I can organize incoming emails easily thanks to the filters. I feel like I do not get a lot of junk mail. Cons At the moment everything is working excellent. The App is very complete too. Review Source ND Noreen D. CEO Professional Training & Coaching Used the software for: 2+ years ### "Positive experience" March 30, 2025 5.0 Pros I have been using it for over 3 years now and I love the fact that I could personalize my email address. Cons I cannot think of a negative at this time. Review Source PS Patrick S. Director Import and Export Used the software for: 2+ years ### "Zoho Mail experience" January 24, 2025 5.0 Experience has been fruitful and happy using the Zoho Mail Pros I am happy with the kind of services provided. It fulfills my needs without any hassles Cons I have not come across anything negative in usage of the application Switched from [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Wanted a better mail service with security Review Source NO Niall O. MD Information Technology and Services Used the software for: 2+ years ### "Brilliant and reliable" December 3, 2024 5.0 Pros It's just brilliant - does exactly what it's supposed to do and very reliably! Cons Nothing to dislike really - if anything there are too many good features to choose from! Alternatives considered [Gmail](https://www.capterra.com/p/202338/Gmail/) Reason for choosing Zoho Mail Price features and.. it's not Google - right?! Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Ran out of space, poor customer service! Review Source KE Kat E. All the hats Computer Networking Used the software for: Less than 6 months ### "Easy to Grow" March 24, 2025 5.0 Easy and informative. I feel supported to explore and grow my business Pros Free to use with domain & easier to set up than others Cons Pricing to upgrade is a little confusing Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Google Drive](https://www.capterra.com/p/161425/Drive/) not free, too little to justify such a large expense Review Source VO Victor O. Director Marketing and Advertising Used the software for: 6-12 months ### "My overall experience with Zoho Mail summarised in a word is "Effortless"" March 22, 2025 5.0 My overall experience with Zoho Mail summarised in a word is "Effortless". I barely need to read blog posts or product guides -- I do have technical experience :). Pros I love the free license given to users. This allows new users to test the platform with little to no risk. Also, my experience on the platform has been seamless. Cons Honestly, nothing at the moment. Although, I have not used it extensively. Review Source JB Joanna B. Bakery Owner Food & Beverages Used the software for: 1-2 years ### "It's ok, but there are better options" January 2, 2026 3.0 Pros It works and I can have a professional email with it. It has different email folders and I can mark different labels on emails. Cons It doesn't filter spam. Even when I block a spam email address, somehow I still get emails from they address to my inbox. Review Source SA Samuel A. Digital marketer Logistics and Supply Chain Used the software for: 1-2 years ### "Good product, cheap pricing" November 23, 2024 4.0 I enjoy using Zoho mail both on desktop and mobile app, I was able to easily point it to my domain and create and manage many emails of the team. Pros Modern and clean mail interface both on desktop and mobile Cons It takes time for update to mail settings to reflect on mobile Alternatives considered [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Reason for choosing Zoho Mail Relative cheaper with similar features and look Review Source DG Derek G. Owner Accounting Used the software for: 1-2 years ### "Efficient for professional email communication" April 2, 2025 5.0 I use it mainly as professional mail and integrate it into other Zoho solutions Pros Simple to use it and other Zoho products, great solutions for managing clients' requirements and sending messages and some small files Cons It can be complex when you are trying to integrate into the Gmail App Review Source Similar Products Featured ## Related categories [Email Management](https://www.capterra.com/email-management-software/)[Email Security](https://www.capterra.com/email-security-software/)[Secure Email Gateway](https://www.capterra.com/secure-email-gateway-software/)