# Page 32 | Zoho Mail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 32 - Is Zoho Mail the right Email Management solution for you? Explore 1057 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/174694/Zoho-Mail/reviews --- Zoho Mail 4.5 (1057) [View alternatives](https://www.capterra.com/p/174694/Zoho-Mail/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 32 - Reviews of Zoho Mail ## Showing most helpful reviews Showing 776-800 of 1057 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use WS Waquar S. Project engineer Industrial Automation Used the software for: 2+ years ### "Have designed my on domain email last two years back and still using it. Zoho has made my business.." June 20, 2018 4.0 Since day one it has given me benefits. And always been updated on the go. Thanks Zoho giving me end to end solutions. Pros Have been using since last 2 years and always been updated with it on the go with its applications. Zoho has provided end to end solutions for my business. Cons There is nothing that i can give any negative reviews. It has just made it more simple and easier ever. Review Source APA Ana Paula A. Businesswoman Food & Beverages Used the software for: 1-2 years ### "Awesome e-mail!" May 6, 2018 5.0 Pros The interface is really beautiful and intuitive. They also have a free business plan for you to use with your own domain. Cons The portuguese (brasil) translation is no good. It acually kind of mixes pt-br and pt-pt. The free plan also does not allow auto forwarding, POP, IMAP and SMTP which is kind of a bummer... Review Source Mariam O. Supervisor Consumer Services Used the software for: 1-2 years ### "Free and useful" April 8, 2020 4.0 Pros I used to use Zoho mail as a free email tool to connect my domain that I had for my blog. So far, that's the only software I could find. It was quite easy to set up. The design is not that great l and effective but it gets the job done. Cons Not a very user-friendly design, other than that, everything was fine. Review Source Annelise Z. Analista de Marketing e Vendas Marketing and Advertising Used the software for: 6-12 months ### "Great alternative to Gmail" October 25, 2019 5.0 It's being great so far, we offer this service for smaller clients and don't have anything to complain about. Pros I personally like Zoho Mail because it's an awesome mail client, besides being a cheap service if you compare it to Gmail, for instance. It's has a user friendly interface and offers neat integrations with other apps. Cons The cheaper plan doesn't come with other apps (like Zoho Docs), so in case you need that kind of service, it will be closer to what Google charges for G Suite. Review Source VR Verified Reviewer Software Engineer E-Learning Used the software for: 1-2 years ### "Zoho mail allows you setup your business emails in simple steps" January 14, 2022 5.0 Pros It is simple to integrate. Zoho configuration page is the smoothest walkthrough I have experienced Cons Everything is perfect to me, had no issues using this Review Source DO David O. C.E.O Information Services Used the software for: Less than 6 months ### "Best decision i have ever made" July 6, 2022 5.0 Pros at first, the interface was confusing but I later got used to it, I love the deliverability speed, when I set a message to send in 1 minute through systeme.io, it goes exactly the time I set. overall the service is amazing Cons the app wasn't easy to understand at first, even now am still kinda confused sometimes whenever I stay a week without using it Review Source VR Verified Reviewer Freelance Events Organizer Events Services Used the software for: 6-12 months ### "New name but efficient" October 31, 2018 5.0 Pros The email service is efficient and works well once you set it up properly, also they have cool features like tagging other colleagues, and reply as chat. It's easy to set up & manage, also you can create group with different rules. The good thing that it offers small business a free 25 users, and start to charge after that. Cons All the how to do & introduction videos should be narrated by native English speakers Review Source WV William V. Insurance broker Insurance Used the software for: 2+ years ### "Excellent email organizer" November 23, 2018 5.0 Pros I like the design and the appearance. It looks very elegant. I can access from any computer and keep the same order. I can see the attachments by folders making the search easier. Something that is very important is that it is quite free of spam. Cons This manager has multiple options to help you organize. Everything is ok at the momment. Review Source VR Verified Reviewer Review about Zoho Internet Used the software for: Less than 6 months ### "Review about Zoho" October 2, 2020 5.0 Zoho mail is a complete platform with regard to email, they just need to promote more, it is still a little known platform and as the configuration options are many, a step by step would help a lot. Pros Zoho is an amazing and super complete email platform, it has a series of useful features and tools for those who work with emails, especially companies. Cons In some ways it is difficult to configure, when it involves integration with other platforms or programs. Review Source SAMIR H. Systems Administrator Used the software for: 1-2 years ### "Great email " April 24, 2018 4.0 Pros The fact that you can start on a free plan and then move to a paid plan as your business grows. This worked great for me and my company. Cons The streams feature that appears in the mail sidebar is pointless and there seems to be no way to disable or remove it. Review Source RL Rubens L. representante comercial Alternative Dispute Resolution Used the software for: 6-12 months ### "Bom investimento" November 15, 2023 4.0 Muito boa. Me satisfaz e me proporciona um bom contato com meus clientes Pros Apresentação e facilidade. DistribuiçãO DOS SERVIÇOS BEM CLAROS E FÁCEIS DE LOCALIZAR Cons Nada a contestar. Atende perfeitamente minhas necessidades comerciais. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Necessitava de um e mail mais comercial, por isso a troca Review Source VR Verified Reviewer Publishing Executive Publishing Used the software for: 1-2 years ### "Easy Mailing" February 13, 2019 5.0 Pros With Zoho Mail, one can create and maintain lists, schedule mails, create templates and track responses. Even automation of emailers is highly beneficial. Lists get auto populated once someone signs up. Cons The look and feel of the interface could be better. Review Source LR Luca R. Founder Media Production Used the software for: 1-2 years ### "The best alternative to the G Suite" March 20, 2020 5.0 I use it daily and I am extremely happy about my choice. Pros I have switched from the G Suite to Zoho Mail a couple of years ago and the transition was smooth while saving my company a lot of money. Cons Nothing I can think of can be defined as a con. The domain authentication could have faster, that's for sure. Review Source BR Bruce R. Director Hospitality Used the software for: 2+ years ### "So Good" November 3, 2023 5.0 Great.In our workplace most people would not be aware of the advantages they are missing. Pros Never fails,fast delivery and simple processing Cons No reason list anything because every step is perfection Review Source RQdSFA Raymundo Queiroz dos Santos Filho A. Advogado Law Practice Used the software for: Less than 6 months ### "Muito satisfeito" March 14, 2023 5.0 Pros Todas as suas funcionalidades são muito relevantes e importantes. Cons Não há o que não gostar. O produto é de ótima qualidade e entrega um ótimo serviço para o escritório Review Source Mrs Sheforna H. Operations Director Marketing and Advertising Used the software for: Less than 6 months ### "The amazing Zoho mail " October 31, 2018 5.0 The stream functions, group functions etc in Zoho mail are simply amazing. Within the organisation, we can share calendars, task, notes and so on. Perfect for business emails. Pros I love the features and functions of Zoho mail. I like that I don't have to open a mail to see what it is about. You can set it so that part of the email is shown to you... Avoiding those read reports. Cons To be honest, there is nothing I dislike about Zoho mail. Review Source AE ANAS E. CEO Marketing and Advertising Used the software for: 1-2 years ### "Zoho is absolutely amazing" February 28, 2020 5.0 Amazing Experience Pros i've been using Zoho Mail for almost 2 years and i highly recommend it, Zoho's fees are very affordable, the service is very reliable , the customer service is amazing, the design is neat, i really love it. Cons nothing bad to complain about so far, everything is great Review Source VR Verified Reviewer founder Human Resources Used the software for: 1-2 years ### "Smooth user experience both on desktop and on mobile. Service is a little mechanical, but helpful" May 5, 2018 4.0 Tons of features are for free Pros \- ease of use - team collaboration tools - easy to set up additional email accounts - the app itself works fine Cons It is rather difficult to configure the server with other email service providers. I am still not sure how it works - but luckily it works Review Source KR Krishna R. CMO Computer Hardware Used the software for: 6-12 months ### "Good service for all the SME's" December 20, 2018 5.0 Great service with lots of features and integrations makes it easy for every business to maintain their organisation. Pros Good services where people cant afford expensive services, zoho gives you access to most of their tools even in the free edition, you get access to CRM, tasks, notes, drive and many other services for low price and even for free. Cons They have removed access to IMAP and POP so free users have no other option but to get the zoho mail app. Review Source VR Verified Reviewer Director Political Organization Used the software for: Less than 6 months ### "Great potential but needs work. " July 17, 2019 3.0 Since we started using Zoho apps we were very happy that we were able to connect all the apps and enjoy the features across all of them. Ideally we would've liked to also cancel our Mailchimp account and have our mailing system with Zoho Mail but when we tried the software it was noticeable that is one of the Zoho apps that needs the most work. Even their graphic interface did not math the rest of the Zoho apps. We love Zoho so we will keep an eye for updates. Pros The possibility to connect it with other Zoho apps Cons Cost and lack of updated features. We use different Zoho Apps but from comparing them one with the other, it's obvious that Zoho Mail is the one that needs most work. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review Source VR Verified Reviewer Director Used the software for: 1-2 years ### "Never lets me down" June 8, 2018 5.0 Fast and bulletproof email Pros Since using zoho I've never had any email issues, it's rock solid and faster than gmail + deliverability is better. Cons I wish it was possible to add more email accounts within an existing domain (sharing the total space) for free inside a paid plan. Review Source Jeremy G. Analyst Political Organization Used the software for: Less than 6 months ### "Allowed me to build professional emails from my website" May 23, 2019 5.0 We used Zoho to roll out emails to our members that would end in our companies website @companyname. It worked fantastic. Pros I used Zoho to create professional emails from my website that would end in my website's name. The software did this for free. This literally saved us monthly fees for paying another platform to do it. Wonderful- fully endorse. Cons None. Very content with my use of Zoho mail. Would recommend. Review Source VA Vijay A. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Simply Awesome" July 19, 2019 4.0 Till now it has been decent. Hoping to stick around for some time. Pros The extensiveness about the Product. It is quite similar to Gsuite so there is very little learning curve if an. Also it is made for organizations right from the size of 1 employee to 1000+. Pricing is absolute killer and it also has free version. Cons Nothing Much. On-boarding and migration could have been little simpler. Also provide videos for better and easier migration. Reason for choosing Zoho Mail Zoho seems to have the correct mix of products. right from a small company and their journey in growing to a large company. Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Pricing Review Source JR Jose R. Insurance broker Insurance Used the software for: 2+ years ### "A low cost for a huge software " March 1, 2019 5.0 Pros I like it because I feel it is of great quality and it is better for me to check the mail from the browser than from a separate program. I like your mobile application too, it's very complete and fast. It has so many options that I still do not know all of them. Cons At the moment I have no complaints about the software. Review Source MT Mayur T. Infrastructure Engineer Information Technology and Services Used the software for: 1-2 years ### "An email service with good potential." August 13, 2018 5.0 Pros This application lets you have a domain name. It is completely free and cost efficient. This service could more helpful more helpful for users with business backgrounds. The customer support team is very pleasant and helpful. The mobile application works effectively, just as the desktop version. Cons Many times, the emails being sent go to spam. There is no provision to include contacts worth 2MB or more. The new version and the themes have slowed down the working on the whole. The learning curve could be a bit complicated for beginners. The free version does not include as many features as available in other similar applications like Gmail. Review Source Similar Products Featured