# Page 35 | Zoho Mail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 35 - Is Zoho Mail the right Email Management solution for you? Explore 1064 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/174694/Zoho-Mail/reviews --- Zoho Mail 4.5 (1064) [View alternatives](https://www.capterra.com/p/174694/Zoho-Mail/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 35 - Reviews of Zoho Mail ## Showing most helpful reviews Showing 851-875 of 1064 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SW Sarah W. Web developer Internet Used the software for: 2+ years ### "A solid (free) option for mail." September 25, 2019 5.0 Pros I found Zoho Mail really easy to set up (though, I am a developer). I use it myself, and have set it up for many clients. Their pricing structure makes it a free option for most of my clients. Cons I didn't have the smoothest experience with their support team (although, to their credit, I have \*very\* rarely needed to speak to someone on the support team). Review Source ZM Zsolt M. GM Hospitality Used the software for: 6-12 months ### "Good option if you search for a free tool" July 12, 2022 3.0 Pros It is free to use with your custom domain email address setup, which is unique. Cons It is a bit old-fashioned design and functionality (but its free, so if you just start, it is a great way to begin) Review Source Darek A. Founder & CEO Solar Ray USA Renewables & Environment Used the software for: 2+ years ### "null" August 22, 2017 5.0 Review Source Jada M. Used the software for: 2+ years ### "null" September 30, 2016 5.0 Review Source Portia J. Used the software for: 2+ years ### "null" April 14, 2017 5.0 Review Source Ryan M. Enrolled Agent, IRS Accounting Used the software for: 2+ years ### "null" February 1, 2017 2.0 Review Source OM Orlando M. Webmaster Insurance Used the software for: 1-2 years ### "Excellent email manager" October 31, 2018 5.0 Pros Among the highlights is that I no longer need to open an email manager installed on my PC. I can access the web safely and view my emails in a pleasant way. It's fast, you have good follow-up options, you can create email templates and custom signatures. The mobile application is very good. Cons You only need to include the notes in the mobile App. Review Source SI Shehu I. CEO Information Technology and Services Used the software for: 1-2 years ### "Simple and Professional Email Service" January 23, 2024 5.0 Pros Cost effective services. Professional and flexible unlike Google Workspaace email Cons Not for now. I havent seen any doubt. I have been using ISP paid email services for more than 3 decades. Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Cost effectiveness and flexibility. I like the tech support Review Source BA Bryan A. IT Retail Used the software for: 1-2 years ### "Best free website email" July 24, 2019 5.0 Pros It easy to setup, and there free plan that suite your basic need of profesional email adrress. Cons There no IMAP and SMTP in free plan, so you must upgraded Review Source VR Verified Reviewer Enseignant Higher Education Used the software for: 2+ years ### "Best free email hosting there is" February 1, 2019 4.0 Pros Has a look and feel of Office combined with gmail. Best from small businesses just starting up with a free plan. Easy to setup and use. Lots of integrations with Zoho or other service providers. Cons Like any other system, there are limits. The backend has a lot of options and it's a bit all over the place. Review Source chetan K. Used the software for: Less than 6 months ### "Pro Features at no Cost" August 3, 2017 5.0 Zoho Mail gives you a clean, ad-free interface, but it seems to sacrifice a lot of features that come standard with other free email services to promote its paid services Pros Zoho's free email service has no ads anywhere in the user interface. Cons There is no way to import contacts from your social media sites. Review Source PS Prince S. Used the software for: 1-2 years ### "Very good product" January 12, 2018 5.0 Pros Free service up 25 emails, easy to setup, fast mail delivery, very good for startups companies, not for only startups but for big enterprise also. Review Source MS Manoel S. Editor Broadcast Media Used the software for: Less than 6 months ### "aVALIÃO POSITIVA" January 3, 2024 5.0 A EXPERIENCIA COM A ZOHO E - MAIL Fantástica Pros Muito bom, EM TODOS OS ASPECTOS DE ACORDO COM O ESPERADO Cons tudo e muito interligado, SURPREENDEU TDAS AS ESPECTATIVAS Review Source Tara C. SEO Content Writer Marketing and Advertising Used the software for: 6-12 months ### "Slow but useful" December 20, 2018 3.0 Pros Zoho allows you to organize and follow up with email quickly, as well as provide notes to others in your organization. Customer service is outsourced/in India, but responsive, kind, and supportive. Cons It's very slow to load and the navigation is a pain. It takes time to get back to where you were. Review Source VR Verified Reviewer Lead Web Developer Used the software for: 2+ years ### "Quick, Simple, And Free" June 15, 2018 4.0 The best thing about this software is that I can get email accounts for free and they are easy to setup. Pros My main reason to test out this software was because I could get basic email accounts for free. I haven't tried out any of the paid features, so I can't speak to those, but the free accounts have been very useful, reliable, and easy to setup. They included easy to follow directions for setting up SPF and DKIM, which was nice. Cons Getting into the control panel is sometimes a bit confusing. I don't get in there often, so I forget how to get there from time to time and it takes me longer to figure that out than I would like. This is nit picky, but I honestly can't think of anything else to say. Review Source MM Monique M. Owner Retail Used the software for: Less than 6 months ### "Great Service!" November 14, 2023 5.0 Simple, easy and provides a professional look for my business Pros I love the fact that the free version is enough to allow me to manage my inbox without cost and allow me to grow as my company grows. It is easy to set-up and integrate into my shop. Cons Not much. This product has met my expectations. Reason for choosing Zoho Mail Free option for small business start-up Review Source cB clinton B. director Computer Software Used the software for: 2+ years ### "We love using zoho for customer emails" October 3, 2018 4.0 we have used zoho for the last few years and we would recommend it over google business emails for our customers. Pros We use it to create emails for our customers when they take a site live for their business emails so it is easy and free for us and them Cons It is not easy enough for the customer to do it but that may just be a limitation not a feature lacking item Review Source FF Felipe F. IT Entertainment Used the software for: Less than 6 months ### "Fast and easy!" June 15, 2023 5.0 Pros I have been using Zoho Mail for a few months and I am very satisfied with it. It is a great option for anyone who needs a reliable and affordable email service. It has a user-friendly interface and a lot of features that make it easy to manage your inbox. It also works well on different devices and platforms. I would recommend Zoho Mail to anyone who is looking for a professional and efficient email solution. Cons I would love bigger storage capacities, the minimums are too low Review Source ML Melissa L. Owner/Trainer Professional Training & Coaching Used the software for: Less than 6 months ### "Zoho Mail really is Free Business Mail!" April 13, 2019 3.0 Overall, I have been very satisfied with Zoho Mail. I haven't found a way to fix the bug with my credentials, but I haven't asked for support on this issue, so perhaps it has an easy fix. Pros I absolutely love having a professional email (myname@mycompany.com). I also have info@mycompany.com and support@mycompany.com. It is absolutely free! No annual or monthly fees are charged unless you need more advanced mail features. Even with the paid subscriptions, the prices are very low and customer service is very quick with responses when support is needed. Cons It was a little hard setting up the service and the Windows Mail program randomly pops up concerning my login credentials. Review Source kP khushboo P. Digital Marketing Manager Marketing and Advertising Used the software for: Less than 6 months ### "Best email platform if you're fed up of Gmail, outlook or yahoo" March 4, 2022 5.0 Pros I switched to Zoho Mail after using Gmail and all I can say is that it was one of the best decisions I ever made. The interface is so easy to use, the flexibility is great and you can't beat the price! If you're not a fan of Gmail, Outlook or Yahoo Mail, then give this a shot. Cons it still needs a lots of work on its UI. Review Source VR Verified Reviewer Semi retired Executive Office Used the software for: Less than 6 months ### "Will be good for some people, but not others" December 11, 2018 3.0 Overall Zoho Mail is a feature-packed and highly useable email management system. Pros I liked the overall layout and there were many features that had me excited. If anything I preferred the user-interface to that of GMail and the email workflow was as good, if not better than GMail. Cons Unfortunately, there were various features that I really needed that Zoho Mail just couldn't do, which was disappointing. I can say that their customer support team were on the ball and very responsive. Unfortunately, they could not help with my particular needs, but at least they were upfront and clear that it did not have the functionality that I required. Review Source NG Nancy G. owner E-Learning Used the software for: Less than 6 months ### "Ad-free email account" March 13, 2021 5.0 I wanted an email inbox I can delegate to my virtual assistant for support without handing over other accounts. Zoho had the option to even set up 5 aliases! Pros The option to have a free business acc. without ads like Gmail is perfect. Also, I was able to set up both incoming and outgoing emails although my domain is hosted elsewhere Cons I haven't found anything I don't like yet. It's been less than 6 months. So far my experience is good. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Privacy and too many ads! Review Source FM Francesco M. libero professionista Primary/Secondary Education Used the software for: Less than 6 months ### "Ottimo" April 18, 2023 4.0 Pros Trovo che sia un'ottima piattaforma, abbastanza completa e facile da utilizzare per quanto riguarda la gestione delle mail e simili. Molto facile e veloce e la versione gratuita è abbastanza completa, ricca di funzionalità. Cons Non ho riscontrato alcun inconveniente nell'uso di Zoho mail, per l'uso che ne faccio Review Source LC Luca C. Director Food & Beverages Used the software for: Less than 6 months ### "Intuitive, plenty of features and affordable!" March 30, 2023 5.0 Pros Very intuitive; complete suite Cons nothing so far Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Review Source GC Gianfranco C. Business Consultant Marketing and Advertising Used the software for: 1-2 years ### "Practical and connected to Zoho CRM" June 14, 2021 4.0 Pros The fact that I could use it combined with Zoho CRM Cons Not so easy to upload and I couldn't get it to work on outlook Review Source Similar Products Featured