# Page 39 | Zoho Mail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 39 - Is Zoho Mail the right Email Management solution for you? Explore 1057 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/174694/Zoho-Mail/reviews

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Zoho Mail

4.5 (1057)

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Last updated March 13th, 2026

# Page 39 - Reviews of Zoho Mail

## Showing most helpful reviews

Showing 951-975 of 1057 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Chris H.  
Operations Coordinator  
Telecommunications  
Used the software for: 6-12 months

### "null"

June 23, 2016

4.0

Review Source

Arung I.  
Chief Executive Officer  
Information Technology and Services  
Used the software for: 6-12 months

### "null"

August 30, 2017

5.0

Review Source

Jared J.  
Global Lounges & Valet  
Airlines/Aviation  
Used the software for: 6-12 months

### "null"

January 16, 2017

2.0

Review Source

EA

Eyad A.  
Customer service support  
Computer & Network Security  
Used the software for: Less than 6 months

### "Zoho mail"

October 16, 2023

5.0

Pros

Looks professional as user interface and easy to use

Cons

Trying to figure out how to add any other personal email

Review Source

VR

Verified Reviewer  
CEO  
Sports  
Used the software for: Less than 6 months

### "Tool to manage mailings"

February 17, 2021

4.0

Very useful to manage the sending of segmented and customer-specific emails.

Pros

Thanks to Zoho you are able to manage the sending of emails to different recipients, filtering and applying different properties.

Cons

Sometimes the configuration is not very simple and requires some knowledge in the field of email marketing.

Review Source

fA

fazal A.  
Implementation & Support Specialist  
Information Technology and Services  
Used the software for: I used a free trial

### "Communicate internally and externally"

January 27, 2021

4.0

Pros

It had all the options that other email service providers have and the streams option is an added advantage for those who are looking for other tools that require extra cost.

Cons

Where streams is an added advantage, it is also a disadvantage as it complicates the use for normal/non-technical users, as some require a more simplistic UI.

Review Source

GT

George T.  
Self Employed  
Information Technology and Services  
Used the software for: Less than 6 months

### "Zoho Mail is Great!"

July 19, 2019

5.0

I really like using this email platform for my buiness use.

Pros

I really like this email platform as there are no annoying ads so its perfect for business use. It also has integrtion with google docs and has an instant chat fetaure although i havent used it.

Cons

There is nothing thus far that i dont like. If anything the free verison is limited storage

Review Source

VR

Verified Reviewer  
Dentist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Simple to use"

December 6, 2019

5.0

I use this as an email program for a separate business. Helps keep my accounts separated.

Pros

Straightforward and easy to use. I only use it on the app and it's very sleek and simple. Opens straight up to the inbox.

Cons

I can't think of anything I don't like about this. It's a simple and straight forward email app.

Review Source

MS

Muhammad S.  
IT Coordinator  
Information Technology and Services  
Used the software for: Less than 6 months

### "Go Mail"

January 21, 2020

5.0

I love this app so much and the best part is easy configuration and integration with other apps like slack and dropbox.

Pros

The feature I like most is you can configure your email in 5 minutes without setting up an email server and buying another email services like Gmail, outlook etc. If you are a blogger or have a one-pager website about yourself, it's the best email app that you can get in free or as low as a dollar per user per month. You can use it for free with a 25mb limit of email file attachment. You can download Zoho Mail app on iPhone and android to have your email on the go.

Cons

Very low space (5 gigabytes) available in a lite package and you need to upgrade to get more storage.

Review Source

VR

Verified Reviewer  
NA  
Music  
Used the software for: Less than 6 months

### "Confusing For Sure"

May 5, 2019

4.0

I wouldn't recommend it unless you have the time and energy to deal with it.

Pros

For the short time I have used this, I really had no opinion about it and nothing good to say.

Cons

For the short time I have had to deal with Zoho Mail, I didn't enjoy it at all. Very confusing. Too many things to this software and it sort of mind boggling.

Review Source

CW

Christina W.  
IT Tech  
Real Estate  
Used the software for: Less than 6 months

### "Works like a charm, but support stinks"

October 25, 2018

5.0

Organization through the group calendar option, and communication through the email.

Pros

I love the connected accounts features and the group calendars. They are amazing.

Cons

Support, hands down. They really do try to help you, which is why I gave them four stars, but their english is dreadful. You can barely understand a word they say.

Review Source

VR

Verified Reviewer  
Manger of Customer Success/Support  
Logistics and Supply Chain  
Used the software for: I used a free trial

### "zoho mail"

December 8, 2019

4.0

email communication simplified with nice features and storage.

Pros

has some great features and i also enjoy the layout for managing your inbox. overall a nice way email platform.

Cons

getting it setup wasn't as easy as it should be. i signed up for a free personal email and there was issues setting it up until it finally worked

Review Source

SG

Samuel G.  
Mentor  
Education Management  
Used the software for: Less than 6 months

### "Simple Email Server"

December 11, 2019

4.0

My experience with Zoho Mail has been fine. I'd recommend it.

Pros

Zoho Mail allows me to communicate effectively with my team and with my students. It is an easy to use email.

Cons

Zoho Mail is not as intuitive as other emails, but it still gets the job done. Zoho Mail does not have as many benefits as some other email servers.

Review Source

VR

Verified Reviewer  
freelancer  
Computer Software  
Used the software for: I used a free trial

### "needed trusted free email"

February 10, 2020

5.0

Pros

Using this type of email was quick and very useful in the setup. I think that is is so fast once you come on to the site to log-in. I think it is a great software to you in the place of google mail.

Cons

nothing not to like about this software it is a complete software that will get the job done.

Review Source

Waqas N.  
Project manager  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Good for email managment"

August 29, 2019

5.0

Zoho mail is very good for us when it cames to manage our emails

Pros

The best thing i like about zoho mail is that it is very user-friendly and their free version has almost all the thing one required.

Cons

I had used zoho mail and i don't came accross any thing that i dislike in zoho mail it is working fine for me

Review Source

AK

Andy K.  
Web Designer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Zoho Mail on Mobile "

December 25, 2020

4.0

With Zoho mail, I can change the font to my device font and also switch between colors to a color of my choice which gives me a personalized experience and I love it.

Pros

I use Zoho mail on my android smartphone and the first thing I can say about Zoho mail is that, it has a very simple and user-friendly design. With Zoho mail I can save a mail and access it offline through the app. You can also set a four digit pin to protect your zoho mail app from unauthorized access on your phone.

Cons

Any saved offline mail is automatically deleted when you delete the main from your inbox which is not suppose to be so. At least you need to be prompted that you have a copy offline and your deletion will affect that too.

Review Source

VR

Verified Reviewer  
Senior PHP Programmer  
Hospitality  
Used the software for: Less than 6 months

### "Zoho Mail is the best option to create your own domain email for free"

April 15, 2019

5.0

Pros

Zoho Mail Free account is the best option to beginner. Zoho Mail provides many options to customize your work emails and set the priorities on it.

Cons

Domain email making in Zoho Mail is very difficult because Zoho Mail tutorial or documentation is not good to understand quickly.

Review Source

MJ

Mark J.  
  
  
Used the software for: Less than 6 months

### "Works well"

March 19, 2018

4.0

Pros

I love the versatility of zoho, it is so great to have everything in one place. It is an excellent ultimate cloud based mail integrated with CRM. Reliable and intuitiv

Cons

I couldn't type text when I tried to forward an email, which is quite annoying other than that works well.

Review Source

TV

Tatianna V.  
CSR  
Retail  
Used the software for: I used a free trial

### "I Loveeeee Itttt!"

December 23, 2019

5.0

Overall, I love it.

Pros

You can get your own @name email address so you don’t have to use Lexi@gmail.com you can use support@lexi.com which is great (just an example)

Cons

Honestly, I love everything about it. You get up to 5 free email addresses. If you need more you have to pay.

Review Source

DS

Débora S.  
comercial  
Facilities Services  
Used the software for: I used a free trial

### "Recomendo"

August 25, 2021

5.0

Pros

ótimo ferramenta para troca de emails e compartilhamento

Cons

Não tenho nenhuma observação a fazer em relação à ferramenta.

Review Source

Abel B.  
Email Marketer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Good Sofware for Starters and Advanced Users as well."

March 8, 2019

4.0

Pros

First off, I liked the free trial of 2000/12000 emails per month just like mailchimp. I turned to them after being booted for no reason at MailChimp. I was well received by Zoho Mail and it was a smooth experience. The fact that Zoho mail is also ad-free and super cheap. As low as a dollar per month for the 5GB plan which IMO is great for starters.

Cons

Nothing much. Everything looks clean. The UI could use a couple improvments and could make use of more minimalism in other for users to be able to find their way around the software easily.

Review Source

VR

Verified Reviewer  
Learning and Development Consultant  
Management Consulting  
Used the software for: Less than 6 months

### "Awesome mail is awesome"

September 7, 2017

5.0

Pros

Easy to use and understand. Mail site with client features. I have used it in a while and it is suitable for businesses. I cannot live without it now. :) I like the social media type of features

Cons

I have not experienced any yet.

Review Source

Prabu R.  
Copywriter and Consultant  
Marketing and Advertising  
Used the software for: I used a free trial

### "Hmm... your enterprise might like it"

February 12, 2019

3.0

Pros

I think it's an affordable, enterprise-grade email solution.

Cons

If you come from the Gmail realm, it would be difficult to miss out the clean-looking interface and powerful keyboard shortcuts and the dozen other Labs features.

Review Source

AB

Andrew B.  
Core group member  
Civic & Social Organization  
Used the software for: 2+ years

### "Reliable email package"

February 14, 2023

4.0

Pros

It is secure and reliable and the functionality fits our needs well.

Cons

It sometimes feel an overly complicated interface and not intuitive to use.

Review Source

VR

Verified Reviewer  
IT Engineer  
Hospital & Health Care  
Used the software for: 6-12 months

### "Excellent Product - Easy to setup & administer"

August 7, 2019

5.0

Pros

Very easy to setup, guidance all the way. Decent webmail portal and works with Outlook.

Cons

Doesn't offer as many features as a full on exchange environment but for the price it's good.

Review Source

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