Who Uses This Software?

Small to medium sized businesses who want to grow faster using new technology.


Average Ratings

13 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Acobot
  • acobot.ai
  • Founded 2008
  • United States

About Acobot

Acobot increases your online sales using conversational AI. Powered by advanced machine learning technology, Acobot learns from your website and engages the users autonomously. It greets users, answers their questions, and nudges them to act as you expect. The outcomes are increased leads, boosted conversions and improved bottom lines. Acobot uses AI to build AI. It's fully automated. All you need to do is just sign up and provide your home page URL. AI will then do all the work for you.


Acobot Features

  • Chatbot
  • For Healthcare
  • For Sales
  • Multi-Languages
  • Predictive Analytics
  • Process/Workflow Automation
  • Virtual Personal Assistant (VPA)
  • Code-free Development
  • Contextual Guidance
  • For Developers
  • Intent Recognition
  • Multi-Languages
  • Omni-Channel
  • On-Screen Chats
  • Pre-configured Bot
  • Reusable Components
  • Sentiment Analysis
  • Speech Recognition
  • Speech Synthesis
  • Virtual Assistant
  • Business Card/Badge Scanning
  • Dashboard
  • Data Extraction
  • Data Verification
  • Form Builder
  • Gamification
  • Lead Distribution
  • Lead Enrichment
  • Lead Notifications
  • Lead Nurturing
  • Lead Scoring

Acobot Reviews Recently Reviewed!


Capterra loader

Outstanding system with brilliant customer service

Nov 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The ease of installation and the continuous help and assistance from the support staff, they went far beyond the norm and never had any qualms integrating our numerous requests.

Cons: The option to add additional languges, however, I understand these are already under development.

Overall: Our enquiries are now responded to in real time at any time.

As we changed our system or our website Acobot changed with us.

We seemed to help new users better than previously.

Capterra loader

Acobot Makes You Money

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was very easy to install. The chatbot actually indexes your entire site to provide custom responses and links to pages and files. You can easily customize the chatbot icon. You get a complete transcript of every chatbot conversation. The chatbot continually asked for email so you can capture the lead. Acobot turns frustrated prospects into happy customers!

Cons: The main web dashboard needs some work, but you only use it when setting up.

Overall: Many customers and prospects came to my site before Acobot and left frustrated because they couldn't find something. I had no idea! Now, they either get the information they are looking for or I get their email address so I can help them and convert them into new customers. Acobot is worth every cent. It pays for itself everyday!

Capterra loader

An amazing bot

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Easy to use. The chatbot automatically answers user questions based on the website. You even don't need to teach it. Smarter than any other bots I ever tried. It brings more enquiries and lower bounce rates. I strongly recommend Acobot for every business who wants to grow online.

Cons: Acobot would be perfect if it supports languages other than English.

Easiest Wordpress Plugin Ever

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to Use It learns your website and then answers questions about your products and services. We are optimizing our new website to work with this chatbot. Will report on our progress as our experience evolves. Customer service has been outstanding and again, the tool has been easy to operationalize and goes right to work.

Cons: Probably the only downside is understanding clearly yet how to optimize the tool. It does a great job but if your website is not clear enough the chatbot can only work with what you give it. We are simplifying and recreating our site so I'm sure Acobot is going to get alot smarter in the near future.

Overall: Overall has been great. Really terrific development team and customer service

Outstanding Product and Great Customer Service

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Leaning my website and being able to get more business and help my customers.

Cons: There was nothing I found bad about their products and services.

Overall: The thing I thought was very unique was the fact that the President of the company was very helpful to me. He even responded to my email, which is rare these days. I know because I am the past president of a bank and I always made it a priority to have good customer service. Vic at Acobot understands the same.

Capterra loader

Excellent chat bot

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: That it will navigate the user to required page. This is amazing feature

Cons: Some of my clients face a slow in respond time for the chat bot.

Overall: I would like to say Aco chat bot is an amazing chatbot, that is easy to use, install, and excellent support. Keep up the good work.

Must have

Feb 06, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Absolute no brainer, saves time, saves effort.

Cons: nothing really, avatars should maybe be more customisable

Vendor Response

by Acobot on February 08, 2019

Thank you for the feedback! We've just improved the navigation so the custom avatar feature can be found easily as below. 1) Choose "UI" - "Widget" from the main menu. 2) Click the cog icon to expand the dropdown menu and then choose "Custom avatar". You can then upload your own avatar or specify URL for it. Feel free to contact us if you need any assistance in preparing your custom avatar.

Easy & Effective AI Chatbot

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy, affordable AI chatbot that is perfectly suited for growing businesses without the ability to hire a round the clock customer service team.

Cons: Currently only available in English, and the free plan does mask leads.

Overall: Overall Acobot AI Chatbot is a helpful plugin with a wide array of applications. Acobot is a great way to provide instant answers online, as well as a way to supplement your customer support team when they're away. Acobot can be setup in less than an hour, including crawling and learning all your important pages. From there it's ready to help visitors to your site. Online reports and logs make it easy for you or your team to stay on top of what Acobot is up to. All a round a great tool.

Using Acobot for my project

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Acobot afforded me the space to automate my online support.

It was very fast understanding of my business and gave good answers that suited client searches within acobot ai

Cons: There wasnt much flexibility to choose the Icon representing the bot

Overall: Customer support was awesome, they guided me through the grey areas. the online documentation may need some more elaborate pictures especially for first time users.

Vendor Response

by Acobot on January 10, 2019

Thank you for the frank review. Currently the following options are available for the AI avatar: stock images and custom image. For custom image, you can either upload it to Acobot server or host it yourself. If you have questions about custom avatar, feel free to let us know. We would like to help you with it, at no extra cost. Thank you again!

Simple and Effective

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It is super easy to set up and requires minimal effort to get started and start answering customer queries.

Cons: Some integrations and APIs would help. But I am sure the team is working on them and they'll be available soon.

Automate Support And Cut Costs: Review Of Acobot

Jun 15, 2012
4/5
Overall

Comments: The software wins high marks for usability. Installation barely takes a minute and is a simple copy-paste job. All you need to do is paste a Javascript code to begin using the chatbot. Installation and use is extremely user-friendly, enabling even the most non-technical user to be up and running in less than a minute. Acobot is a great four-in-one deal: It engages users, clarifies their queries, decreases support costs, and increases conversion rates! Recommended!

Pros: Great tool to automate common support functions

Cons: Might be a great idea to make it available in multiple languages

Apr 10, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Jul 13, 2018
5/5
Overall