Who Uses This Software?

Small to medium sized businesses that sell their products or services online.


Average Ratings

8 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

Vendor Details

  • Acobot
  • acobot.ai
  • Founded 2008
  • United States

About Acobot

Acobot increases your online sales using conversational AI. Powered by advanced machine learning technology, Acobot learns from your website and engages the users autonomously. It greets users, answers their questions, and nudges them to act as you expect. The outcomes are increased leads, boosted conversions and improved bottom lines. Acobot uses AI to build AI. It's fully automated. All you need to do is just sign up and provide your home page URL. AI will then do all the work for you.


Acobot Features

  • Chatbot
  • For Healthcare
  • For Sales
  • Multi-Languages
  • Predictive Analytics
  • Process/Workflow Automation
  • Virtual Personal Assistant (VPA)
  • Business Card/Badge Scanning
  • Dashboard
  • Data Extraction
  • Data Verification
  • Form Builder
  • Gamification
  • Lead Distribution
  • Lead Enrichment
  • Lead Notifications
  • Lead Nurturing
  • Lead Scoring

Acobot Reviews Recently Reviewed!


Capterra loader

Outstanding system with brilliant customer service

Nov 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The ease of installation and the continuous help and assistance from the support staff, they went far beyond the norm and never had any qualms integrating our numerous requests.

Cons: The option to add additional languges, however, I understand these are already under development.

Overall: Our enquiries are now responded to in real time at any time.

As we changed our system or our website Acobot changed with us.

We seemed to help new users better than previously.

Capterra loader

An amazing bot

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. The chatbot automatically answers user questions based on the website. You even don't need to teach it. Smarter than any other bots I ever tried. It brings more enquiries and lower bounce rates. I strongly recommend Acobot for every business who wants to grow online.

Cons: Acobot would be perfect if it supports languages other than English.

Easiest Wordpress Plugin Ever

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to Use It learns your website and then answers questions about your products and services. We are optimizing our new website to work with this chatbot. Will report on our progress as our experience evolves. Customer service has been outstanding and again, the tool has been easy to operationalize and goes right to work.

Cons: Probably the only downside is understanding clearly yet how to optimize the tool. It does a great job but if your website is not clear enough the chatbot can only work with what you give it. We are simplifying and recreating our site so I'm sure Acobot is going to get alot smarter in the near future.

Overall: Overall has been great. Really terrific development team and customer service

Outstanding Product and Great Customer Service

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Leaning my website and being able to get more business and help my customers.

Cons: There was nothing I found bad about their products and services.

Overall: The thing I thought was very unique was the fact that the President of the company was very helpful to me. He even responded to my email, which is rare these days. I know because I am the past president of a bank and I always made it a priority to have good customer service. Vic at Acobot understands the same.

Capterra loader

Excellent chat bot

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: That it will navigate the user to required page. This is amazing feature

Cons: Some of my clients face a slow in respond time for the chat bot.

Overall: I would like to say Aco chat bot is an amazing chatbot, that is easy to use, install, and excellent support. Keep up the good work.

Easy & Effective AI Chatbot

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy, affordable AI chatbot that is perfectly suited for growing businesses without the ability to hire a round the clock customer service team.

Cons: Currently only available in English, and the free plan does mask leads.

Overall: Overall Acobot AI Chatbot is a helpful plugin with a wide array of applications. Acobot is a great way to provide instant answers online, as well as a way to supplement your customer support team when they're away. Acobot can be setup in less than an hour, including crawling and learning all your important pages. From there it's ready to help visitors to your site. Online reports and logs make it easy for you or your team to stay on top of what Acobot is up to. All a round a great tool.

Apr 10, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Automate Support And Cut Costs: Review Of Acobot

Jun 15, 2012
4/5
Overall

Comments: The software wins high marks for usability. Installation barely takes a minute and is a simple copy-paste job. All you need to do is paste a Javascript code to begin using the chatbot. Installation and use is extremely user-friendly, enabling even the most non-technical user to be up and running in less than a minute. Acobot is a great four-in-one deal: It engages users, clarifies their queries, decreases support costs, and increases conversion rates! Recommended!

Pros: Great tool to automate common support functions

Cons: Might be a great idea to make it available in multiple languages

Jul 13, 2018
5/5
Overall