# Acobot Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Acobot Software - reviews, pricing plans, popular comparisons to other Artificial Intelligence products and more. Source: https://www.capterra.com/p/174701/Acobot --- # Acobot Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Acobot ## What is Acobot? Building artificial intelligent chatbots for the everyday online retailer. Acobot is one of the leading artificial intelligence chatbot providers for e-commerce and online retailers. Powered by advanced machine learning technology, Acobot learns from your website and engages with users autonomously. No coding needed, Acobot is supported by leading e-commerce builders such as Shopify, WooCommerce, and others. ## What is Acobot used for? [Lead Nurturing](https://www.capterra.com/lead-nurturing-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[eCommerce](https://www.capterra.com/ecommerce-software/) Top alternative Featured Overall rating Based on 31 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $9 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Acobot?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://acobot.ai&name=Acobot) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Acobot 4.9 (31) VS. [4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting Price $9 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (29) Ease Of Use 4.6 (260) Value For Money 4.8 (26) Value For Money 4.6 (224) Customer Service 4.9 (27) Customer Service 4.7 (210) ## Acobot alternatives Highest Rated [4.7 (1,776)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (703)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (3,049)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (14)](https://www.capterra.com/p/10031266/Fin/#reviews) Starting price $0.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Chatbot AI-based platform which conducts a conversation via auditory or textual methods Acobot 52 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create and manage digital catalog of products/services with their details, specifications, and price Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language The ability to create unique content Interprets what a user is doing based on context and helps guide them through the process. Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Provide online support for your customers through live chat or help desk functionality Protect sensitive data for digital privacy Create and send email blasts/campaigns Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Intended to be used by online stores Caters to sales teams Helps understand a user's intentions/actions Track and manage inventory levels to maintain proper supply Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels Manage the process of attracting and converting business prospects into leads Real-time alerts or notifications that inform teams about new leads or prospects Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Ability to chat online in real time Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Enable businesses to implement machine learning algorithms on business data such as sales and revenue Access software remotely via mobile devices Access the system via a mobile application Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and handle various international currencies Process and analyze human language in text or audio form Manage and track customer orders for goods, investments, or any other purchases Adjust communications based on previous interactions or personal preferences Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Streamlining repetitive tasks and activities through automated and predefined workflows Design, communicate, and distribute incentives to perform a specific action Track and facilitate returns of products sold Manage and track orders being shipped to customers Checkout of online store Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. The ability of a bot to respond to user queries in synthesised voice Gauge satisfaction and receive information for improvement and success Sample files or documents that could be customized as needed or used as is Program systems that assist users with their daily administrative responsibilities Built-in website builder or integration with third-party site An extended application or connector that enables users to perform additional services with their current set of tools Get Advice We can help you find the software with the features you need. Features 4.8 (29) 4.8 Based on 29 reviews ## Pricing Value for money 4.8 (26) Free Trial Acobot $9.00 Per User,Per Month It includes: - Emails - Interactions - Leads and Conversions - Unlimited Traffic Value for money 4.8 (26) 4.8 Based on 26 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (27) 4.9 Based on 27 reviews ## User reviews Overall rating 4.9 Based on 31 reviews Filter by rating 5(28) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent OH Oren H. Vp Design ### "You can use it in every way" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 20, 2021 In conclusion I really like working with the software and would recommend to anyone who cares if graphics or forms to use it Pros I like to use Acrobat mainly for graphic works to send customers proofreading for products . they can see the product and sign the work certificate easily and efficiently. If there are text corrections or a change in the image, it is not a problem to do the correction in acrobat, which saves time by switching to another software. Cons Basically there are no things I do not like about the software. There are a variety of options that can be made in the software. The only thing that bothers me is that it is not possible for the software to automatically select according to the region the color profiles that correspond to the same geographical area, including the millimeter or inch dimensions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. UB Umair B. Manager Information Technology and Services ### "Best Platform to Increase your E-commerce Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 31, 2020 I have a very professional experience with Acobot, because I have improved my email marketing through this platform. Acobot provides me best techniques to boost my E-commerce sales. I am really happy with Acobot. Pros Acobot is the best platform that grow your E-commerce business in a professional way. Acobot will engage the visitors of your business website and will turn them into buying customers. You can increase the views of your product page. Cons All features of Acobot are extraordinary professional and incredible without any kind of cons. I never faced any kind of issue during the use of this platform. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Cecelia S. Managing Director Marketing and Advertising ### "Excellent Chatbot/Virtual Assistant" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2020 Acobot have been amazing. Their customer support is excellent. The product is incredibly built and the console easy to use. We won't look anywhere else because this product is the best on the market for both sales leads and customer support on websites and for eCommerce. Genius work by the founders!! Pros Easy to use, excellent product, easy to integrate into websites or use with Shopify. We have tried quite a few and this is our preferred software. It is brilliant. My clients love it and we use it, gaining a lot of leads and new business. Cons Customer service was excellent when we found a few things we needed to understand with the AI scripts. Overall nothing that was a disadvantage. Reasons for choosing Acobot Acobot's price is good and their product far better than I can say. Easy to use and not complicated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NM Ndivhuwo M. Web Developer Information Technology and Services ### "Very innovative" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2019 So far awesome, i love it and would like to continue using it on my dev site Pros the intelligence if the AI was amazing, impressed Cons nothing at all, did not pick up anything that i didn't like Reasons for choosing Acobot It was part of the package when i purchased a theme Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Sridhar P. Director Information Technology and Services ### "Perfect Support Agent and List Builder" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 29, 2019 Acobot is performing much better than my expectations. Interacting with site visitors and collecting emails every day. Pros Acobot is interacting with my site visitors just like how a human chat assistant works. Collecting emails almost every day. Cons So far did not find any. It need to find one. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 13, 2019 Thank you for the positive review. We're happy to know you like Acobot! We're always here if you have any questions or requests. Be sales with you! MS Mrityunjay S. Founder Information Services ### "Great for all Sort of businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2019 Pros Easy to use Engage perfectly with visitors Delivers what it says Cons Less Voice options No realistic widget option Switched from [Crisp](https://www.capterra.com/p/151292/Crisp/) They did not offered Auditory chatbot. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VC Vivek C. Director Education Management ### "Great bot" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 3, 2019 Pros It gives very polite response to customers. You can make it learn very easily Cons More avatars that look like professionas should be added Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 20, 2019 Thank you for the suggestion! We're sure to add more professionally designed avatars. For your information, we're also making avatar selection easier and improving customer support by adding more resources. Thank you again! BIDYA SAGAR B. Founder Accounting ### "Very Good" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2019 So far good. Pros I can see this is working better on my website. Easy to installed. Highly recommend. Cons Can have bit smaller bot icon -too big for use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 7, 2019 Thank you for the review! We will review the size of chatbot avatar on various screens. Basically we'll make it adaptive to screen so it looks nice on all devices. Thank you again! JM John M. Manager Consumer Goods ### "Amazing chat bot" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2019 we need to manually attend less user questions. Pros It worked more than what we expected. it's ability to select particular product as per user instruction is amazing Cons The little problem we felt is not able to feed some custom data. like in our case shipping cost to particular country etc... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 8, 2019 Glad to know you're happy with the chatbot! As for the problem you mentioned, you can teach Aco to answer any questions by one of the following method. 1) Add the question/answer to a web page, typically your FAQ page. 2) Add the question/answer using FAQ feature included with your Acobot account. One more thing, we've published a new edition of Acobot, Virtual Shop Assistant for WooCommerce, since you've added Aco to your beautiful online store. I recommend you upgrade to it for even better performance. Thank you for your continuous support! We're here if you need help with upgrading. AB Ankit B. Founder Computer Software ### "Acobot " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 26, 2019 It was great. I have seen the bot evolve since last two years and it really great what the Acobot team is doing. Great job! Pros Very easy to set up. Doesn't require any coding skills. The knowledge db is built automatically, and page redirect happen s automatically on the site. Cons Could be cheaper, and apply to more website types and maybe even mobile apps. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 7, 2019 Thank you for the feedback! We're striving to provide better service at more affordable prices. As we continuously improve the algorithm and system, we'll be able to offer better prices finally. Thank you for the continuous support! [View all Reviews](https://www.capterra.com/p/174701/Acobot/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)