Who Uses This Software?
Customer Care, Automotive, Finance, Telecom, Retail, Media & Entertainment, Government and Education
Average Ratings
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Overall
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Ease of Use
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Customer Service
Product Details
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Starting PriceNot provided by vendor
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DeploymentCloud, SaaS, Web
Installed - Windows
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TrainingDocumentation
Webinars
Live Online
In Person
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Support24/7 (Live Rep)
Vendor Details
- Netlink
- www.thecarecloud.com
- Founded 1999
- United States
About The Care Cloud
The Care Cloud is Netlinks cloud-based Business Intelligence and Analytics platform blended with integration and customization services delivering all you need to make informed business decisions. Configured to specific business requirements, The Care Cloud is designed to be deployed with no CAPEX investment and minimal strain on IT staff. Industries we serve: 1. Customer Care 2. Automotive 3. Finance 4. Telecom 5. Retail 6. Media & Entertainment 7. Government 8. Education
The Care Cloud Features
- Ad Hoc Reports
- Benchmarking
- Dashboard
- Key Performance Indicators
- Performance Metrics
- Predictive Analytics
- Profitability Analysis
- Publishing / Sharing
- Scorecards
- Strategic Planning
- Trend / Problem Indicators
- Visual Analytics
