# Kizeo Forms Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Kizeo Forms the right Forms Automation solution for you? Explore 62 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/174741/Kizeo-Forms/reviews

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Kizeo Forms

4.6 (62)

[View alternatives](https://www.capterra.com/p/174741/Kizeo-Forms/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Kizeo Forms

Ease of use

4.4

Customer Service

4.8

## Pros and Cons in Reviews

QG

Quentin G

AgentCivil Engineering, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Easy to use, possibility to use various forms, search history database and modify previous entries to give update / close forms.“

July 22, 2025

CG

Christine G

Office ManagerEnvironmental Services, 2 - 10 employeesUsed the software for: More than 2 years.

“Not being able to understand how to use the planning calendar at first.“

June 10, 2025

JK

Jo K

SAS Coordination ManagerConstruction, 11 - 50 employeesUsed the software for: Less than 6 months.

“The Customer support provided by Kizeo during our initial setup stage was invaluable.“

June 9, 2025

CG

Christine G

Office ManagerEnvironmental Services, 2 - 10 employeesUsed the software for: More than 2 years.

“Easy to set up your own forms and easy platform to navigate.“

June 10, 2025

JK

Jo K

SAS Coordination ManagerConstruction, 11 - 50 employeesUsed the software for: Less than 6 months.

“Its very adaptable to our business needs and extremely efficient to use.“

June 9, 2025

## Showing most helpful reviews

Showing 1-25 of 62 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Bookkeeper  
Automotive  
Used the software for: 2+ years

### "Great app for building custom forms "

November 20, 2018

5.0

Pros

I love how user friendly this software is.

Cons

I wish the cost was a little lower, but it is not unreasonably expensive.

Review Source

Response from Kizeo

January 10, 2019

Thank you for the review! We do appreciate your feedback. Have a nice day! - The Kizeo team

NM

Nomfundo M.  
Agronomy Student  
E-Learning  
Used the software for: 2+ years

### "Customize your pdf here"

July 10, 2022

5.0

It have data accurately revised. Forms customization is reliable and have good ability.

Pros

It have customizable pdfs which are cool.

Cons

Does not allow many pictures to be taken.

Review Source

Response from Kizeo

October 11, 2022

Thank you for your feedback. We are happy to hear that you find Kizeo Forms reliable. We would like to add that you can add multiple pictures to your form by just checking the option 'Several pictures allowed' on the properties of the photo field. If you need more help on this, please do not hesitate to contact support@kizeo.com Have a nice day!

MM

Mackenzie M.  
Health and Safety Officer  
Construction  
Used the software for: 1-2 years

### "Kizeo Review"

March 1, 2019

3.0

It was neither a negative nor positive - it did its job

Pros

That you could auto-populate parts of the form The customer support

Cons

No worker profiles Form creation not user friendly

Review Source

Response from Kizeo

March 8, 2019

Hi Mackenzie, Thank you for your feedback. We aim to incorporate your feedback and develop our application to meet your needs. Have a nice day! The Kizeo Team

BG

Bruce G.  
Director  
  
Used the software for: 6-12 months

### "Excellent- far more versatile than I first thought"

May 11, 2018

4.0

Implement system in one tenth of the time - and massively flexible

Pros

Hierarchy and reference lists. Hugely flexible and powerful. and no code needed. You must understand this functionality otherwise you have no idea of what to expect from a form. I have test driven over 10 forms software systems. This functionality is a game changer. Header and line tables - excellent - plus calculations - very good Kizeo has by far the most flexible sliders- configure range, text and numeric Conditional display of fields through many options Custom user based fields - which prepopulate forms - helps with automation. Transfer froms between users- Initiate partially populated forms then send to user- big step in automation. Output to word, excel pdf- using word and excel for the template - cant get better. Other systems have clunky template systems Automation for emailing - very flexible, very powerful Connect to database - Postgres, SQL server - minimal code - Very good REST API - didnt need to go there because Connector does all I need. When we first started, we didnt know if our project was going to be constrained by Kizeo in regard to functionality. We were prepared to use the KIZEO design as a spec for getting the whole thing done in custom code. Kizeo delivered

Cons

Would like to have a form where the pulldown calls up data from another form. Would like further calculation functionality regarding dates. ie 9-May-18 + 1 =10-May-19 Web interface for design of forms is slow- we are in Perth Australia. Would be good to have video tutorials

Review Source

Response from Kizeo

May 17, 2018

Hi Bruce! Thank you for your review. We appreciate your comments and we definitely aim to incorporate your suggestions to enhance our solution. Have a nice day! Regards, -The Kizeo Team

JM

Jeff M.  
Shellfish Biologist  
Fishery  
Used the software for: 1-2 years

### "Simple, easy to use, works great in the field off the grid. A real time saver back in the office."

May 9, 2018

5.0

Strongest points are time saved in the office, increased efficiency and accuracy in the field collecting data. Customized reports that are already formatted for entry into our database. No more transposing hand written field data into spreadsheets.

Pros

I like that I don't have to know how to code. Another big plus is that setting up basic data collection forms is quick and easy. I can set up simple forms for my survey crew that are easy to use. This helps them enter data accurately, and I really like that I can set up customized output reports, customize what data are included, and what type of report email is automatically sent, and to whom. Works very well on mobile devices. I love that Kizeo has helped my team eliminate the need to manually transpose handwritten field data into a spreadsheet back in the office. Time saver!

Cons

I wish that the table functions were a bit easier to use. It would be great if the column widths could vary. Currently, it is difficult to switch back and forth between entering data, viewing the entered data, and editing existing data. I can't really use it in dynamic scenarios (such as keeping track of harvest quotas during a 4 hour harvest) where values and amounts for up to 40 individuals need to be updated quickly and summed in tabular form. Also wish more advanced calculations and functions were supported. A random number (eg. RAND(0-100) ) function would be great for setting up sampling transects for a biological survey, for example.

Review Source

Response from Kizeo

May 16, 2018

Thank you very much for your feedback Jeff! We are glad to see that Kizeo Forms is helping you save time! We will definitely try to incorporate your suggestions to improve our solution. Have a nice day! Regards -The Kizeo Team

BH

Ben H.  
HSE Director  
Oil & Energy  
Used the software for: 2+ years

### "Kizeo Forms for Safety and Maintenance"

February 25, 2019

4.0

We have used Kizeo as our primary tool for safety forms, daily Job Safety Analysis and equipment inspections are documented using kizeo forms. They email out to maintenance and other key personnel so that they are in the loop. We are exploring more uses and finding that we have been able to replace some paid services with our own forms using kizeo. It is a great product.

Pros

I have been very impressed by the ease of use and the ability to customize forms for our business use.

Cons

Some of the customization requires a sound knowledge of coding. More tutorials would be helpful especially to help automate the exportation of data.

Review Source

Response from Kizeo

February 27, 2019

Hi Ben, Thank you for your review. We are extremely happy to hear that you are impressed with the ease and benefits of the Kizeo Forms application. We appreciate your feedback and aim to incorporate your suggestions. Have a nice day! The Kizeo Team

MZ

Marien Z.  
marien.zanetti@suez.com  
Environmental Services  
Used the software for: 1-2 years

### "Kizeo helps us to be more reactive and provide information to clients quicker"

May 7, 2018

4.0

Facility optimization has been improving because of using Kizeo. Improving data accuracy and accoutability help us to jump a step further in the process optimization and reliability.

Pros

The Kizeo application is userfriendly and can be use no matter internet connection works. No specific training is required for a new user, only the motivation to quite pen and paper!

Cons

Like every software, some improvement could be done. Having admisnitrator is great however when you are an adminitrator you get an access to everything. I wish we could get two level of adminitrator. THe master one who is managing everything like the current one. Others ones which are main users lead for a plant of a department. THis person will be authorized to do everything only on his department scope, not more.

Review Source

Response from Kizeo

May 11, 2018

Thank you Marien! We appreciate your comments and we will definitely use your suggestions to improve our solution. Have a great day! Regards, The Kizeo Team.

KW

Keith W.  
Safety Officer, Assistant Supervisor  
  
Used the software for: 1-2 years

### "Kizeo forms has been a fantastic addition to our system."

May 12, 2018

4.0

Pros

My favorite things about the app are the ease of use on the front end for the user is fantastic, even our old, less tech friendly guys have been able to use it. I'm also a big fan of its customizable pdf exports. Appearance is a big factor for our company and being able to export information in a nice, well organized, clean manner is important to us. I also really like its tutorial sections. They're incredibly indepth and well written.

Cons

My least favorite thing about Kizeo is its lack of any sort of undo while making forms, one screw up and you could lose a lot of your work. Another, and this is the biggest thing holding us back from company wide adoption is the cost. It's very expensive and that limits adoption on our part.

Review Source

Response from Kizeo

May 18, 2018

Thank you for your review Keith. We are happy to hear that Kizeo Forms has been a fantastic addition to your system. We value your feedback and will continue to strive to provide the best to our customers. Have a nice day! Regards, -The Kizeo Team

VR

Verified Reviewer  
Président  
Civil Engineering  
Used the software for: 6-12 months

### "ABC"

March 6, 2019

5.0

The Rapidity that's give the software

Pros

The Performance of the software is incredible

Cons

The Simplicity of the software is incredible

Review Source

Response from Kizeo

March 13, 2019

Hi, We are glad to see that the application is meeting your needs and hope that it continues to do so. We aim to provide the best to all our customers. Have a nice day! Regards, The Kizeo team

VR

Verified Reviewer  
Business Analyst  
Telecommunications  
Used the software for: Less than 6 months

### "Customer Support"

March 11, 2019

4.0

The integration with Excel is a game changer for our business but the customer support means we will not be implementing as we cannot integrate with Sharepoint.

Pros

It is very easy to use and has a simple interface, it can integrate with Word and Excel.

Cons

Customer support is zero, I emailed them 4 times with no response. Is says online that it integrates with Sharepoint but I can't get this working.

Review Source

Response from Kizeo

February 5, 2020

Thank you for your feedback. We are sorry to hear that you are facing problems with our support. We have several tutorials and have also launched a new support platform Kommunity to ensure continuous support to our customers. Do not hesitate to contact us if you would like more information. Thanks and have a nice day! -Kizeo team

NC

Nicolas C.  
Analista de Aceleración Digital  
Construction  
Used the software for: 6-12 months

### "Nuestros Procesos están evolucionando con Kizeo Forms"

July 31, 2023

4.0

Kizeo Forms llegó para establecer una estándar en los registros de nuestras transaciones internar y en una captura de datos confiable para el seguimiento de los procesos en base a métricas.

Pros

Kizeo Forms es una plataforma increíble para gestionar datos. Lo que más me encanta es cómo puedo generar flujos de trabajo y su amplia integración con otras plataformas. Simplifica todo y mejora la eficiencia. ¡Altamente recomendado!

Cons

Baja personalización estética de los formularios, esto podría ayudar a gente que es mas visual.Gestionar modificaciones en los flujos de trabajo se vuelve engorroso, ya que no se tiene una visión global del flujo en un sola pantalla.

Alternatives considered

[Airtable](https://www.capterra.com/p/146652/Airtable/)[Trello](https://www.capterra.com/p/211559/Trello/)[Notion](https://www.capterra.com/p/186596/Notion/)

Reason for choosing Kizeo Forms

Por la cercanía con las personas de la Empresa. Era importante ponerle una "cara" visible a la plataforma que contrataríamos, ya que existía una alta incertidumbre sobre las otras.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Principalmente, por que teníamos la idea de generar formularios para la captura de datos de los procesos, pero no contamos con un Área de Desarrolladores de soluciones tecnologicas, por lo que buscamos un software que cumpliera con los requisitos.

Review Source

Response from Kizeo

August 2, 2023

Muchas gracias por tu valioso feedback, significa mucho para nosotros. Lo tomaremos en cuenta y trataremos de mejorar esos aspectos en nuestros futuros desarrollos.

DC

David C.  
Director general  
Information Technology and Services  
Used the software for: Less than 6 months

### "Kizeo Forms"

August 10, 2020

5.0

Utilizando este sistema, automatizamos y optimizamos los procesos de soporte y revisión en campo Ahorramos tiempo y dinero en tener los reportes, ahora son en línea y en tiempo real

Pros

Es un sistema en la nube, en español que se pudo adaptar a nuestras necesidades en específico Trabaja de forma online y offline Puede ser personalizable Su soporte técnico es muy bueno, atento y profesional

Cons

Por el momento todo bien El soporte que nos han brindado para hacer los formularios ha resuelto nuestras dudas

Alternatives considered

[SafetyCulture](https://www.capterra.com/p/141080/iAuditor/)

Reason for choosing Kizeo Forms

Por el soporte y atención Gracias a su atención, despejamos dudas y pudimos adaptarlo a nuestras necesidades

Review Source

Response from Kizeo

August 12, 2020

Hola David. Nos complace que Kizeo Forms te haya permitido optimizar y automatizar tus procesos. !Ese uno de nuestros objetivos! Gracias por destacar el trabajo de nuestro equipo de soporte. Nos esforzamos cada dia para atender y responder las dudas de nuestros usuarios.

DR

Delphine R.  
directrice commerciale SERVICES  
Machinery  
Used the software for: 6-12 months

### "La personnalisation totale et le support technique dédié"

October 26, 2022

5.0

Grâce à Kizeo, nos rapports sont complets et professionnels, les techniciens n'oublient pas d'étapes comme prendre des photos, les commentaires sont enrichis car ils ont juste à choisir des réponses pré-faites.Gain de temps après les chantiers, car le rapport se fait pendant les opérations.Gain de temps dans la transmission des éléments inter-service.Satisfaction de nos clients, car les rapports sont pro et transmis plus rapidement

Pros

Ce que j'ai apprécié le plus dès le début, c'est la manière dont vous accompagnez les clients dans la découverte de l'application en phase d'essai et la disponibilité des équipes à l'utilisation de l'application.Le fait de pouvoir personnaliser et adapter parfaitement les formulaires à notre métier nous donne une grande liberté.Le support technique est de haut niveau, très disponible et bienveillant afin que l'on soit toujours satisfait à l'issue d'une problématique ou d'un besoin.Les tuto sont bien faits et j'apprécie particulièrement les conseils avisés du support pour toujours mieux nous perfectionner.L'outil est puissant, et à la fois très accessible et intuitif dès la première utilisation.Enfin sur le terrain, nos techniciens utilisent l'application et plusieurs formulaires afin de réaliser des audits, des maintenances, c'est facile et facilement modifiable en cas de remontée terrain : les rapports émis sont automatiques et professionnels.

Cons

Je n'ai pas remarqué particulièrement de points faibles, je voudrais juste informer les futurs utilisateurs que si vous vous lancez dans la dématérialisation de vos documents, il faut allouer du temps pour la création des formulaires, à minima 1 administrateur, qui sera en charge aussi d'apporter des améliorations sur les formulaires existants, et au mieux 1 administrateur par service fonction des besoins dans l'entreprise, car c'est comme tout, si personne ne s'en occupe alors le risque est grand d'être déçu.

Reason for choosing Kizeo Forms

J'ai eu la chance de travailler avec un partenaire sous-traitant qui avait déployé KIZEO dans sa propre entreprise, j'ai trouvé cela très pro et cela m'a incité à tester l'appli.

Review Source

Gonzalo Alfonzo H.  
Product Owner  
Computer Software  
Used the software for: Less than 6 months

### "Software para digitalizar tus procesos empresariales"

January 6, 2023

5.0

Actualmente a la empresa que asesoro con sus procesos de digitalización le ha servido mucho en proyectos de mantenciones preventivas e inventarios de productos tecnológicos. El software le permite realizar formularios muy rápidamente y enviárselos a los técnicos en terreno que recolectan la información.

Pros

Herramienta fácil de usar, muy intuitiva a la hora de realizar los formularios y una app con buen funcionamiento y rápida.

Cons

El proceso para configurar un reporte personalizado es un poco complicado si no tienes conocimientos de informática o programación básica. El no poder ver el progreso de la información que se esta llenando y el apartado de "gráficos" poco intuitivo de usar.

Reason for choosing Kizeo Forms

Cumplía con las necesidades del cliente y era fácil de usar.

Review Source

Response from Kizeo

June 29, 2023

Hi Gonzalo Alfonzo Thank you for your feedback. We definitely take them into consideration and aim to constantly improve our solution. We are extremely delighted to hear that you you are able to create your forms quickly with Kizeo Forms. Have a nice day! -The Kizeo team

BR

Bruno R.  
Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Appréciation d'un utilisateur régulier de Kizeo forms"

July 31, 2020

5.0

Kizeo forme permet de digitaliser les processus métiers de l'entreprise . Les atouts : Gain de temps Tracabilité des données Meilleur service rendu aux clients (des rapports immédiats, numériques, incluant photos )

Pros

Les multiples fonctionnalités qui permettent de créer tous types de formulaires numériques pour remonter des données terrain. Fiabilité excellente Service technique très réactif L'application est très vite adoptée par tous les utilisateurs même ceux peu habiles avec l'informatique...

Cons

La nouvelle fonctionnalité Planning est très intéressante mais mériterait d'évoluer encore pour être bien utile. Des fonctionnalités manquent au niveau de l'API (pouvoir mettre à jour de des fiches, transmettre des fichiers ou des photos...etc) Il serait utile de pouvoir programmer les envois d'email automatiques ( pas seulement à l'enregistrement mais suivant une date par exemple...) Les graphiques sont également un peu sommaires.

Review Source

Response from Kizeo

August 4, 2020

Bonjour Bruno, je vous remercie pour votre commentaire. Nous sommes tres heureux de savoir que Kizeo Forms apporte des reponses a vos problematiques. Nous continuerons a travailler en ce sens. Cordialement.

François H.  
Contrôleur des transports  
Building Materials  
Used the software for: 2+ years

### "Fonctionnalité rapidité "

July 30, 2020

5.0

Un gain de temps énorme (10 heures de moins au bureau) au bénéfice du terrain et des collaborateurs.

Pros

La rapidité de diffusion des informations collectées, l étendue des collaborateurs informés, le gain de temps. Possibilité de recherche très détaillée et création de tableau avec photos collectées sue le chantier.

Cons

Aucun. Prise en mains rapide, mise à jour régulière sans bug

Review Source

Response from Kizeo

August 3, 2020

Bonjour Francois, je vous remercie pour votre commentaire. Nous sommes tres heureux de pouvoir lire les apports de Kizeo Forms sur votre quotidien. Nous restons a votre disposition pour toutes demandes. Cordialement. L'equipe de Kizeo.

JL

Jerome L.  
Chef d’entreprise  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Passez a la digitalisation grace a cette application ! "

August 5, 2020

5.0

Pros

Facile à utiliser, rapide, pas de beug, mise a jour instantanée lorsqu’on change les formulaires

Cons

Peut etre offrir une session aux nouveaux abonnés d’1 heure a distance pour permettre d’etre émergé plus rapidement et le tutoriel par email et sur le site n’est malheureusement pas assez complet mais le SAV hotline est la pour aider, tres professionnel !

Alternatives considered

[WAY-Plan](https://www.capterra.com/p/187004/WAY-Plan/)

Review Source

Response from Kizeo

August 6, 2020

Bonjour, je vous remercie pour votre commentaire. Suite a la lecture de celui-ci, J'ai fait parvenir vos suggestions a notre service qualite. Nos restons a votre entiere disposition. L'equipe Kizeo.

VR

Verified Reviewer  
Practicante  
Information Technology and Services  
Used the software for: Less than 6 months

### "Reseña de Kizeo 10-08-2020"

August 10, 2020

5.0

Muy buena, el servicio técnico que dan también es el mejor.

Pros

Muy adaptable a las necesidades del negocio, constante retroalimentación, excelente atención al cliente.

Cons

Algunas funcionalidades que también las han pedido otros usuarios (poder hacer reportes de varios registros desde el históricos, etc).

Review Source

Response from Kizeo

August 12, 2020

Muchas gracias por la confianza. Es un placer ofrecer una solucion flexible, adaptable para todas las necesidades. Sumado a estar disponibles para asesorar a nuestros clientes.

bF

barry F.  
Principal  
Construction  
Used the software for: 1-2 years

### "Fabulous product, very flexible, easy to use"

May 8, 2018

4.0

Field flexibility, reduce filed costs. Timely issuance of filed reports.

Pros

Building blocks to build a form. Changes on the fly for field staff to have a form modified. Uploading and downloading of the completed forms. Great for repetitious work.

Cons

Trying to understand what the icons are and how to use them., thus placing them in the wrong sequence and their function is not as intended, do you start over.

Review Source

Response from Kizeo

May 11, 2018

Thank you Barry! Have a nice day! Regards,

tT

thayanne T.  
Technical information assistant  
Mining & Metals  
Used the software for: 1-2 years

### "Digital forms in every department of your company"

January 16, 2022

5.0

Pros

Receive data captured in the field instantly, send quick information to suppliers and customers, reports and inventories published automatically.

Cons

Need to improve the ease of editing and deleting something faster.

Review Source

Response from Kizeo

March 8, 2022

Thank you for your feedback. We value and aim to take all the suggestions provided by our customers and include them in our future developments.

MM

Mathilde M.  
Quality manager  
  
Used the software for: Less than 6 months

### "Application works well, easy to program "

May 13, 2018

4.0

Pros

The application is easy to use. It is possible to chose which keyboard will be used by the user (numbers or letters first)

Cons

Screen does not lock automatically. Programming online sometimes a bit complicated, with draging the elements. Does not work so well in tables.

Review Source

Response from Kizeo

May 18, 2018

Thank you so much for your kind words, Mathilde. We really appreciate you taking the time out to share your experience with us. Have a nice day! Regards -The Kizeo Team

TV

Thomas V.  
Technical Service Manager Fumigation  
Consumer Services  
Used the software for: 1-2 years

### "Simply Fantastic App"

June 26, 2025

5.0

Nothing but fantastic from the app and the people I work with there, especially \[sensitive content hidden\] . If I have a question or need any help, the team gets right on it and will solve any problem I am having fast

Pros

The app is very easy to use for anyone, and the fact that the company was able to set it up for just the right purpose we had in mind

Cons

I would like to see forms uploaded with a picture; other than that, nothing to complain about. The app was designed to do what we needed

Switched from

[GoCanvas](https://www.capterra.com/p/139882/Canvas-Mobile-Forms/)

Kizeo fits our needs better when setting up the forms

Review Source

Response from Kizeo

June 30, 2025

Thank you so much for your kind words! 😊 We're thrilled to hear that Kizeo Forms was easy to use and perfectly matched your specific needs. It's great to know that our team has been responsive and helpful — we’ll be sure to pass along your compliments! We also appreciate your suggestion about uploading forms with a picture. That’s valuable feedback, and we’ll share it with our product team for consideration. Thanks again for choosing Kizeo Forms — we're glad to be part of your workflow! 🚀

ML

Matt L.  
Service Coordinator  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Kizeo is Intuative, Reliable, and a pleasure to use"

June 5, 2025

5.0

to perform our service works for our customers we cycle through arround 7 systems, Kizeo is by far my favourite and most reliable one to use. no crashing, buffering or not loading, reliable and issue free. it allows us to make our forms look the way we want and have our data manged in the way we require it to in order to provide fast and effective service to our customers.

Pros

ease of use and reliability. Im not a massively techy person, yet i find it very intuative. and being able to upload multiple forms in one go saves me so much time. And the searching functionality is so useful.

Cons

the only issue we have found is that if you revise a form and you want to search that form you have to look back on all of the revisions as they seem to exist in seperate places if that makes sense.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Kizeo Forms

we deal with a cumpny that used Kizeo and really liked the layout and customisation ability.

Review Source

Response from Kizeo

June 10, 2025

Hi there, Thank you for the kind words! We're thrilled to hear Kizeo Forms is helping you work more efficiently and reliably. It's great that you find it intuitive—even without being "techy"—and that features like bulk uploads and search save you time. We appreciate your feedback about form revisions and have shared it with our product team. Thanks again for choosing Kizeo and making us your favourite tool! Best, The Kizeo Team

QG

Quentin G.  
Agent  
Civil Engineering  
Used the software for: 2+ years

### "Excellent product"

July 22, 2025

4.0

Overall, experience with Kizeo is very good and the App allows for use on site directly with possibility of adding pictures.

Pros

Easy to use, possibility to use various forms, search history database and modify previous entries to give update / close forms.

Cons

Ergonomy could be improved on both phone and web browser. It is sometimes not obvious where to go next, questions can be missed out and the final save button should be more visible and renamed so it's more clear this will send and close/finish the form. Access to photo gallery could be made more user friendly with sorting pictures by months etc.

Review Source

Response from Kizeo

July 23, 2025

Thank you for your valuable feedback! We’re glad to hear that you find Kizeo Forms easy to use and appreciate features like form flexibility, history search, and the ability to update or close entries directly on site. Your comments regarding ergonomics and navigation—especially the visibility of the final save button, question flow, and access to the photo gallery—are well noted. We understand how important it is for the experience to be intuitive, particularly in fast-paced field environments. We’re continuously working to improve both the mobile and web versions of the app, and your suggestions are extremely helpful in guiding future enhancements. Improving image organisation and clarifying the form submission flow are already on our radar! Thanks again for your trust and support. If you have any further suggestions, feel free to reach out—we’re always listening.

CG

Christine G.  
Office Manager  
Environmental Services  
Used the software for: 2+ years

### "Great platform"

June 10, 2025

5.0

Great! Loads of support from \[sensitive content hidden\] (he's very very patient!) Easy to set up your own forms and easy platform to navigate.

Pros

Easy to create and use kizeo forms, and loads of support available. Easy to navigate the platform and the ability to create personalised forms that work for our needs.

Cons

Being an oldie - getting used to using a new system and switching from paper forms. Not being able to understand how to use the planning calendar at first.

Alternatives considered

[PestScan](https://www.capterra.com/p/156974/PestScan/)

Reason for choosing Kizeo Forms

Simple to use and affordable costing and great communication when first contacted \[sensitive content hidden\]

Review Source

Response from Kizeo

June 12, 2025

Hi there, Thank you so much for taking the time to share your experience with Kizeo Forms! We’re thrilled to hear that you find the platform easy to use and customisable to suit your needs. It’s also wonderful to know that our support—especially from Andrew—has made a positive impact. We’ll be sure to pass along your kind words to him (we agree, his patience is legendary!). We completely understand that transitioning from paper to digital forms can be a big change, especially when exploring new features like the planning calendar. If you ever need extra help getting the hang of it, our support team is just a message away and always happy to guide you step by step. Thanks again for choosing Kizeo Forms over other alternatives. We’re glad you found the combination of ease-of-use, affordability, and personal support valuable. Wishing you continued success with your forms! Warm regards, The Kizeo Team

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