---
title: "Kizeo Forms Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Kizeo Forms Software - reviews, pricing plans, popular comparisons to other Forms Automation products and more."
source_url: "https://www.capterra.com/p/174741/Kizeo-Forms/"
page_type: "product"
language: "en"
---

# 

 Kizeo Forms Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 31, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Kizeo Forms

## What is Kizeo Forms?

Kizeo Forms is your secret weapon for ditching paper forms and taming chaotic data collection—without writing a single line of code. Whether you're managing field teams, audits, inspections, or delivery logistics, our intuitive mobile app lets you create custom forms, capture photos, signatures, geolocation and more—even offline. Automate report generation, email routing, and Excel exports while your competitors are still looking for a pen. It’s secure, scalable, and so easy to use your most tech-resistant colleague might just become a digital hero (cape optional). Say goodbye to admin headaches, manual re-entry, and coffee-stained clipboards. Say hello to streamlined workflows and real-time insights. Kizeo Forms: serious automation power, served with a user-friendly twist. Your forms just got smarter—and your processes, smoother.

## What is Kizeo Forms used for?

[Forms Automation](https://www.capterra.com/forms-automation-software/)[Form Builder](https://www.capterra.com/form-builder-software/)[Inspection](https://www.capterra.com/inspection-software/)

Top alternative

Featured

Overall rating

Based on 65 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Starting price

$28

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Kizeo Forms?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.kizeo.com/en/&name=Kizeo Forms)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Kizeo Forms

4.6 (65)

VS.

[4.8 (1,054)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting Price

$28

Per User, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (65)

Ease Of Use

4.8 (1,054)

Value For Money

4.6 (60)

Value For Money

4.7 (972)

Customer Service

4.8 (60)

Customer Service

4.8 (992)

## Kizeo Forms alternatives

[4.6 (355)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (328)](https://www.capterra.com/p/144012/Inspection-Support-Network/reviews/)

Starting price

$3.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (167)](https://www.capterra.com/p/151223/Appenate/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.8 (69)](https://www.capterra.com/p/141488/fluix/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/174741/Kizeo-Forms/alternatives/)

## FAQs about Kizeo Forms

Overview

### Which roles and teams benefit most from Kizeo Forms?

Kizeo Forms benefits operations managers, field agents, consultants, and business leaders who need to digitize inspections, service reports, compliance records, and site data collection. Analysts and administrative teams use it to standardize workflows, reduce paperwork, and improve reporting accuracy, while executives gain visibility into operational performance and process consistency.

Answer based on 64 reviews

Overview

### What company size and industries is Kizeo Forms built for?

Kizeo Forms is built mainly for small businesses, which make up 63% of reviewers, and it serves construction most often at 18%. It supports a wide range of industries, with additional reviewer concentration in mechanical or industrial engineering at 8% and civil engineering at 7%, while also serving enterprise and midsize companies.

Answer based on 64 reviews

Features and Usability

### What are the key features of Kizeo Forms?

Kizeo Forms includes core features for form creation and field data capture, especially customizable forms, conditional logic, and offline mobile access. Differentiator features include customizable PDF, Word, and Excel outputs, workflow automation with email notifications, API integrations, GPS and photo capture, and real-time reporting for technician and inspection workflows.

Answer based on 29 reviews

Overview

### What features does Kizeo Forms offer for field work?

Kizeo Forms covers common field data collection needs with offline forms, automation, exports, and mobile reporting. Service teams, inspectors, and operations staff often value customization, email notifications, templates, and API access, while some organizations find table editing, advanced calculations, user management, and certain planning or photo options less polished.

Answer based on 20 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Kizeo Forms starts at $18/user/month on the Smart plan with annual billing, and the Business plan costs $28/user/month. Both plans include a free trial. Smart adds AI-generated forms, while Business includes AI assistant, AI photo input, AI voice input, and BI Connector.

Answer based on 5 reviews

Integrations

### Which third-party tools and platforms does Kizeo Forms integrate with?

Kizeo Forms integrates with DocuSign, Dropbox, Make, Microsoft Excel, Microsoft Word, and Zapier. These connections cover document signing, file storage, spreadsheet and document workflows, and automation, giving teams options to move form data into common business tools without relying only on manual exports.

Answer based on 12 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Kizeo Forms?

Kizeo Forms is quick to onboard for most teams, with webinars, videos, and documentation available for training. Reviewers describe a fast learning curve and say many end users need little or no formal training. Admins typically need more time for setup, permissions, multilingual forms, and workflow configuration.

Answer based on 14 reviews

Getting Started and Support

### What customer support options does Kizeo Forms offer, and how do users rate the experience?

Kizeo Forms offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users often describe support as responsive, professional, patient, and helpful during setup and problem solving, with strong hotline assistance. Some users, however, report incomplete tutorials and occasional email responses that do not arrive when expected.

Answer based on 23 reviews

Features and Usability

### How easy is it to create forms in Kizeo Forms?

Kizeo Forms makes basic form creation quick and approachable for admins and field teams. Many businesses like the no-code setup, mobile-friendly forms, templates, conditional logic, and custom outputs, though complex builds can take time to learn and maintain, especially for multilingual forms, revisions, and advanced workflows.

Answer based on 29 reviews

## Features

AI summary

Based on 7,051 Forms Automation reviews

Capterra reviewers say these are the features buyers value most when choosing forms automation software:

-   **Customizable Forms** (**53%** of reviewers rated this feature as critical)
-   **Customizable Fields** (**53%**)
-   **Mobile Access** (**61%**)

Kizeo Forms supports all three top priorities: **Customizable Forms**, **Customizable Fields**, and **Mobile Access**. Together, these features give teams the flexibility to build forms around their workflows, capture the right data in the field, and complete work from mobile devices, helping businesses improve data accuracy, speed up form completion, and keep operations moving across locations.

Customizable Fields

4.9 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Mobile Access

4.7 (13)

69.23% of 13 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Forms Creation & Design

4.7 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Electronic Signature

4.3 (8)

62.50% of 8 reviewers that rated this feature as important or highly important

Digitally sign online documents

Access Controls/Permissions

4.8 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Customizable Forms

4.8 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

Kizeo Forms 161 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Add & Edit Photos: Take, upload, and/or edit photos in a system (i.e. rotate, add lines/shapes, captions, etc.)
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Attendance Tracking: Track the attendance of specific individuals or groups
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Autofill: Automatically populating fields or sections within a form
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Automatic Time Capture: Automate recording of time to reduce human error
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Budget Tracking: Track actual spending to ensure it's in line with the planned budget
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Change Order Management: Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs
- Clock In/Out: Track employees' arrival and departure timings for payroll purposes
- Code Enforcement: Ensure all properties are adhering to government and legal codes
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Comment Library: Create and store comments and/or choose from pre-added comments in the system
- Commercial: Specialized for organizations who focus on commercial projects and processes
- Commercial Inspections: Specialty inspections for commercial buildings/properties and systems such as HVAC, electrical, roofing and building structure, etc.
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Contract/License Management: Track, store, and access client contracts or licenses
- Convert to PDF: Create, edit, convert to and from PDF files
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Crop/Livestock Management: Manage crop and animal production records and seasonal shifts to implement modern farming operations
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Portal: A website or login for customers to access information
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents
- Document Capture: Scan, move or upload electronic files within the software's repository
- Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage
- Document Generation: Custom forms to streamline repetitious aspects of a document
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Driver Management: Track all personnel who operate company vehicles
- Electronic Forms: Digital forms that are shared and accessed online
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Equipment Tracking: Track the location of specific equipment at all times
- Estimating: Estimate expected cost based on various factors before a project begins
- Failed Inspection Tracking: Track and store information regarding failed inspections
- Feed Management: Maintain a balanced diet, track nutrition for food, water and other ingredients for captured animals. Meal planning.
- Field Mapping: Use GPS mapping to draw field boundaries, mark points, measure acreage, and calculate distances
- File Conversion: Convert files to a different format
- File Recovery: Recover lost, deleted, or damaged files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Fleet Management: Management of commercial motor vehicles for work-related purposes
- For Courier Services: Intended to be used by courier services
- For Freight Operations: Intended to be used by freight brokers and logistics companies
- For Pest Control Companies: Intended to be used by pest control companies
- For Restaurants: Serves restaurants
- Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system
- Forms Management: Store, manage and track all forms in a centralized location
- Freehand Sketch: The ability to manual sketch/create a diagram
- Full Text Search: Search for specific words or phrases within a document or database
- Geographic Maps: Visualize locations on a map
- Geolocation: Determines the location of a device using GPS or an IP address
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Historical Reporting: Information, data and reports that are being tracked over time
- Image Capture: Process images and automatically scan for data
- Incident Management: Manage and track all disruptions and incidents
- Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site
- Inspection Checklists: Create checklists and to-do lists that can be marked during inspection
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Job Management: Manage and track all job information and associated tasks
- Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments
- Labor Management: Manage the attendance, schedule, and payroll of the labor workforce
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Media Library: Collection of images, videos and other digital content that can be used
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile App: Access the system via a mobile application
- Mobile Signature Capture: Capture signatures via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Multi-Location: Manage and support multiple locations
- Multiple Billing Rates: Different tiers of pricing and billing for different employees and situations
- Multiple Data Sources: Allows users to manage data from a number of sources
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Offline Time Tracking: Track employee and task times without internet connection
- Online Time Tracking: Track employee and task times using internet connection
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Processing: Send / receive, process, and execute orders
- Overtime Calculation: Manage and record overtime hours for hourly employees
- Pest Activity Tracking: Manage inventory based on different requirements of individual work orders
- Pesticide Usage Tracking: Track the amount of pesticide inventory used on jobs
- Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers
- Production Tracking: Track the production of materials and items over certain periods or seasons
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery
- Property Layouts: Analyze floor plans to generate workflow
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Records Management: Ability to record, store, update, and retrieve information
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Repair Estimates: Create estimates for repairs to send to customers
- Report Summary: Summarize findings and add the information to the beginning or end of reports
- Report Templates: Sample of reports that could be customized as needed or used as is
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Residential Inspections: Inspection/examination of the condition of a residential property or home
- Response Validation: Ensure the answer provided fits set parameters (numerical, positive number, etc.)
- Risk Assessment: Initiate collection and analysis of known risks
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Subcontractor Management: Track information, qualifications, and contact details of subcontractors
- Supplier Management: Manage all supplier data and operations
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Technician Management: Oversee technicians and track their assigned work orders
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Templates: Sample files or documents that could be customized as needed or used as is
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Timesheet Management: Track the amount of time spent on a job or task
- Traceability: Track and document the history, application, or location of an item or activity
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (65)

4.4

Based on 65 reviews

## Pricing

Value for money

4.6 (60)

Free Trial

Business plan

$28.00

Per User,Per Month

It includes:

-   All Smart plan features
-   Native integration with 200+ apps
-   AI voice input
-   AI photo input
-   BI Connector
-   AI assistant

Smart

$18.00

Per User,Per Month

It includes:

-   Custom forms
-   AI-generated forms
-   Unlimited forms & data
-   Personalised reports & emails
-   Offline access
-   Standard automations
-   Integrations & API
-   Multi-language app
-   Support reply <24h

Value for money

4.6 (60)

4.6

Based on 60 reviews

## Integrations

[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[

Make](https://www.capterra.com/p/154278/Integromat/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (60)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (60)

4.8

Based on 60 reviews

## User reviews

Overall rating

4.6

Based on 65 reviews

Filter by rating

5(40)

4(22)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

ME

Mathynuthan E.

Plant Engineer

Construction

### "Experience with Kizeo Forms "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 30, 2026

Overall experience with Kizeo Forms has been very positive. The platform has helped streamline our inspection, maintenance, and data collection processes by replacing paper-based records with a more efficient digital solution.

Pros

An excellent digital forms solution that has significantly improved the way we manage inspections, audits, and data collection activities. The platform is easy to use, with a straightforward interface that allows users to create and complete forms efficiently, even with minimal training. The offline functionality is particularly valuable for our teams working in areas with limited connectivity, ensuring that data can still be collected and synchronized.

Cons

In some cases, the application can feel a bit laggy, especially when working with forms that contain a significant amount of information, attachments, or historical records. While this does not prevent work from being completed, it can occasionally slow down navigation and data synchronization.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Sahel H.

Spécialiste en analyse de données et IA

Facilities Services

### "A very good product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 3, 2026

Very good overall experience, with responsive support, a smooth implementation process, and strong functionality. While there is always room for enhancement, Kizeo is currently a mature and reliable solution that meets our needs very well. The platform continues to evolve, and its current state provides an excellent balance of usability, flexibility, and performance.

Pros

The platform is very user-friendly, both from an end-user and an administrator/developer perspective. I especially like how quickly forms can be created and the flexibility offered by its API integrations.

Cons

While Kizeo is a powerful solution, there are a few limitations that could be improved. It is not currently possible to provide Kizeo Business access only to a limited group of users (for example, administrators only). Managing multilingual forms can be challenging. A single field cannot have labels in multiple languages, so the workaround is to create a language selector and use conditional visibility rules. This approach becomes difficult to maintain when forms contain many questions. A better solution would be the ability to define multiple labels for the same field and automatically display the appropriate one based on the user's selected language. It is not possible to redirect users to a different form based on a specific answer. This would be useful for creating a form hub or a guided workflow where users are directed to the appropriate form according to their responses.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BW

Bailey W.

Lab Tech

Environmental Services

### "Excited for the future"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 9, 2026

So far, so good. I am excited to see the forms develop over time. There is a lot of room for us to grow with Kizeo.

Pros

The customer service had been incredible in regards to the development of what we need. Our team member has been there every step of the way to make sure we get what we need.

Cons

There are some quirks with filesharing that are a but tedious. I would like to be able to export my reports a bit faster.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JP

John P.

Health and safety admin

Construction

### "Powerful Forms with Room for Smoother Setup"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2025

Overall, it’s powerful and reliable for field data capture, with good automation, though setup can be time-consuming for complex workflows.

Pros

Flexible offline forms, easy for field teams, with strong automation and export features. Good value for the features.

Cons

Limited UI polish , steep setup for complex forms, and integrations can require extra configuration.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DB

Daniel B.

Maintenance Leader

Chemicals

### "Kizeo at Trinseo"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 17, 2025

Great experience so far. Currently looking door opportunities to broaden the use of Kizeo. The first time setting up a form takes some time to learn, but eventually when you understand the basics, it is very easy.

Pros

The ease of use for the user in the field and the person designing the form. The use of our standard templates as output.

Cons

Working with external list instead of direct connection to a list on our Sharepoint. But this is also limited by our policy/IT.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 18, 2025

Thank you for your detailed feedback! We’re glad to hear that both designing forms and using them in the field have been smooth and that our templates are helpful for your team. 🎉 We understand the limitation you mentioned with connecting directly to SharePoint lists—policies and IT restrictions can sometimes make integrations tricky. Your suggestion is valuable, and we’ll continue working on ways to make connections with external systems as seamless as possible. It’s great to know that once the basics are in place, the platform becomes very easy to use. We’re excited that you’re exploring new opportunities to broaden the use of Kizeo, and our team is here to support you along the way!

QG

Quentin G.

Agent

Civil Engineering

### "Excellent product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 22, 2025

Overall, experience with Kizeo is very good and the App allows for use on site directly with possibility of adding pictures.

Pros

Easy to use, possibility to use various forms, search history database and modify previous entries to give update / close forms.

Cons

Ergonomy could be improved on both phone and web browser. It is sometimes not obvious where to go next, questions can be missed out and the final save button should be more visible and renamed so it's more clear this will send and close/finish the form. Access to photo gallery could be made more user friendly with sorting pictures by months etc.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 23, 2025

Thank you for your valuable feedback! We’re glad to hear that you find Kizeo Forms easy to use and appreciate features like form flexibility, history search, and the ability to update or close entries directly on site. Your comments regarding ergonomics and navigation—especially the visibility of the final save button, question flow, and access to the photo gallery—are well noted. We understand how important it is for the experience to be intuitive, particularly in fast-paced field environments. We’re continuously working to improve both the mobile and web versions of the app, and your suggestions are extremely helpful in guiding future enhancements. Improving image organisation and clarifying the form submission flow are already on our radar! Thanks again for your trust and support. If you have any further suggestions, feel free to reach out—we’re always listening.

TV

Thomas V.

Technical Service Manager Fumigation

Consumer Services

### "Simply Fantastic App"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 26, 2025

Nothing but fantastic from the app and the people I work with there, especially \[sensitive content hidden\] . If I have a question or need any help, the team gets right on it and will solve any problem I am having fast

Pros

The app is very easy to use for anyone, and the fact that the company was able to set it up for just the right purpose we had in mind

Cons

I would like to see forms uploaded with a picture; other than that, nothing to complain about. The app was designed to do what we needed

Switched from

[GoCanvas](https://www.capterra.com/p/139882/Canvas-Mobile-Forms/)

Kizeo fits our needs better when setting up the forms

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 30, 2025

Thank you so much for your kind words! 😊 We're thrilled to hear that Kizeo Forms was easy to use and perfectly matched your specific needs. It's great to know that our team has been responsive and helpful — we’ll be sure to pass along your compliments! We also appreciate your suggestion about uploading forms with a picture. That’s valuable feedback, and we’ll share it with our product team for consideration. Thanks again for choosing Kizeo Forms — we're glad to be part of your workflow! 🚀

CG

Christine G.

Office Manager

Environmental Services

### "Great platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 10, 2025

Great! Loads of support from \[sensitive content hidden\] (he's very very patient!) Easy to set up your own forms and easy platform to navigate.

Pros

Easy to create and use kizeo forms, and loads of support available. Easy to navigate the platform and the ability to create personalised forms that work for our needs.

Cons

Being an oldie - getting used to using a new system and switching from paper forms. Not being able to understand how to use the planning calendar at first.

Alternatives considered

[PestScan](https://www.capterra.com/p/156974/PestScan/)

Reasons for choosing Kizeo Forms

Simple to use and affordable costing and great communication when first contacted \[sensitive content hidden\]

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 12, 2025

Hi there, Thank you so much for taking the time to share your experience with Kizeo Forms! We’re thrilled to hear that you find the platform easy to use and customisable to suit your needs. It’s also wonderful to know that our support—especially from Andrew—has made a positive impact. We’ll be sure to pass along your kind words to him (we agree, his patience is legendary!). We completely understand that transitioning from paper to digital forms can be a big change, especially when exploring new features like the planning calendar. If you ever need extra help getting the hang of it, our support team is just a message away and always happy to guide you step by step. Thanks again for choosing Kizeo Forms over other alternatives. We’re glad you found the combination of ease-of-use, affordability, and personal support valuable. Wishing you continued success with your forms! Warm regards, The Kizeo Team

JK

Jo K.

SAS Coordination Manager

Construction

### "Excellent Product, Excellent Service!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2025

The use of Kizeo Forms has enabled us to schedule engineer workloads efficiently and its flexibility allows us to produce report data in several formats tailoring this to our client requirements. The Customer support provided by Kizeo during our initial setup stage was invaluable. Thank you \[sensitive content hidden\]!

Pros

Its very adaptable to our business needs and extremely efficient to use. Our staff have have provided positive feedback on its use.

Cons

Nothing! The system is is easy to use and manage. Systems always develop over time and I look forward to seeing how this evolves and how it can support our business needs.

Switched from

[Device Magic](https://www.capterra.com/p/150533/Device-Magic/)

Too expensive, and the support provided was minimal

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 10, 2025

Hello, Thank you so much for your fantastic review! We’re delighted that Kizeo Forms has been a great fit for your business and your team finds it easy and efficient to use. It’s wonderful to hear how it’s helped streamline scheduling and reporting. We truly appreciate your kind words about our support during setup—your success is our priority! Thanks again for choosing Kizeo Forms! Best regards, The Kizeo Team

ML

Matt L.

Service Coordinator

Mechanical or Industrial Engineering

### "Kizeo is Intuative, Reliable, and a pleasure to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 5, 2025

to perform our service works for our customers we cycle through arround 7 systems, Kizeo is by far my favourite and most reliable one to use. no crashing, buffering or not loading, reliable and issue free. it allows us to make our forms look the way we want and have our data manged in the way we require it to in order to provide fast and effective service to our customers.

Pros

ease of use and reliability. Im not a massively techy person, yet i find it very intuative. and being able to upload multiple forms in one go saves me so much time. And the searching functionality is so useful.

Cons

the only issue we have found is that if you revise a form and you want to search that form you have to look back on all of the revisions as they seem to exist in seperate places if that makes sense.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reasons for choosing Kizeo Forms

we deal with a cumpny that used Kizeo and really liked the layout and customisation ability.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 10, 2025

Hi there, Thank you for the kind words! We're thrilled to hear Kizeo Forms is helping you work more efficiently and reliably. It's great that you find it intuitive—even without being "techy"—and that features like bulk uploads and search save you time. We appreciate your feedback about form revisions and have shared it with our product team. Thanks again for choosing Kizeo and making us your favourite tool! Best, The Kizeo Team

[View all Reviews](https://www.capterra.com/p/174741/Kizeo-Forms/reviews/)

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